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Summary of reviewsHotel Sønderborg Kaserne generally garners positive reviews across various categories, making it an appealing choice for visitors to Sønderborg. The hotel’s prime location stands out as a key advantage, positioning guests near the city center and harbor while offering stunning views and convenient access to local attractions. The serene and beautiful surroundings make it a perfect retreat close to city life.
The breakfast experience is well-regarded, notably for the variety and quality of offerings including fresh bread, fruit, pastries and even sparkling wine. The historic and spacious breakfast area enhances the dining atmosphere. Despite some issues like the breakfast being served in a separate building, the overall reception of the morning meals remains positive.
The guestrooms are frequently praised for their spaciousness, cleanliness and modern Scandinavian décor. Guests appreciate the well-thought-out amenities such as comfortable beds, modern bathrooms and effective digital conveniences. The inclusion of balconies with scenic views and thoughtful room designs contribute to a pleasant stay. Minor drawbacks include the occasional absence of some amenities like safes and refrigerators, as well as sporadic noise from nearby construction.
Cleanliness throughout the hotel is consistently applauded with both rooms and common areas maintained to high standards. Guests feel comfortable and find the environment pristine and modern.
The staff at Hotel Sønderborg Kaserne earn commendable feedback for their friendliness, helpfulness and accommodating attitude, even though some reviews mention challenges with staff availability and communication. The primary impression, however, remains favorable.
Wi-Fi service is strong and reliable in most parts of the hotel, supporting both general browsing and modern digital conveniences like keyless entry and self-service check-in. While some guests mentioned occasional connectivity issues, the overall experience with the Wi-Fi is positive.
Parking facilities are another highlight with guests appreciating the ample, free and secure options. The ability to reserve parking ahead of time adds to the convenience, making it accessible and worry-free for travelers.
Family travelers find the hotel accommodating with spacious rooms and communal areas, as well as a favorable location near family-friendly activities. Despite minor issues with room arrangements and noise disturbances, the hotel manages to provide a satisfying family stay.
Golf enthusiasts will find the hotel’s golf facilities a nice addition, offering ample space for leisure.
The beds are widely appreciated for their comfort, although auxiliary sleeping arrangements like sofa beds received mixed reviews. The quality of the main beds, however, contributes positively to the overall experience.
In conclusion, Hotel Sønderborg Kaserne stands out as a commendable three-star establishment, offering clean, comfortable and aesthetically pleasing accommodations, an enjoyable breakfast experience and excellent staff service in a prime location. While there are areas for improvement, the overall guest sentiment is highly positive, making it a solid choice for travelers to Sønderborg. Show more
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Hotel near Golf Courses
Hotel Sønderborg Kaserne is described as an ideal stay for golf enthusiasts, offering good golf facilities. It is also listed as a hotel near Sønderborg Golfklub.
Accessible Hotel
This hotel fully accommodates disabled guests with wheelchair accessibility and several universal rooms. Specific features include a lower bathroom sink, higher level toilet, toilet with grab rails, and accessible parking. Upper floors are accessible by elevator. A lift is available.
Hotel with EV Charging Stations
Hotel Sønderborg Kaserne offers EV charging for guests. It is a modern hotel with charging facilities, making it a practical choice for electric vehicle owners.
3-Star Hotel
This hotel is well-regarded for its excellent service and convenient amenities. It offers a comfortable stay with easy access to nearby attractions.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Room Types
Deluxe Double Room with BalconyThe spacious double room provides a private entrance, a seating area, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 2 beds.
Deluxe Double RoomFeaturing free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room features a private entrance, a tea and coffee maker, a seating area, a flat-screen TV with streaming services, as well as garden views. The unit has 2 beds.
Double or Twin Room - Disability AccessFeaturing free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The spacious twin/double room features a flat-screen TV with streaming services, a private entrance, a tea and coffee maker, a seating area as well as garden views. The unit has 3 beds.
Deluxe Single RoomThis single room is comprised of a flat-screen TV with streaming services, a private bathroom as well as a balcony with garden views. The unit has 1 bed.
Twin Room with BalconyThe spacious twin room provides a private entrance, a seating area, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 3 beds.
