Heart House, NEC, is widely celebrated for its idyllic location and exceptional amenities, providing a tranquil retreat amidst England's picturesque countryside while offering convenient access to the NEC conference center and nearby transport links. Guests appreciate the serene and scenic surroundings, with lush green spaces and breathtaking views that offer a peaceful escape from daily life.
The quality breakfast, often included with the stay, garners praise for its flavorsome offerings and diversity, although some call for more flexible timings to accommodate all schedules. Dinner experiences at The Quicken Tree restaurant are memorable, highlighted for their exquisite flavors, great value, and exceptional service, despite occasional staff shortages. The dining space’s quirky decor further enhances the ambiance, making every meal an enjoyable experience.
The accommodations at Old Hall House boast a unique blend of traditional and modern styles, from steampunk-themed rooms to cozy glamping pods. Guests laud the cleanliness, comfort, and whimsical charm of these spaces, with standout features like fairy-lit four-poster beds. While some minor issues with cleanliness and mattress comfort are noted, the positive aspects of the rooms and the staff's swift response to concerns ensure overall satisfaction.
Exceptional service consistently characterizes the Old Hall House experience, with staff described as friendly, efficient, and attentive, fostering a warm and welcoming atmosphere. Though the Wi-Fi service sees some variability, most guests enjoy a hassle-free stay with easy parking and other modern conveniences frequently highlighted in reviews. The luxurious jacuzzi is often a highlight, adding a touch of luxury and relaxation.
In summary, Heart House, NEC, offers an enchanting combination of peaceful surroundings, delightful dining, charming accommodations, and warm service, creating a memorable experience for visitors.
Forest of Arden Hotel and Country Club is a countryside gem located on the beautiful grounds of a golf course. Guests consistently rave about the lovely location, describing it as a peaceful and idyllic forest setting. The breakfast choices are extensive and well-prepared with plenty of variety and a big range of food on offer. While dinner and breakfast were generally good, some guests felt that there was room for improvement in the food and restaurant options. The rooms are generally clean and comfortable with spacious and comfy beds, although some of the decor was outdated. The staff is exceptionally friendly, attentive and helpful, going above and beyond to make their stay special. The hotel's wifi policy left a lot to be desired according to many guests. The spa facilities received mixed reviews from guests, but the pool is a popular feature among guests. Forest of Arden Hotel and Country Club is a great place for a family holiday and is the perfect destination for those who love golf. The beds are comfortable and cozy, making for a good night's sleep.
The Coleshill by Greene King Inns offers guests a convenient and pleasant stay with several standout features. Located on the High Street, the hotel is praised for its accessible position near shops, restaurants, pubs and key travel points like the airport and the NEC. Guests enjoy the vibrant surroundings, beautiful views, birdsong and amenities such as free parking and easy check-in and check-out, complemented by a welcoming pub atmosphere with good food.
The breakfast experience mostly receives positive remarks with guests appreciating the variety and quality of the cooked options, including full English breakfasts and continental choices like cereals, croissants and fresh fruit juices. However, some have experienced slower service and occasional issues with food preparation. Despite these few shortcomings, the majority find the breakfast offerings to be excellent and a good value.
Dinner at The Coleshill is often highlighted as a high point with guests enthusiastically praising the delicious, well-priced meals and the friendly and accommodating staff. Though there are occasional mentions of average food and limited options due to equipment issues, the general consensus remains positive regarding the dining experience.
Rooms at the hotel are also well-regarded, noted for their cleanliness, comfort, spaciousness and charming decor. Guests frequently mention the large, comfy beds as a distinct advantage, providing a restful night's sleep. While some rooms are described as dated or in need of minor refurbishments, the overall sentiment is that they are warm, cozy and quiet, contributing to a pleasant stay.
Cleanliness throughout the hotel is consistently praised with many describing the rooms and the property itself as very clean and well-maintained. Guests appreciate the fresh linens, clean bathrooms and tidy spaces, although a few have noted minor issues like old carpets and infrequent ant problems.
