JEN Singapore Orchardgateway by Shangri-La

Singapore , , 277 Orchard Road #10-01 (Show on Map)


Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests 1 room, 2 guests
We couldn't find available deals from this provider.
Double-check for availability on our partners' websites:
Alternatively, you can change dates or view all Hotels in Singapore
Info
Summary of reviewsJEN Singapore Orchardgateway by Shangri-La is a highly recommended hotel for travelers looking for a centrally located and convenient stay in Singapore. The hotel's location is unbeatable with easy access to the MRT and bus stations, local shops, markets and tourist sites. The rooftop pool offers a beautiful view of the city skyline and is a great place to relax after a long day of exploring. Guests have praised the breakfast for being copious, varied and excellent with a wide selection of fresh cuisine from around the world. The hotel's rooms are spacious, modern and clean with excellent amenities. The staff is described as friendly, helpful and accommodating towards guests. Families with kids find this hotel quite convenient and the beds are heavenly. The outdoor pool and rooftop pool are simply fabulous with stunning views of the city that guests can enjoy while taking a dip. Overall, JEN Singapore Orchardgateway by Shangri-La is a fantastic hotel with exceptional accessibility, making it an ideal choice for guests with disabilities.
Show more
Categories
Hotel with Infinity Pool
The hotel boasts an award-winning rooftop infinity pool which measures 47 meters and is complete with hydro jets. Guests can enjoy a drink at the pool bar while taking in the panoramic views of the city. This stylish infinity pool works daily from 8 am to 10 pm and will become your favorite spot for infinite views of Singapore.

Hotel with Rooftop Pool
Distinguished by its 47-meter length, the rooftop infinity pool at JEN Singapore Orchardgateway by Shangri-La presents an unrivalled haven for both leisure and fitness enthusiasts. Guests are welcomed into a tranquil aquatic oasis, complemented by hydro jets for an enhanced swimming experience. The pool's strategic location offers opportunities for a low-impact, high-intensity workout amidst breathtaking surroundings. Winning accolades for its design, the pool's infinity edge appears to merge with the horizon, thus framing the majestic panorama of Singapore's cityscape. This, paired with dedicated viewing platforms, ensures that each swim is accompanied by inspiring and energizing views, creating a seamless blend of recreation, relaxation and awe-inspiring vistas.

Luxury Hotel

Eco Friendly Hotel

Family Friendly Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Infinity Pool    Rooftop Pool    Panoramic View Pool    Outdoor Pool  


Business Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Panoramic View Pool

Room Types
Superior King Room An elegantly furnished air-conditioned room for 2 guests. Comes with carpeted flooring, a seating area and a modern en suite bathroom with premium toiletries. This room cannot accommodate extra beds.

Superior Twin Room An elegantly furnished air-conditioned room for 2 guests. Comes with carpeted flooring, a seating area and a modern en suite bathroom with premium toiletries. This room cannot accommodate extra beds.

Deluxe King Room An elegantly furnished air-conditioned room for 2 guests. Comes with carpeted flooring, a seating area and a modern en suite bathroom with premium toiletries. Spacious room is fitted with a king-size bed.

Deluxe Twin Room An elegantly furnished air-conditioned room for 2 guests. Comes with carpeted flooring, a seating area and a modern en suite bathroom with premium toiletries. Spacious room is fitted with 2 single beds.

Superior King Room with City View An elegantly furnished air-conditioned room with city views for 2 guests. Comes with carpeted flooring, a seating area and a modern en suite bathroom with premium toiletries. This room cannot accommodate extra beds.

Superior Twin Room with City View An elegantly furnished air-conditioned room with city views for 2 guests. Comes with carpeted flooring, a seating area and a modern en suite bathroom with premium toiletries. This room cannot accommodate extra beds.

Panorama Club Room This room enjoys stunning views of either Orchard Road, Marina Bay or Central Business District and includes Club Lounge benefits. This elegantly furnished air-conditioned room for 2 guests comes with carpeted flooring, a seating area and a modern en-suite bathroom with premium toiletries. The room includes: - Daily breakfast buffet and Club Benefits including all-day Club Lounge access and alcoholic beverages from 5.30pm-7.30pm daily and 2-hours use of meeting room suites. - PressReader access to over 2,500 newspapers and magazines - Internet surfing desk and high-speed WiFi

Club King Room This air-conditioned king room offers club lounge access. It is fitted with a satellite TV, electric kettle and a desk. The en-suite bathroom includes shower facilities and a hairdryer. This room comes with: - Daily breakfast buffet and Club Benefits including all-day Club Lounge access and alcoholic beverages from 5.30pm-7.30pm daily and 2-hours use of meeting room suites. - PressReader access to over 2,500 newspapers and magazines - Internet surfing desk and high-speed WiFi

Club Deluxe Double Room This air-conditioned double room opens up to views of the city. It is fitted with a satellite TV, electric kettle and a desk. The en-suite bathroom includes shower facilities and a hairdryer. This room comes with: - Daily breakfast buffet and Club Benefits including all-day Club Lounge access and alcoholic beverages from 5.30pm-7.30pm daily and 2-hours use of meeting room suites. - PressReader access to over 2,500 newspapers and magazines - Internet surfing desk and high-speed WiFi

Deluxe Family Room This spacious air-conditioned king room opens up to views of the city. It is fitted with a satellite TV, sofa bed and a desk. The en suite bathroom includes shower facilities and a hairdryer.