Guest Reviews
8.1
Very Good
Location
Hotel Sønderborg Kaserne is brilliantly positioned, offering an ideal base for both relaxation and exploration in Sønderborg. With its proximity to the city center and harbor, guests appreciate the convenience of short walks to main attractions, restaurants and shopping areas. Many reviews highlight the stunning views of the water, especially from the balconies, contributing to an overall pleasant and serene atmosphere. Despite occasional mentions that its entrance can be a bit tricky to find from the bus station, the majority of the feedback underscores its central yet peaceful location. Guests frequently note the beautiful surroundings, making it perfect for a peaceful retreat while staying close to city life. The hotel's location next to the harbor offers scenic walks and easy access to local sites, cementing its reputation as a superb choice for visitors to Sønderborg.
Breakfast
The breakfast experience at Hotel Sønderborg Kaserne receives a mixed yet predominantly positive reception from guests. Highlighted by many, the breakfast buffet is often described as good, great or even excellent, boasting a wide selection of delicious and well-prepared items. Guests appreciated the good quality and variety of the offerings, including fresh bread, fresh fruit, pastries and even sparkling wine. The spacious and beautifully decorated breakfast area, often located in a large and historic hall, adds to the pleasant atmosphere and overall dining experience.
However, some guests noted several drawbacks. The breakfast is served in an annex building, which can be inconvenient, especially in bad weather. A few reviews pointed out occasional issues with the quality and variety, such as the lack of fresh rye bread, limited vegetarian options and sometimes bland or mass-produced items like scrambled eggs. Additionally, the need for more pastries and cakes was mentioned by several guests.
Despite these occasional criticisms, the friendly and accommodating breakfast staff, along with the overall positive and rich breakfast experience, makes Hotel Sønderborg Kaserne’s morning offerings generally well-regarded among its patrons.
Dinner
Hotel Sønderborg Kaserne offers unique dining experiences, though the setup could benefit from clearer information and improved amenities. Guests can enjoy the convenience of an online food service and champagne for breakfast, adding a special touch to their stay. However, the breakfast buffet, located in a separate building, has a limited selection and there was missing champagne on the first morning for some guests.
For lunch, the offerings, such as sandwiches and juice, were found to be on the pricier side given their simplicity. Notably, there is no dedicated hotel restaurant, leading guests to utilize the cafeteria space where they can consume meals brought from outside. Additionally, the hotel provides tables and chairs for those who opt to order food from nearby town establishments.
A few logistical improvements, such as better signage to guide guests to dining areas and ensuring consistent plumbing functionality, could enhance the overall dining experience at the hotel. Despite these minor inconveniences, the unique touches like champagne for breakfast and the online ordering system are appreciated by guests.
Rooms
At Hotel Sønderborg Kaserne, guests often highlight the spaciousness and cleanliness of the rooms, consistently describing them as large, bright and modern. The Scandinavian-inspired décor contributes to an aesthetic that is both simple and pleasing with many rooms featuring minimalist yet functional furnishings. Beautiful large rooms often come equipped with modern amenities, such as big flat-screen TVs, comfortable beds and well-designed bathrooms with luxurious touches like rain shower heads. The conversion of the former barracks into a hotel is a point of interest with rooms retaining a unique character yet meeting modern standards of comfort and design.
Guests appreciate the practicality and convenience of the room arrangements with some rooms offering separate living areas or balconies with stunning views of the surrounding area, including lakes and the water. The inclusion of well-thought-out facilities like extra closet space, sofa beds and in-room coffee and tea facilities often earns praise. The rooms are also noted for their quietness and good ventilation, making for a restful stay.
The hotel’s cleanliness receives constant commendation with rooms being described as exceptionally clean and well-maintained. The hotel's digital check-in and smart locking systems enhance the convenience of the stay, reflecting the modern approach to hospitality that the establishment embodies. However, minor issues like the absence of safes, cupboards and refrigerators in some rooms are mentioned, along with occasional noise from neighboring construction.
Overall, the spacious, clean and comfortably furnished rooms at Hotel Sønderborg Kaserne provide a satisfactory and pleasant accommodation experience, complementing the hotel's convenient location and beautiful, serene environment.
Beds
Guests have generally appreciated the beds at Hotel Sønderborg Kaserne, consistently describing them as comfortable and good to sleep on. Many found the bedding, including duvets and pillows, to be cozy and of excellent quality. The majority of reviews highlight the beds as being either very comfortable or exceptionally good with a few referring to them as superb. Praise extends to the firmness of the regular beds, which struck a balance for most guests.
