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Ruskovets Thermal SPA & Ski Resort

Dobrinishte , 1 Neznaen Voin Str. (dobrinishte - 6km From Bansko) (Show on Map)

9.0

Excellent

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1 room2 guests 1 room, 2 guests

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Summary of reviewsRuskovets Thermal SPA & Ski Resort enjoys an enviable location nestled in a tranquil pine forest near Dobrinishte, offering stunning mountain views and easy access to both serene retreats and active pursuits. Conveniently close to Bansko and local amenities, it stands out as a picturesque yet accessible destination. Guests appreciate the peaceful environment, which is ideal for relaxation and its proximity to thermal springs and ski facilities for various outdoor activities.

The breakfast receives widespread acclaim for its richness and variety, despite some noting repetitiveness over longer stays and a preference for more fresh options and better coffee choices. Dinners receive positive remarks for their quality and diversity, though some guests find the buffet overpriced and criticize occasional issues with food preparation. The pizzeria and à la carte menu are generally well-received, providing flexibility for dining options.

Accommodations are highly praised for their spaciousness, cleanliness and comfort. Whether in apartments, villas or suites, guests find the rooms large and well-equipped with beautiful mountain views from balconies being a notable highlight. The cleanliness extends to the entire resort, including the spa and pool areas, which are maintained to a high standard, contributing to a welcoming and comfortable stay.

The staff consistently earn high marks for their friendliness, professionalism and responsiveness, enhancing the overall guest experience. Minor issues, such as insufficient cooking facilities and kitchen staffing, do not overshadow the overwhelmingly positive interactions with the staff who ensure a pleasant and relaxing stay.

While the free WiFi is adequate for some guests, others report connectivity issues, signaling an area for potential improvement. The spa is a major highlight, offering clean, well-maintained facilities with mineral-rich water. The cozy atmosphere and range of options, including jacuzzis and saunas, provide a relaxing experience, although a larger space could better accommodate guests during peak times.

The pool area is similarly well-maintained and appreciated for its cleanliness and warmth, though it can become crowded on weekends. Parking is commendably organized with ample, secure and convenient options for guests, adding to the ease of their stay.

Families find the resort particularly appealing, thanks to its spacious family suites, well-equipped children’s area and engaging activities. The thoughtful amenities, friendly staff and the overall warm, clean environment make it an ideal choice for family vacations.

In summary, Ruskovets Thermal SPA & Ski Resort offers a charming blend of natural beauty, quality facilities and excellent service, making it a highly recommended destination for a variety of travelers seeking both relaxation and adventure.
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Pool 1 information:

Name of the pool: Pool for adults

Aparthotel with Parking

This aparthotel provides free private parking for its guests. The resort also offers a full-service spa, indoor and outdoor pools, and is located near the Dobrinishte Ski Resort, making it convenient for travelers with vehicles.

Accessible Aparthotel

This resort offers a specially equipped apartment accessible for disabled people and easy access to all levels of the hotel for guests with disabilities. It features an indoor warm thermal pool and an indoor children's thermal pool with mineral water.

To whom is your hotel/accommodation accessible?
People who use a wheelchair People who are deaf People who are blind People with autism People with asthma

Is there level-access route (might include lifts) from the road to the rooms? No

Are there any facilities that guests who use a wheelchair cannot reach? No

Aparthotel with Gym

This resort offers a fitness center along with thermal spa facilities and ski access. Guests can enjoy both fitness activities and relaxation treatments, making it suitable for a varied wellness experience.

Size of the gym: 42 m² (452 ft²)

Gym equipment:

Treadmill(s) - Stationery bicycle(s) - Rowing machine(s) - Elliptical(s) - etc.

Exercise machine(s) - Multi exercise station(s) - Special-purpose exercise device(s) - etc.

Training bench(es) - Dumbbell sets - Barbell sets - Kettlebells - etc.

Cost for using the gym: Free for guests

4-Star Aparthotel

This resort features thermal spa facilities and ski access, providing guests with both relaxation and recreation options. The combination of spa treatments and ski amenities enhances the overall experience.

Aparthotel where Extra Health & Safety Measures Have Been Taken

Thermal spas usually maintain high hygiene standards. Being a resort, it likely implements comprehensive health and safety measures for guests' well-being.Arrival

Do visitors need a health certificate (i.e. a test) prior to arrival?
No

Do you perform temperature checks upon guests' arrivals?
No

Aparthotel with Children's Pool

Located near Bansko, this resort boasts an indoor children's thermal pool heated to 33°C. There is also a separate children's pool situated near the indoor adult pool, utilizing thermal spring water.

