The Claremont

Southampton 50.90968000, -1.41074200 , 33-35 The Polygon (Show on Map)
7.5
Good


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Summary of reviews'The Claremont,' situated in the heart of Southampton, offers a highly praised and convenient location close to key areas such as the town center, train station and the Mayflower Theatre. This makes it an ideal choice for those attending events, catching early ferries or exploring the city. The hotel's central yet quieter part of town ensures a peaceful stay with the added convenience of available parking.

One of the standout features is the excellent breakfast offering, which is consistently praised by guests for its variety and quality. The full English breakfast, in particular, is a favorite with guests appreciating the friendly and efficient service. While a few minor criticisms exist, the general sentiment about the breakfast experience remains overwhelmingly positive.

The rooms at 'The Claremont' are highlighted for their cleanliness, comfort and thoughtful amenities like tea and coffee making facilities. Guests note the beds as exceptionally comfortable, contributing to a good night's sleep, although some mention that the rooms may show signs of wear and tear and are occasionally small. The overall atmosphere is described as cozy and welcoming, supported by a friendly and attentive staff who contribute significantly to a pleasant stay.

Cleanliness is a strong point for the hotel with rooms and bathrooms frequently noted as immaculate. Guests appreciate the clean linens, ample fresh towels and well-maintained facilities. While there are some isolated concerns, such as small bathrooms or shared shower facilities, the overall feedback on cleanliness is positive.

The staff at 'The Claremont' receive consistent high praise for being friendly, welcoming and extremely helpful, enhancing the homely and comfortable atmosphere of the hotel. Their politeness and efficient service contribute to a secure and pleasant environment for guests.

While the free Wi-Fi is generally considered beneficial, there are noted issues with connectivity and information availability, leading to some frustrations. Similarly, the beds receive mixed reviews with some guests finding them very comfortable while others mention issues with the quality and size.

Overall, 'The Claremont' offers a budget-friendly accommodation option, particularly suited for travelers prioritizing location, cleanliness and friendly service over luxury. The value for money, central location and excellent breakfast experience make it a practical choice for short visits or extended stays in Southampton.
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7.5
Good
Location
Situated in the heart of Southampton, 'The Claremont' boasts an excellent location that appears to be highly praised by its guests. Its proximity to key areas such as the town centre, train station and theater makes it an ideal choice for those attending events, catching early ferries or exploring the city. Many reviewers highlighted the convenience of the location, noting that it is within walking distance to major attractions like the Mayflower Theatre, shopping centers and the city's various restaurants and parks.

Moreover, the hotel is noted for being in a quieter part of the city, which contributes to a peaceful stay despite its central location. Parking availability is another bonus, ensuring guests can comfortably access the hotel by car. Guests also appreciated the clean and comfortable accommodations, often mentioning friendly staff and good service.

The inclusion of a full breakfast and reasonable pricing adds further value to the stay, making 'The Claremont' a suitable option for both short visits and extended stays. Although a few reviews mentioned noise at night, the general consensus remains positive due to the hotel's strategic and convenient setting.

Breakfast
The Claremont receives high praise for its breakfast offerings, consistently delighting guests with a varied and delicious morning meal included in the room price. Many reviewers highlighted the excellent quality and presentation of breakfast items, applauding both the cooked dishes and the extensive selection available. The full English breakfast, in particular, stood out as a favorite. Guests appreciate the pleasant and informative staff with specific mentions of the cheery and helpful service contributing positively to the overall experience.

The efficiency of the kitchen staff in managing busy mornings and the quick service also garnered positive feedback. For those seeking breakfast variety, The Claremont does not disappoint, offering a wide range of items that cater to different tastes. Freshly cooked meals and self-service options like toast, cereal, tea and coffee add to the appeal, enhancing guests' enjoyment.

However, there were a few minor criticisms regarding the need to pre-order breakfast, occasional basic or minimal offerings and some dissatisfaction with the continental breakfast. Despite these points, the general sentiment remains positive with the overall breakfast experience being a significant highlight of a stay at The Claremont.

Rooms
Set in a quiet residential street with convenient off-road parking, The Claremont offers a pleasant stay for travelers seeking cleanliness and comfort. Guests frequently highlight the cleanliness of the rooms, describing them as spotless, airy and well-furnished. The beds receive high praise for being exceptionally comfortable, contributing to a good night's sleep. Rooms are generally spacious with some exceptions noted for their smaller size. Many guests appreciate the thoughtfully provided amenities such as tea and coffee making facilities and clean mugs.

Despite some wear and tear in certain areas, the rooms are consistently described as comfortable and cozy. The availability of both en suite and shared bathroom options caters to various preferences and the shared facilities are also maintained to a high standard of cleanliness. The hotel's affordability is another positive aspect with many guests commenting on the value for money.

