Furama RiverFront
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Summary of reviewsFurama RiverFront in Singapore garners largely positive reviews across various categories, making it a favorable choice for many travelers. The hotel's location is one of its strongest points, praised for its proximity to MRT Havelock station, bus stops and Riverside hubs like Robertson Quay and Clarke Quay. This central placement ensures easy access to Chinatown, Marina Bay and various dining and entertainment options, making it particularly convenient for tourists and business travelers alike.
The breakfast service at Furama RiverFront receives mixed feedback. While the extensive and varied buffet, inclusive of both Asian and Western dishes, is appreciated, overcrowding and the quality of food are highlighted as areas needing improvement. Dinner experiences are generally better, especially the praised Indonesian restaurant and the Halal buffet. The lounge also makes for a delightful dinner spot. Room service, however, has been criticized for inconsistent quality and slow delivery.
The accommodation at Furama RiverFront is described with mixed sentiments. Guests appreciate the spaciousness, cleanliness (where it is consistent) and city views from higher floors. However, there are recurring issues with outdated decor, inconsistent housekeeping services and the need for room refurbishments. Cleanliness reviews reveal a split opinion with some guests commending spotless rooms and others noting issues like mold and dusty areas due to infrequent housekeeping.
Staff interactions generally contribute positively to guests' experiences. The staff are often praised for their friendliness and helpfulness, particularly at reception and concierge services. While occasional reviews mention lapses in professionalism and slow service, the overall sentiment remains favorable. The complimentary WiFi service at the hotel, though provided free of charge, appears to be inconsistent with some guests experiencing strong, reliable connectivity and others encountering significant issues.
On the amenities front, the gym is acknowledged as convenient though slightly dated and the swimming pool receives high marks for its cleanliness and family-friendly appeal. Guests find the pool area spacious and well-maintained with additional features like floats and a children's play area enhancing its attractiveness. Free parking and easy taxi access are also notable conveniences offered by the hotel.
Families are particularly well-catered to at Furama RiverFront with spacious family suites, a dedicated kids' play area and child-friendly amenities. The Waka Waka indoor playground and the swimming pool are frequently highlighted as enjoyable for children. The strategic location further supports family activities, offering various entertainment options nearby. While the cost might be higher for families, the amenities and atmosphere are generally seen as well worth the price.
In terms of nightlife, the hotel's strategic location near vibrant hubs ensures that guests can easily explore Singapore's dining and entertainment scenes. With many bars and restaurants in close proximity, guests are well-positioned to enjoy the city's hospitality and culinary offerings.
Overall, Furama RiverFront offers a pleasant stay with an advantageous location, helpful staff and family-friendly facilities, although some areas like breakfast quality, room refurbishment and consistent housekeeping require attention to enhance guests' experiences further.
Categories
The breakfast service at Furama RiverFront receives mixed feedback. While the extensive and varied buffet, inclusive of both Asian and Western dishes, is appreciated, overcrowding and the quality of food are highlighted as areas needing improvement. Dinner experiences are generally better, especially the praised Indonesian restaurant and the Halal buffet. The lounge also makes for a delightful dinner spot. Room service, however, has been criticized for inconsistent quality and slow delivery.
The accommodation at Furama RiverFront is described with mixed sentiments. Guests appreciate the spaciousness, cleanliness (where it is consistent) and city views from higher floors. However, there are recurring issues with outdated decor, inconsistent housekeeping services and the need for room refurbishments. Cleanliness reviews reveal a split opinion with some guests commending spotless rooms and others noting issues like mold and dusty areas due to infrequent housekeeping.
Staff interactions generally contribute positively to guests' experiences. The staff are often praised for their friendliness and helpfulness, particularly at reception and concierge services. While occasional reviews mention lapses in professionalism and slow service, the overall sentiment remains favorable. The complimentary WiFi service at the hotel, though provided free of charge, appears to be inconsistent with some guests experiencing strong, reliable connectivity and others encountering significant issues.
On the amenities front, the gym is acknowledged as convenient though slightly dated and the swimming pool receives high marks for its cleanliness and family-friendly appeal. Guests find the pool area spacious and well-maintained with additional features like floats and a children's play area enhancing its attractiveness. Free parking and easy taxi access are also notable conveniences offered by the hotel.
Families are particularly well-catered to at Furama RiverFront with spacious family suites, a dedicated kids' play area and child-friendly amenities. The Waka Waka indoor playground and the swimming pool are frequently highlighted as enjoyable for children. The strategic location further supports family activities, offering various entertainment options nearby. While the cost might be higher for families, the amenities and atmosphere are generally seen as well worth the price.