Aparthotel with Indoor Pool

This resort features a modern SPA center with mineral water, including an indoor warm thermal pool for adults with hydromassage and an indoor children's thermal pool. The water temperature is naturally between 30-33°C. The spa also offers sauna, salt and aroma steam baths, and a Kneipp bench.

Aparthotel with Heated Pool

Ruskovets Thermal SPA & Ski Resort offers heated pools with mineral water, providing a cozy and comfortable atmosphere for relaxation. The combination of thermal water and warmth is appreciated by visitors.

Romantic Aparthotel

Room Types

Junior Suite with Balcony This apartment has a bedroom, a private bathroom, a kitchen, a balcony, kitchenware and a seating area.

Two-Bedroom Suite This suite has 2 bedrooms, 2 bathrooms with shower cabins and a living room with a kitchenette and a dining area. A flat-screen cable TV, air conditioning, a hairdryer, a safety deposit box, sets, tea kettle and a minibar.

Two-Bedroom Villa This villa features a living room with a kitchenette, a dining area, a balcony, a bathroom with a bath and a shower cabin and 2 toilets. 1 of the bedrooms is with a terrace.

Villa Comfort This villa features a balcony and kitchenware.

About Ruskovets Thermal SPA & Ski Resort

License: Б3-9Д5-65Д-Б1

Guest Reviews

9.0

Excellent

Location

Ruskovets Thermal SPA & Ski Resort boasts an exceptional location that consistently captivates guests. Nestled in a tranquil pine forest near the small village of Dobrinishte, it offers stunning mountain views and refreshing forest air. The resort is perfectly balanced between serenity and accessibility; it's conveniently close to Bansko—only about a 10-minute drive—and within walking distance of Dobrinishte's train station, city center and a variety of restaurants.

Guests rave about the peaceful and quiet complex, which makes it an ideal retreat for those seeking relaxation and nature. Situated near thermal springs and ski facilities, it also provides easy access to various activities, including skiing and hiking. The resort’s proximity to the Pyrenees mountains and Benasque further enhances its appeal for outdoor enthusiasts.

The location is more than just picturesque; it’s functionally excellent. Visitors appreciate being close to the cable cars and ski lifts, while also enjoying the benefits of a large, beautifully maintained territory. The views, especially from the rooms and terraces, are frequently highlighted as a standout feature.

Additionally, the resort is seen as good value for money, offering substantial amenities, including a well-maintained mineral pool, which is a particular favorite among guests. The nearby city center and city park add to its convenience, making it a versatile spot for both quiet retreats and active holidays. Overall, the resort's location harmonizes natural beauty with convenience, making it an attractive option for various types of travelers.

Breakfast

Ruskovets Thermal SPA & Ski Resort's breakfast offerings garner a generally positive reception with many guests praising the great, excellent and diverse options available. The breakfast buffet is frequently described as rich, varied and including high-quality, tasty dishes. Many visitors particularly highlight the plentiful choices, the well-organized presentation and the overall deliciousness.

However, some recurring points of criticism do emerge. While many appreciate the diverse selection, others note that the breakfast tends to be the same every day, leading to a sense of monotony over extended stays. Some guests also point out that certain items, such as the pastries, were not always fresh and the availability of only instant coffee instead of espresso was disappointing for a few.

Despite these critiques, the breakfast experience remains largely favorable with mentions of well-maintained play areas for kids, offering additional appeal for families. The panoramic views and relaxing mineral water pools further complement the breakfast experience, making mornings at the resort generally pleasant and satisfying.

Dinner

Ruskovets Thermal SPA & Ski Resort offers a mixed dining experience with many guests praising the variety and quality of the food, particularly highlighting the breakfast and diverse dinner options. Many find the food delicious and the menu rich with the pizzeria receiving positive remarks. The restaurant is often described as nearly the best in the region, providing a pleasant dining environment suited for breakfast and lunch.

However, some reviews note that the half-board price is quite expensive and there are comments about the buffet being overpriced with limited variety. While the à la carte menu offers a good alternative, there have been occasional complaints about the food quality and preparation, including issues like raw pizza crust and unmet expectations. Despite this, the overall sentiment leans positively with guests appreciating the tasty and filling meals and the opportunity to enjoy a range of dishes. The option not to include dinner in the package allows for flexibility, though some guests feel the restaurant prices are high and the quality inconsistent with the rest of the resort's offerings.