The staff at The Coleshill is a significant highlight, consistently described as friendly, helpful and welcoming. Guests often note the exceptional service provided by the team, including receptionists like Debbie, Helen and Laura, whose warm and accommodating nature positively impacts the guest experience.
Although the hotel is a mid-range option, showing some signs of wear and in need of updates in decor and lighting, the dining experience and comfortable beds provide a pleasant counterbalance. Overall, The Coleshill by Greene King Inns is a recommended choice for travelers looking for a convenient location, excellent food, comfortable accommodations and outstanding service.
Grimscote Manor Hotel enjoys high praise for its convenient location close to NEC, Birmingham Airport and major road networks, making it an ideal choice for both leisure and business travelers. Its picturesque and rural setting amidst lush greenery provides a peaceful atmosphere, complemented by free parking and the hotel's welcoming vibe.
Guests frequently commend the breakfast offerings for their variety, quality and the delightful atmosphere of the breakfast room. The friendly and attentive service further enhances the experience, making breakfast a highlight of the stay. Dinner options also receive positive feedback for their quality, fresh ingredients and reasonable pricing, although a few guests noted smaller portion sizes and occasional dissatisfaction with specific dishes.
The hotel's rooms are well-appreciated for their diverse and unique decoration, cleanliness and modern styling. Many guests laud the comfort of the beds and the well-equipped facilities. Although some mention that certain rooms could be larger and warmer, the overall feedback emphasizes the pleasant and cozy accommodations.
Cleanliness across the hotel is consistently noted as exceptional with every corner of the hotel, from common areas to dining rooms, maintaining a spotless standard. Summarized by the frequent positive remarks, the staff’s friendliness, professionalism and exceptional service significantly enhance the overall experience.
Although there are mixed reviews about the Wi-Fi quality, guests appreciate the offering of free Wi-Fi as a positive amenity. Meanwhile, parking is generally viewed favorably for being ample and free, despite occasional concerns about tightness. The hotel’s commitment to being dog-friendly also stands out with designated areas for pets and accommodating staff who ensure a comfortable experience for both dogs and their owners.
Overall, Grimscote Manor Hotel is characterized by its comfortable, clean and tastefully decorated rooms, excellent dining options and exceptional staff service. Its convenient location, tranquil surroundings and comprehensive amenities make it a highly recommended choice for travelers.
Lea Marston Hotel offers a convenient location with easy access to attractions and lovely countryside surroundings. However, guests have given mixed reviews about the breakfast and dinner options with some finding them overpriced and disappointing. Rooms also received mixed feedback with some guests finding them lovely and spacious but others complaining about the dated decor and malfunctioning amenities. Cleanliness feedback was also mixed with some guests finding the hotel to be clean and fresh while others experienced dirty rooms. The staff received both positive and negative feedback with some guests commending their helpfulness and others complaining about rudeness and unhelpfulness. The Wi-Fi was also an issue for some guests, often being described as non-existent or generally poor. The hotel's spa and pool facilities received mixed reviews with some guests finding them clean and enjoyable and others finding them in need of maintenance and updating. Parking also received mixed feedback with some guests finding it easy to use while others were disappointed with additional charges. The hotel is a good choice for families looking for a location near Thomas Land, but careful consideration is needed when it comes to the family rooms and menu options. The beds were found to be comfortable by most guests. Finally, despite being advertised as a four-star hotel, guests have given mixed reviews with some stating that it's not worthy of its rating and needs some TLC.
Summary of reviews related to the 'Accessible' category
Days Inn Corley NEC - M6 offers commendable accessibility features for guests with disabilities. Guests consistently noted that the hotel and rooms were easy to use and access. Accessible rooms were specifically mentioned as clean, spacious and well-equipped, ensuring comfort and convenience. There are ample accessible parking spaces, including spots adjacent to disabled parking and ground floor rooms are close to the entrance, further enhancing accessibility.
