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Summary of reviewsMarhaba Royal Salem - Family Only is praised for its prime beachfront location in Sousse, offering easy beach access, serene seaside views and proximity to key attractions like the medina. Guests appreciate the combination of a quiet, relaxing environment and the convenience of nearby shops, restaurants and bars. The hotel's strategic placement along a major avenue in the tourist zone enhances its appeal for both relaxation and exploration.
The breakfast at Marhaba Royal Salem is well-regarded for its variety and quality with highlights like fresh squeezed orange juice and amazing donuts. Despite occasional chaos during the limited breakfast time slot and a cafeteria-like atmosphere, the wide selection and overall satisfaction with the hearty buffet make it a pleasant start to the day. Dinner also garners positive reviews for its varied and delicious local dishes, though it can sometimes be repetitive or bland. The self-service à la carte restaurant offers enough variety to satisfy different tastes with fresh ingredients and good service.
Rooms at the hotel are spacious and comfortable with pleasant decor and stunning sea views from several balconies. While there are some issues with outdated furnishings and noise insulation, the overall cleanliness, comfort and service from the room cleaning staff make for a satisfactory stay. The maintained gardens and family-friendly environment add to the appeal, albeit with some reported maintenance and amenity shortcomings.
Cleanliness is consistently noted across the hotel's facilities, from well-kept rooms to a maintained beach and clean pools, though some rooms in need of renovation and detailed areas like beddings and towels occasionally fall short. The hotel staff is frequently commended for their friendliness, professionalism and attentiveness, contributing significantly to the welcoming atmosphere. Notable mentions of individual staff members underscore the exceptional service guests receive during their stay.
The WiFi service, while praised by some for its reliability in certain areas, has its limitations, notably being weak near the pool and non-existent at the beach. The spa facilities receive mixed reviews with well-maintained amenities but some areas like the sauna in need of renovation. The gym, while functional and equipped with a variety of machines, also sees calls for improvements and better equipment.
The pool area stands out for its variety and maintenance with multiple pools including an indoor heated option and water slides suitable for children. While saltwater options and pool temperatures receive mixed feedback, the cleanliness and family-friendly features are appreciated. The beachfront experience is highly praised for its cleanliness, convenient amenities like free loungers and a beach bar and the pleasant ambiance created by clear waters and volleyball facilities.
Parking at Marhaba Royal Salem is convenient and ample with guests finding the parking facilities satisfactory despite minor layout issues. The hotel's family-friendly atmosphere, supported by an active animation team and dedicated kids' club, makes it an attractive destination for families seeking a balanced vacation spot.
Overall, Marhaba Royal Salem - Family Only offers a blend of relaxing beachside serenity, comfortable accommodation and attentive service, making it a commendable choice for families looking for a memorable holiday in Sousse. Show more
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Hotel near Golf Courses
This hotel in Sousse is located next to a golf course, offering easy access for golf enthusiasts. It also provides spa facilities for relaxation.
Beachfront Hotel
Located on Boulevard 14 janvier in Sousse, this family-oriented hotel offers direct beach access and family-friendly amenities.
Hotel near The Beach
This family-oriented hotel is located close to the beach, making it convenient for families to enjoy seaside activities. It offers a range of amenities suitable for all ages.
Hotel Taking Steps Towards Sustainability
As a Marhaba Hotel, it employs environmental managers and features an urban forest garden, a unique ecosystem in Tunisia. The hotel organizes environmental awareness activities, uses native plants with automatic watering, and implements energy-saving measures like card switches and water flow regulators.
Hotel with Spa
This hotel is tagged as a spa hotel, suggesting the availability of spa services and facilities for guests.
Family Friendly Hotel
As a 'Family Only' hotel, it is tailored to families. It is surrounded by gardens and forest, by the sea, with private beach. It offers an outdoor swimming pool with water park and an indoor swimming pool, a spa with sauna, jacuzzi, massages and hammam, a kids club, and an outdoor children's playground.