Rooms

At Ruskovets Thermal SPA & Ski Resort, guests consistently praise the spaciousness and comfort of the accommodations. Whether staying in apartments, villas or suites, visitors find the rooms exceptionally large, clean and well-equipped. The villas, in particular, stand out for their thoughtful design, making them ideal for families with features like multiple bedrooms, separate bathtubs with showers and mini kitchenettes.

The common areas are well-maintained and the entire complex is designed to offer everything necessary for a comfortable stay. Guests appreciate the cleanliness with rooms cleaned regularly and thoroughly. The resort's amenities, including functional towel warmers, comfortable beds and beautiful, spacious balconies, enhance the overall experience.

A recurring highlight is the stunning view from many rooms with balconies offering picturesque mountain vistas. Despite minor issues like occasional air conditioning problems and challenges with lighting the fireplace, the general consensus is overwhelmingly positive, emphasizing the comfort, cleanliness and high-quality design of the accommodations.

Conveniently located with good facilities for families, including a children's center, the resort offers a variety of spacious living spaces perfect for both relaxation and functionality. The consistently friendly and helpful staff further contributes to the resort's appeal. Overall, Ruskovets Thermal SPA & Ski Resort provides a warm, modern and comfortable environment for a memorable stay.

Beds

Many guests have highlighted the comfort of the beds at Ruskovets Thermal SPA & Ski Resort, commending the perfect mattresses that are not too soft and the overall sleep quality in the rooms. Feedback indicates that both the king-sized and bunk beds are particularly cozy with multiple mentions of super comfortable mattresses and pillows. The sunbeds, offering a pleasant mountain view, also add to the overall comfort experience. However, some guests found the bed too soft and a few pointed out the pillows were not thick enough to their liking. Despite these minor issues, the beds are generally described as beyond praise, very comfortable and contributing to a comfortable and pleasant stay.

Cleanliness

Ruskovets Thermal SPA & Ski Resort receives high praise for its cleanliness with numerous guests emphasizing the spotless condition of the hotel areas. The apartments, rooms and villas are frequently described as very clean, spacious, comfortable and well-maintained. Guests note that the common areas, pools and overall property are kept in pristine condition, adding to their pleasant experience. The facilities, including the SPA, receive commendations for their cleanliness and the warm, clean pools are highlighted as a particular delight.

The staff is frequently mentioned as lovely and friendly and the good food offered at the restaurant enhances the positive guest experience. The regular emptying of trash bins and the consistent change of towels also contribute to the hotel's high cleanliness standards.

However, a few reviews suggest areas for improvement. Some guests have observed minor cleanliness issues such as animal hair on the carpets, neglected dusting and cobwebs. A need for more thorough room cleaning and attention to detail, such as addressing peeling wallpaper and technical issues, was noted. Despite these few critiques, guests generally find Ruskovets Thermal SPA & Ski Resort to be a clean, comfortable and welcoming destination.

Staff

Visitors to Ruskovets Thermal SPA & Ski Resort consistently praise the hotel's exceptional staff. Guests frequently highlight the staff's friendliness, politeness and professionalism. The personnel, from the receptionists to the spa center staff, are noted for their responsiveness and attentiveness, ensuring a pleasant and relaxing stay for all. Reviews also commend the quick and easy accommodation process, along with the welcoming atmosphere in the restaurant.

Despite minor issues such as insufficient cooking facilities and kitchen staffing, as well as some criticisms regarding enforcement of Covid measures, the general consensus is overwhelmingly positive concerning the staff's attitude and service. The reception team receives special mention for their kindness, helpfulness and professionalism, which extends to other areas of the complex as well.

Guests appreciate the staff's commitment to excellent customer care, underlined by their continuous efforts to address and resolve any problems promptly. The resort manager and the attention to detail throughout the resort also contribute to the high level of guest satisfaction. Overall, the staff's warmth and dedication significantly enhance the experience at Ruskovets Thermal SPA & Ski Resort, making it highly recommended by those who have stayed there.