The facility caters well to various needs with easily controlled heating and air conditioning in the rooms. An added perk is that it’s dog-friendly, making stays more convenient for those with service animals. Reception service is attentive, going as far as assigning accessible rooms without guests needing to request them.
However, there were a few criticisms. Some guests pointed out the lack of plug sockets near the bed and the difficulty in accessing existing sockets. Additionally, getting breakfast involved crossing a footbridge which some found inconvenient, noting that the bridge itself was not well-maintained with mold and peeling paint affecting the experience.
Overall, Days Inn Corley NEC - M6 does a good job at providing accessible accommodations with minor areas for improvement concerning electrical sockets and external areas.
Summary of reviews related to the 'Accessible' category
Holiday Inn Express Birmingham NEC offers a range of amenities catered to guests with disabilities. Many reviews highlight how accessible the rooms are and appreciate the comfortable accommodation provided for elderly and disabled guests. The hotel's location is praised for its convenience, particularly for those attending events at the NEC. Guests mention that the rooms designed for accessibility are spacious, functional and include necessary features such as emergency bells. The ground floor rooms and easy access to the restaurant area also contribute to the hotel's overall accessibility.
However, some guests experienced issues with the lifts, noting that they were not operational during their stay, which created challenges for access. Additionally, there were some remarks on the limited number of accessible rooms and minor inconveniences like the bright green light on the air conditioning unit and the lack of plug sockets by the bedside table.
Overall, while there are some areas for improvement, Holiday Inn Express Birmingham NEC generally receives positive feedback for its efforts to accommodate guests with disabilities, ensuring their stay is as comfortable and accessible as possible.
Marston Farm Hotel, nestled in a tranquil rural setting, blends serene countryside charm with convenient access to major roadways like the M42. This ideal location provides quick access to local attractions such as the NEC, The Belfry and Drayton Manor, making it a top choice for both business and leisure travelers. Guests particularly appreciate the picturesque canal walks and charming nearby pubs, combined with the peaceful and secluded ambiance of the hotel grounds.
The breakfast experience at the hotel is generally positive with many guests commending the fresh, hot and delicious food as well as the friendly and welcoming breakfast team. However, there is room for improvement in terms of variety and consistency with occasional mentions of limited choices and quality issues.
Dinner service at Marston Farm Hotel is often praised for its quality and value with terms like fantastic and delicious frequently used to describe the evening meals. The pan-fried fish bass, in particular, stands out. However, some guests have noted issues with microwaved food, limited menu options and occasional high prices for the quality provided.
Rooms at the hotel draw mixed reviews. While many guests love the spacious, clean and cozy accommodations, there is a common sentiment that the rooms are dated and in need of modernisation. Issues like worn furniture, outdated decor and inadequate heating have been mentioned, though the overall setup remains pleasant for most.
Cleanliness is another area of mixed feedback. Many guests find their rooms spotless with clean bathrooms and fresh linens. However, some have pointed out lapses in overall hotel cleanliness, particularly in communal areas and corridors.
The staff at Marston Farm Hotel are frequently praised for their friendliness, professionalism and eagerness to assist. Despite occasional reports of understaffing, the team consistently enhances the guest experience with their helpful and welcoming demeanor.
Wi-Fi at the hotel has received mixed reviews with some guests finding it satisfactory, while others experience connectivity issues and occasional outages. The remote location also contributes to a lack of phone signal, posing challenges for guests needing reliable connectivity.
Parking is a strong point for the hotel, often appreciated for its abundance and convenience. Free parking and the availability of disabled spots further add to the hotel's appeal.
For families, the hotel provides a comfortable atmosphere with spacious family rooms and a picturesque location, although some amenities and decorations feel dated and a few areas could use minor repairs.
The beds at Marston Farm Hotel receive mixed feedback with some guests praising their comfort and others noting issues with firmness, age and overall comfort. The variability in bed quality suggests room for improvement.
