Plaza Inn Trevo Sorocaba
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsPlaza Inn Trevo Sorocaba is highly regarded for its convenient and strategic location in the city center, offering easy access to various attractions, supermarkets, shops and event venues. Guests frequently highlight the excellent value for money, making the hotel an ideal choice for navigating the city. However, the hotel's position on a busy avenue can lead to noise disturbances, particularly at night.
Breakfast at the hotel is praised for its variety, quality and richness, often described as plentiful, diverse and delicious. Guests appreciate the plentiful options and the early start time, which is beneficial for those participating in events or needing an early start. Despite occasional issues regarding replenishment and freshness, the overall experience is positive.
The rooms offer a mixed experience: while some are modern, clean and spacious, others are described as small, cramped and in need of renovation. External noise and outdated facilities in the older wings are common complaints. The cleanliness of the rooms and facilities elicits mixed reviews with some guests praising the cleanliness and others pointing out issues such as dusty rooms and stained sheets.
The hotel staff consistently receive commendations for their friendliness, politeness and attentiveness. Guests particularly praise the reception staff for their professional and welcoming attitudes, making the stay more enjoyable. However, occasional reviews mention unprofessional behavior from some staff members.
Parking is available but is part of a gas station across the street and not included in the daily rate. While it provides a secure environment at night, it can be crowded and is partially uncovered.
The hotel is family-friendly, offering accommodations suitable for families and providing services that ensure comfort and security. Though there can be occasional booking issues, the overall experience for families is favorable.
Bed comfort at Plaza Inn Trevo Sorocaba varies with some guests noting good comfort while others find the beds hard and uncomfortable with issues such as small sizes and poor quality mattresses and pillows. Some reviews suggest a need for better bedding amenities.
As a three-star hotel, Plaza Inn Trevo Sorocaba offers comfortable accommodations and good cost-efficiency. While it mainly caters to basic needs and is a suitable option for budget-conscious travelers, improvements in cleanliness and structural maintenance would enhance the guest experience. Overall, the hotel manages to fulfill its promises with a solid balance of affordability and convenience.
Categories
Breakfast at the hotel is praised for its variety, quality and richness, often described as plentiful, diverse and delicious. Guests appreciate the plentiful options and the early start time, which is beneficial for those participating in events or needing an early start. Despite occasional issues regarding replenishment and freshness, the overall experience is positive.
The rooms offer a mixed experience: while some are modern, clean and spacious, others are described as small, cramped and in need of renovation. External noise and outdated facilities in the older wings are common complaints. The cleanliness of the rooms and facilities elicits mixed reviews with some guests praising the cleanliness and others pointing out issues such as dusty rooms and stained sheets.
The hotel staff consistently receive commendations for their friendliness, politeness and attentiveness. Guests particularly praise the reception staff for their professional and welcoming attitudes, making the stay more enjoyable. However, occasional reviews mention unprofessional behavior from some staff members.
Parking is available but is part of a gas station across the street and not included in the daily rate. While it provides a secure environment at night, it can be crowded and is partially uncovered.
The hotel is family-friendly, offering accommodations suitable for families and providing services that ensure comfort and security. Though there can be occasional booking issues, the overall experience for families is favorable.
Bed comfort at Plaza Inn Trevo Sorocaba varies with some guests noting good comfort while others find the beds hard and uncomfortable with issues such as small sizes and poor quality mattresses and pillows. Some reviews suggest a need for better bedding amenities.
As a three-star hotel, Plaza Inn Trevo Sorocaba offers comfortable accommodations and good cost-efficiency. While it mainly caters to basic needs and is a suitable option for budget-conscious travelers, improvements in cleanliness and structural maintenance would enhance the guest experience. Overall, the hotel manages to fulfill its promises with a solid balance of affordability and convenience.
Family Friendly Hotel
This hotel is known for offering family-friendly services and activities. The hotel is well-regarded by travelers.
Dog Friendly Hotel
This hotel may offer accommodation to guests that are travelling with pets.
Hotel with Parking
This hotel offers free parking that is included in the daily rate. Public parking is also available on-site, providing guests with convenient parking options.
Accessible Hotel
Plaza Inn Trevo Sorocaba is recognized as an accessible hotel. It provides accessible rooms and facilities for guests with disabilities.
3-Star Hotel
This hotel offers convenient amenities such as complimentary wireless internet access, a banquet hall, and a vending machine. Guests can enjoy a satisfying meal at the restaurant. A complimentary full breakfast is served daily.
