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Summary of reviewsScandic Sønderborg offers a strategically advantageous location for guests, providing easy access to key attractions such as Dybbøl and Universe Science Park and convenient routes to the main road and highway. This positioning makes it a suitable base for travelers, especially those heading to Fynshav for the ferry or visiting local museums and restaurants. The serene surroundings ensure a peaceful retreat while still remaining accessible and ample free parking with charging stations for electric vehicles is a notable convenience.
The breakfast experience at Scandic Sønderborg is highly praised for its variety and delicious options, accommodating even allergy sufferers. Guests consistently highlight the tasty and extensive breakfast buffet, as well as the friendly service and pleasant atmosphere. However, improvements could be made during peak times to manage overcrowding and enhance certain food items.
Dinner reviews are mixed with some praising the food quality and others pointing out issues regarding menu selection, price-to-quality ratio and the lack of ambiance. Additionally, the restaurant's closure on weekends and the necessity for reservations are noted areas for improvement.
Rooms at Scandic Sønderborg receive commendations for their cleanliness, quietness and comfortable beds, although some guests feel the hotel could benefit from modernization. While the staff receives high praise for their friendliness and attentiveness, occasional cleanliness issues in public areas and maintenance concerns detract from the overall experience.
The hotel excels in providing a family-friendly environment with a range of activities such as a pool, activity room and toys for children. Family rooms are generally well-received, despite mixed reviews on their size and the comfort of fold-out beds. The gym and fitness facilities, including a squash court and a free gym, are appreciated by guests, though some minor enhancements, such as earlier opening hours and pool maintenance, could improve satisfaction.
Overall, Scandic Sønderborg is well-regarded for its strategic location, excellent breakfast, friendly staff and family-friendly amenities with room for improvement in dining options, room updates and cleanliness consistency. Show more
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Family Friendly Hotel
A reliable hotel chain known for family-friendly accommodations. It is conveniently located in Sønderborg, providing easy access to local attractions.
Business Hotel
The hotel provides well-equipped meeting rooms and conference facilities suitable for various business events. It also offers amenities such as free Wi-Fi, on-site dining options, and comfortable accommodations, making it a convenient choice for business travelers.
Hotel with Parking
This hotel offers over 200 free parking spaces located directly in front of the hotel, providing abundant and convenient on-site parking for guests.
EV charging stations
Accessible Hotel
This hotel is wheelchair accessible throughout its grounds and offers facilities for disabled guests. It provides wheelchair-accessible parking on site, including at least one dedicated space. Accessible rooms with wheelchair-accessible bathrooms are available. Common and public areas have wheelchair access, and there is a bathroom emergency pull cord and lift access.
Hotel with Gym
Scandic Sønderborg includes a fitness center and activity room with a pool table, air hockey and table football alongside toys and drawing supplies, providing options for both exercise and recreation. It is also child-friendly.
Hotel with EV Charging Stations
As a well-known hotel chain, Scandic Sønderborg provides reliable EV charging facilities, ensuring guests can conveniently charge their vehicles. The hotel's overall quality and amenities complement the charging service.
3-Star Hotel
Offers recreational opportunities including a 24-hour health club, an indoor pool, and a sauna. Guests can enjoy complimentary wireless internet access and dining options at the hotel's restaurant and bar.
Hotel Taking Steps Towards Sustainability
Room Types
Twin RoomIncludes a flat-screen TV, work desk and a private bathroom with shower.
Family RoomProviding free toiletries, this family room includes a private bathroom with a shower and a hairdryer. The family room provides a wardrobe, an electric kettle, parquet floors, a flat-screen TV, as well as garden views. The unit offers 4 beds.
Standard Twin Room PlusOffering free toiletries, this twin room includes a private bathroom with a shower and a hairdryer. The twin room offers a flat-screen TV, a wardrobe, parquet floors, heating as well as garden views. The unit offers 3 beds.
Standard Queen Room PlusProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The double room provides a wardrobe, parquet floors, heating, a flat-screen TV, as well as garden views. The unit offers 2 beds.