Hotel with Swimming Pool
This family-oriented hotel features a swimming pool along with a whirlpool, offering a range of water-based activities. Its location is convenient, with easy access to AquaSplash Thalassa Sousse.
Indoor Pool Outdoor Pool
Business Hotel
Marhaba Royal Salem provides meeting facilities suitable for business travelers.
Hotel with Parking
This hotel provides parking and is designed for families. Its family-oriented amenities make it suitable for those traveling with children and seeking convenience.
Hotel with Gym
Marhaba Royal Salem - Family Only features good facilities, including a sauna. While it is family-oriented, it also provides fitness amenities for adults. Guests have noted the good value and friendly staff.
4-Star Hotel
Featuring a private beach area and surrounded by gardens, this hotel offers multiple pools, a spa, and sports facilities. It is highly rated by couples and provides a range of activities for families.
Hotel with Outdoor Pool
This hotel offers an array of amenities including a sparkling outdoor pool. Guests have access to five swimming pools, including two freshwater pools and a mega seawater swimming pool with a slide.
Hotel with Indoor Pool
This family-friendly hotel provides an indoor pool equipped with a jacuzzi, which is heated during the winter months. It also features a separate children's pool, making it suitable for families seeking indoor aquatic fun.
Hotel with All Inclusive Packages
Romantic Hotel
Room Types
Double RoomFeaturing a balcony with garden views, this double room also provides a dressing room and a flat-screen TV with satellite channels. The unit offers 2 beds.
Double Room with Sea ViewFeaturing a balcony with sea views, this double room also provides a dressing room and a flat-screen TV with satellite channels. The unit offers 2 beds.
Triple RoomBoasting a balcony with garden views, this triple room also features a dressing room and a flat-screen TV with satellite channels. The unit has 2 beds.
Family Room with Garden ViewBoasting a balcony with garden views, this family room also offers a dressing room and a flat-screen TV with satellite channels. The unit has 3 beds.
Guest Reviews
8.0
Very Good
Location
Marhaba Royal Salem - Family Only boasts a prime location in Sousse and offers a serene seaside escape. Guests frequently rave about the hotel's easy access to the beach, which is just a short walk away. The hotel is situated along the scenic coastline, providing stunning sea views and a relaxing atmosphere.
Strategically placed, the hotel makes exploring Sousse convenient with key attractions like the medina being just a 15-minute drive away. Despite being a little distant from the town center, affordable taxis right outside the hotel ensure easy and quick travel.
Visitors appreciate its location in a quiet area, distant from the hustle and bustle, yet not far from shops, restaurants and bars. The hotel complex is also well-positioned along a major avenue, making it central to the tourist zone.
Overall, the hotel is highly regarded for its beautiful and ideal location, which is perfect for both relaxation and exploration.
Breakfast
At 'Marhaba Royal Salem - Family Only,' breakfast receives favorable feedback from guests for the most part. Guests appreciate the variety and abundance of options available with many describing it as good, very good or even excellent. The buffet-style breakfast offers a wide selection that includes hearty and delicious choices, contributing to its positive reception. Noteworthy mentions include fresh squeezed orange juice and amazing donuts, adding a special touch to the morning meal.
Despite occasional comments about the chaotic atmosphere and limited time slot from 8-9 AM, guests still find the breakfast to be satisfactory and rich in variety. Some have pointed out that the breakfast buffet can feel a bit like a cafeteria, but this does not detract much from the overall enjoyment. There are some mentions of areas for improvement, such as the adjustment of drinks and the need for more variety, but these are relatively minor compared to the overall positive sentiment.
Additionally, the helpful staff and the ease of navigating the hotel, coupled with the comfortable rooms, add to the positive experience of enjoying breakfast at this hotel. Overall, Marhaba Royal Salem delivers a notable breakfast that resonates well with guests, ensuring a pleasant start to their day.
