eSuites Sorocaba

Sorocaba -23.50003300, -47.47414400 , Avenida Afonso Vergueiro 2430 (Show on Map)


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Summary of reviewseSuites Sorocaba is widely praised for its prime, accessible location, which ensures convenience and safety. Situated close to shopping malls, pharmacies and supermarkets open 24 hours, it is also near the city center and various dining options. The hotel features secure, covered parking and welcoming staff, contributing to a comfortable and pleasant stay.

The breakfast offerings receive mixed reviews. Positively, many guests enjoy a varied and delicious meal, praising the high-quality options and excellent service. However, some guests note a lack of variety, slow replenishment and occasional issues with cleanliness and freshness.

The hotel's rooms garner high praise for their spaciousness, cleanliness and comfort. Guests appreciate the modern structure, neat furnishings and practical amenities like microwaves and coffee makers. Despite minor issues such as small bathrooms and occasional noise, the overall sentiment is one of satisfaction.

Cleanliness is a standout feature with guests consistently highlighting the hotel's immaculate presentation, clean linens and fresh-smelling rooms. While there are sporadic mentions of dusty areas and unclean shower boxes, the general consensus is that the hotel maintains a high standard of cleanliness.

The staff at eSuites Sorocaba earn commendation for their friendliness and attentiveness. Names like Rayane and Guilherme are frequently mentioned for their exceptional service. Although there are occasional reports of delays during check-in and check-out, the overall impression is that the staff significantly enhance the guest experience.

Wi-Fi at the hotel receives mixed feedback. Some guests appreciate the inclusion of Wi-Fi in the room rate and note that it works well in certain areas. However, issues with reliability and strength, particularly in specific rooms, are common, leading some guests to resort to using mobile data.

Parking facilities are generally appreciated for being secure, covered and spacious. Free parking is a valued perk, but some guests find the parking situation chaotic with tight spaces and complex access procedures.

The beds are frequently praised for their comfort and size with many guests enjoying new, clean bedding. Despite some remarks about mattress discomfort and bedding cleanliness, the general consensus is positive, highlighting the beds as a comfortable aspect of the stay.

Overall, eSuites Sorocaba provides a cozy and organized environment fitting well within its three-star category. It offers good cost-benefit value, meeting the expectations for casual and short stays. While there are areas for improvement, particularly with breakfast and Wi-Fi, the hotel is a solid choice for travelers seeking a comfortable and convenient stay.
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Business Hotel
This hotel offers a convenient location. It provides essential amenities for business travelers.

Hotel with Parking
This hotel provides private parking on-site. Parking is available for a daily fee, offering practicality and safety for guests' vehicles during their stay.

4-Star Hotel
Located in the Campolim district, eSuites offers comfortable suites, an indoor swimming pool, a sauna, and a games room. It provides a relaxing environment with amenities such as a restaurant, room service, and a 24-hour front desk. Some rooms include kitchens or kitchenettes.

Hotel Taking Steps Towards Sustainability

Family Friendly Hotel

Accessible Hotel

Hotel with Gym

Room Types
Standard Double Room The spacious double room offers air conditioning, a wardrobe and a sofa. The unit offers 1 bed.

Standard Double Room The spacious double room features air conditioning, a wardrobe and a sofa. The unit has 2 beds.

Superior Double Room The spacious double room features air conditioning, a wardrobe and a sofa. The unit has 1 bed.

Double Room with Balcony The spacious double room features air conditioning, a wardrobe and a sofa. The unit has 1 bed.

Guest Reviews
Location
eSuites Sorocaba boasts a prime and accessible location appreciated by many of its guests. The hotel's well-situated spot ensures convenience, being close to shopping malls, pharmacies and supermarkets that stay open 24 hours. Visitors also find it near the city center and a variety of dining options, including bakeries and fast food outlets.

Whether in Sorocaba for business or leisure, the hotel is praised for its proximity to important spots, such as the nearby Real bakery and key shopping centers like Sorocaba Shopping and Pátio Cianê Shopping. This location facilitates easy transportation and adds to the safety and quietness of the surroundings.

The eSuites Sorocaba also offers covered and secure parking, coupled with very welcoming staff, which enhances the overall guest experience. Despite minor locational discrepancies noted on Google Maps, the hotel remains a top choice due to its strategic position and excellent amenities, providing good cost benefits and ensuring a comfortable stay for its visitors.

Breakfast
The breakfast experience at eSuites Sorocaba receives mixed reviews from guests. On the positive side, many highlight a varied, well-served and delicious meal with some describing it as amazing. There are mentions of high-quality options including real coffee, fruits, cheeses and cakes. Some guests find the simple breakfast to be sufficient and tasty and a few commend the excellent service during the meal.

However, other reviews point out several issues. Many guests feel the breakfast could be better, citing a lack of variety and slow replenishment. There are concerns over the quality and freshness of certain items with some reporting that the breads weren't fresh and the cakes were dry. Instances of dirty tables and a crowded, disorganized setup further detract from the experience. The limited options and delays in restocking food have left some guests disappointed, emphasizing that the breakfast does not meet their expectations for the hotel's standard. Despite the positive notes, there is a clear consensus that improvements in variety organization and quality are needed.

