Viaggio Resort Mazatlán has garnered a largely positive reputation among its visitors due to its exceptional beachfront location in Mazatlán's vibrant Zona Dorada. The hotel offers magnificent ocean views and is conveniently situated close to downtown, restaurants, shops, markets, pharmacies and major tourist attractions, making it an optimal choice for those looking to explore the city while enjoying beachside accommodation.
The hotel's modern infrastructure and pristine condition further enhance the guest experience. It features clean, spacious and aesthetically pleasing rooms with breathtaking sea views. The resort is also praised for its excellent facilities, including well-maintained pools, ample secure parking and a family-friendly environment. The staff is generally recognized for their attentiveness, efficiency and friendliness, contributing to a welcoming and pleasant stay.
While breakfast at the hotel is well-received for its delicious, picturesque experience on the restaurant terrace, feedback suggests room for improvement with greater variety and better management of the buffet. Dinner experiences are hit-or-miss with commendations for the à la carte offerings but criticism regarding the all-inclusive options' flavor and variety. Despite these culinary shortcomings, guests appreciate the high-quality service and beautiful dining settings.
Cleanliness is a strong point for the resort with guests frequently noting the immaculate condition of rooms and communal areas. However, there are isolated reports of minor maintenance and cleanliness issues, particularly related to the timely service of rooms and specific amenities.
For families, Viaggio Resort Mazatlán proves to be an excellent destination, offering a range of activities and facilities designed for children, including dedicated play areas and a children's pool. The staff's attention to the needs of young guests helps create a safe and engaging environment.
The pool areas, including three separate pools with heated options, are well-maintained and enjoyable, though sometimes crowded. Additionally, the hotel's beautiful and accessible beachfront is a significant highlight, although the shortage of loungers and umbrellas during peak times can be a drawback.
With regard to amenities, the gym is functional but limited in space and equipment, starting its day later than some might prefer. The Wi-Fi is generally reliable and fast, although it doesn't cover all areas like the pool and has occasional connectivity issues in some rooms.
Overall, Viaggio Resort Mazatlán excels in offering a comfortable, family-friendly environment with an enviable beachfront location, modern facilities and commendable staff service, making it a desirable resort destination.
Sleep Inn Mazatlan receives overall positive feedback from guests, particularly highlighting its favorable location, efficient and friendly staff and comfortable amenities.
The hotel's location is well-appreciated for its quiet surroundings and convenient access to the boardwalk and shopping malls. It offers easy highway access, making it suitable for work-related stays or stopovers. Guests find the proximity to breakfast spots, galleries and a large plaza advantageous. Parking security and cleanliness also contribute to guest satisfaction. While it is somewhat distant from Mazatlan's main tourist attractions and beaches, this is often seen as a benefit for those seeking a serene environment.
Breakfast at Sleep Inn Mazatlan is largely praised for the friendly service and tasty options, notably chilaquiles, eggs and beans. Although some guests note limited variety and occasional organization issues, many find the breakfast surpasses their expectations and appreciate the efficient service.
The rooms are a focal point of positive reviews, particularly for their comfortable beds and adequate amenities. Some guests experience issues with odors or occasional cleanliness lapses, but generally report a satisfactory stay with staff willing to resolve any problems.
Cleanliness comments are mixed with many guests acknowledging the consistently clean and well-maintained rooms and facilities. However, some criticisms point to inconsistencies, particularly in common areas and the pool, suggesting an area for improvement.
The hotel staff receive significant praise for their welcoming and attentive service. The receptionists and breakfast staff, in particular, are noted for their efficiency and friendliness, contributing positively to the guest experience. A few isolated concerns about reception service and kitchen staff hygiene do not overshadow the overall positive sentiment.
While the pool is appealing to some for its appearance, there are notable concerns regarding cleanliness, lack of amenities and maintenance. Guests suggest that improvements in these areas could enhance their overall enjoyment.
The beds at Sleep Inn Mazatlan are generally well-received with many guests commenting on their comfort and the good quality of rest they provide. Although a few guests report issues with bed condition and cleanliness, the majority find the beds contribute positively to their stay.
In summary, Sleep Inn Mazatlan offers a comfortable stay with a quiet and convenient location, friendly staff and satisfactory amenities, though there are some areas for improvement, particularly regarding cleanliness and breakfast variety.
Garner Hotel Mazatlan Beach by IHG garners high praise for its idyllic beachfront location, offering breathtaking ocean views and easy access to the sandy shores. The peaceful setting away from the city center provides a serene and relaxed atmosphere. The hotel's proximity to the airport and good public transport links further add to its convenience. Its location, complemented by clean and spacious rooms, a pool and a jacuzzi, creates a comfortable and welcoming environment for guests. Attentive and friendly staff, always ready to assist with local information and needs, enhance the overall experience.
