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Summary of reviewsCrystal Exe Nanki Shirahama 1 has garnered high praise for its strategic location, cleanliness and comfortable amenities, particularly from guests visiting Adventure World, which is conveniently nearby. The location offers scenic sea views and a calm, residential atmosphere, though navigating on foot can be challenging due to steep inclines.
Breakfast at the hotel is generally well-received, featuring a variety of quality options like hot sandwiches, yogurt, cereal and fresh orange juice. Despite the need for self-service and some minor service improvements, the food is appreciated for its good taste and satisfying volume. Similarly, dinner offerings, which include Japanese cuisine and local Wakayama specialties, are enjoyed by many, although the do-it-yourself nature and lack of detailed instructions receive mixed feedback.
The rooms stand out for their pristine cleanliness, modern decor and spaciousness, which is particularly valued by families. Guests appreciate the well-equipped kitchens and living areas, as well as the beautiful sea views from the windows. While there are occasional remarks about room size and specific furnishings, the overall satisfaction with the accommodations is high.
The staff is frequently praised for their politeness, friendliness and helpfulness, contributing significantly to positive guest experiences. Despite some communication challenges due to language barriers, the staff's responsiveness and clear guidance are highlighted.
Wi-Fi service at the hotel offers convenience with some inconsistencies in connection quality. Many guests appreciate secure access and the ability to stream content, though some face challenges with connectivity and streaming interruptions.
Parking arrangements are a notable advantage, particularly for those visiting Adventure World. Guests highlight the convenience of free parking near the attraction, although some face difficulties locating the parking lot and suggest clearer signage.
Lastly, the comfort of the beds receives mixed reviews; while main beds are comfortable and spacious, the sofa beds are often found to be hard and uncomfortable.
Overall, Crystal Exe Nanki Shirahama 1 provides a clean, comfortable and convenient stay, especially for families visiting nearby attractions with excellent staff service and amenities enhancing the guest experience. Show more
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Aparthotel with Free Wi-Fi
This aparthotel offers free Wi-Fi. Guests generally find the Wi-Fi service convenient. Many visitors appreciate the ability to connect to streaming services.
Aparthotel for Honeymoon
Aparthotel with Parking
Cheap Aparthotel
4-Star Aparthotel
Room Types
Deluxe Double RoomGuests will have a special experience as the double room features a hot tub. Guests can make meals in the kitchen that is equipped with a refrigerator, kitchenware, a microwave and a tea and coffee maker. The spacious double room provides air conditioning, a washing machine, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 3 beds.
Japanese-Style RoomThis family room features a hot tub. Meals can be prepared in the kitchen, which is equipped with a refrigerator, kitchenware, a microwave and a tea and coffee maker. The spacious family room provides air conditioning, a washing machine, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 2 beds and 3 futons.
Family SuiteThis family room's special feature is the hot tub. The well-fitted kitchen features a refrigerator, kitchenware, a microwave and a tea and coffee maker. The spacious family room provides air conditioning, a washing machine, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 3 beds.
Apartment with TerraceGuests will have a special experience as this apartment provides a hot tub. This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Guests will find a refrigerator, kitchenware, a microwave and a toaster in the well-equipped kitchen. The apartment also features a barbecue. The air-conditioned apartment offers a flat-screen TV, a washing machine, tatami, a tea and coffee maker as well as city views. The unit has 4 beds.
Family RoomGuests will have a special experience as the family room provides a hot tub. In the well-fitted kitchen, guests will find a refrigerator, kitchenware, a microwave and a tea and coffee maker. The spacious family room offers air conditioning, a washing machine, a balcony with city views as well as a private bathroom boasting a bath. The unit has 1 bed and 4 futons.
Apartment with TerraceGuests will have a special experience as this apartment features a hot tub. This apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Guests will find a refrigerator, kitchenware, a microwave and a toaster in the well-fitted kitchen. The apartment also has a barbecue. The air-conditioned apartment offers a flat-screen TV, a washing machine, tatami, a tea and coffee maker as well as city views. The unit offers 6 beds.
Apartment with TerraceGuests will have a special experience as this apartment features a hot tub. This apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Guests will find a refrigerator, kitchenware, a microwave and a toaster in the well-equipped kitchen. The apartment also has a barbecue. The air-conditioned apartment offers a flat-screen TV, a washing machine, tatami, a tea and coffee maker as well as city views. The unit offers 4 beds.