Dinner
The dining experience at 'Marhaba Royal Salem - Family Only' comes with a mix of opinions, but many guests have positive things to say about it. The buffet offers a wide selection of local dishes and meals are notably varied and delicious. The quality of the food is frequently praised with some guests noting that it improved over their stay. While the ingredients are fresh and the buffet replenished quickly, the breakfast and dinner selections are often highlighted for their excellence.
However, there are mentions of the buffet being repetitive and sometimes bland. The à la carte restaurant receives good reviews and guests appreciate the variety of food choices available, ensuring there is something for everyone. Despite a few critiques about the limited and greasy options and occasional issues with cleanliness or reheated dishes, the overall dining quality is generally rated as good to very good. The top-notch service from the maître d's enhances the dining experience and makes the meals enjoyable.
The feedback indicates that while there may be room for improvement in certain areas, the varied and well-prepared meals, along with a diverse selection of foods, provide a satisfying dining experience for most guests at this hotel.
Rooms
Marhaba Royal Salem - Family Only offers a mixed experience when it comes to room quality. The rooms are generally spacious and many guests appreciate the comfortable bedding and the pleasant decor. Notably, the sea view from several rooms adds a special touch to the stay with balconies offering bright and extensive views.
Despite a number of positive comments about cleanliness and room comfort, there are some recurring issues that guests have pointed out. Some rooms, particularly in the older sections, are reported to be outdated and in need of renovation. This includes furniture and beds that could benefit from being replaced. Noise isolation appears to be a concern as well with several mentions of rooms not being very well soundproofed.
Specific amenities seem to be lacking in some instances; for example, a safe, basic essentials like shampoo and soap and even sufficient maintenance were pointed out as missing. This is coupled with occasional reports of weak air conditioning and some problems with cleanliness, such as roaches and candy bits found on the floor in some rooms.
Despite these drawbacks, many guests found their rooms to be well-maintained during their stay with good service from room cleaning staff. The spaciousness, comfortable beds and ample storage space are repeatedly highlighted as strong points. Additionally, the hotel’s large and maintained gardens, coupled with the right atmosphere, make it appealing, especially for families with children.
Overall, while the rooms at Marhaba Royal Salem might not be the epitome of luxury, they provide a comfortable and spacious environment with good value for money, particularly for those who can overlook a few dated aspects and minor maintenance issues.
Beds
The beds at Marhaba Royal Salem - Family Only generally receive high praise from guests. Many describe the beds as really comfortable with particular mention of the comfortable mattresses and overall bedding. Guests frequently highlight the cleanliness of both the rooms and the beds, contributing to a pleasant and cozy experience. The bedding quality is often noted as excellent or perfect, although there are a few mentions of it being acceptable. The beds are consistently described as very comfortable, making for restful nights. However, one guest mentioned that the bed moves with the slightest movement, which could be a minor concern for light sleepers. Overall, the spacious rooms and well-maintained beds enhance the stay at this family-friendly hotel.
Cleanliness
Marhaba Royal Salem - Family Only Hotel maintains high standards of cleanliness, consistently emphasized in guest reviews. Most visitors noted the clean and comfortable rooms with daily housekeeping that achieves impeccable hygiene. The positive feedback highlights the welcoming and smiling staff who ensure cleanliness is very clear throughout the establishment. The rooms are clean but some guests mentioned they are outdated and, in a few cases, not cleaned properly. The hotel’s maintained beach, clean pool and clean dining area also receive commendable mentions. However, common areas and detailed aspects like beddings and towels sometimes fall short of these high standards. Despite a few criticisms, the overall cleanliness and hygiene standards, including the hotel's spacious and clean facilities, receive a strong endorsement.
Staff
Marhaba Royal Salem - Family Only is renowned for its exceptional staff, consistently praised for their friendliness, professionalism and attentiveness. Guests frequently highlight the warmth and hospitality at every interaction, from the reception staff like Slim and Rym, to the kind and available servers, housekeepers and restaurant staff. The reception team is notably welcoming and understanding, ensuring a smooth check-in experience. Housekeeping staff, especially individuals like Safia, maintain high standards of cleanliness and are described as professional and courteous.