In terms of nightlife, the hotel's strategic location near vibrant hubs ensures that guests can easily explore Singapore's dining and entertainment scenes. With many bars and restaurants in close proximity, guests are well-positioned to enjoy the city's hospitality and culinary offerings.
Overall, Furama RiverFront offers a pleasant stay with an advantageous location, helpful staff and family-friendly facilities, although some areas like breakfast quality, room refurbishment and consistent housekeeping require attention to enhance guests' experiences further.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Hotel with Free Wi-Fi
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Furama RiverFront is frequently lauded for its outstanding location, which offers excellent accessibility and convenience for its guests. Situated within a short walk from the MRT Havelock station, bus stops and various dining and entertainment options, the hotel stands out for its strategic placement. Guests appreciate the proximity to Robertson Quay and Clarke Quay, making it ideal for those looking to enjoy riverside restaurants and bars. Additionally, the hotel is centrally located, providing easy access to Chinatown and Marina Bay.
Visitors attending conferences also find the location extremely convenient with many venues nearby. The hotel is praised for being "close to city center" and allowing easy travel to various tourist attractions throughout Singapore. Despite some mentions of nearby construction and the hotel being somewhat removed from the main areas, the overall sentiment highlights the advantage of being near key transport links and amenities.
The surrounding area is enriched with practical facilities like a 7-Eleven and diverse eateries. The positive aspects of the location heavily outweigh the negatives, making Furama RiverFront a compelling choice for travelers looking to explore Singapore efficiently.
At Furama RiverFront, breakfast receives mixed reviews from guests. Many appreciate the inclusion of breakfast with their stay and note a large buffet setup offering a wide variety of selections with some praising the combination of Asian and Western dishes. The presence of a good restaurant on the premises and a generous buffet available in the evening add to the dining experience.
However, numerous reviews highlight significant drawbacks. The breakfast area is often described as overcrowded and noisy with limited space to accommodate all guests comfortably. The quality and taste of the food receive criticism with some guests finding it bland, basic or repetitive. Issues such as the lack of dairy products, vegetarian options and poor organization also detract from the experience. Pricing is another point of contention with several guests feeling that the breakfast does not offer good value for money.
In summary, while the breakfast selection at Furama RiverFront is extensive and varied, improvements in quality organization and overall dining environment would enhance the experience for many guests.
Furama RiverFront offers a mixed dining experience according to guest reviews. The hotel's Indonesian restaurant is frequently praised for its buffet, which guests find delicious and varied. The Halal restaurant buffet has also received positive feedback with one guest specifically mentioning the excellent service provided by Ms. Maggie and the staff. The lounge is another highlight, noted as a perfect spot for dinner with great food and drinks.
However, the room service leaves much to be desired. While the ordering process via QR barcode is easy to use, the food quality is generally not well-received and delivery times can be lengthy. Vegetarian options seem inadequate and some guests felt the overall dining variety, especially for dinner, could be improved.
Despite these criticisms, the ambiance and views from the hotel's dining areas contribute to a generally pleasant experience. For those looking for alternative dining spots, the nearby options may not be very appealing.
The guest reviews of the rooms at Furama RiverFront paint a rather mixed picture. On the positive side, many guests appreciated the spaciousness of the rooms with several mentioning that the rooms were large enough to accommodate families comfortably. The cleanliness of the rooms was frequently noted, though it wasn’t consistent across all reviews. Facilities such as the shower were praised and the rooms on higher floors offered excellent views of the city and green spaces.
However, there were recurring issues that detracted from the experience. A significant number of guests found their rooms to be outdated and in need of refurbishment with some reviewing that the rooms were significantly worn out. The size of the rooms was a point of contention, especially for the higher floors, which were described as particularly small and cramped, sometimes feeling claustrophobic.
Cleanliness was another crucial issue. Several reviews highlighted that rooms were not cleaned daily and sometimes only serviced every three days. Mold, damp smells and dirty bathrooms were mentioned, negatively impacting the overall experience. Guests also noted problems such as malfunctioning TVs and hair dryers, poor water pressure in showers and outdated room aesthetics.
In summary, while the Furama RiverFront offers spacious rooms and good views, the inconsistency in cleanliness, outdated decor and small room sizes on certain floors are areas needing attention.
