Hotel Golden Park Sorocaba & Convenções by Nacional Inn
Sorocaba-23.46587900,
-47.41946500,
Rodovia Senador José Ermírio De Moraes Km 2,6 A(Show on Map)
8.3
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel Golden Park Sorocaba & Convenções by Nacional Inn offers a generally favorable experience with several standout amenities that guests appreciate. The hotel’s location is both a major benefit and a minor drawback. Positioned conveniently by the highway, it provides easy access for travelers, especially those en route to various destinations like São Paulo. The proximity to the road also means noise can be an issue in some rooms. However, travelers without vehicles may find the 7.5 km distance from downtown Sorocaba inconvenient.
Breakfast at the hotel receives high marks for its variety and quality. Guests commend the broad selection of fruits, breads, cakes and pastries, including options catering to different dietary needs. Despite minor issues such as cold food during peak times, the breakfast experience is predominantly positive, standing out as a memorable aspect of the stay.
Dinner also garners praise for its quality and the enjoyable ambiance, especially during special occasions featuring live music. However, there are occasional complaints about a lack of variety and some instances of poorly seasoned or cold food. Generally, the dining experience is considered good with courteous service enhancing the overall enjoyment.
The guest rooms are described as spacious, comfortable and very clean with excellent housekeeping and prompt service. Some variability in room sizes and amenities, as well as maintenance issues like noisy air conditioning, are noted. Nevertheless, the overall sentiment towards the room experience leans positive.
Cleanliness is a strong point at the hotel, frequently highlighted by guests who describe the facilities and rooms as spotless and well-maintained. While some areas like the pool need better upkeep, the general standard of cleanliness is high.
The staff at Hotel Golden Park Sorocaba receive consistent praise for their attentiveness, politeness and helpfulness. Guests feel well-taken care of, citing specific staff members for their excellent service and friendly demeanor, contributing to a welcoming atmosphere.
Wi-Fi service at the hotel is mixed; while some guests report strong and reliable connections, others encounter weak or non-existent signals, suggesting variability based on the room location. The gym, unfortunately, does not meet guest expectations with outdated equipment and maintenance issues, indicating a need for significant improvements.
The pool area is a popular feature, especially appreciated for its heated water and family-friendly amenities. Despite some concerns about cleanliness and safety, the pool remains a strong attraction for families.
Free parking is appreciated, though the facility is often crowded and disorganized, particularly during busy times, requiring better management.
Overall, Hotel Golden Park Sorocaba & Convenções by Nacional Inn stands out for its convenient location, excellent breakfast, friendly staff and clean, comfortable rooms. While there are areas needing improvement, particularly the gym, the hotel's strengths make it a recommended choice for travelers, especially families and those traveling by car. Show more
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Categories
Family Friendly Hotel
This hotel offers an indoor pool, a restaurant, and allows pets. It also provides free private parking and free WiFi, making it convenient for families traveling with their own vehicles. It features family-oriented services and a welcoming atmosphere.
Hotel with Swimming Pool
This hotel features an indoor pool, restaurant, sauna, jacuzzi, fitness center and sand court, providing ample opportunities for relaxation and recreation. It also offers free private parking and WiFi. The hotel is pet-friendly.
Indoor Pool Children's Pool Pool Water Slide
Business Hotel
This hotel is well-suited for business and leisure travelers due to its strategic location and modern amenities. It offers comfortable rooms and is known for its friendly staff.
Hotel with Parking
This hotel provides free private parking on site. It is mentioned as offering free parking without the need for valet service.
3-Star Hotel
This hotel has an indoor pool and a restaurant, and it offers pet-friendly accommodation. Free private parking and free WiFi are available. It's highly rated and provides good value.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Accessible Hotel
Hotel with Gym
Hotel with Pool Water Slide
Hotel with Children's Pool
Hotel with Indoor Pool
Room Types
Quarto com 1 Cama de Casal Queen e 1 Cama de SolteiroOffering free toiletries, this triple room includes a private bathroom with a shower. The triple room offers air conditioning, a private entrance, a minibar, a dining area and a flat-screen TV with cable channels. The unit offers 2 beds.
Quarto com 1 Cama de Casal KingProviding free toiletries, this double room includes a private bathroom with a shower. The air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a minibar and a dining area. The unit offers 1 bed.