Rooms
eSuites Sorocaba receives high praise for its spacious and comfortable rooms, which many guests describe as large, clean and well-furnished. The accommodations resemble full apartments, complete with practical amenities such as microwaves, coffee makers and even induction stoves in some cases. The modern structure of the hotel contributes to its appeal with rooms that are beautifully decorated and cozy. The beds are often highlighted for their comfort and the overall cleanliness and organization are repeatedly commended. Despite some minor issues like small bathrooms, occasional noise and a few maintenance oversights, the general consensus points to a satisfactory and enjoyable stay. Guests also appreciate the ample parking and the well-equipped bathrooms, making the hotel a solid choice for comfort and convenience in Sorocaba.

Beds
At eSuites Sorocaba, the beds are highly praised by guests for their comfort and size. Visitors frequently describe the beds as very comfortable, soft and even wonderful with many enjoying the new, clean and soft bedding. The size of some beds, particularly the king beds, is highlighted as fantastic and offering ample space. Positive mentions often include the beds being cozy and the mattresses generally receiving good feedback, making for a restful night's sleep.

However, some guests noted a few drawbacks. There were occasional comments on the discomfort of the mattresses and the hardness of the pillows and beds. Additionally, a few reviews pointed out issues with the cleanliness and condition of the bedding, mentioning instances of dirty linens, frayed sheets and bedding not being changed regularly.

Overall, despite some areas for improvement, the beds at eSuites Sorocaba are largely seen as a highlight of the stay, contributing to a comfortable and restful experience for most guests.

Cleanliness
The 'eSuites Sorocaba' impresses with its commitment to cleanliness, garnering numerous positive comments centered on its immaculate presentation. Guests consistently highlight the hotel's clean and well-organized environment, noting that both the rooms and bathrooms are maintained to a high standard. Many guests appreciate the clean linens, fresh-smelling rooms and the pleasant ambiance created by the hotel’s cleanliness. The attentive and well-trained staff also receive favorable mentions for their role in upholding these standards.

However, not all reviews are entirely positive. Some guests observed areas for improvement, such as occasional issues with dusty rooms or unclean shower boxes. There are also mentions of specific shortcomings in breakfast hygiene and isolated incidents of an unpleasant smell in the bathrooms. Despite these exceptions, most guests agree that the hotel’s overall cleanliness remains impressive, pointing to the pristine and well-maintained common areas and rooms.

Additional praise is directed at the hotel's organization and layout with descriptions of spacious and airy rooms adding to the positive experience. The ample parking facilities and convenient location further enhance guests' stays, making 'eSuites Sorocaba' a reliable choice for travelers valuing cleanliness and comfort.

Staff
eSuites Sorocaba is renowned for its exceptional customer service that significantly enhances the overall guest experience. The reception staff consistently receive high praise for their friendliness, attentiveness and dedication to making guests feel welcomed and well-served. Notably, employees such as Rayane and Guilherme are frequently highlighted for their exemplary service and courteous demeanor. Staff members are generally described as polite, approachable and extremely helpful, contributing to a pleasant and accommodating atmosphere throughout the hotel.

However, there are occasional mentions of staff being delayed or unprepared, particularly during the check-in and check-out process, which can detract from the generally positive customer experience. Despite this, the overall sentiment about the staff at eSuites Sorocaba is overwhelmingly positive with many guests acknowledging the team's efforts to provide excellent service and address any concerns promptly and effectively.

Wi-Fi
The Wi-Fi at eSuites Sorocaba received mixed reviews from guests. While some guests appreciated that Wi-Fi is included in the room rate and noted that the Wi-Fi works well, particularly in certain areas, there were frequent complaints about its reliability and strength. Many guests reported weak Wi-Fi reception, especially in specific rooms like 205 and 102 and noted instances of the internet not working at all during their stay. Several guests mentioned needing to use mobile data to access the internet due to unstable Wi-Fi. The overall sentiment suggests that while there are some positive aspects, improvements in Wi-Fi connectivity and stability would greatly enhance the guest experience.

Parking
The eSuites Sorocaba receives mixed feedback regarding its parking facilities. Many guests appreciate the hotel’s secure, covered and spacious parking options. Free parking is frequently highlighted as a valued perk and there are mentions of easy access and a convenient parking structure. However, some visitors find the parking situation to be a bit chaotic and inconvenient with a few noting difficulties such as a crowded garage, poorly defined spots and complex access procedures. There are also reports of tight spaces and some guests having to park some distance away from the hotel. Despite these challenges, the secure and spacious aspects of the parking garage stand out positively in several reviews.

3 Star
eSuites Sorocaba offers a cozy and well-organized environment, fitting well within its three-star category. Guests frequently highlight its good cost-benefit ratio, noting that the hotel provides fair lodging for the price charged. It met the expectations of many visitors, proving suitable for casual and short stays.

Although some improvements are noted as missing, the new and clean rooms contribute to an overall very good experience. Despite a few comments about the breakfast not matching the cost-benefit value, the hotel is described as excellent for what it proposes with some guests expressing a strong intention to return. The simple facade contrasts with the wonderful and quiet experience inside, making it a recommended choice for travelers.


No, eSuites Sorocaba doesn't have any pool.

No, a spa isn't available at eSuites Sorocaba.

No, eSuites Sorocaba doesn't allow dogs.

Yes, parking facilities are available at eSuites Sorocaba.

Yes, eSuites Sorocaba has a gym.

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