Junior SuiteThe suite features 1 bedroom and 1 bathroom with a shower and free toiletries. This suite has a wardrobe, heating and a flat-screen TV. The unit offers 2 beds.
Guest Reviews
7.4
Good
Location
Scandic Sønderborg boasts a strategically advantageous location, making it an excellent base for visiting attractions such as Dybbøl and Universe Science Park. The hotel's convenient access to the main road and proximity to the highway make it an easily accessible spot for travelers. Though some guests noted that it is a bit far from the city center, others found the distance manageable with a short drive of about 10 minutes.
The quiet and serene surroundings offer a peaceful retreat while still being central enough to meet various needs. The location is highlighted for its convenience, especially for those heading to Fynshav for the ferry or visiting local museums and restaurants. Ample parking adds to the ease of stay, enhancing the venue's appeal. Overall, Scandic Sønderborg's location is well-regarded for its tranquility, accessibility and strategic positioning near key points of interest.
Breakfast
The breakfast at Scandic Sønderborg generally garners positive remarks from guests, who frequently highlight its deliciousness and extensive variety. Many reviews describe the breakfast buffet as very appealing, lavish and offering a wide selection of options, including choices suitable for allergy sufferers. Guests appreciate the friendliness of the staff and the overall pleasant atmosphere of the breakfast setting.
The breakfast's quality, described as tasty, perfectly perfect, super good and fantastic, often meets guests' expectations. There are consistent mentions of the buffet being super delicious and even top-notch with several noting the "super" and "excellent" nature of the spread. Plentiful and varied options especially during weekends contribute to a satisfying breakfast experience.
However, some guests suggest room for improvement. The breakfast experience can be chaotic and overcrowded, which might benefit from time slots or extended hours. Issues such as thin scrambled eggs, dry bread and poorly organized buffet elements are highlighted by a minority of reviewers. Furthermore, some concerns were raised over the breakfast not being very Covid-friendly and not meeting the standards of similar hotels.
In conclusion, while the breakfast at Scandic Sønderborg is highly praised for its variety and taste, certain aspects such as organization during busy times and specific food items could be refined to enhance the overall experience.
Dinner
The dinner experience at Scandic Sønderborg garners mixed reviews from guests. On the positive side, several guests commend the food quality in the restaurant, describing it as good and very good. However, the negative comments suggest that there is room for improvement. Some diners felt that the selection of dinner menus was not appealing and opted to dine elsewhere. Additionally, there were concerns regarding the price-quality ratio with some finding the meals too expensive for what was offered. Specific dishes such as the burger and evening buffet received criticism for being unappetizing. The ambiance of the restaurant was also mentioned with it feeling more like a meeting room and lacking coziness. Furthermore, the necessity of making a reservation for dinner was not clearly communicated to some guests, leading to inconvenience. The restaurant's closure on weekends adds another layer of limitation for potential diners. Overall, while the food quality receives praise from some, others express significant dissatisfaction with the dining experience at Scandic Sønderborg.
Rooms
Scandic Sønderborg offers a range of rooms with many guest reviews highlighting the cleanliness and peace of the accommodations. Guests appreciated the neat and tidy nature of the rooms and some found the rooms to be very clean, quiet and comfortable. The beds received positive mentions for being lovely and rooms were noted to provide adequate power outlets.
However, a number of reviews suggest that the hotel is in need of modernization. Several guests described the rooms as worn and outdated with some specific issues like small family rooms, uncomfortable loft beds for children and minor maintenance concerns. Cleanliness in some areas, particularly the bathrooms and carpets, was occasionally an issue and some rooms were reported to be poorly cleaned.
Despite these drawbacks, the staff, particularly the welcoming lady at check-in, contributed positively to the overall experience. The hotel's location is mentioned as being somewhat distant from the town unless a vehicle is available. While the rooms may benefit from updates and better upkeep, their basic cleanliness and the comfort of the beds remain positive aspects for many guests.