Standard Double RoomProviding free toiletries, this double room includes a private bathroom with a walk-in shower. This double room is air-conditioned and features a flat-screen TV with cable channels, a private entrance, a minibar and a dining area. The unit offers 2 beds.
SuiteThis suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a minibar, as well as a dining area. The unit offers 1 bed.
Double Room - Disability AccessThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Quarto com 1 Cama de Casal QueenThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Guest Reviews
8.3
Very Good
Location
Hotel Golden Park Sorocaba & Convenções by Nacional Inn is conveniently positioned right by the highway, making it an excellent pitstop for travelers en route to various destinations, including São Paulo and Mogi. Its strategic location facilitates easy entry and exit, offering great proximity to the road, which many guests found beneficial, especially those on long trips or with appointments in the area. The hotel's infrastructure encompasses a well-regarded dining and leisure structure and reviewers consistently praised the hotel's cleanliness, friendly staff and breakfast offerings.
However, some guests mentioned the drawbacks of its location, highlighting that it is quite a distance from downtown Sorocaba with several noting the need for a car to access city amenities, shops and restaurants. The hotel is about 7.5 km away from the city center and the route to and from Sorocaba can involve lengthy detours and complicated turnarounds. Noise from the highway is another concern with traffic sounds reaching some rooms.
Overall, Hotel Golden Park Sorocaba provides a good balance of convenience and comfort, especially for those traveling by car and seeking quick highway access. It offers an appealing stopover for business travelers and those passing through the region, though it may be less ideal for those wishing to stay within easy reach of downtown attractions.
Breakfast
The breakfast at Hotel Golden Park Sorocaba & Convenções by Nacional Inn receives significant praise from guests, highlighting its variety and quality. Guests often describe the breakfast as excellent, wonderful and very good. They appreciate the diverse options available, including a wide range of fruits, breads, cakes and savory pastries. Many mention that the breakfast is exceptionally well-served with continuous replenishment and ample choices catering to different dietary needs, including vegan options. The homemade taste and simplicity of the food are other aspects that are positively noted.
However, some guests have pointed out minor drawbacks, such as cold food, occasional lack of replenishment and missing items during peak times. Despite these issues, the overall sentiment remains highly positive with many considering the breakfast to be an important highlight of their stay. The breakfast service aligns well with the hotel's general atmosphere, which includes excellent service, cleanliness and a pleasant dining environment.
In summary, the breakfast at this hotel is generally well-received, characterized by a broad selection of delicious and well-prepared items. It stands out as a memorable and highly recommended aspect of the guest experience.
Dinner
Hotel Golden Park Sorocaba & Convenções offers an overall enjoyable dining experience with a few areas needing improvement. Guests frequently praise the food for its impressive quality and variety, noting the delicious taste of dishes such as bolognese pasta and the enjoyable ambiance enhanced by live music. The dinner buffet receives commendation for being tasty and reasonably priced, particularly during special occasions like Father's Day when live music adds a pleasant touch.
However, some reviews mention a lack of variety in the dinner menu with few options available and instances of cold or poorly seasoned food. The pricing of meals is sometimes considered high, though the fixed price buffet is generally viewed as fair. Service at the restaurant appears to maintain a positive reputation, though there are accounts of insufficiencies during peak times with delays in meal preparation and occasional shortages of staff and dining essentials like plates and glasses.
While the overall dining experience at the hotel is positive with many guests enjoying flavorful meals and courteous service, there is room for enhancement in terms of menu diversity, service efficiency and value, particularly during busy periods.
Rooms
Hotel Golden Park Sorocaba & Convenções by Nacional Inn offers a mixed bag of room experiences, leaning more towards the positive side. Guests frequently mention the rooms as spacious, comfortable and very clean. Many reviewers appreciated the modern feel and excellent housekeeping, describing the rooms as bright, airy, well-organized and fragrant. Some lauded the quality and size of the rooms, emphasizing their cleanliness and comfort. Quality room service and prompt staff responsiveness further enhance the guest experience.
However, numerous reviews point out that the rooms vary significantly in size and amenities. Some mentioned that certain rooms are quite small, especially for families and lack soundproofing, mini-fridges or proper ventilation. There were also reports of maintenance issues such as noisy air conditioning, poor acoustics and outdated facilities needing renovation. The presence of both large and small rooms, sometimes insufficient for families, was noted, implying inconsistency across accommodations.
