Accessible HotelThis hotel provides an elevator and is wheelchair accessible, with handicap custom rooms available. It also offers wheelchair-accessible parking, a registration desk, a business center, and a lounge.
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Summary of reviews related to the 'Accessible' categoryThe 'Best Western Hotel City Gavle' is praised for its convenient location, situated close to the city center and offering good access to local eateries and attractions. Guests appreciated the good facilities, including key card entry and the availability of room service and breakfast in the room.
However, there are notable challenges for guests with disabilities. The hotel lacks automatic doors at the entrance and to the elevator and the heavy doors can be difficult for those with mobility impairments. The facility pictures, such as those of the sauna, are not accessible to all guests, which can be misleading.
While the hotel offers accommodating service and features an elevator, the conditions for accessible entrance can be tough. For guests using walkers, the environment was found to be somewhat crowded, making navigation difficult. Despite these accessibility issues, the family rooms are large and the overall location of the hotel remains a significant positive aspect for most guests.
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