Summary of reviewsBougainvillea Relais is a highly recommended hotel located in the heart of Sorrento, offering guests easy access to the city's attractions and restaurants. Despite its central location, the hotel provides a peaceful stay. The breakfast is fantastic and satisfying with options ranging from a continental breakfast to a typical Italian breakfast. The rooms are clean, comfortable and modern with some including a balcony or spacious terrace. The hotel is exceptionally clean and well-maintained with tasteful decor and every amenity readily available. The staff, especially Maria Teresa, is friendly, helpful and accommodating, making guests' stay extra enjoyable. Overall, Bougainvillea Relais is an excellent choice for those seeking a memorable stay in Sorrento. Show more
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Guest House Taking Steps Towards Sustainability
Romantic Guest House
Guest House with Swimming Pool
Location of the pool:At 30 meters from Bougainvillea Relais
Is it a pool of special type?
Beautiful and relaxed pool
Pool surface size:90 m2
Pool minimum depth:1 m
Pool maximum depth:4 m
When is the pool open?From 15 April to 25 October
Opening hours:09:00 - 18:00
The pool also has:
Pool bar
Lifeguard supervision
Lifesaving equipment
Around the pool, there are also available:
Showers
WC
Changing facilities
Towels
Sunbeds
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?No
Additional information about the pool:Entrance fee € 15 pp per day
The pool is at 30 meters from Bougainvillea Relais
Additional information regarding the hotel:Entrance fee € 15 pp per day
The pool is at 30 meters from Bougainvillea Relais
Guest House where Extra Health & Safety Measures Have Been Taken
Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival? No
Do you perform temperature checks upon guests' arrivals? Yes, to all guests
Do you ensure contactless check-in/check-out? Other Using mask and distance
Do the hotel's main entrance doors open automatically? No
Can guests access their room entrance directly from outside the hotel without entering the lobby? No
Cleaning
Are the rooms left vacant for a minimum period of time after a guest checks out? Yes, for 5 hours.
Is there an option for no in-room housekeeping during a guest's stay? Yes
Do you allow fresh air to enter the rooms by leaving the windows open between departures and arrivals? Yes
Does the cleaning crew wear appropriate personal protective equipment? Yes
Do you sanitize the common areas? Yes, multiple times per day
Are guests' luggage and belongings disinfected upon arrival? Yes
Are luggage trolleys sanitized after each use? No
Do you sanitize guests' keys/cards? Yes
Do you provide thorough cleaning of the rooms? Yes
Are all employees trained and monitored to follow a cleaning protocol? Yes
Do you use disinfectants approved by regulatory authorities that kill the COVID-19 virus? Yes
Do you use electrostatic sprayers with hospital-grade disinfectant to sanitize surfaces? Yes
Do you disinfect high touch areas in guest rooms including light switches and door handles? Yes
Limitations
Are elevator rides limited? Yes, to one guest/family per car.
Is furniture in public areas arranged to allow more space for distancing? Yes
Are guest rooms allowed to be accessed until check-in after they were cleaned? Yes
Does the hotel operate at a limited capacity? No
Does the hotel accept domestic bookings only? No
Do you allow people who don't stay or work at the hotel to enter its premises? No
Do you allow people who don't stay at the hotel to enter the rooms? No
Have you altered check-in / check-out hours to allow more time between departures and arrivals? Yes, New hours: Check-in: 14:00 - Check-out: 10:30
Other limitations Check out until 10.30am. Check in from 2.00p
Accessories
Do you provide medical kits (masks, gloves and sanitizer) to the staff? Yes
Do you provide medical kits (masks, gloves and sanitizer) to the guests? No
Do you provide disinfecting wipes in each room? No
Are there hand sanitizing stations throughout the hotel? Yes
Is there a sanitizing sprayer for shoes outside each room? No
Do you have any signage in lobbies to remind guests to maintain social distancing protocols? Yes
Do you use physical distancing markers? No
Do you use delivery robots to get stuff to guests' rooms? No
Is there an individual air-conditioning/heating unit in each room (no central air-conditioning/heating system)? Yes
If there are central air-conditioning/heating/ventilation systems, is air recirculation prevented? No
Are rugs removed from guest rooms? Yes
Are unnecessary items removed from guest rooms, such as decorative pillows, bed scarves/throws , paper notepads and pens? Yes
Are air purification and sanitization devices installed? No
Are linens, towels and laundry washed in accordance with the official guidelines? Yes
Is dirty linen bagged in the guest room to eliminate excess contact while being transported to the laundry facility? Yes
Food & Beverage Service
Do you offer pre-made boxed meals to guests? No
Do you offer single-serve options instead of buffets for breakfast? Yes
Do you offer contactless delivery for in-room dining? No
Has there been a person appointed to supervise the correct implementation of the measures? Yes
Do you check temperature for all onsite staff on a scheduled basis? Yes
Do your staff practice social distancing guidelines? Yes
Are there dedicated isolation zones on property? No
Is there a doctor available either on-site or on-call? Yes
Are there any services currently unavailable due to health and safety issues (e.g. valet parking, airport transfer, spa, gym, indoor pool, conference rooms, coffee points, etc.)? Shared shuttle and shared tours are not avaiable.