Beds
The bed experience at Scandic Sønderborg has been mixed but leans towards positive praise for those who enjoy softer beds. Many guests appreciated the good and lovely beds provided with some noting that the bed and bedding were comfortable and satisfactory. However, a recurring sentiment is that the beds were very soft with several guests pointing out that they prefer firmer mattresses, suggesting that the softness might not cater to everyone's taste. Bedding cleanliness was mostly acknowledged as good, though there were isolated concerns about dirtiness.
One common critique was about the pillows, which were often described as small and lacking sufficient filling, leading to remarks about the need for better or additional pillows. Additionally, the fold-out children's beds in family rooms were noted as being significantly harder and less comfortable, affecting the sleep quality for kids. While the main beds gained positive remarks, suggestions for improvement focus on the comfort firmness options and pillow variety.
Cleanliness
Scandic Sønderborg has received mixed feedback concerning its cleanliness. Many guests commended the rooms for being clean and neat, mentioning that some areas were very clean, quiet and comfortable. However, several other reviews highlighted significant areas needing improvement. Reports of cobwebs, dust and grime were common with specifics noting issues like dirty carpets, mold in the bathroom and stained bedspreads. The cleaning of public areas, including hallways and public toilets, was also noted as subpar with some describing dirt in corners and unsanitary conditions. Overall, while certain rooms met cleanliness standards, there were consistent complaints about maintenance issues that detracted from the overall experience.
Staff
Scandic Sønderborg receives high praise for its staff, who are frequently described as friendly, sweet and helpful. Guests consistently note the staff's warmth and competence, from the receptionists offering first-class explanations to the attentive service throughout their stays. The staff's accommodating nature and professionalism, even in accepting criticism, contribute to a welcoming atmosphere. Many reviews highlight the memorable service at breakfast, enhancing the overall experience for guests. While a few mention variations in the reception, the overwhelming consensus is that the team at Scandic Sønderborg excels in delivering a friendly and dedicated service.
Gym
Scandic Sønderborg offers a range of activities for children, including a pool and activity room that are well-received by guests. The gym and fitness room are praised for their quality and variety, providing ample opportunities for effective training. Additionally, the gym and swimming pool are available for free use, which adds excellent value to the visitors' stay. The squash court is a standout feature, available without reservation and with free rackets to borrow. However, some guests noted that the gym and swimming areas could benefit from earlier opening hours. Although the pool area is generally appreciated, there are minor drawbacks such as the small size of the pool and its distance from the changing rooms. Some aspects of the wellness facilities did not meet all guests' expectations. Overall, the fitness and activity offerings at Scandic Sønderborg are viewed positively, especially for those looking to stay active during their visit.
Parking
The parking at Scandic Sønderborg receives high praise from guests for its convenience and ample space. Visitors frequently highlight the availability of many parking spaces, including spots equipped with charging stations for electric vehicles. The parking area is described as large, spacious and safe, making it easy for guests to find a suitable spot. The fact that parking is free adds further value and convenience, especially as the hotel is located outside the city center where such facilities might be harder to come by. Overall, the parking at Scandic Sønderborg is consistently noted for its excellent conditions and accessibility.
Family
Scandic Sønderborg offers a range of amenities making it an excellent choice for families. Guests consistently highlight its child-friendly environment, particularly praising the pool designed with children in mind. The hotel's facilities cater to families with an array of activities including a fitness center, an activity room with a pool table, air hockey and table football, alongside toys and drawing supplies for younger guests.
The family rooms at the hotel generally receive positive comments; however, there are mixed reviews about their size and the comfort of fold-out beds for children. Despite this, the atmosphere is described as warm and cozy, contributing to a pleasant stay for families.
The hotel staff are often noted for their warm and friendly welcomes, enhancing the overall experience. While some guests mentioned the absence of a promised welcome gift for children, the overall sentiment indicates that Scandic Sønderborg is a great place for families, especially those needing a convenient stop during their travels.
No, Scandic Sønderborg doesn't have any pool.
No, a spa isn't available at Scandic Sønderborg.
No, Scandic Sønderborg doesn't allow dogs.
Yes, parking facilities are available at Scandic Sønderborg.