Guest Reviews
Plaza Inn Trevo Sorocaba stands out primarily for its convenient and strategic location with many guests highlighting its proximity to various city attractions, supermarkets, shops and event venues. The hotel is situated in the city center, making it easily accessible and offering good value for money. Many visitors have found it favorable for their specific needs, mentioning easy access to different parts of the city and essential amenities like markets and pharmacies nearby.
However, one common concern among guests is the noise level due to its placement on a busy avenue. The traffic and nearby bars contribute to this issue and the hotel’s window soundproofing appears insufficient, making it difficult for some travelers to sleep. Despite this drawback, the hotel’s staff receives praise for their cordial and attentive service, which enhances the overall stay experience. While the breakfast could use some improvement, it remains a satisfactory aspect of the hotel's offerings in conjunction with its advantageous location.
Overall, Plaza Inn Trevo Sorocaba is well-regarded for its excellent location, making it an ideal choice for those looking to navigate the city easily, though it may not be the best option for those sensitive to noise.
At Plaza Inn Trevo Sorocaba, the breakfast experience often stands out to guests. Many highlight it as a wonderful and exceptional start to their day, praising its variety and the richness of options available. Descriptions like "plentiful", "diverse" and "delicious" frequently appear in reviews, suggesting a broad appeal to different palates and preferences.
Guests appreciate both the quality and the assortment, noting that the spread caters to all tastes with options aplenty to choose from. The breakfast service is often commended for being pleasant and well-served with the early start time being a significant advantage for those participating in events like the Sorocaba marathon.
However, not all feedback is glowing. Some guests have pointed out areas for improvement, such as better replenishment practices and more varied options. Issues like stale bread and basic offerings are occasionally mentioned and the need for fresh products and a more consistent restocking process is highlighted by some.
Despite these occasional drawbacks, the general consensus leans towards a positive experience with many travelers praising the friendly staff, good coffee and the overall ambiance of the breakfast area. The combination of good service, cleanliness and comfort in the hotel adds to the breakfast experience, making it a memorable part of guests' stays at Plaza Inn Trevo Sorocaba.
Plaza Inn Trevo Sorocaba receives mixed reviews regarding its bedding and dining amenities. Many guests appreciated the comfort of their beds, describing them as comfortable and the rooms as spacious. Despite the comfort, multiple reviews indicate serious issues with bed quality with terms like sunken, horrible, hard pillows and thin mattresses being frequently mentioned. Guests highlighted the need for immediate renovation and maintenance of the rooms to enhance comfort levels.
The dining experience appears to have some drawbacks. Guests reported surprise about the lack of a menu in the room that informs the prices of snacks and dinner options. High prices for minibar items were frequently criticized, contributing to an overall sense of dissatisfaction with in-room dining options. Additionally, there were complaints about meal availability upon arrival, indicating that dinner services may not always meet guest expectations. While some amenities do provide comfort, Plaza Inn Trevo Sorocaba needs improvements in certain key areas to fully satisfy its guests.
The rooms at Plaza Inn Trevo Sorocaba present a mixed bag of experiences for guests. On the positive side, some rooms are modern and have been renovated, providing a sense of freshness. Cleanliness is generally maintained with many guests mentioning clean rooms and daily cleaning services. Certain rooms are described as comfortable and cozy, boasting good bed comfort and effective room organization. The size of some rooms appears to be spacious, adding to the comfort for the guests staying in those particular areas.
However, many guests also report significant issues. A consistent complaint is that the rooms are often very small and cramped with tiny bathrooms that are both uncomfortable and noisy due to poor soundproofing. Problems with external noise are frequently mentioned, as windows do not effectively block out street noise, leading to disturbances, particularly at night.
Rooms in the older wing of the hotel have drawn criticism for being outdated and in need of renovation. Issues such as mold, dirty walls, old bed sheets and stained areas have been highlighted. Additionally, there have been reports of problematic fixtures, like windows that don't close properly and inadequate lighting.
While there are rooms that seem well-maintained and comfortable, there is a clear need for improvements in soundproofing, cleanliness and the overall upkeep of older sections to meet guest expectations.
Guests of Plaza Inn Trevo Sorocaba have shared varied experiences concerning the beds at this hotel. Some noted that the beds offered good comfort, describing them as perfect, soft and comfortable. However, a number of reviews pointed out that the beds were particularly hard and uncomfortable with several mentions of hard mattresses and stiff beds. There were also comments about the undesirable quality of pillows, often described as thin, hard or simply lacking.