Breakfast at the hotel is generally well-received with many guests finding it delicious and appreciating the variety of options including fruits, salads, juices, coffee and stews. The buffet, particularly on weekends, is praised for its abundance and taste, especially with items like eggs made to order and tortillas. Service during breakfast, especially by the pool with the ocean view, also receives commendations.
The dining experience sees mixed reviews. Many enjoy the delicious food and variety available in the restaurant and room service, as well as cocktails by the pool bar. However, slow service, cold dishes, tiny portions and occasional food safety concerns dampen the experience for some guests. The ambiance and high pricing also receive criticism.
Guest rooms are generally clean, comfortable and spacious with modern decor and effective air conditioning. Some rooms offer beautiful ocean views, which guests appreciate. However, issues such as smaller-than-advertised rooms, minimal storage, inadequate lighting and occasional maintenance problems like mold and clogged toilets are noted. Noise disturbances due to thin walls and delayed room availability at check-in are also mentioned.
Cleanliness throughout the hotel is largely praised with many guests highlighting clean facilities, rooms and beachfront areas. However, lapses in daily room cleaning, superficial cleaning services and occasional sightings of cockroaches and dirty common areas underscore the need for improved housekeeping consistency.
The staff at Garner Hotel Mazatlan Beach by IHG is highly regarded for their friendliness, attentiveness and professionalism. Many guests appreciate their courteous and helpful nature with specific employees receiving special mention for their exceptional service. Minor criticisms include occasional instances of unfriendliness and slow responses to complaints.
WiFi service receives mixed reviews. While some guests praise the excellent and reliable connectivity, others face issues with weak and slow connections that hinder their online experience.
The hotel’s gym is described as well-equipped and useful for workouts, though some guests note issues with equipment functionality and limited operating hours. Checking the gym's current status before booking is advised for fitness enthusiasts.
The pool area is celebrated for its cleanliness, warmth and relaxing ambiance, particularly with the attentive poolside bar service and direct beach access. However, concerns about the pool’s size, crowding, lack of shade and pool towels and occasional cleanliness issues are highlighted.
The beach near the hotel receives positive feedback for its beauty, cleanliness and peacefulness, offering a serene and uncrowded space for relaxation. Despite occasional access issues due to repairs, the proximity and overall serene experience make it a significant highlight for beach lovers.
Overall, Garner Hotel Mazatlan Beach by IHG stands out for its beachfront location, welcoming atmosphere and attentive service, making it an attractive choice for those seeking a tranquil getaway.
Luxury Suites By Estrella del Mar is a tranquil retreat located away from the bustling Mazatlán, providing guests with a serene atmosphere ideal for rest and relaxation. It is conveniently close to the airport, making it an accessible destination, though guests should be prepared for additional transportation costs or rent a car to fully enjoy the remote location.
The hotel is praised for its spacious, modern and well-equipped suites that are consistently clean and offer beautiful sea views. These rooms feel more like fully furnished apartments, complete with amenities such as flat-screen TVs, kitchens and laundry facilities, contributing to a high level of comfort and privacy. While minor maintenance issues are occasionally reported, the general sentiment is highly positive regarding room quality.
The hotel's friendly and helpful staff further enhances the guest experience, despite occasional reports of disorganization and staffing shortages that affect luggage assistance and housekeeping services. The service experience is generally commendable but inconsistent in meeting the high expectations of a luxury establishment.
Guests particularly enjoy the dining ambiance and the delicious dinner offerings, though they note that the food can be pricey and the service sometimes slow. The lack of variety and occasional operational hiccups such as missing items and slow service also warrant attention.
The pool facilities receive high praise for their cleanliness, ideal temperature and overall pleasant environment. However, limited poolside service and amenities, such as broken loungers and insufficient umbrellas, slightly mar the otherwise enjoyable pool experience.
Family travelers find the hotel excellently suited for a relaxing vacation with a welcoming atmosphere that appeals to adults and children alike. Yet, the hotel could improve its accessibility features and maintenance issues, which occasionally affect the comfort and convenience of guests with disabilities.
In conclusion, Luxury Suites By Estrella del Mar offers a serene and well-equipped retreat with spacious and comfortable accommodations, excellent pool facilities and a generally friendly staff, making it an attractive option for families and travelers seeking a quiet escape. Some operational and maintenance aspects need attention to fully align with the luxury standards guests expect.