At Furama RiverFront, guests have had varied experiences with the beds. On the positive side, many mentioned that the beds were comfy, big and clean with a significant number praising the comfortable and sturdy nature of the bedding. The king-sized beds and quality pillows also received favorable mentions. Some guests appreciated the size and firmness of the beds, highlighting the spaciousness and comfort they offered. Another common thread among positive reviews was the value for money considering the quality of the bedding provided.
However, not all feedback was glowing. Some guests found the beds to be too firm or extremely hard, impacting their comfort levels. A few reviews noted issues with the springs coming through the mattresses and occasional complaints about squeaky beds and outdated designs were also present. Pillows received mixed reactions with some describing them as nice, while others found them very bad. In a couple of instances, there were remarks about the bed being uncomfortable or the access to the bed being inconvenient.
While opinions varied, many guests found the beds comfortable and appreciated the large size and quality bedding, though it is clear that bed firmness is a matter of personal preference that could affect the overall experience at the hotel.
At Furama RiverFront, guest opinions on cleanliness present a mixed picture. Many guests appreciated the spacious, clean and comfortable rooms, describing them as cozy, modern and even spotlessly clean in some instances. The lobby also received high marks for cleanliness, adding to the first impression of a clean property overall. The pool area was consistently praised for its cleanliness, making it a pleasant spot for relaxation.
However, numerous reviews pointed out inconsistencies in the hotel's cleaning routine. Housekeeping services are only provided every three days, which left some guests dissatisfied, especially those who noticed dusty, dirty or moldy areas in their rooms and bathrooms. Several rooms seemed to have issues with mold, particularly in the bathrooms and carpets and others noted dated and poorly maintained facilities. Windows appeared not to be cleaned regularly from the exterior, impacting the view from the rooms.
Despite some guests experiencing run-down rooms with old furnishings and carpets, others found their rooms to be refurbished and well-kept. Issues like dirty chairs, stained floors and overall room cleanliness varied greatly among guests. Room service responsiveness also fluctuated with some guests having to request clean towels or a room cleaning during their stay.
In summary, while Furama RiverFront has many qualities that guests appreciate, improvement in maintaining consistent cleanliness and more frequent housekeeping services could enhance the overall guest experience.
Guests frequently praised the staff at Furama RiverFront for being friendly, helpful and accommodating. The reception and concierge teams were often highlighted for their professionalism and willingness to assist. Many reviewers emphasized the warm and approachable nature of the staff, noting that they were always ready to help and did their best to ensure a pleasant stay. Specific mentions included a fast check-in process and the commendable assistance provided by front office staff, baggage handlers and personnel at the tourist desk.
However, feedback wasn't universally positive. Some guests encountered instances of slow service, unprofessional behavior and staff appearing overworked or overwhelmed with tasks. There were mentions of rude or unhelpful interactions, particularly at the reception desk. Concerns were also raised about the housekeeping service and some staff members' appearance and punctuality.
Despite these occasional drawbacks, the general consensus reflected a commendable effort by the staff to provide a friendly and helpful environment, making numerous guests' stays enjoyable and comfortable.
Furama RiverFront offers a mixed experience when it comes to WiFi service. Some guests have found the WiFi signal to be strong and without issues, making internet access easy and reliable during their stay. Phrases like "WiFi was not a problem" and "Wi-Fi works perfectly" suggest that, for some, the connectivity was satisfactory. However, other guests reported significant limitations with comments about the WiFi being slow, intermittently disconnecting and at times, becoming almost unusable. Additionally, there are mentions of WiFi not working at all in some instances, which caused frustration among certain visitors. The hotel provides complimentary WiFi, but it appears that the experience can vary greatly depending on individual circumstances and room locations.
The gym at Furama RiverFront is generally appreciated for its convenience and accessibility, although it is on the smaller side and somewhat dated. Guests find the fitness center decent and functional, though it could benefit from an earlier opening hour. Accessing the gym requires scanning a code and registering, which some may find slightly cumbersome. Despite these minor drawbacks, the gym is considered good overall, offering essential fitness facilities suitable for a basic workout.
The Furama RiverFront hotel boasts a swimming pool that has garnered numerous positive mentions from guests. Described as large, spacious and clean, the pool area includes plenty of lounges and towels, ensuring a comfortable experience. Families particularly appreciate the pool with many noting that children loved it. The hotel's provision of floats and a children's play area adds to the pool's family-friendly appeal. Most guests find the pool warm, tidy and larger than expected with some friends enjoying their time there as well.