Bed sizes were another area of contention with multiple guests finding the beds too small, especially for taller individuals. Issues with the age and condition of the mattresses were frequently mentioned with complaints of old, deformed and noisy beds. Some guests had unfortunate experiences with the beds breaking during their stay.
Additionally, the bedding did not meet the expectations of some guests, who mentioned worn sheets and towels, lack of proper linens for colder weather and inadequate bed pillows. Overall, while there were pockets of praise for comfort, the consensus leaned towards the need for significant improvement in the quality of the beds and related amenities at the hotel.
Plaza Inn Trevo Sorocaba receives mixed feedback when it comes to cleanliness with some praising its clean and organized environment, highlighting the clean rooms, fresh towels and comfortable settings. Several reviews commend the hotel's clean and impeccable facilities, noting the overall good hygiene and organized spaces. The front side of the hotel is particularly mentioned as nice and tidy and some guests appreciate the good structure and tidy conditions.
However, a significant number of guests report issues with cleanliness, pointing to problems such as dusty rooms, dirty sinks and stained sheets and towels. There are reports of old, torn linens, dusty windows and dirty walls. Some guests note that the bathrooms need better maintenance and more attention to cleanliness with issues like broken soap holders and unclean trash cans being mentioned.
Despite these criticisms, there is still a subset of reviewers who found the cleanliness of the rooms satisfactory, though others stress that there is room for improvement, especially with bathroom cleaning and maintaining hygiene during meal services.
Overall, while the hotel has received praises for the cleanliness in some areas and the efforts of the reception team, consistent and thorough cleaning remains an area that needs significant improvement.
At Plaza Inn Trevo Sorocaba, the hotel staff have left a strong impression on guests, who consistently highlight their experiences with the team's friendliness, politeness and attentiveness. Many guests commend the professional attitude of the reception staff, noting their exceptional service and warm welcome, particularly during the check-in and check-out process. The employees, often described as very kind and helpful, go above and beyond to ensure a pleasant stay, providing impeccable service that exceeds expectations.
Special mentions were made of specific staff members, like Fabio and Gabriely, who contributed significantly to the guests' positive experiences. The hotel also receives praise for the overall quality of service across various departments, from housekeeping to the kitchen, which also maintains a high standard of cleanliness and organization.
However, not all interactions were positive with a few guests noting instances of unprofessional behavior and unfriendly attitudes from some of the staff members. Despite these occasional lapses, the general consensus is that the staff at Plaza Inn Trevo Sorocaba are dedicated to providing courteous and efficient service, ensuring a welcoming and enjoyable environment for their guests.
Plaza Inn Trevo Sorocaba's parking situation is a notable aspect for guests. The hotel offers parking facilities linked to a gas station located across the street. While the parking lot provides a nighttime secure environment, it is partially uncovered and can get crowded at times. Guests should be aware that the parking is not included in the daily rate and needs to be paid separately. Despite these challenges, the parking situation is manageable, though it can seem less secure during the day and might have limited spaces.
Plaza Inn Trevo Sorocaba is noted for its family-friendly environment and comfortable accommodations, making it a great choice for families. Guests appreciate the family-oriented atmosphere and services, which provide a sense of security and comfort. The hotel offers family rooms and can accommodate young children with extra beds. Despite occasional issues with the booking system, which sometimes require families to stay in separate rooms, the overall experience for families remains positive. Families look forward to returning, underscoring the hotel's strong appeal to those traveling with children.
Plaza Inn Trevo Sorocaba is a three-star hotel that offers comfortable accommodations and a good cost-benefit ratio. The value and location of the hotel are appreciated by guests, making it a suitable option for budget-conscious travelers. Though the hotel primarily meets basic needs, some guests have noted that the structure and cleanliness could be improved. It serves as a decent choice for company employees and those looking for economical lodging. While some have pointed out a motel-like atmosphere with occasional noise and low-class behavior, the hotel largely fulfills its promises as a three-star establishment.
Location Show Map
Location
However, one common concern among guests is the noise level due to its placement on a busy avenue. The traffic and nearby bars contribute to this issue and the hotel’s window soundproofing appears insufficient, making it difficult for some travelers to sleep. Despite this drawback, the hotel’s staff receives praise for their cordial and attentive service, which enhances the overall stay experience. While the breakfast could use some improvement, it remains a satisfactory aspect of the hotel's offerings in conjunction with its advantageous location.