Special Offer - Superior King Room with City View This air-conditioned room offers city views. It features carpeted flooring, a seating area and a modern en suite bathroom with premium toiletries. This room cannot accommodate extra beds. Guests can enjoy the following benefits: - Complimentary first night stay - Exclusive check-in at 08:00 - Late check-out until 18:00 - Daily breakfast for up to 2 persons - Complimentary breakfast for up to 2 children aged 5 and below - Signature cocktail for 2 persons

Special Offer - Superior Twin Room with City View This air-conditioned room offers city views. It features carpeted flooring, a seating area and a modern en suite bathroom with premium toiletries. This room cannot accommodate extra beds. Guests can enjoy the following benefits: - Complimentary first night stay - Exclusive check-in at 08:00 - Late check-out until 18:00 - Daily breakfast for up to 2 persons - Complimentary breakfast for up to 2 children aged 5 and below - Signature cocktail for 2 persons

Superior Room - with SGD 50 voucher per stay for use at The Palawan @ Sentosa The double room provides air conditioning, a tea and coffee maker as well as a private bathroom featuring a walk-in shower and a hairdryer. The unit offers 1 bed. This room offers a package that includes: - SGD 88 nett dining credits for use at Hotel for Makan@JEN and Trippi - SGD 50 nett voucher per stay for use at The Palawan @ Sentosa

About JEN Singapore Orchardgateway by Shangri-La
Show Map
Guest Reviews
8.5
Very Good
Location
JEN Singapore Orchardgateway by Shangri-La is the perfect hotel for travelers looking for the best location to explore Singapore. The hotel is ideally situated in the centre of Singapore and directly above the Somerset MRT station, making it incredibly convenient to get around the city. Guests loved the ease of access to the MRT and bus stations, which made getting to local shops, markets and tourist sites a breeze. The hotel is also connected to a shopping mall, providing an abundance of shopping and dining options. The location was considered unbeatable with guests commenting on its proximity to the famous Orchard Road and its superb transport links. The hotel's rooftop pool offers a beautiful view of the city skyline and is a great place to relax after a long day of exploring. Guests also had great things to say about the hotel amenities, including the breakfast buffet and the robot room service. Overall, JEN Singapore Orchardgateway by Shangri-La is a fantastic choice for travelers looking for a centrally located and convenient stay in Singapore.

Breakfast
Guests have praised the breakfast at JEN Singapore Orchardgateway by Shangri-La for being copious, varied and excellent with a wide selection of fresh cuisine from around the world. Many have also commended the organization of the breakfast with a great selection of options and a well-organized layout. Some have even referred to it as the best part of their stay with a standout mention to the staff member Mavis. While some have found breakfast to be mediocre or lacking in variation, the majority of guests have had a positive experience. Additionally, the hotel's location and close proximity to restaurants and shopping on Orchard Road have been a major selling point.

Rooms
JEN Singapore Orchardgateway by Shangri-La boasts a great location, spacious and modern rooms and excellent amenities. Guests loved the pool and overall cleanliness of the hotel and the prompt and efficient room cleaning. While some rooms were admittedly small or lacked sufficient water pressure, most were clean, comfortable and well-equipped. Guests appreciated the separate shower and toilet, as well as the connecting rooms for families. Some rooms could benefit from updates or further cleaning, but overall, travelers enjoyed their stay at this Shangri-La property.

Beds
Guests at JEN Singapore Orchardgateway by Shangri-La are raving about the beds! Many have given high praise for the comfortable beds that they have slept on during their stay. They describe them as 'heavenly,' 'comfortable,' and with a great 'literie.' However, a few guests found the beds too firm or too small for their needs with one family stating that the two single beds almost joint together. Unfortunately, some guests also had to contend with bed bugs during their stay. Despite this, overall, it seems that guests can expect a good night's sleep at JEN Singapore Orchardgateway by Shangri-La.

Cleanliness
If you're seeking a hotel with great cleanness, JEN Singapore Orchardgateway by Shangri-La would be an excellent choice for your stay in Singapore. Most of the guests praised the cleanliness of the hotel, mentioning phrases such as "extremely clean" and "very clean." The daily cleaning service was well done, which made the rooms sparkling clean each day. Some guests found the shower room not very clean, but the overall cleanliness of the hotel was great. The rooms are modern and clean and the hotel is located in a good spot, next to a mall, making it convenient for guests. The hotel's facilities were also mentioned as very clean, except for the pool loungers that might require some cleaning visible only during the daytime. All in all, the hotel's cleanliness made guests feel comfortable during their stay with many reviewers saying the rooms were "nice and clean."