Wi-Fi

The Ruskovets Thermal SPA & Ski Resort offers many appealing amenities, including a well-regarded spa center, a free kids area with an animator and generally helpful and friendly staff. However, the internet services at the resort appear to be inconsistent. While some guests experienced good WiFi coverage, fast internet access and stable connections most of the time, others reported significant issues. Several reviews mentioned weak signals, unstable access, poor connectivity and difficulties with accessing WiFi from certain devices. There were also concerns about the inadequacy of in-room entertainment with outdated TVs and no access to streaming services like Netflix. Overall, while the resort offers a pleasant stay with commendable facilities and staff, the internet service could use some improvement to ensure a consistently positive experience for all guests.

Spa

The Ruskovets Thermal SPA & Ski Resort is consistently praised for its impressive spa amenities, making it a top destination for relaxation and wellness. Guests find the spa and pools exceptional, often highlighting the mineral-rich water that adds a unique touch to the experience. The spa center is described as clean, cozy and well-maintained, providing a relaxing atmosphere with a variety of options such as jacuzzis with stunning mountain views and a range of saunas.

While the spa area is relatively small, it effectively caters to the needs of visitors, offering tranquility and true relaxation. The facilities are noted to be sufficient and top-notch, although some reviews suggest the space could be larger to accommodate more guests comfortably. The overall cleanliness and pleasant ambiance of the spa area are consistently commended.

The integration of the spa with the resort's other amenities, such as its warm and comfortable rooms, good food and romantic touches like fireplaces, further enhance the guest experience. Visitors also mention the good price/quality ratio and recommend the complex for both winter sports enthusiasts and those looking to unwind. Despite minor suggestions for improvement, the spa remains a highlight of the resort, providing a highly enjoyable and rejuvenating stay.

Pool

Ruskovets Thermal SPA & Ski Resort offers a cozy and well-maintained pool experience with a variety of indoor pools featuring mineral water. Guests frequently mention the cleanliness and warmth of the pools, contributing to an overall pleasant atmosphere. The spa center, including the heated pools and steam rooms, receives positive feedback for cleanliness and regulation.

However, some guests noted that the pool area can become quite crowded, especially on weekends and there were mentions of capacity issues. The pool regulations could use some improvement, as overcrowding sometimes leads to disruptions like kids jumping in adult areas and improper use of the pools. Despite these occasional drawbacks, the clean and warm mineral water pools, along with the well-maintained facilities, make for an enjoyable spa and swimming experience.

Parking

Ruskovets Thermal SPA & Ski Resort offers ample and convenient parking options that receive high praise from guests. Each guest benefits from individual parking slots directly in front of their villa, making it extremely convenient for unloading and accessing their accommodations. The parking is free, secure and includes a range of options such as parking garages and covered parking spaces. Controlled access with CCTV and live guards further enhances the security, giving guests peace of mind. The availability of parking under the villas and numerous parking spaces throughout the resort ensures that guests never have to worry about finding a spot. Overall, the parking facilities at Ruskovets Thermal SPA & Ski Resort are well-organized and contribute significantly to the positive guest experience.

Family

Ruskovets Thermal SPA & Ski Resort is highly acclaimed as an ideal destination for families seeking a memorable and enjoyable vacation. Visitors frequently praise the resort for its excellent conditions, suitable amenities and well-maintained facilities tailored for families with children. A standout feature is the well-equipped and engaging children's area, complete with a large corner for children filled with animations and a dedicated children’s animator, ensuring the little ones are entertained throughout their stay.

Families particularly appreciate the spacious family suites that come with thoughtful touches like baby cots, complete with gender-specific bedding and robes. Guests also commend the variety and quality of the food, particularly the breakfast buffet, which adds to the overall family-friendly experience. The resort's warm, clean and cozy environment makes it a perfect retreat, providing all the necessary amenities for a tranquil and relaxed stay.

Despite a few mentions of an underwhelming spa center, the general feedback remains overwhelmingly positive with many families planning to return thanks to their wonderful experiences. Activities for kids, including a well-appreciated kids club and quad bikes for family games, further enhance the resort’s appeal. The resort also stands out for its friendly and helpful staff, ensuring that families feel welcomed and well taken care of.

Overall, Ruskovets Thermal SPA & Ski Resort emerges as a top choice for a relaxing family weekend or vacation, perfectly balancing relaxation with child-friendly activities in a beautiful, serene setting.

