Hampton Inn & Suites Mishawaka/South Bend at Heritage Square

South Bend 41.72622100, -86.17634200 , 7347 Heritage Square Drive (Show on Map)
8.7
Very Good


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Summary of reviewsHampton Inn & Suites Mishawaka/South Bend at Heritage Square is highly regarded for its advantageous location and quality service. Situated within a vibrant shopping center, the hotel offers convenient access to numerous shops and dining options, enhancing the appeal for guests who enjoy exploring on foot. Its proximity to Notre Dame provides easy access without the inconvenience of the nearby hustle, while a local grocery store adds an extra layer of convenience. The safe, walkable atmosphere combined with its modern, clean setting makes it a popular choice among travelers.

Guests appreciate the hotel's breakfast offerings, noting the variety and excellent taste, and commend the friendly and attentive staff who maintain cleanliness in the dining area. Although a few guests suggest improvements like adding more fresh fruit, the overall breakfast experience tends to leave a good impression.

The rooms receive consistent praise for their cleanliness, spaciousness, and comfort. Visitors highlight the restful experience attributed to the comfortable beds and the quiet environment. While some minor feedback points to rooms feeling small or industrial, most guests find the accommodations cozy and well-suited for a pleasant stay. The updated decor, including a beautiful lobby, enhances the overall guest experience.

Cleanliness at the hotel is generally perceived positively, with many finding the premises clean and appealing, reminiscent of a near-new condition. However, some inconsistencies, such as unclean rooms or maintenance issues, are noted, indicating room for improvement in maintaining uniform cleanliness standards.

The hotel's staff stands out for their exceptional service, with numerous guests praising their friendliness, professionalism, and helpfulness. Staff members like April and Brittany receive special recognition for their courteousness and attentiveness. The team's commitment to diversity and inclusivity further enhances the guest experience, even displaying the LGBTQI flag, which sparked positive comments despite some mixed reactions. Overall, the staff's dedication to providing excellent service contributes significantly to the hotel's reputation as a preferred choice for travelers in the area.
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Categories
Family Friendly Hotel
This hotel provides complimentary hot breakfast, a significant benefit for families. It also features an indoor pool, a popular amenity for children, ensuring entertainment regardless of weather.

Dog Friendly Hotel
This hotel welcomes dogs and cats with a one-time pet fee. There is a maximum of 2 pets per room. It is a convenient option for pet owners.

Hotel with Swimming Pool
The hotel includes a pool and offers comfortable suites in the Heritage Square area.

  Heated Pool    Indoor Pool  

Location of the pool: Indoor pool
Is it a pool of special type?
Heated pool
Pool surface size: 480 ft2
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Business Hotel
Hampton Inn & Suites offers comfortable accommodations with complimentary breakfast, a business center, and meeting facilities. It provides a convenient and value-driven option for business travelers.

Hotel with Gym
Offers a fitness center for guests.

3-Star Hotel
This hotel offers a blend of comfort and convenience. It features spacious suites and complimentary amenities like breakfast and Wi-Fi, making it suitable for both business and leisure travelers. Its location in Mishawaka provides easy access to local attractions and businesses.

Hotel with Indoor Pool
This hotel provides an indoor pool for guests.

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Accessible Hotel

Hotel with Heated Pool

Room Types
Queen Room with Two Queen Beds (4 Adults) This double room includes a flat-screen TV, microwave, and refrigerator. It provides a hairdryer and free toiletries.

King Room - Non-Smoking This double room includes a flat-screen TV, microwave, and refrigerator. It provides a hairdryer and free toiletries.

King Studio Suite - Non Smoking A seating area with a sofa, a flat-screen TV, microwave, and refrigerator are provided in this double room. Extras include a hairdryer and free toiletries.

King Studio Suite with Sofa Bed - Hearing Access/Non-Smoking This studio has a tea and coffee maker, a seating area and a flat-screen TV. The unit has 2 beds.

King Room - Hearing Access/Non-Smoking This double room features a tea and coffee maker and a flat-screen TV. The unit has 1 bed.

Queen Room with Two Queen Beds - Mobility and Hearing Access/Non-Smoking This quadruple room features a tea and coffee maker and a flat-screen TV. The unit has 2 beds.