In summary, the hotel rooms are generally well-regarded for their comfort and cleanliness with efficient service. Nonetheless, potential guests should be mindful of the variability in room sizes, modernity and acoustics.
Beds
At Hotel Golden Park Sorocaba & Convenções by Nacional Inn, guests frequently comment on the comfort and condition of the beds. Many reviews highlight that the beds are generally very comfortable with fresh-smelling and clean bedding being a common positive mention. Guests have especially appreciated the softness and coziness of the beds with some pointing out the comfortable rooms and good-quality pillows. However, there are several consistent mentions of issues with the mattresses and bed sizes. Some guests found the mattresses too soft or in bad condition, while others noted they were hard or springy. Additionally, the double beds were often described as being too small to comfortably accommodate two people with reports of them being smaller than expected or not true to size. Overall, while the bedding tends to meet the comfort expectations for many, the hotel could improve by investing in better-quality, larger mattresses and addressing the wear and tear noted by several guests.
Cleanliness
Hotel Golden Park Sorocaba & Convenções by Nacional Inn has received numerous accolades for its cleanliness, which is frequently highlighted across guest reviews. Many visitors commend the hotel's exceptional room cleaning and the overall immaculate condition of the facilities. Guests often describe the rooms as very clean, comfortable and well organized with the cleanliness extending to the common areas and restrooms.
Frequent phrases such as "very clean," "impeccable cleanliness," and "excellent room cleaning" underscore the heightened attention to hygiene that the hotel maintains. The consistent use of terms like "spotless" and "smelling fresh" reinforces a strong standard of cleanliness. The well-kept and clean nature of individual rooms and the general environment is also commonly praised.
However, some reviews pointed out areas needing improvement, particularly in the pool area and certain common spaces. Instances of insufficient cleanliness around the pool and specific amenities have been noted. Despite these occasional critiques, the majority of feedback aligns with a positive view of the hotel's cleanliness, indicative of diligent housekeeping and maintenance efforts.
Overall, guests staying at Hotel Golden Park Sorocaba & Convenções by Nacional Inn can expect a clean organized and comfortable environment, making it a preferable choice for travelers prioritizing hygiene and tidiness.
Staff
At Hotel Golden Park Sorocaba & Convenções by Nacional Inn, the staff consistently receives high praise from guests for their exceptional service and friendliness. Guests often describe the employees as very attentive, polite and helpful. The reception staff, in particular, stands out for their politeness, efficiency and readiness to assist with any requests. Numerous reviews commend the great customer service, the friendly and professional demeanor of the team and the personalized assistance provided by the staff, including specific mentions of helpful individuals such as Luis at the reception and the recreation staff.
The wait staff in the restaurant also receive accolades for their polite and attentive service, further enhancing the overall guest experience. Guests frequently highlight the thoughtful and caring nature of the staff, noting that they go above and beyond to ensure a comfortable and pleasant stay. The leisure area and the quality of service in the recreation amenities are also well appreciated.
While the majority of reviews highlight the positive aspects of the staff's performance, a few mention occasional issues such as slow service or less enthusiastic night reception staff. Despite these rare critiques, the overwhelming sentiment is that the staff at Hotel Golden Park Sorocaba are dedicated, courteous and committed to providing excellent service, making it a highly recommended choice for travelers seeking a welcoming and accommodating stay.
Wi-Fi
Hotel Golden Park Sorocaba & Convenções by Nacional Inn offers a range of amenities that cater to guests' varied needs. Among these, the Wi-Fi service receives mixed feedback. Many guests have positively highlighted the strong Wi-Fi signal in their rooms and generally good internet service, noting that it meets the minimum requirements for connectivity. In particular, the room Wi-Fi structure has been praised for its reliability.
However, some guests have reported issues with the Wi-Fi, citing weak signals and occasional non-existent service that impedes work tasks. A few reviewers specifically mentioned difficulties with the connection speed and described it as hardly meeting functional standards. While these concerns are not universal, they do suggest that the Wi-Fi quality can vary depending on the location within the hotel.
Overall, while the hotel provides Wi-Fi that generally satisfies basic internet needs, those requiring robust and consistent connectivity for work may encounter occasional challenges.