However, there have been minor comments suggesting that the pool area could benefit from upgrades and maintenance, such as fixing lights and addressing some instances of dirtiness. Despite these occasional remarks, the pool remains a favorite feature, offering easy access and an enjoyable experience for guests. Sunbeds around the pool provide a relaxing atmosphere, making it a highly recommended spot for families looking for a pleasant swim during their stay at the hotel.
Located conveniently with a taxi stand and taxis readily available, Furama RiverFront ensures guests have ease of transport. The staff are well-organized in arranging taxis and provide excellent information about the pricing, although there are occasional instances where a taxi may not arrive as expected and the staff may not always follow up. For those driving, the hotel offers free parking for staying guests, although reviews did not commonly mention the parking experience itself.
Furama RiverFront stands out as a comfortable choice for families and children, boasting a wide range of kid-friendly facilities and activities. Families can benefit from spacious accommodations with family suites providing ample room even for larger groups. The rooms are noted to be child-friendly, offering amenities and safety features that make it easier for families to relax.
The hotel features a variety of entertainment options for kids, including a dedicated kids' play area and the Waka Waka indoor playground, which are consistently highlighted as enjoyable for children. The swimming pool is also kid-friendly, making it an attractive option for families looking to unwind. These elements contribute to an environment that is described as safe, secure and family-oriented.
The friendly and accommodating staff further enhance the family's overall experience, ensuring that their needs are met. However, some reviews indicate that a few family rooms might feel cramped for larger groups, though this appears to be a minor gripe in the grand scheme of the hotel's family-centric offerings.
While some might find the pricing to be on the higher side for families, the general sentiment suggests that the amenities and atmosphere provided are well worth it. Dining options within the hotel are also child-friendly, though some guests chose to dine out after a day of enjoying the on-site offerings.
In summary, Furama RiverFront delivers a pleasant and convenient stay for families with an undeniable focus on creating a welcoming environment for children.
Nestled in a prime location, Furama RiverFront offers guests convenient access to the vibrant heart of Singapore. Although explicit mentions of nightlife aren't prevalent, the hotel's proximity to entertainment hubs like Robertson Quay and Clarke Quay means visitors are never far from the action. The area around the hotel is dotted with many bars and restaurants, providing ample dining and socializing options. Guests appreciate the central location, making it easy to explore nearby attractions and relax at scenic eateries along the river. The blend of good food, inviting bars and a strategic location makes Furama RiverFront an ideal base for enjoying the city's hospitality and culinary delights.
Furama RiverFront has garnered mixed reviews regarding its four-star rating. Despite being listed as a four-star hotel on booking platforms, many guests felt it did not meet those standards. Key concerns included service and facilities that fell short of expectations with some even comparing the experience to that of a two-star establishment. Cleanliness issues such as not providing clean towels for several days and rooms not being refilled were noted, which is a stark contrast to what is typically expected from a four-star property.
Some guests mentioned not receiving room cleaning services daily, which is generally a standard amenity for higher-rated hotels. A few reported booking large rooms but were given smaller ones upon arrival, necessitating additional charges for the intended accommodations. Self-service options were also criticized for not aligning with four-star services and the lounge experience was described as mediocre. The staff/service did not always come across as accommodating, adding to the dissatisfaction.
On the positive side, there were mentions of the hotel being spotlessly clean, providing a bit of reassurance about its general upkeep. Overall, the stay was described as having good value, but the unmet expectations regarding cleanliness and service seemed to overshadow the positives.
Furama RiverFront offers a range of facilities and services that cater well to business travelers. It is praised for being good for business trips and ideal for business use. The location is convenient for business travelers, making it a suitable option for local business activities. Guests appreciate the availability of workstations and printing facilities, which support productive working conditions. The hotel provides business meal options and a coffee machine which are beneficial for those on business schedules.
The staff receives commendations for being helpful and friendly, contributing to a pleasant stay. There are mixed reviews about the workspace setup; some guests found the large desks comfortable for working, while others mentioned the desks were tiny and not ideal for work. Some concerns were raised regarding the size of the rooms with some guests finding them extremely small and not conducive to business needs. Additionally, the ability to issue an official receipt upon check-out appeared to be a recurring issue for some guests needing reimbursement for their stay. The general condition of the building was noted to be overdue for renovation, which might affect the overall experience for some travelers.
Overall, Furama RiverFront provides several amenities and a supportive environment suited for business travelers, although potential guests might want to consider the room size and specific work needs before booking.