Varali Grand Hotel, located in the heart of Mazatlán at the start of the Malecon and near the vibrant Golden Zone, is acclaimed for its prime location. It offers seamless access to the beach, a variety of restaurants, shopping centers and downtown attractions, making it an ideal base for exploring the area. The hotel provides spectacular ocean views from many rooms with a rooftop pool that offers a perfect vantage point for stunning sunsets. Many guests praise the clean, modern facilities and the friendly staff, enhancing the overall experience.
The breakfast at Varali Grand Hotel is highly praised, known for its delicious offerings, variety and freshness. The breakfast service on the top terrace provides stunning ocean views, adding to the positive experience. Similarly, dinner at the hotel's restaurant receives commendation for its excellent taste and diverse options. The dinner buffets are a standout feature with the top-floor restaurant offering panoramic views that enhance the dining experience.
Rooms at Varali Grand Hotel are celebrated for their modern design, spaciousness and cleanliness. Guests appreciate the comfortable beds, ample amenities and spectacular views, particularly from rooms facing the ocean or canal. The facilities include modern conveniences like smart TVs and essential items such as coffee makers, irons and hair dryers. The large balconies in the suites are also a highlight.
Cleanliness is a strong suit of the hotel with many guests noting its spotlessly clean rooms, modern facilities and diligent housekeeping standards. The overall cleanliness, including common areas and the pool, is consistently praised.
The staff at Varali Grand Hotel receives mixed reviews. Many guests highlight the friendly and attentive nature of the staff, particularly the housekeeping and front desk teams. However, some reviews point to rude or unhelpful staff and lapses in service efficiency.
WiFi at the hotel is another area with mixed feedback. Some guests report fast and reliable internet, while others note frequent connectivity issues.
The gym is described as small and basic but includes essential equipment for a standard workout. The pool, meanwhile, is described as beautiful and offering lovely ocean views. Though it can become crowded, the heated pool remains a highlight for many guests, providing a relaxing atmosphere and a great spot to watch the sunset.
The hotel’s proximity to the beach is a significant advantage, providing easy access to the sandy shores and boardwalk. Guests appreciate the clean beach environment and the stunning seaside views from their rooms and the rooftop.
Parking at Varali Grand Hotel is generally satisfactory with praise for the available free parking and underground garage, though some guests find the parking spaces a bit tight.
Families find Varali Grand Hotel an excellent choice with a convenient location close to various attractions, making for an enjoyable family vacation. The overall ambiance and facilities are well suited for family stays.
In summary, Varali Grand Hotel is highly recommended for its excellent location, delicious breakfast and dinner, modern and clean rooms and scenic ocean views. Both leisure and family travelers find it a convenient and pleasant place to stay in Mazatlán.
Wyndham Garden Los Mochis Plaza Inn is lauded for its prime location and excellent service. Situated conveniently in the heart of Los Mochis, the hotel is within walking distance to key attractions and amenities, making it an ideal base for exploring the city. Travelers appreciate the central location, which facilitates easy and enjoyable exploration on foot, while the proximity to long-distance bus operators adds to its appeal.
Guests frequently praise the attentive and professional staff, who are noted for their kindness and helpfulness, creating a welcoming atmosphere throughout visitors' stays. The exceptional service at reception and the restaurant enhances the overall experience, with several guests highlighting specific team members for their dedication.
While breakfast receives mixed reviews, the quality of the meals at the adjoining steakhouse restaurant is often commended for its good taste and friendly service. The spacious rooms also earn positive remarks for their size and comfort, offering guests seclusion and privacy. However, some aspects of the rooms and general cleanliness require attention, as reports of bad odors, inadequate cleaning, and maintenance issues have been noted.
The pleasant pool area stands out as a relaxing spot, although there are occasional concerns about cleanliness and upkeep. The parking facilities are generally appreciated for their convenience and safety, although they can become congested at times. Overall, Wyndham Garden Los Mochis Plaza Inn offers a strategic location and commendable service, with certain areas like room maintenance and pool cleanliness needing improvement for a consistently satisfactory experience.
DoubleTree by Hilton Mazatlan offers a variety of experiences to its guests with the majority of reviews highlighting several strong points. The hotel enjoys a prime beachfront location, making it an ideal choice for visitors who appreciate excellent sea views and easy access to restaurants, bars and shopping areas. The modern, well-maintained facilities, including clean pools and comfortable rooms, contribute to an overall pleasant stay. Many guests praise the friendliness and attentiveness of the staff, which enhances the welcoming atmosphere of the hotel.