Gym
At Hotel Golden Park Sorocaba & Convenções by Nacional Inn, the gym facilities have not received favorable reviews from guests. The gym is often described as being in disrepair with most equipment either broken or not maintained. Guests have noted that the available machines are outdated and poorly taken care of with some equipment being rusty or damaged. Additionally, the gym area is said to be uninviting with concerns about cleanliness, such as spiders on the ceiling and a general lack of upkeep.
Some reviews mentioned the gym's limited offerings with only light weights and a few basic machines that do not provide a comprehensive workout experience. The lack of variety and the poor condition of the equipment have left many guests disappointed. There were even mentions that the gym should not be advertised on the hotel’s website due to its current state.
Despite the inclusion of a gym in the hotel’s list of amenities, current and prospective guests should be aware that significant maintenance and investment are needed to bring it up to a satisfactory standard. Overall, it is clear that the gym, along with other recreational areas, could benefit from considerable improvements to meet guests' expectations.
Pool
Hotel Golden Park Sorocaba & Convenções by Nacional Inn features a popular heated pool that has garnered varied feedback from guests. Most reviewers highlight the heated pool as a major attraction, noting its pleasant temperature and suitability for both adults and children. Families especially appreciate the pool area for its inclusion of toys and a playground, making it an engaging spot for children. The pool's warm water is considered perfect for autumn and winter days and additional amenities like a hot tub and sauna enhance the overall leisure experience.
Despite these positives, some guests have mentioned issues with cleanliness, including cloudy water and occasional strong chlorine smells. The pool's maintenance and the condition of the surrounding area also received some criticism with reports of overcrowding, insufficient seating and minor safety concerns like a dangerous railing. Nevertheless, the vibrant atmosphere and the fun provided by the pool and other recreational facilities outweigh the negatives for many visitors. Overall, the heated pool is seen as a standout feature of the hotel, adding significant value to the guest experience.
Parking
Hotel Golden Park Sorocaba & Convenções by Nacional Inn boasts free parking, which guests find quite helpful. Despite this, parking is a significant pain point for many visitors. While some guests appreciate the ample and easy access to the parking facilities, others frequently find the parking lot crowded and chaotic, struggling to find a spot, especially during big events or late arrivals. There are mentions of disorganization and the need for better management or an expansion of the parking area to accommodate all guests comfortably. The parking lot being crowded and full is a recurring theme with guests expressing frustration at the limited number of spaces available. Despite these issues, the availability of parking without extra charges remains a positive note, though improvements in its organization and capacity are clearly needed.
Family
Hotel Golden Park Sorocaba & Convenções by Nacional Inn has received numerous positive accolades for its family-friendly atmosphere and activities designed for children. The reviews highlight that the hotel offers a warm, cozy environment conducive to family enjoyment, making it an ideal spot for spending quality time with loved ones. Guests repeatedly commend the hotel's excellent cost-benefit ratio for families, emphasizing the fun and lively environment tailored to family needs.
The children’s activities and recreation services are particularly lauded with many guests noting the abundance and variety of options available. The dedicated recreational team receives praise for their attentiveness and ability to engage young visitors. The play areas, including the pool toys and playground, are highly appreciated, providing excellent entertainment and joy for children.
Parents and families appreciate the structured environment for kids with many noting the great pool and playground facilities. The hotel is frequently described as perfect for families, especially those with young children, thanks to its thoughtful amenities and children's programs. Specific remarks indicate that younger children, particularly those under 10 years old, find plenty to engage with and enjoy.
Despite minor critiques regarding room size and area noise during dining times, guests frequently recommend Hotel Golden Park Sorocaba for family stays, citing its welcoming nature for both children and pets. The overall sentiment from the reviews underscores the hotel's success in creating a pleasant, family-oriented atmosphere with plenty of recreational activities to keep children entertained and parents relaxed.
3 Star
Hotel Golden Park Sorocaba & Convenções by Nacional Inn offers a reliable experience for its three-star rating. Many guests appreciated the good cost-benefit ratio, noting the fare was appropriate for the quality of services provided. It is a simple hotel that meets basic needs without any modern amenities, making it an ideal choice for budget-conscious travelers. The pricing is fair, aligning well with what one would expect from a typical three-star hotel.
Though the accommodations and facilities reflect the standard three-star model, some guests mentioned that the hotel could improve by offering warmer blankets. Overall, it's a suitable pick for those looking for an economical stay with satisfactory services in the three-star category.