The dining experience is further enriched by competent and helpful waiters with the buffet often mentioned for its variety and quality. Guests appreciate the caring nature of the service team across all areas of the hotel, including the kids' club and security staff.
While some noted occasional lapses in motivation, the majority of interactions with the staff are characterized by joyful, smiling and helpful demeanors, leaving a positive impression on visitors. Specific mentions of exceptional service by individuals such as Mr. Slim and Nadia underscore the staff's commitment to making stays memorable.
Overall, the blend of friendly, professional and attentive service provided by the team at Marhaba Royal Salem significantly contributes to the comfortable and welcoming atmosphere of the hotel, making it a highly recommended destination for family relaxation.
Wi-Fi
The WiFi at Marhaba Royal Salem - Family Only receives mixed reviews from guests. Many praise the WiFi for working well with some even calling it excellent. However, there are limitations; the connection is weak at the pool and nonexistent at the beach. Access in rooms and the main restaurant is also limited. Some guests expressed a need for better support and suggested overall improvements. Despite these issues, when it works, the WiFi performs satisfactorily.
Spa
The spa services at Marhaba Royal Salem - Family Only offer a variety of options, including hammam, massages and a steam room, along with a fitness room and sauna. There is a separate hammam and sauna available and overall, the spa facilities are very well maintained. However, the wellness area and the spa itself have received mixed reviews with some guests noting that the sauna urgently needs renovation and the spa leaves much to be desired. Service delivery in the hammam has been described as good, although it seems the overall service delivery in the spa area could improve. There were also reports of less favorable experiences, such as an elderly guest being poorly treated. While some guests found the spa somewhat acceptable, others did not find it particularly relaxing.
Gym
The gym at Marhaba Royal Salem - Family Only receives a mix of feedback from guests. On the positive side, the fitness area is frequently mentioned with several reviews noting that it is well-equipped and provides a good variety of equipment. The fitness room appears to be praised for its functionality and the range of options available for stretching and various workout routines.
However, some guests feel that there is room for improvement, describing the gym as somewhat acceptable but highlighting that it is not well-equipped in all aspects. There are a few remarks about the need for more equipment and the less-than-ideal condition of some existing gear. Additionally, the limited time allowed on treadmills has been mentioned as a downside.
Overall, while the gym facilities at Marhaba Royal Salem have their strengths and seem adequate for most casual fitness needs, there is a call for enhancements and upgrades to better meet the expectations of all guests.
Pool
The pool area at Marhaba Royal Salem - Family Only receives largely positive feedback from guests. The hotel boasts a variety of well-maintained, spacious pools, including four pools with one indoor heated option and several with water slides that are especially suitable for children. The outdoor pool areas are praised for their size and good facilities, though it's noted that they are not heated. Saltwater options are available, though they haven't been universally favored by all guests. There are occasional comments about the pool temperature and the availability of lounge chairs. Maintaining the cleanliness of the pools is generally upheld, though there have been isolated concerns about chlorination levels and one instance of unsatisfactory water quality. Overall, the pool facilities are extensive and well-received with features that cater to different preferences and age groups.
Beach
Marhaba Royal Salem - Family Only boasts a highly praised beachfront experience. Guests frequently highlight the beautiful, clean and well-maintained beach, appreciating its close proximity to the hotel. The private beach area, equipped with free loungers and a beach bar, adds to the convenience and relaxation for visitors. With direct access from the hotel, amenities such as volleyball, beach restaurants and clear waters create a pleasant ambiance. The strategic location next to the beach allows for both recreation and serene sea views, making it an attractive feature for families looking to enjoy sun and sand seamlessly integrated into their holiday. Overall, the combination of clean shores and ample facilities ensures a commendable beachside stay.