Furama RiverFront is commendable for its accessible location, making it effortless for guests with disabilities to reach key areas, including a nearby MRT station and essential amenities. Guests have positively noted the accessible rooms and specific wheelchair-access accommodations. Pre-arrival inquiries about accessibility were efficiently handled, ensuring a smooth experience from the outset. While some reviews highlighted issues with the WiFi, the overall accessibility and convenience remain strong points of the hotel.
The outdoor pool at Furama RiverFront garners positive feedback for its ample size, cleanliness and inviting atmosphere. Guests appreciate the large, spacious pool that exceeds expectations with its relaxing environment and ample seating options. It offers float devices provided by the hotel and a sunny spot that’s inviting for everyone. The pool view rooms receive compliments for adding to the pleasant experience. Guests find it easy to access the pool area, which remains uncrowded and ideal for cooling down. The facilities around the pool are well-maintained, making it an enjoyable spot for both relaxation and family fun, as evidenced by the excitement around the play area in the entrance hall. Despite a few comments about maintenance, most visitors find the swimming pool beautiful, amazing and a highlight of their stay.
Furama RiverFront reveals itself as an ideal destination for couples seeking a memorable stay, particularly for special occasions like anniversaries. Guests have appreciated thoughtful touches such as the decoration of beds to celebrate their Wedding Anniversary, adding a sense of intimacy and personal attention to their visit. It is noted as a great honeymoon location, providing an excellent backdrop for couples looking to celebrate their love. However, some guests have mentioned that the room's decor is not as modern as the main hotel, which could be a consideration for some. Despite this, the romantic gestures like cute surprises on anniversary nights contribute significantly to making the stay special and memorable. Families have also highlighted the enjoyable playground for kids, making it a versatile choice for both couples and families alike.
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Location
Visitors attending conferences also find the location extremely convenient with many venues nearby. The hotel is praised for being "close to city center" and allowing easy travel to various tourist attractions throughout Singapore. Despite some mentions of nearby construction and the hotel being somewhat removed from the main areas, the overall sentiment highlights the advantage of being near key transport links and amenities.
The surrounding area is enriched with practical facilities like a 7-Eleven and diverse eateries. The positive aspects of the location heavily outweigh the negatives, making Furama RiverFront a compelling choice for travelers looking to explore Singapore efficiently.
Breakfast
However, numerous reviews highlight significant drawbacks. The breakfast area is often described as overcrowded and noisy with limited space to accommodate all guests comfortably. The quality and taste of the food receive criticism with some guests finding it bland, basic or repetitive. Issues such as the lack of dairy products, vegetarian options and poor organization also detract from the experience. Pricing is another point of contention with several guests feeling that the breakfast does not offer good value for money.
In summary, while the breakfast selection at Furama RiverFront is extensive and varied, improvements in quality organization and overall dining environment would enhance the experience for many guests.
Dinner
However, the room service leaves much to be desired. While the ordering process via QR barcode is easy to use, the food quality is generally not well-received and delivery times can be lengthy. Vegetarian options seem inadequate and some guests felt the overall dining variety, especially for dinner, could be improved.
Despite these criticisms, the ambiance and views from the hotel's dining areas contribute to a generally pleasant experience. For those looking for alternative dining spots, the nearby options may not be very appealing.
Rooms
However, there were recurring issues that detracted from the experience. A significant number of guests found their rooms to be outdated and in need of refurbishment with some reviewing that the rooms were significantly worn out. The size of the rooms was a point of contention, especially for the higher floors, which were described as particularly small and cramped, sometimes feeling claustrophobic.
Cleanliness was another crucial issue. Several reviews highlighted that rooms were not cleaned daily and sometimes only serviced every three days. Mold, damp smells and dirty bathrooms were mentioned, negatively impacting the overall experience. Guests also noted problems such as malfunctioning TVs and hair dryers, poor water pressure in showers and outdated room aesthetics.
In summary, while the Furama RiverFront offers spacious rooms and good views, the inconsistency in cleanliness, outdated decor and small room sizes on certain floors are areas needing attention.
Beds
However, not all feedback was glowing. Some guests found the beds to be too firm or extremely hard, impacting their comfort levels. A few reviews noted issues with the springs coming through the mattresses and occasional complaints about squeaky beds and outdated designs were also present. Pillows received mixed reactions with some describing them as nice, while others found them very bad. In a couple of instances, there were remarks about the bed being uncomfortable or the access to the bed being inconvenient.