Ski

Ruskovets Thermal SPA & Ski Resort offers an ideal location for winter sports enthusiasts. Situated in the small village of Dobrinitshe, just a 10-minute drive from the popular ski destination Bansko, the resort provides convenient access to excellent skiing facilities. Guests frequently highlight the ease of reaching the ski slopes with some noting that the first ski slope can be reached within 30 minutes. The proximity to Bansko and Dobrinishte makes it an attractive choice for ski-goers, whether traveling alone or in groups.

The accommodations are praised for their quality with great rooms that are close to the skiing areas. The resort also caters well to the needs of ski enthusiasts, offering tailored meals and a handy ski bus service within walking distance. Despite some issues reported with the spa center's heating system, the overall experience for those focused on skiing seems highly positive. The resort's location and facilities collectively contribute to good skiing results, making it a worthy choice for winter sports vacations.

4 Star

Ruskovets Thermal SPA & Ski Resort offers solid four-star hotel amenities and services, providing visitors with a comfortable and enjoyable stay. However, some guests feel that certain aspects do not fully meet the expectations of a four-star rating. The spa center, in particular, has been described as worn out, small and having an unpleasant smell, suggesting it does not fully accommodate the hotel's capacity.

While the hotel maintains a good standard of amenities typical of its rating, there are areas that seem to fall short. Specifically, the food variety in the main restaurant has been noted as lacking, not quite living up to the expectations of a four-star establishment. Despite these points, the resort provides a generally satisfactory experience that aligns well with four-star facilities and services.

Accessible

Ruskovets Thermal SPA & Ski Resort offers a range of accessible features for guests with disabilities, ensuring a convenient stay. Wheelchair accessible areas and easy access for strollers are noted, making it user-friendly for families and individuals with mobility challenges. The resort is equipped with private parking, providing added convenience. Overall, there are no significant criticisms regarding accessibility and the architectural design does not pose noticeable issues for disabled guests. While some practical amenities like cooking facilities and bread-cutting tools are missing, the resort maintains an acceptable level of cleanliness in line with German standards.

Heated Pool

Ruskovets Thermal SPA & Ski Resort offers a delightful experience with its heated pools, consistently described by guests as featuring warm mineral water. The pools provide a cozy and comfortable atmosphere, perfect for relaxation. Many visitors appreciate the combination of thermal water and the warmth, making for an inviting environment. With positive remarks highlighting the heated swimming pool, it's clear that the resort ensures a pleasant and soothing aquatic experience year-round. The addition of steam rooms further enhances the therapeutic and relaxing nature of the resort.

Indoor Pool

The indoor pools at Ruskovets Thermal SPA & Ski Resort receive high praise from guests for their cleanliness and warm, pleasant temperatures. The pools are well-maintained with the spa center being described as relaxing and in good condition. Guests appreciated the thermal water in the pools, which added to their overall experience. The indoor pool is notably large and often described as awesome. Overall, the spa and its facilities, including the indoor pools, contribute to a highly satisfying stay.

Romantic

Nestled in a beautiful area surrounded by nature, Ruskovets Thermal SPA & Ski Resort offers an ideal retreat for couples seeking relaxation and peace. Guests frequently comment on the cozy and romantic atmosphere, enhanced by features such as a nice fireplace that adds to the charm. The accommodations, though standard houses, are clean and cozy, providing a comfortable stay with a very nice romantic view. The resort is perfect for a couples' getaway, exuding romantic vibes and a tranquil setting. Many visitors highly recommend this destination for its serene environment and intimate ambiance.

Dog Friendly

Ruskovets Thermal SPA & Ski Resort is a comfortable haven for guests traveling with their dogs. The hotel is dog-friendly and welcomes pets, ensuring that having a dog on the premises is not an issue. The property features an inner courtyard where dogs have the freedom to run. The hotel accommodates multiple dogs, making it suitable for travelers with more than one pet. Additionally, the resort maintains cleanliness with regularly emptied bins, contributing to a pleasant environment for both pets and their owners. Overall, Ruskovets Thermal SPA & Ski Resort offers a welcoming atmosphere for dogs and their humans.

Yes, Ruskovets Thermal SPA & Ski Resort has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool. For more information, read the answers to the Pool questionnaire

Yes, a spa is available at Ruskovets Thermal SPA & Ski Resort.

Yes, Ruskovets Thermal SPA & Ski Resort welcomes dogs.

Yes, parking facilities are available at Ruskovets Thermal SPA & Ski Resort.

Yes, Ruskovets Thermal SPA & Ski Resort has a gym. For more information, read the answers to the Gym questionnaire

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