However, there are mixed opinions on bed firmness with some finding the mattresses a bit too hard or too soft. While the main beds received positive feedback, sofa beds were often criticized for their discomfort, described as hard and unsuitable for children. Some other isolated concerns include beds being too small or not well-suited for a larger number of people.
Overall, the hotel's beds receive high marks for comfort and quality, appealing to most guests, though improvements could be made for the auxiliary sleeping arrangements to enhance the overall experience.
Cleanliness
Hotel Sønderborg Kaserne consistently impresses guests with its remarkable level of cleanliness. The rooms are frequently described as very clean, tidy and comfortable with many visitors emphasizing the modern and minimalist Scandinavian decor. Guests appreciate that everything, from the rooms to the bathrooms, is maintained to a high standard.
The newly renovated interiors add a modern touch and the hotel as a whole is well-maintained, which further enhances the sense of cleanliness and order. The hallways, while occasionally noted as needing more attention, are generally kept clean and tidy.
In addition to clean rooms, guests also enjoyed the clean and well-furnished common areas. Despite a few remarks regarding minor cleaning issues, the overall experience is overwhelmingly positive with numerous guests expressing satisfaction with the hotel's upkeep and standards.
The accommodations are consistently described as spacious and modern, offering a comfortable and pristine environment for travelers. The high standard of cleanliness, combined with an efficient check-in and check-out process and pleasant room aesthetics, contributes to a highly satisfactory stay.
Staff
Hotel Sønderborg Kaserne receives consistently positive feedback regarding its staff, despite occasional complaints about availability and communication. Guests frequently describe the staff as friendly, helpful and accommodating, particularly highlighting the warm and supportive service at breakfast. The personnel are noted for their politeness and professionalism, creating a welcoming atmosphere for guests.
However, some reviews mention the lack of on-site staff, difficulty in contacting staff and instances where promises were not kept. Not all staff members are fluent in Danish, which has caused some communication issues. Despite these occasional shortcomings, the overall impression of the staff is quite favorable with many guests appreciating their friendly demeanor and willingness to assist, ensuring a pleasant stay.
Wi-Fi
Hotel Sønderborg Kaserne's Wi-Fi service has garnered mixed yet predominantly positive feedback from guests. Many have praised the Wi-Fi for its functionality and performance, noting it as good, fast and even optimal for their needs. It is available for free throughout the hotel and generally, guests could connect without any major issues.
The signal strength is particularly highlighted as strong, ensuring a reliable connection in various parts of the hotel. Furthermore, the availability of internet in every room adds to the convenience, supporting both general browsing and mobile use.
On the digital front, the hotel provides a modern experience with keyless room entry and self-service check-in via a dedicated app, complemented by efficient Wi-Fi. Guests receive necessary information through emails and SMS, enhancing their stay.
However, some guests encountered difficulties with the Wi-Fi setup, noting the process to access it as somewhat complicated and occasionally inconsistent. A few reviews mentioned the Wi-Fi signal fluctuating and a lack of clear information about accessing the service.
In summary, while the Wi-Fi at Hotel Sønderborg Kaserne is generally robust and satisfactory for most users, there are occasional hiccups in connectivity and access that the hotel might consider addressing for an even smoother guest experience.
Parking
Hotel Sønderborg Kaserne offers ample and convenient parking options that generally receive positive feedback from guests. The parking facilities are large, free of charge and guests appreciate the ability to park close to the hotel and their rooms. Many reviews highlight that parking is easy to find and use with sufficient spaces available right by the hotel.
Guests also value the flexibility of possibly reserving a parking space ahead of time, either in advance or on-site using a QR code. The parking system is described as efficient with the added advantage of being monitored by cameras for extra security. Some mention the need to register their car as guests, ensuring a hassle-free parking experience.
Accessibility for individuals with mobility issues is noted to be generally satisfactory with special parking spaces and ease of access for wheelchair users. Overall, the parking at Hotel Sønderborg Kaserne is found to be convenient, safe and user-friendly, adding to the overall positive experience of staying at the hotel.
EV charging stations
Hotel Sønderborg Kaserne offers EV charging facilities that guests have found very helpful, particularly for charging bike batteries. Guests appreciate the 24/7 availability of the charging stations throughout the hotel and the fact that there is no cost for charging. However, some reviewers noted that the charging facilities are not properly advertised and, in certain instances, were unavailable or disconnected. There is a recognized need for consistent and reliable EV charging stations at the hotel, as the current situation does not always align with the hotel's descriptions.