Staff interactions are a highlight with visitors noting the attentiveness and friendliness of the team who go out of their way to ensure a comfortable stay. Although not all rooms are soundproof, the overall atmosphere remains quiet, adding to the peaceful experience.

Overall, The Claremont provides a clean, comfortable and convenient option for travelers with a welcoming ambiance and a good location close to the city center.

Beds
The Claremont hotel presents a mixed experience when it comes to the comfort of its beds, drawing varied feedback from guests. For those who highlight a positive experience, terms like "very comfortable bed," "super comfortable," and "amazing" frequently come up, indicating that numerous guests have enjoyed a restful sleep on the hotel's beds. Several reviewers were particularly pleased with the cleanliness and freshness of the bedding, adding to the overall comfort.

However, not all guests had the same experience. Some described the beds as old, creaky or uncomfortable and a few even found the mattresses to be past their prime with noticeable springs detracting from their comfort. There were mentions of beds being too small for some guests, especially those with specific health concerns like shoulder problems.

In summary, while many guests praised the comfort and cleanliness of the beds at The Claremont, others felt that the beds could benefit from significant upgrades to improve the overall sleeping experience.

Cleanliness
'The Claremont' has received a variety of reviews regarding its cleanliness with many guests highlighting positive aspects. Overall, the property is described as clean, tidy and comfortable with rooms and bathrooms frequently mentioned as immaculate and spotless. Guests appreciated the clean linen, ample fresh towels and well-maintained facilities.

The central location of the hotel is another plus, being convenient for the city and theater district, yet situated in a quieter part of town. The accessibility and ease of use of the hotel are often noted, making it a practical choice for travelers.

Breakfast at 'The Claremont' has garnered positive remarks with descriptions like brilliant, lovely and very good. The cooked breakfast, included in the price, is noted for its variety of refreshment choices and generous offerings.

While the majority of reviews emphasize cleanliness and comfort, a few negative experiences were mentioned, such as a small bathroom and issues with shared shower facilities. Moreover, there was feedback about the dining room being small, unventilated and crowded, which contrasted with the overall positive tone of reviews.

The staff at 'The Claremont' are frequently praised for being friendly, welcoming and helpful, enhancing the overall pleasant experience of staying at the hotel.

In summary, 'The Claremont' stands out for its cleanliness, comfortable accommodations, convenient location and excellent breakfast with a few minor concerns that seem to be isolated cases.

Staff
The Claremont consistently receives high praise for its staff, who are often described as friendly, welcoming and extremely helpful. Guests frequently mention the pleasant and homely atmosphere created by the attentive staff. The service is efficient with many noting that the staff go out of their way to ensure a comfortable stay. The owner and particular team members are often highlighted for their exceptional assistance.

Reviews also commend the politeness and communication skills of the staff, contributing to an overall positive and secure environment. Guests feel at home thanks to the staff's accommodating nature and their ability to make everyone feel welcome. In addition to the excellent service, the hotel receives praise for its clean rooms and great breakfast service, further enhancing the guest experience at The Claremont.

Wi-Fi
The Claremont offers free Wi-Fi, which guests have noted as functional and beneficial at times. However, there have been some consistent issues regarding the Wi-Fi service that could use improvement. Several guests have remarked on the lack of provided information regarding Wi-Fi passwords, making it challenging to connect initially. Additionally, the Wi-Fi signal strength appears to be inconsistent with some areas of the hotel not well-covered, leading to slow or non-existent connections. These connectivity issues have been particularly problematic for guests needing reliable internet for work. Despite these challenges, the availability of complimentary Wi-Fi and the overall quality of the rooms have been positively highlighted.

3 Star
The Claremont offers a budget-friendly option for those traveling to Southampton, although it stands out more for its affordability than its style or amenities. Guests found the price reasonable, particularly considering the city's generally high accommodation rates. However, it's worth noting that the property gives off more of a hostel vibe rather than a traditional hotel experience. The decor across the hotel is somewhat shabby and the property doesn't quite match the pictures online with many visitors remarking that it feels tired and in need of a refresh.

Rooms at The Claremont are very basic and while they may be small, they are kept clean. Some guests did face discomfort due to the hard pillows, suggesting that a bit more attention to details could improve the stay. Despite these drawbacks, the overall experience was described as okay, not fancy, but perfectly adequate for the price. The location is ideal, making it a practical choice for budget-conscious travelers who prioritize location over luxury.


No, The Claremont doesn't have any pool.

No, a spa isn't available at The Claremont.

No, The Claremont doesn't allow dogs.

No, parking facilities aren't available at The Claremont.

No, The Claremont doesn't have a gym.

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