Overall, Plaza Inn Trevo Sorocaba is well-regarded for its excellent location, making it an ideal choice for those looking to navigate the city easily, though it may not be the best option for those sensitive to noise.
Breakfast
Guests appreciate both the quality and the assortment, noting that the spread caters to all tastes with options aplenty to choose from. The breakfast service is often commended for being pleasant and well-served with the early start time being a significant advantage for those participating in events like the Sorocaba marathon.
However, not all feedback is glowing. Some guests have pointed out areas for improvement, such as better replenishment practices and more varied options. Issues like stale bread and basic offerings are occasionally mentioned and the need for fresh products and a more consistent restocking process is highlighted by some.
Despite these occasional drawbacks, the general consensus leans towards a positive experience with many travelers praising the friendly staff, good coffee and the overall ambiance of the breakfast area. The combination of good service, cleanliness and comfort in the hotel adds to the breakfast experience, making it a memorable part of guests' stays at Plaza Inn Trevo Sorocaba.
Dinner
The dining experience appears to have some drawbacks. Guests reported surprise about the lack of a menu in the room that informs the prices of snacks and dinner options. High prices for minibar items were frequently criticized, contributing to an overall sense of dissatisfaction with in-room dining options. Additionally, there were complaints about meal availability upon arrival, indicating that dinner services may not always meet guest expectations. While some amenities do provide comfort, Plaza Inn Trevo Sorocaba needs improvements in certain key areas to fully satisfy its guests.
Rooms
However, many guests also report significant issues. A consistent complaint is that the rooms are often very small and cramped with tiny bathrooms that are both uncomfortable and noisy due to poor soundproofing. Problems with external noise are frequently mentioned, as windows do not effectively block out street noise, leading to disturbances, particularly at night.
Rooms in the older wing of the hotel have drawn criticism for being outdated and in need of renovation. Issues such as mold, dirty walls, old bed sheets and stained areas have been highlighted. Additionally, there have been reports of problematic fixtures, like windows that don't close properly and inadequate lighting.
While there are rooms that seem well-maintained and comfortable, there is a clear need for improvements in soundproofing, cleanliness and the overall upkeep of older sections to meet guest expectations.
Beds
Bed sizes were another area of contention with multiple guests finding the beds too small, especially for taller individuals. Issues with the age and condition of the mattresses were frequently mentioned with complaints of old, deformed and noisy beds. Some guests had unfortunate experiences with the beds breaking during their stay.
Additionally, the bedding did not meet the expectations of some guests, who mentioned worn sheets and towels, lack of proper linens for colder weather and inadequate bed pillows. Overall, while there were pockets of praise for comfort, the consensus leaned towards the need for significant improvement in the quality of the beds and related amenities at the hotel.
Cleanliness
However, a significant number of guests report issues with cleanliness, pointing to problems such as dusty rooms, dirty sinks and stained sheets and towels. There are reports of old, torn linens, dusty windows and dirty walls. Some guests note that the bathrooms need better maintenance and more attention to cleanliness with issues like broken soap holders and unclean trash cans being mentioned.
Despite these criticisms, there is still a subset of reviewers who found the cleanliness of the rooms satisfactory, though others stress that there is room for improvement, especially with bathroom cleaning and maintaining hygiene during meal services.
Overall, while the hotel has received praises for the cleanliness in some areas and the efforts of the reception team, consistent and thorough cleaning remains an area that needs significant improvement.
Staff
Special mentions were made of specific staff members, like Fabio and Gabriely, who contributed significantly to the guests' positive experiences. The hotel also receives praise for the overall quality of service across various departments, from housekeeping to the kitchen, which also maintains a high standard of cleanliness and organization.
However, not all interactions were positive with a few guests noting instances of unprofessional behavior and unfriendly attitudes from some of the staff members. Despite these occasional lapses, the general consensus is that the staff at Plaza Inn Trevo Sorocaba are dedicated to providing courteous and efficient service, ensuring a welcoming and enjoyable environment for their guests.
Parking
Family
3 Star
No, Plaza Inn Trevo Sorocaba doesn't have any pool.
No, a spa isn't available at Plaza Inn Trevo Sorocaba.
Yes, Plaza Inn Trevo Sorocaba welcomes dogs.
Yes, parking facilities are available at Plaza Inn Trevo Sorocaba.
No, Plaza Inn Trevo Sorocaba doesn't have a gym.
Location Show Map
More Options