Queen Room with Two Queen Beds - Hearing Access/Non-Smoking This quadruple room features a tea and coffee maker and a flat-screen TV. The unit has 2 beds.

Premium King Room - Non-Smoking This double room features a tea and coffee maker and a flat-screen TV. The unit has 1 bed.

Premium King Room with Sofa Bed - Non-Smoking This quadruple room has a tea and coffee maker, a seating area and a flat-screen TV. The unit has 2 beds.

Queen Room with Two Queen Beds - Non-Smoking This quadruple room offers a tea and coffee maker and a flat-screen TV. The unit has 2 beds.

Guest Reviews
8.7
Very Good
Location
Hampton Inn & Suites Mishawaka/South Bend at Heritage Square enjoys an excellent location that guests frequently praise. Nestled in a vibrant shopping center, the hotel provides convenient access to a variety of shops and dining options, making it an ideal choice for those who enjoy exploring on foot. Its proximity to Notre Dame is appreciated, offering close access without being too near the hustle. The surrounding area includes a nearby grocery store, enhancing the convenience for guests. Despite the bustling environment, the location retains a safe and walkable atmosphere. The spot is described as newer, clean, and engaging, which adds to the allure for travelers seeking both comfort and accessibility.

Breakfast
The breakfast experience at the Hampton Inn & Suites Mishawaka/South Bend at Heritage Square is generally well-received by guests. A common theme is the appreciation for the good variety offered, with several guests describing the breakfast as excellent or exceptional. The dining room itself is noted for its cleanliness, and the staff receive praise for their friendliness and attentiveness, continuing to maintain cleanliness by wiping down tables. While some guests express a desire for more fresh fruit or feel the breakfast does not entirely meet expectations, the positive aspects of the meal and the overall environment leave a pleasant impression.

Rooms
The rooms at Hampton Inn & Suites Mishawaka/South Bend at Heritage Square consistently receive praise for their cleanliness and comfort. Guests appreciate the spaciousness of many of the rooms, which are often described as large and quiet, making for a relaxing stay. The beds are frequently highlighted for their comfort, allowing for restful nights. The hotel's location and updated features, including a beautiful lobby, enhance the overall experience. Although some feedback suggests certain rooms may feel a bit small or industrial, the majority of guests find the accommodations cozy and appropriately sized for a pleasant visit.

Cleanliness
Nestled in a convenient and pleasant location, the Hampton Inn & Suites Mishawaka/South Bend at Heritage Square has garnered a mixed reputation regarding its cleanliness. Many reviews highlight that the facility presents a largely clean and appealing appearance, resembling a near-new condition. Guests often speak positively about the tidy and updated premises, which align with the hotel's beautiful setting. However, not all experiences are consistent, with some guests reporting issues such as unclean rooms, bathrooms that lacked adequate cleaning, and specific maintenance issues like dripping sinks. While the hotel's appealing location and friendly staff receive positive mentions, it’s evident that the consistency of the cleaning service is a point for potential improvement.

Staff
The Hampton Inn & Suites Mishawaka/South Bend at Heritage Square consistently impresses guests with its exceptional level of service provided by its staff. Visitors frequently commend the team for their friendliness, professionalism, and helpfulness, creating a welcoming atmosphere that enhances the stay. Staff members such as April and Brittany receive special mentions for their courteous assistance and attentiveness, ensuring guests' needs are met efficiently. Even during busy periods like special event weekends, the evening desk and breakfast staff maintain high standards, contributing positively to the overall ambiance. One standout feature of the hotel is its staff's unwavering commitment to diversity and inclusivity, evident through actions like displaying the LGBTQI flag, which some guests noted, although not all reactions were positive. Nevertheless, the team's dedication to exceptional service and a pleasant guest experience is consistently highlighted in reviews, making the hotel a preferred choice for travelers in the area.


Yes, Hampton Inn & Suites Mishawaka/South Bend at Heritage Square has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool. For more information, read the answers to the Pool questionnaire

No, a spa isn't available at Hampton Inn & Suites Mishawaka/South Bend at Heritage Square.

Yes, Hampton Inn & Suites Mishawaka/South Bend at Heritage Square welcomes dogs.

No, parking facilities aren't available at Hampton Inn & Suites Mishawaka/South Bend at Heritage Square.

Yes, Hampton Inn & Suites Mishawaka/South Bend at Heritage Square has a gym.

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