The hotel offers thermal waters and spa facilities, which can be beneficial for guests with mobility issues, providing therapeutic and relaxation options.
Accessible HotelSummary of reviews related to the 'Accessible' categoryHot Springs Medical and SPA offers a mixed experience for guests with disabilities. The hotel is generally praised for its good accessible parking and overall accessibility, featuring large ramps and elevators that facilitate easy access for wheelchair users. Accessible rooms and amenities such as ramps to the restaurant further enhance the convenience for disabled guests.
The hotel’s staff is recognized for being very responsive and always available when needed, which adds to the positive experience. Additionally, the restaurant and lobby bar are described as having a pleasant atmosphere and coziness.
However, certain areas could use improvement. Some guests noted that the outside hot tub is not accessible and that while ramps are available, they may not be universal and might require assistance. There are also several stairs throughout the property including in access to the spa, which may pose challenges for disabled guests.
Overall, while Hot Springs Medical and SPA has made significant efforts to accommodate disabled guests, a few infrastructural adjustments could enhance accessibility further. Show more
This hotel offers thermal waters and spa facilities, which can be beneficial for guests with mobility issues, providing therapeutic and relaxation options. Regnum Banya Thermal Hotel also has accessibility features.
This resort offers a specially equipped apartment accessible for disabled people and easy access to all levels of the hotel for guests with disabilities. It features an indoor warm thermal pool and an indoor children's thermal pool with mineral water.
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Summary of reviews related to the 'Accessible' categoryRuskovets Thermal SPA & Ski Resort offers a range of accessible features for guests with disabilities, ensuring a convenient stay. Wheelchair accessible areas and easy access for strollers are noted, making it user-friendly for families and individuals with mobility challenges. The resort is equipped with private parking, providing added convenience. Overall, there are no significant criticisms regarding accessibility and the architectural design does not pose noticeable issues for disabled guests. While some practical amenities like cooking facilities and bread-cutting tools are missing, the resort maintains an acceptable level of cleanliness in line with German standards. Show more
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Questionnaire
To whom is your hotel/accommodation accessible? People who use a wheelchair People who are deaf People who are blind People with autism People with asthma
Is there level-access route (might include lifts) from the road to the rooms?No
Are there any facilities that guests who use a wheelchair cannot reach?No
Are there designated parking spaces for people with disabilities?Yes
If you offer free transfers to guests, do you have a wheelchair accessible vehicle?No
Are assistance/guide dogs allowed in the hotel/accommodation?Yes
In the rooms, is there a level-access (roll-in) shower?Yes, in certain rooms
In the rooms, does the toilet have support handrails?Yes, in certain rooms
Are wheelchairs offered to guests who do not come with their own?Yes, for free