Business
Hotel Golden Park Sorocaba & Convenções by Nacional Inn offers various amenities catering well to business travelers. The hotel features a good selection of conference facilities, including meeting rooms, a conference room and a business center, making it suitable for corporate events and business meetings. The location is convenient for work, especially for those utilizing the nearby highway for travel. The staff service is excellent, contributing positively to a business stay.
However, there are mixed reviews regarding the internet service with some guests noting it could benefit from improvements. The rooms are also a point of contention; some guests found them to be too small and inadequately soundproofed, making them less ideal for work-related activities. Despite these issues, the hotel remains a viable option for quick business trips and corporate events due to its practical amenities and strategic location. The restaurant's capacity can be an issue during peak times, especially when corporate events fill the hotel, potentially affecting the dining experience.
Accessible
Hotel Golden Park Sorocaba & Convenções - by Nacional Inn has received positive feedback from guests regarding its efforts to accommodate individuals with disabilities. Guests appreciated the availability of accessible rooms, which feature accessible bathrooms and entrances. The hotel's structure as a whole supports accessibility with accessible parking, elevators and toilets. The staff has been praised for their kindness and punctuality, particularly in how they treated guests with disabilities.
However, there are areas needing attention. The pool's accessibility has been criticized as terrible and there is no ramp access for the disabled in certain areas. Additionally, while some guests on the ground floor appreciated the access, they noted morning noise as a disturbance. The elevators were considered only average in terms of accessibility and some guests mentioned the need for further improvements in accessible features throughout the hotel's area.
Overall, the hotel demonstrates a commitment to being inclusive and accessible, but there are specific areas, particularly pool access and noise insulation, that would benefit from further enhancements.
Indoor Pool
Visitors to Hotel Golden Park Sorocaba & Convenções by Nacional Inn frequently highlight the hotel's indoor pool as a standout feature. Guests appreciate the pool's warmth, often describing it as very warm and enjoying its heated aspect. The indoor setting and the heated pool both receive praise with some visitors emphasizing these features as significant advantages. While some guests note that the pool can become crowded as it's shared with other hotels, the overall sentiment is that the heated, covered pool is an excellent amenity, contributing to a relaxing experience. Despite its smaller size, the indoor pool's quality consistently receives positive feedback.
Honeymoon
Hotel Golden Park Sorocaba & Convenções by Nacional Inn offers a romantic and relaxing atmosphere, making it an ideal destination for honeymooners and couples celebrating special moments. Guests appreciated the romantic feel of the hotel, describing it as a couple's paradise. The hotel provides a relaxing environment that enhances the experience for those looking to commemorate personal events. Some guests have mentioned receiving thoughtful honeymoon gifts, adding a personalized touch to their stay. Though specific mentions of honeymoon or wedding celebrations are sparse, the overall ambiance and services suggest the hotel is well-suited for such occasions.
Dog Friendly
Hotel Golden Park Sorocaba & Convenções – by Nacional Inn has received numerous reviews highlighting its pet-friendly attributes. Guests who traveled with their dogs praised the hotel for its welcoming atmosphere and accommodations specifically catered to pets. The hotel is notably dog-friendly, allowing pets in general areas which fosters a positive environment for both pets and their owners. Some reviewers appreciated that their dogs could have fun even in less ideal weather, mentioning the convenience of a covered pool.
Many found the freedom to stay with their pets advantageous, feeling genuinely welcomed. Despite the overall positive feedback, the hotel does not have special areas designated for pets, which some guests noted. Instances of dogs barking at inappropriate hours were also mentioned, but these seemed sporadic compared to the broader positive sentiment regarding pet acceptance.
The hotel does implement a pet policy, including a pet stay rate and fee charges, ensuring well-maintained facilities for all. Overall, Hotel Golden Park Sorocaba & Convenções – by Nacional Inn stands out as a favorable option for travelers looking to bring their pets along.
Yes, Hotel Golden Park Sorocaba & Convenções by Nacional Inn has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Pool Water Slide.
No, a spa isn't available at Hotel Golden Park Sorocaba & Convenções by Nacional Inn.
No, Hotel Golden Park Sorocaba & Convenções by Nacional Inn doesn't allow dogs.
Yes, parking facilities are available at Hotel Golden Park Sorocaba & Convenções by Nacional Inn.
Yes, Hotel Golden Park Sorocaba & Convenções by Nacional Inn has a gym.