Parking
Marhaba Royal Salem - Family Only offers a range of parking options that have generally been well-received by guests. There is plenty of parking space and ample parking available, making it convenient for those traveling by car. Guests frequently noted the ease of parking with no significant parking issues reported. The hotel has its own parking lot, which has been described as having good parking quality overall. However, a few guests did mention that the parking layout could be somewhat better and that the lot can sometimes be full. Despite these minor drawbacks, the overall impression is positive with most guests finding the parking facilities satisfactory.
Family
Marhaba Royal Salem - Family Only is highly regarded as an ideal choice for families looking for a welcoming and accommodating vacation spot. The hotel enjoys praise for its family-friendly atmosphere and various amenities designed to cater to both adults and children alike. The animation team and kids' animation club receive numerous commendations for keeping children entertained and engaged. Families appreciate the children's mini-club and specialized kids' club staff, who ensure that young guests are well taken care of.
The pool area is noted as suitable for children, especially older kids, although there could be more activities for the youngest visitors, aged 3-4. Despite this, the overall experience is considered good value for money with the hotel described as a perfect place for an active family to stay. Family rooms and a family-oriented ambiance further enhance the hotel’s reputation as a great destination for a family vacation. Many recommend Marhaba Royal Salem for the caring environment that is especially suitable for families with children.
Overall, Marhaba Royal Salem stands out as a very good option for families and children, offering a friendly family-oriented atmosphere and entertainment that suits a broad age range.
4 Star
Marhaba Royal Salem - Family Only presents itself as a four-star hotel, but guest opinions indicate a disparity between its rating and the actual experience. While some guests highlight the well-maintained facilities that align with a four-star level, several others assert that the standards of the hotel fall short of this classification. The majority of feedback suggests that the hotel does not meet four-star expectations with some even comparing it to a three-star establishment. Despite this disparity, there are indications of acceptable value and some positive experiences with one guest noting it as the best hotel they have stayed at in Tunisia. Overall, the reviews convey mixed sentiments about the hotel's adherence to four-star standards.
Outdoor Pool
Marhaba Royal Salem - Family Only offers a variety of outdoor swimming options, catering to different preferences. The hotel is highlighted for its numerous and great outdoor pools, some of which are heated and others not. There is a noteworthy pool with neutral pH saltwater, providing a unique swimming experience. Additionally, the facility includes exciting slides for added enjoyment. The diversity and quality of the outdoor pools have received positive feedback from guests.
Indoor Pool
Marhaba Royal Salem - Family Only features an indoor pool that receives a mix of positive feedback from its guests. Many appreciate the convenience of having a heated indoor pool, while some find it insufficiently warm. The indoor pool is described as nice and guests note that there are multiple pools available, including large ones and those in good condition. Overall, the variety of pools, including the indoor options, add to the hotel's appeal for families.
Yoga
The Marhaba Royal Salem - Family Only hotel offers a variety of activities to keep guests engaged and active throughout their stay. Highlights include volleyball on the beach, which provides a fun and energetic way to enjoy the seaside setting. Yoga enthusiasts will find several options, including sessions that are held in a dedicated yoga hall. Guests have reported participating in daily yoga training, which ensures a consistent opportunity to practice and improve their skills. Additionally, the hotel provides firestations training sessions, which add another dimension to the fitness offerings. Overall, the range of activities, particularly the structured yoga sessions and beach volleyball, contribute to a well-rounded and active vacation experience.
Beachfront
Marhaba Royal Salem - Family Only is in a prime location for beach enthusiasts, offering direct access to a private, clean beach with stunning sea views. Guests appreciate the close proximity to the beach, making it convenient for families to enjoy a seaside experience without hassle. While the beachfront location is generally praised for being serene and enjoyable, some mention occasional disturbances from nearby activities. Overall, the beachfront setting remains a highlight for those looking to relax by the sea.
Yes, Marhaba Royal Salem - Family Only has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
Yes, a spa is available at Marhaba Royal Salem - Family Only.
No, Marhaba Royal Salem - Family Only doesn't allow dogs.
Yes, parking facilities are available at Marhaba Royal Salem - Family Only.