Overall, the hotel offers a solid three-star experience with a quiet and quaint atmosphere, suitable for business travelers and families alike. It meets expectations for its rating, though not exceeding them. The friendly staff, pet-friendly attitude and excellent location make for a generally pleasant stay with some areas for refinement.
Summary of reviews related to the 'Accessible' category
The Strawberry Bank Hotel, NEC receives mixed feedback regarding its accessibility for guests with disabilities. On the positive side, it boasts accessible facilities with no steps, practical and well-thought-out accessible rooms and a large car park that offers easy accessibility. The hotel is wheelchair friendly, featuring large rooms specifically designed for wheelchair users. Its location is advantageous within walking distance to the main venue and offering ease of access to nearby pubs and restaurants.
However, the hotel lacks a lift, which means that access to rooms up several stairs could pose challenges for some guests. This has been highlighted as a significant barrier, especially with no ground floor accessible options mentioned. While there are accessible bathrooms and showers available, some issues were noted, such as narrow shower doors and modifications like the removal of towel rails. Moreover, the necessity for more accessible toilets, especially during breakfast time, was noted. Overall, while the hotel makes some provisions for accessibility, the absence of a lift and certain other barriers suggest there is room for improvement.
Summary of reviews related to the 'Accessible' category
The Best Western Plus Manor Hotel NEC Birmingham offers a mixed experience for guests with disabilities. Many guests appreciated the large wheelchair accessible rooms and en-suite wet rooms, noting that these amenities were a significant advantage. The adapted ground floor rooms provided ample space and excellent access, which was especially convenient for less mobile guests and those with wheelchairs. Additionally, the wet rooms in accessible units received high praise for their functionality and cleanliness.
However, some challenges were highlighted in the reviews. The absence of an elevator posed difficulties for those staying on higher floors and for those managing heavy luggage. The lack of a lift was repeatedly mentioned, indicating it as a major oversight in the hotel’s otherwise thoughtful design for accessibility. Furthermore, there were occasional issues with malfunctioning showers in the accessible rooms, which could disrupt the stay of disabled guests.
In conclusion, while the Best Western Plus Manor Hotel NEC Birmingham makes commendable efforts in providing accessible rooms and facilities for disabled guests, improvements such as installing a lift and adding more wet rooms could significantly enhance the overall accessibility of the hotel.
Summary of reviews related to the 'Accessible' category
Although the Hilton Birmingham Metropole Hotel is convenient for a one-night stay and ideal for the NEC, the hotel is not sufficiently accessible for wheelchair users. There is no easy route to an accessible toilet, no lowered check-in desk and the bed is too high. Not to mention the desk design that wheelchair users could not fit around and no non-slip flooring in the bathroom. One guest with a disability booked an accessible room, but it was not fit for purpose. On the bright side, the concierge was great and helped with luggage, but signs to find room numbers were not great. Moreover, there were no euro plugs in the rooms and the Brightsmith menus were illegible. Additionally, the shower had a very deep step down of at least 12”/30cm and was too close to the toilet, making it unsafe to get out.
The Belfry Hotel & Resort is a highly praised location with beautiful grounds, making it a popular spot for weddings and golfers. Guests appreciate the different vibes of each area and the lovely scenery. The breakfast had a good range on offer and was lovely, but some guests found it overpriced and chaotic. The hotel offers a variety of dining options, but some guests found the food and drinks to be overpriced. The rooms are spacious, clean and tidy with comfortable beds and bathrooms, but some require refurbishment. The hotel is generally clean and tidy, but some areas are run down. The staff are friendly and welcoming with exceptional customer service, but some guests encountered unhelpful or rude staff. The spa and pool receive mixed reviews, but the hotel is a great spot for families and golf enthusiasts. The beds are comfortable, but some guests encountered issues with bed setup. The hotel oozes prestige and feels particularly cozy around Christmas, but some guests found the food and room rates overpriced. Overall, The Belfry Hotel & Resort is a great option for those looking for a luxurious stay with a touch of history.