InfoSummary of reviewsThe Four Points by Sheraton Chennai OMR is generally well-regarded, particularly for its location and staff hospitality, making it an excellent choice for business travelers. Positioned conveniently close to Chennai's IT hub, it offers easy access to transport services, although it might not be ideal for those focused on exploring the city's cultural attractions. The hospitality provided by the hotel staff, with individuals like Mr. Nasem, Mr. Moeen, and Mr. Ram receiving commendations, is a highlight that significantly enhances the guest experience.
In terms of dining, the hotel offers a satisfying breakfast experience with a variety of South and North Indian dishes, despite some repetition in the menu. Guests appreciate the quality and taste of the dinner offerings, supported by attentive service, though room service is noted for being expensive. The overall dining atmosphere is positively rated, thanks to its flavorful dishes and welcoming staff.
The rooms provide a mixed experience; they are praised for their cleanliness and modern amenities but are noted to be small for those expecting more spacious accommodations. While comfort and cleanliness are appreciated, issues such as noise privacy, outdated interiors, and slow maintenance detract from the experience for some. The hotel's cleanliness standards receive positive remarks, although there are mentions of worn linens and areas requiring better maintenance.
The swimming pool is described as a pleasant spot early in the day, though it suffers from crowding and limited amenities. Despite the minor inconveniences, the convenient location, attentive staff, and overall clean environment contribute to a favorable impression of the hotel as a comfortable stay option focused on business needs with room for some enhancements. Show more
InfoSummary of reviewsFairfield by Marriott Chennai OMR presents a well-rounded and positive experience for its guests. Situated conveniently for business travelers, especially those visiting the nearby Sipcot IT Park, the hotel's location on the main road makes it accessible and practical for southern Chennai visitors. Despite being somewhat distant from the city center, the prime positioning and warm service make it a preferred choice for many.
Breakfast at the hotel garners praise for its quality and variety, offering a mix of Indian and Western cuisines, including popular items like dosa and paratha. The buffet features multiple options and a live counter, adding to the pleasant atmosphere bolstered by friendly and accommodating staff. Although there are minor criticisms regarding limited options and occasional food quality issues, the overall dining experience remains largely positive.
For dinner, guests commend the delicious food, particularly noting roasted vegetables and plain parathas. However, the dinner buffet faces some critiques about variety and food preparation. Suggestions for expanding the menu and improving food quality hint at potential areas for enhancement.
The rooms are frequently noted for their cleanliness and functionality. While some reviewers find them compact and lacking in space for extended stays, the well-kept interiors and essential amenities, including iron boards and hair dryers, are appreciated. The absence of balconies and soundproofing issues are minor drawbacks, but the rooms are otherwise suitable for short stays.
Cleanliness across the hotel is a significant strong point with guests praising the well-maintained rooms and communal areas. Daily fresh linen and exceptional housekeeping contribute to a refreshing ambiance. Though there are occasional lapses with housekeeping services, the overall sentiment is overwhelmingly positive.
A standout feature at Fairfield by Marriott Chennai OMR is its staff, who are consistently described as friendly, cooperative and courteous. Specific mentions of staff members who have provided exceptional service underscore the team's dedication to guest satisfaction. Their prompt, efficient and attentive handling of requests and complaints significantly enhances the guest experience.
Lastly, the beds are generally deemed comfortable with references to their softness contributing to a good night's sleep. While some guests suggest firmer options and there are rare mentions of fresh linen concerns, the bedding experience is predominantly favorable.
In summary, Fairfield by Marriott Chennai OMR provides a comfortable, clean and service-oriented stay with a few areas for improvement in food variety and room spaciousness. Its strategic location, diligent staff and high cleanliness standards make it a commendable choice for travelers. Show more
