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1 room2 guests1 room, 2 guests
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Summary of reviewsHotel De Spiegel is celebrated for its exceptional location at the heart of the city. Guests benefit from its proximity to cultural spots like the concert hall and a bustling market, as well as the convenience of nearby public transport. The vibrant surroundings, featuring numerous cafés, bars, and restaurants, further enhance its attractiveness as a prime tourist base. The staff at Hotel De Spiegel are often praised for their friendliness and supportive nature, contributing positively to the overall guest experience.
While the hotel’s central position and welcoming personnel draw favor, the accommodations themselves have room for improvement. Guests enjoy the spacious rooms, which are particularly advantageous for families needing extra space, but they often describe the decor and amenities as outdated. Cleanliness is a notable concern, with reports of inadequate room upkeep, lingering odors, and maintenance issues. The cleanliness and overall maintenance of rooms are areas that require immediate attention.
The comfort of the beds also draws mixed responses; while some guests find them satisfactory, others highlight issues with hard mattresses, impacting sleep quality. Despite these drawbacks, the size of the rooms remains a redeeming factor for those who prioritize space over room aesthetics.
In summary, Hotel De Spiegel shines with its unbeatable location and commendable staff hospitality. However, improvements in room hygiene and modernization would significantly enhance the guest experience. Show more
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Categories
Family Friendly Hotel
Business Hotel
Cheap Hotel
Room Types
Standard Twin RoomThe twin room features soundproof walls, a seating area, as well as a private bathroom boasting a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 2 beds.
Standard Double RoomThe double room features soundproof walls, a seating area, as well as a private bathroom boasting a shower and a hairdryer. Rooms on the upper floors are reachable by lift. The unit has 1 bed.
Triple RoomThe triple room features soundproof walls, a seating area, as well as a private bathroom boasting a shower and a hairdryer. The unit has 1 bed.
ApartmentThis apartment consists of a kitchen, a seating area, 1 separate bedroom and 1 bathroom with a shower and a hairdryer. The apartment's kitchen is available for cooking and storing food. The apartment provides a TV, soundproof walls, a carpeted floor and heating. The unit offers 1 bed.
Standard Family RoomThe family room features carpeted floors, a seating area, soundproof walls and heating. The unit offers 2 beds.
Guest Reviews
4.5
Rated
Location
Nestled in the heart of the city, Hotel De Spiegel boasts a prime location that consistently impresses its guests. Conveniently situated, it's just a short walk from the bustling city center, making it an ideal base for exploring local attractions. With a vibrant selection of cafés, restaurants, and bakeries just across the street, visitors have numerous options for dining and leisure. The hotel is approximately a three-minute walk from the concert hall and very close to a bustling market, providing easy access to cultural and shopping experiences. Public transport is also within easy reach, with buses readily available and the station just five minutes away, facilitating effortless exploration of the city and beyond. The location is complemented by supportive and welcoming staff, adding to the overall appeal of staying at this centrally situated hotel.
Rooms
Hotel De Spiegel offers rooms that guests describe as spacious and nicely sized, perfect for those who value extra space during their stay. Some family rooms provide the convenience of separate areas connected by a shared hallway, ideal for families or groups seeking a bit of privacy within the same accommodation. However, many visitors note that the rooms, while large, are incredibly dated and could benefit from significant upgrades to align with modern standards. Guests have remarked on a pervasive strange smell throughout the hotel, and cleanliness is a recurring concern. Maintenance issues are apparent, with several reports of malfunctioning bathroom fixtures and windows. The overall impression is that the rooms do not match the online photos, highlighting areas of needed improvement. Visitors seeking comfort might find the hard mattresses and minimalistic decor lacking, but the spaciousness remains a redeeming feature for those prioritizing room size over amenities.
Beds
Hotel De Spiegel's beds have been a topic of mixed reviews among guests. Some have found the beds to be comfortable, while others have expressed dissatisfaction, noting that the mattresses were quite hard and uncomfortable. A few guests mentioned the lack of a mattress topper, which contributed to an overall disappointing experience with the beds, affecting their sleep quality. However, the varied opinions highlight a potential inconsistency in bed comfort, making it an aspect to consider when planning a longer stay.
Cleanliness
Hotel De Spiegel struggles with cleanliness, as evidenced by guest reviews highlighting a range of issues. Guests report a consistent lack of thorough cleaning, with experiences of dirty rooms, lingering unpleasant odors, and a presence of ants and even bedbugs. The standard of room upkeep appears to be lacking, with accounts of mold in the shower cabins and bathrooms that leave much to be desired in terms of hygiene. Carpets and furniture show signs of neglect with filth and damage, and personal items from previous guests have been found in the rooms, suggesting an oversight in cleaning protocols. Additionally, interactions with the cleaning crew have been less than positive, with reports of grumpiness. Overall, the reviews suggest that maintaining a clean and welcoming environment is an area that Hotel De Spiegel needs to address urgently.
Staff
Hotel De Spiegel garners positive remarks for its staff, who are frequently described as friendly and welcoming. Guests appreciated the kindness and calmness exhibited by the team, especially the owners, who are noted for being both friendly and helpful. The reception area staff is highlighted for their supportive nature, contributing to a generally pleasant atmosphere. However, it's worth noting that some reviews pointed out language barriers, with staff at the reception and the manager having limited proficiency in Flemish and Dutch. Nonetheless, the overall tone suggests a service-oriented team committed to ensuring a satisfactory guest experience.
No, Hotel De Spiegel doesn't have any pool.
No, a spa isn't available at Hotel De Spiegel.
No, Hotel De Spiegel doesn't allow dogs.
No, parking facilities aren't available at Hotel De Spiegel.