While opinions varied, many guests found the beds comfortable and appreciated the large size and quality bedding, though it is clear that bed firmness is a matter of personal preference that could affect the overall experience at the hotel.
Cleanliness
However, numerous reviews pointed out inconsistencies in the hotel's cleaning routine. Housekeeping services are only provided every three days, which left some guests dissatisfied, especially those who noticed dusty, dirty or moldy areas in their rooms and bathrooms. Several rooms seemed to have issues with mold, particularly in the bathrooms and carpets and others noted dated and poorly maintained facilities. Windows appeared not to be cleaned regularly from the exterior, impacting the view from the rooms.
Despite some guests experiencing run-down rooms with old furnishings and carpets, others found their rooms to be refurbished and well-kept. Issues like dirty chairs, stained floors and overall room cleanliness varied greatly among guests. Room service responsiveness also fluctuated with some guests having to request clean towels or a room cleaning during their stay.
In summary, while Furama RiverFront has many qualities that guests appreciate, improvement in maintaining consistent cleanliness and more frequent housekeeping services could enhance the overall guest experience.
Staff
However, feedback wasn't universally positive. Some guests encountered instances of slow service, unprofessional behavior and staff appearing overworked or overwhelmed with tasks. There were mentions of rude or unhelpful interactions, particularly at the reception desk. Concerns were also raised about the housekeeping service and some staff members' appearance and punctuality.
Despite these occasional drawbacks, the general consensus reflected a commendable effort by the staff to provide a friendly and helpful environment, making numerous guests' stays enjoyable and comfortable.
Wi-Fi
Gym
Pool
However, there have been minor comments suggesting that the pool area could benefit from upgrades and maintenance, such as fixing lights and addressing some instances of dirtiness. Despite these occasional remarks, the pool remains a favorite feature, offering easy access and an enjoyable experience for guests. Sunbeds around the pool provide a relaxing atmosphere, making it a highly recommended spot for families looking for a pleasant swim during their stay at the hotel.
Parking
Family
The hotel features a variety of entertainment options for kids, including a dedicated kids' play area and the Waka Waka indoor playground, which are consistently highlighted as enjoyable for children. The swimming pool is also kid-friendly, making it an attractive option for families looking to unwind. These elements contribute to an environment that is described as safe, secure and family-oriented.
The friendly and accommodating staff further enhance the family's overall experience, ensuring that their needs are met. However, some reviews indicate that a few family rooms might feel cramped for larger groups, though this appears to be a minor gripe in the grand scheme of the hotel's family-centric offerings.
While some might find the pricing to be on the higher side for families, the general sentiment suggests that the amenities and atmosphere provided are well worth it. Dining options within the hotel are also child-friendly, though some guests chose to dine out after a day of enjoying the on-site offerings.
In summary, Furama RiverFront delivers a pleasant and convenient stay for families with an undeniable focus on creating a welcoming environment for children.
Nightlife
4 Star
Some guests mentioned not receiving room cleaning services daily, which is generally a standard amenity for higher-rated hotels. A few reported booking large rooms but were given smaller ones upon arrival, necessitating additional charges for the intended accommodations. Self-service options were also criticized for not aligning with four-star services and the lounge experience was described as mediocre. The staff/service did not always come across as accommodating, adding to the dissatisfaction.
On the positive side, there were mentions of the hotel being spotlessly clean, providing a bit of reassurance about its general upkeep. Overall, the stay was described as having good value, but the unmet expectations regarding cleanliness and service seemed to overshadow the positives.
Business
The staff receives commendations for being helpful and friendly, contributing to a pleasant stay. There are mixed reviews about the workspace setup; some guests found the large desks comfortable for working, while others mentioned the desks were tiny and not ideal for work. Some concerns were raised regarding the size of the rooms with some guests finding them extremely small and not conducive to business needs. Additionally, the ability to issue an official receipt upon check-out appeared to be a recurring issue for some guests needing reimbursement for their stay. The general condition of the building was noted to be overdue for renovation, which might affect the overall experience for some travelers.
Overall, Furama RiverFront provides several amenities and a supportive environment suited for business travelers, although potential guests might want to consider the room size and specific work needs before booking.
Accessible
Outdoor Pool
Romantic
Yes, Furama RiverFront has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Furama RiverFront.
No, Furama RiverFront doesn't allow dogs.
Yes, parking facilities are available at Furama RiverFront.
Yes, Furama RiverFront has a gym.
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