Superior Double or Twin RoomModern, air-conditioned room with free WiFi, a 40" Smart TV, and a private bathroom with a chromotherapy shower.
Deluxe Double or Twin RoomOffering a chromatherapy shower, memory foam mattress and pillows, and free WiFi, this air-conditioned room comes with a 40" LED TV and soundproofing. The private bathroom includes a hairdryer and free toiletries.
Bougainvillea Relais is a hotel located in the heart of Sorrento, making it the perfect base for exploring the charming city. The hotel is just a quick 5-minute walk from the city center, giving guests easy access to everything Sorrento has to offer. Guests love the awesome location with many praising its proximity to attractions and restaurants. Despite its central location, Bougainvillea Relais is also located just outside the busy downtown area, allowing guests to enjoy a peaceful stay.
The hotel is situated right next to the busy main road into Sorrento’s central Piazza Tasso, offering convenient access to transportation links. Guests can easily visit nearby attractions such as Amalfi, Capri, Napoli and Pompei. Bougainvillea Relais is also located a kilometer from the interesting parts of Sorrento and is ideally situated for those who want to explore the city on foot.
Overall, guests appreciate the hotel's good location with many saying they loved being in the buzz of Sorrento town. Whether you're interested in exploring the city’s cultural attractions, dining in local restaurants or simply relaxing in the hotel, Bougainvillea Relais is ideally located for a memorable stay in Sorrento.
Breakfast
Guests at Bougainvillea Relais can look forward to a wonderful breakfast experience. With options ranging from a continental breakfast to a typical Italian breakfast, there is something for everyone. Many guests even enjoyed the convenience of having breakfast delivered to their room or balcony each morning. The breakfast mainly consisted of croissants, yoghurt, coffee, fruit juice and fresh fruit, although some guests did express a desire for something salty. The quality of the breakfast was consistently praised with many calling it fantastic or super. However, some guests did note the small space available for breakfast on the balcony or in the room and there were a few complaints about burnt toast. Overall, guests can expect a lovely, satisfying breakfast experience at Bougainvillea Relais.
Rooms
Bougainvillea Relais offers a variety of rooms that are clean, comfortable and modern. Most guests were impressed with the lovely and spotless rooms, some of which included a balcony or spacious terrace. The decor was tasteful and everything that was needed was provided. Although some felt the rooms were smaller than expected or were located in an apartment block, overall the rooms exceeded expectations. Some of the highlights mentioned by guests included high tech features, a comfortable bed and a central location. All in all, Bougainvillea Relais offers a great option for those seeking clean, modern and comfortable accommodation.
Cleanliness
Guests consistently rave about the cleanliness of Bougainvillea Relais. Many mention that the hotel is exceptionally clean and spotless with some going as far as to describe it as super clean. They also note that the rooms are lovely and well-maintained with an air-conditioning system that keeps things comfortable. The property as a whole is very well serviced and kept in great condition. Guests appreciate the tasteful decor and the fact that every amenity they could need is readily available. However, a few reviewers reported issues with cleanliness, such as finding a peach pit behind the nightstand or a stray hair in a glass of lemon-water. Despite these isolated incidents, guests were overwhelmingly impressed by the high standard of cleanliness at this hotel.
Staff
Guests of Bougainvillea Relais consistently rave about the friendliness and helpfulness of the staff with many specifically naming Maria Teresa as a standout host. Her perfect English and extensive knowledge of the area allowed her to book transfers and trips for guests and she went above and beyond to ensure their stay was comfortable and enjoyable. Beyond Maria Teresa, guests noted that all of the staff were kind, accommodating and provided excellent service for breakfast and cleaning. Overall, the staff at Bougainvillea Relais is a major highlight for guests, making their stay extra enjoyable.
Yes, Bougainvillea Relais has pool(s) that belong to one or more of the following categories: . For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Bougainvillea Relais.
No, Bougainvillea Relais doesn't allow dogs.
Yes, parking facilities are available at Bougainvillea Relais.