Breakfast at the hotel is generally well-regarded with positive comments on the delicious and varied buffet options, though some guests mention that greater variety and consistency could improve the experience. Dinner also receives praise for the quality of food, especially specific dishes like the salmon empanadas, although some find the menu repetitive and note high prices and occasional service issues.
The rooms are frequently described as clean, spacious and comfortable, boasting modern amenities and beautiful ocean views. However, some guests report issues such as outdated furniture, poor sound insulation and inconsistent cleaning services. Overall, many find the rooms to be pleasant and comfortable despite these drawbacks.
Cleanliness is another mixed aspect with many guests appreciating the hotel's clean facilities and proactive measures, though inconsistencies in room cleaning and maintenance are noted. The staff is widely commended for their professionalism and friendly service, significantly enhancing the guest experience.
The hotel's wifi service has been described as good in some areas but inconsistent and unreliable in others, which can be challenging for guests needing a stable internet connection. The gym offers a scenic ocean view, though some guests feel the equipment could use upgrades and additional variety.
The pool area is a highlight for many, praised for its cleanliness, ocean views and fun features like a DJ, although the cold water temperature and limited shaded areas are points of concern. The beach access is convenient and scenic, but the rocky conditions and lack of amenities like sunbeds and loungers detract from its appeal for some guests.
Parking at the hotel is another area of concern with limited spaces and additional charges being frequent complaints. The need for better parking management is often mentioned in reviews.
In summary, DoubleTree by Hilton Mazatlan is highly valued for its prime location, excellent staff and well-maintained facilities. While there are areas for improvement, many guests find the overall experience to be enjoyable and would recommend it for its combination of relaxation and convenience.
Coral Island Beach View Hotel enjoys a prime location right in front of the boardwalk, offering spectacular sea views and easy beach access. Its central position near Mazatlán's main attractions, shopping centers, restaurants and proximity to the historic center makes it a top choice for travelers. Additionally, the hotel is well-connected to public facilities, boasts ample parking, clean rooms and good service. Highlights include the regular and heated pools with sea views.
Guests generally commend the hotel’s breakfast for its quality and taste, particularly noting the generous offerings at the ME Restaurant and popular dishes like chorizo. While there are positive remarks about the food’s flavor and satisfactory portions, some guests mention the limited variety and occasional slow service.
The restaurants and bar receive mostly positive feedback with many guests highlighting the delicious food and flavorful dishes. However, the limited operating hours, lack of evening terrace service and the buffet's perceived lack of variety and blandness are noted drawbacks. Despite this, many visitors find the food to be a highlight of their stay.
Rooms are described as clean and comfortable with essential amenities. Guests appreciate the cleanliness, comfortable beds and spaciousness of certain rooms and bathrooms. However, some criticisms include issues with room size, the need for modernization, noisy room fans and occasional maintenance problems. Overall, rooms with partial sea views and small balconies can offer a pleasant stay.
Cleanliness at the hotel is well-regarded by many guests, who appreciate the daily room cleaning, well-maintained pool and the general cleanliness of the facilities. Nevertheless, some inconsistency in housekeeping and maintenance has been reported with specific concerns about dirty areas, pests and occasional pool issues.
The staff at Coral Island Beach View Hotel generally receive positive feedback for their attentiveness and friendliness. Many guests highlight the helpful nature of the housekeeping, maintenance teams, waiters and receptionists. However, there are instances of reported unhelpfulness and rude behavior, particularly at the reception, suggesting room for improvement in customer service.
The wifi service provided by the hotel has mixed reviews. Some guests report satisfactory internet connectivity, while many others experience weak signals, slow speeds and frequent disconnections, indicating a need for improvements in this area.
The gym, while promoted as a feature, faces significant guest dissatisfaction due to issues such as non-functional equipment, lack of air conditioning, poor cleanliness and limited operational hours.
The pool area, although beautiful and offering stunning beach and ocean views, receives mixed reviews. Positive aspects include the warm water and excellent children's area, while criticisms focus on the pool's small size, crowding, inconsistent cleanliness and restricted amenities.
The hotel's location right across from the beach is a major highlight, providing simple and enjoyable beach access. Guests appreciate the clean sands and calm beach area, though the swimming conditions are occasionally noted as less than ideal.
Parking at the hotel is mostly praised for its ample and secure space with quick access to the reception adding to the convenience for guests. However, some feedback notes inadequacies in the parking area.
Overall, Coral Island Beach View Hotel is a favored choice for its prime location, beautiful views and family-friendly atmosphere, despite some areas requiring improvements.