Staff
JEN Singapore Orchardgateway by Shangri-La boasts of an extensive and excellent customer service experience according to guest reviews. The staff is described as friendly, helpful and accommodating towards the guests. Some guests even gave extra commendations to the staff at Baywatch@Jen for their friendliness and helpfulness. A few guests, however, noted communication problems between staff members and a need for improvement in customer care training. Despite this, the pool area, food and exceptional staff service stood out to guests with some guests even citing specific staff members for their fantastic services. Guests praised the hotel's excellent location and the warmth and helpfulness of all the staff.

Pool
The JEN Singapore Orchardgateway by Shangri-La boasts an exceptional pool area, including a fantastic rooftop infinity pool with stunning views of the city. Guests rave about the pool's cleanliness and love spending time there, especially in the evening when they can admire the city lights. Families appreciate the facility's excellent amenities and the robots are a hit with children. While some mention the pool lounge seating could be improved, overall, the contemporary pool area is a highlight of the hotel. The rooftop bar adds to the ambiance and guests can sip cocktails while enjoying the view. The pool area is breathtaking with outstanding views that guests won't forget. The hotel's central location, combined with the beautiful pool, makes this a fantastic retreat to experience Singapore.

Family
JEN Singapore Orchardgateway by Shangri-La is a great hotel for families with kids. The hotel staff is very accommodating and friendly towards children. Facilities at the hotel are enjoyable for kids and they will surely have a great time here. Families with infants find this hotel quite convenient. However, some rooms may be small for families with more than two children, so it is recommended to inquire beforehand. Nonetheless, overall, the hotel is excellent and highly recommended for families.

4 Star
JEN Singapore Orchardgateway by Shangri-La has received predominantly positive guest reviews with many rating it as a 4.5 to 5 star hotel. The facilities and services provided have been described as 'nice', 'good' and 'lovely' with guests generally finding their stay 'pleasant'. While some reviews suggest that the hotel may not provide the best value for money, overall the feedback has been very positive with guests describing it as a 'sehr schönes City Hotel' (very nice city hotel).

Accessible
JEN Singapore Orchardgateway by Shangri-La is an ideal hotel for guests with disabilities due to its exceptional accessibility. The location is convenient and extremely good, situated right next to a comprehensive shopping centre and beside a metro station that is very easy to use. The positive reviews give special attention to the rooftop pool, which is beautiful, service and the fantastic location. Guests love the fact that the hotel is right above the MRT station, which makes it incredibly accessible. However, it is important to note that the lift from the MRT shopping centre access closes at 10 pm. Overall, guests had a lovely experience at JEN Singapore Orchardgateway by Shangri-La and would definitely stay there again.

Rooftop Pool
The JEN Singapore Orchardgateway by Shangri-La boasts a beautiful rooftop pool that receives high praise from guests. The pool offers an amazing location and a picturesque view of the city, especially at night. The rooftop pool and bar provide an unbeatable experience with many guests complimenting its beauty and outstanding view. The rooftop pool area is fantastic and awesome and the rooftop pool is an outstanding highlight of guests' stay at the hotel. Despite the early closing of the bar, guests love having a drink at night and watching the sunset. Overall, the rooftop pool and view are simply amazing and highly recommended for a memorable stay at the hotel.

Outdoor Pool
The outdoor pool at JEN Singapore Orchardgateway by Shangri-La is simply fabulous according to numerous guest reviews. Located on the rooftop, the swimming pool offers stunning views of the city that guests can enjoy while taking a dip. Many guests were in awe of the breath-taking pool design and felt that it was one of the hotel's standout features. The contemporary pool area also features a bar that provides great drinks and snacks. Overall, the reviews were overwhelmingly positive with guests commenting that the pool was simply amazing and a must-visit during their stay.


Yes, JEN Singapore Orchardgateway by Shangri-La has pool(s) that belong to one or more of the following categories: Infinity Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool.

No, a spa isn't available at JEN Singapore Orchardgateway by Shangri-La.

No, JEN Singapore Orchardgateway by Shangri-La doesn't allow dogs.

No, parking facilities aren't available at JEN Singapore Orchardgateway by Shangri-La.

Yes, JEN Singapore Orchardgateway by Shangri-La has a gym.
More Options
  • Hotel in Singapore

  • 8.6 Very Good

  • From $167

  • Hotel in Singapore

  • 8.1 Very Good

  • From $191

  • Hotel in Singapore

  • 8.5 Very Good

  • From $202

  • Hotel in Singapore

  • 8.6 Very Good

  • From $170



5,292,778

Hotels

60

Categories

48,974

Regions

200,232

Cities


×
×
Checkin
× Home About Press Categories Blog Hotel Awards Travelmyth GPT Contact Terms & Conditions Privacy Policy Cookies Policy FAQ