5-Star HotelSummary of reviews related to the '5 Star' categoryWelcome to Lotte Hotel Seoul Executive Tower, the world-class hotel that has received exceptional ratings and has been described as perfection by guests. The hotel offers excellent facilities and services, making it the best hotel in Seoul for many travelers. Situated in a prime location, the hotel is a great base from which to explore the city.
Guests have rated the hotel's services and facilities as exceptional, superb and world-class with many commenting on the magical experience they had during their stay. The hotel rooms are spacious and come with fantastic beds and amenities, making for a comfortable stay. The staff is service-oriented and offers great help to guests, especially with the complementary two-hour use of the 12-person meeting room.
The hotel's restaurants and lounges received high ratings with guests expressing their satisfaction with breakfast, tea time and happy hour at the Le Salon Lounge. The hotel's location, connected to the subway station, offers convenience to guests, making it easy to explore Seoul. The hotel offers a valet service and guests do not have to worry about parking. Many also enjoyed the spa and massage services at the Sulwhasoo Spa.
While some guests complained about the crowded pool and long lines for breakfast, the overwhelming positive reviews outweigh the negative ones. Guests described their rooms as luxurious, on par with a 5-star hotel and with prices to match. Despite this, guests say they would still revisit the hotel, calling it a must-visit destination. Book your stay at Lotte Hotel Seoul Executive Tower and experience world-class service in a prime location.
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