Family
Hotel Sønderborg Kaserne offers a range of conveniences aimed at making family stays comfortable and enjoyable. The hotel provides spacious rooms suitable for families, including good-sized family rooms and large rooms with beautiful views. The communal areas on each floor are particularly praised for being ideal for families traveling together, creating a cozy family area for relaxation. Breakfast is noted to be child-friendly, although some guests mentioned it could be more varied.
The hotel's location is an added benefit, situated in a quiet neighborhood close to the beach, making it perfect for family activities nearby. Parking options are also convenient, easing the hassle for traveling families. Despite some noise from neighboring buildings and occasional issues with room size and bed arrangements, the overall sentiment is that the hotel is indeed family-friendly with good amenities for accommodating small families and providing a pleasant stay.
Golf
Hotel Sønderborg Kaserne is an ideal stay for golf enthusiasts seeking a pleasant break. The hotel offers good golf facilities, providing ample space for those who enjoy the sport. While it may not cater perfectly to less experienced golfers, it remains a nice addition for those looking to relax and play. For those aiming to balance leisure with a bit of sport, this hotel serves as a good place to unwind and indulge in golf activities.
3 Star
Hotel Sønderborg Kaserne is a decent choice for a three-star accommodation, though opinions on the overall experience vary widely. The cleanliness of the rooms receives positive mentions, but there are mixed feelings about other aspects. The breakfast and staff were commended, but the paid parking and partially functioning Wi-Fi were less appreciated. A recurring theme is that the value and price alignment are satisfactory for a three-star property, although some guests felt the high cost did not match the services provided.
Despite the clearly defined three-star classification, some guests expressed disappointment with the level of comfort and quality of the furnishings, comparing their stay more to that of a hostel than a hotel. The sparse interior and limited provisions such as few power outlets further fueled this sentiment. Additionally, the absence of staff at all times and insufficient information added to the frustration for some visitors, who felt that the general setting did not meet their expectations of a three-star hotel.
While one-night stays and economic collaborations with local eateries like Café Torvehallen were noted positively, criticisms about Spartan interiors, poor hygiene and overall high costs for the standard provided suggest that this hotel might not be ideal for extended family stays. For single-night stopovers or guests seeking basic accommodation, it might suffice, but should be approached with managed expectations.
Business
Hotel Sønderborg Kaserne seems to have carved a niche for business travelers, providing a conducive working environment that includes great business suites equipped with dependable internet access. The fast WiFi and good working desks ensure productivity is not hampered. Guests appreciate the hotel's adherence to Covid-19 guidelines, contributing to a sense of safety and compliance during their stay.
The checkout process is expedited, saving valuable time for business travelers. A digital-first approach, including automated processes and code access to rooms, further enhances the convenience, eliminating the need for traditional reception check-ins.
The hotel offers a centrally located establishment, which is beneficial for those needing to be in or around the city center for business. Breakfast options are commendable, featuring high-quality products such as cheese, sausage and vegetables. However, the hotel does come with a higher price tag, which some may find a bit steep for business trips. While there are no extra luxury facilities, the essential needs for a business stay are well met.
Accessible
Hotel Sønderborg Kaserne offers a mix of accessibility features for guests with disabilities, but there are several notable areas for improvement. The hotel has handicap-friendly rooms and handicapped accessible toilets, which may include raised toilet seats suited for disabled guests. Moreover, the elevator is seen as perfect for individuals with limited mobility, facilitating easier movement within the hotel. A hassle-free digital check-in process also favors guests who require minimal physical interaction during their stay.
However, not all experiences were positive. Guests noted that the hotel was not wheelchair accessible as advertised and pointed out difficult access conditions, including steep steps outside room doors and stairs leading to the parking lot, making it less accessible for those with mobility issues or elderly guests. Additionally, the wheelchair options provided were not sufficient and various areas within the hotel failed to meet the requisite standards for disabled facilities. An incident with a broken elevator further compounded access issues. Overall, while there are commendable aspects regarding accessibility, significant improvements are necessary to ensure a more inclusive experience for all guests.
No, Hotel Sønderborg Kaserne doesn't have any pool.
No, a spa isn't available at Hotel Sønderborg Kaserne.
No, Hotel Sønderborg Kaserne doesn't allow dogs.
No, parking facilities aren't available at Hotel Sønderborg Kaserne.