Best Western PLUS Los Mochis is highly praised for its prime location in the heart of Los Mochis, offering guests easy access to various parts of the city, parks, plazas and numerous dining options. This central and accessible location, coupled with exemplary service and well-maintained facilities, makes the hotel a favored choice for visitors.
Guests frequently commend the hotel's breakfast, describing it as delicious with excellent service. The breakfast buffet is particularly well-received for its taste and value, although some guests mentioned a desire for more variety and made-to-order options. Despite minor critiques, the breakfast offerings are generally considered a satisfying beginning to the day.
The rooms at Best Western PLUS Los Mochis receive high marks for their cleanliness, comfort and spaciousness. They are well-furnished, often updated and equipped with handy amenities such as fridges and microwaves in some suites, making them ideal for families. The comfortable beds and effective air conditioning further enhance the relaxing atmosphere of the rooms. While some guests noted issues with hard mattresses and occasional noise, the overall feedback on room comfort remains positive.
Cleanliness is a standout feature with numerous compliments on the hotel's well-maintained and comfortable facilities. The staff's friendliness and attentiveness contribute significantly to this positive perception, ensuring a welcoming and restful environment. Minor issues with basic room cleaning were noted but did not detract significantly from the overall high standards.
The hotel staff consistently earns accolades for their professionalism, attentiveness and genuine friendliness. Guests appreciate the staff's exceptional kindness and helpfulness, which significantly enhances their experience. Although there were occasional comments about less satisfactory experiences at reception, the overall sentiment regarding the staff is overwhelmingly positive.
The pool area is well-regarded with cleanliness and good condition being key highlights. While there were some minor issues such as water not being heated, a shortage of chairs and occasional maintenance, the pool and gym remain appealing features for many guests.
In summary, Best Western PLUS Los Mochis offers a highly regarded location, excellent service, well-maintained facilities and a comfortable stay, making it a top choice for both short and extended visits to Los Mochis.
Hotel Sands Arenas, situated in Mazatlán, is highly praised for its prime beachfront location, offering stunning views of the sea and direct access to the boardwalk. Guests appreciate the central placement that facilitates easy access to nearby businesses, dining options, shopping destinations and major attractions, including the city's Malecon and aquarium. This optimal location makes it incredibly convenient for sightseeing and enjoying the beach.
The rooms at Hotel Sands Arenas receive mixed reviews. Many guests find them to be spacious, clean and comfortable, often with beautiful views of the boardwalk and ocean. However, some consistent issues, such as maintenance problems with air conditioning and plumbing, cleanliness inconsistencies and outdated furnishings, point towards a need for improvement in these areas. Despite these drawbacks, the large room sizes and fair pricing add appeal for certain visitors.
Cleanliness is another area with mixed feedback. While numerous guests commend the clean facilities, attentive staff and well-maintained communal areas, others report issues with room hygiene, including dirty sheets, mold and pests. These disparities indicate that the hotel could benefit from more consistent cleaning practices.
The staff at Hotel Sands Arenas receive high praise for their friendliness, attentiveness and helpfulness. Specific staff members are frequently mentioned for their exceptional service, contributing to a warm and welcoming atmosphere. While there are occasional mentions of slow service and a need for better staff training, the overall sentiment towards the hotel's staff is positive.
The hotel's swimming pools, particularly the fun water slide and kid-friendly pool areas, are popular among guests, especially families. When well-maintained, these amenities offer a clean and delightful experience. However, issues such as overcrowding, excessive chlorine and maintenance needs have been pointed out. Nonetheless, the pools remain a highlight for many visitors.
Parking facilities at Hotel Sands Arenas are well-regarded, offering ample, secure spaces that provide peace of mind for guests. A few minor concerns about temporary closures and clutter do not significantly detract from the overall positive feedback on parking.
The beachfront location is a significant advantage, allowing guests easy and quick access to the sand and surf. Families, in particular, value the beach area for children's recreation and safe water activities.
Hotel Sands Arenas is recommended for families, thanks to its welcoming environment and various family-friendly amenities. While additional enhancements could further improve the family experience, the hotel remains a favored choice for mini-vacations and family getaways.
Guests looking to enjoy vibrant nightlife will find many nearby clubs, bars and a casino, contributing to a lively atmosphere around the hotel. However, this also leads to significant noise at night, which may affect light sleepers.
In conclusion, while Hotel Sands Arenas offers an excellent location, friendly staff and enjoyable pools, there are areas in need of improvement, such as room maintenance, cleanliness consistency and better Wi-Fi service. Despite these areas for growth, the hotel provides good value for its three-star rating and remains a well-regarded option for budget-conscious travelers seeking a comfortable stay in Mazatlán.