Guest Reviews
Location
The location of 'Crystal Exe Nanki Shirahama 1' is highly praised by guests, particularly for its proximity to the popular Adventure World, which is within walking distance for most. The hotel provides easy access to this major attraction, making it an excellent option for families and anyone planning a visit there. Several reviewers highlighted the convenience of free parking near Adventure World, adding to the location's appeal.
Situated on a hillside, the hotel offers scenic sea views from many of its rooms, enhancing the overall staying experience. The area around the hotel is described as quiet and feels residential, contributing to a calm and home-like atmosphere. Guests also appreciated the hotel's accessibility to other tourist spots and facilities in Shirahama Town, including Toretore Market and various supermarkets.
While the hotel boasts a great location for those traveling by car, some found it challenging to navigate on foot, especially due to its distance from the JR station and the area's steep inclines. There were a few mentions of difficulty in finding the hotel's location and the key handover point, particularly at night. Despite these minor inconveniences, the overall sentiment reflects a positive experience with the hotel's strategic location and its convenience for visiting Adventure World and other nearby attractions.
Breakfast
Crystal Exe Nanki Shirahama 1 offers a breakfast experience that generally surpasses expectations, featuring a variety of options such as hot sandwiches, yogurt, cereal orange jelly and fresh orange juice. Many guests appreciate the luxurious feel and authentic flavors of the Japanese cuisine. While the morning and night views from the hotel's 5th floor add to the overall dining ambiance, the breakfast itself is noted for being satisfying and sufficient in volume.
However, guests should be prepared to cook some items themselves, including the hot sandwiches. Despite this self-service aspect, the breakfast provides a good selection, which also includes granola and large sausages. The food is praised for its natural flavors and good quality.
Some guests have pointed out the lack of explanation about breakfast and expressed a desire for more flexibility regarding meal times and options, especially for those staying multiple nights. Additionally, there were isolated comments about insufficient plain rice and a lack of a varied menu.
Breakfast is delivered at the designated time and includes a range of delicious options, although a few reviews mentioned issues such as missing meals and no refunds or compensation. Overall, the breakfast at Crystal Exe Nanki Shirahama 1 is well-received for its taste, quantity and scenic views with some room for improvement in service and variety.
Dinner
Crystal Exe Nanki Shirahama 1's dinner offerings received mixed reactions from guests. On the positive side, many appreciated the delicious Japanese cuisine with notable mentions of the chicken hot pot, hand-rolled sushi, cold udon noodles and generous portions. Guests enjoyed the authentic flavors and the fact that ingredients such as chicken, udon noodles and soup stock were conveniently provided in the refrigerator. Wakayama specialties like orange juice and jelly also added a local touch to the meal experience.
However, some guests were surprised by the need to cook their own dinners with a few noting the lack of detailed instructions and the limited types of tableware available. While some found the do-it-yourself nature of the meals to be a unique and enjoyable aspect, others found it cumbersome and unexpected. Several guests mentioned supplementing their dinners with additional items from the nearby Toretore Market and convenience stores.
The ambiance and cleanliness of the dining area contributed to a homey feel, enhancing the overall dining experience for those who appreciated the simplicity and freshness of the meals provided. Despite a few less favorable comments regarding portion sizes and specific food items, many guests enjoyed the diverse and flavorful offerings available at the hotel.
Rooms
Crystal Exe Nanki Shirahama 1 offers an exceptional experience characterized by immaculate, spacious and well-equipped rooms. Guests consistently highlight the pristine cleanliness of the accommodations, noting that the rooms and bathrooms are beautifully maintained and comfortable. The spacious interiors provide ample room for families with some guests mentioning that even with children, the space felt generous and allowed for a relaxing stay.
Many find the amenities comprehensive and appreciate the well-equipped kitchen and living areas that make it easy to live at one’s own pace. The views from the windows—especially from the Japanese-style rooms and the terrace—offer a pleasing glimpse of the sea and add to the overall relaxing atmosphere.
The hotel’s commitment to cleanliness is a recurring theme with multiple reviews praising the meticulous cleaning and sense of freshness. The stylish and modern interior décor further enhances the appeal, creating a home-like and comfortable environment for guests. Despite a few minor remarks about room size and specific furnishing issues, the overall sentiment reflects high satisfaction with the comfort, cleanliness and facilities. Many guests mention the desire to return, underscoring the positive and memorable experience at Crystal Exe Nanki Shirahama 1.
Beds
The beds at Crystal Exe Nanki Shirahama 1 receive mixed reviews from guests. The main beds, including king-sized and double beds, are praised for being spacious, comfortable and having the right firmness. Guests appreciate the comfort of these beds, noting their adequacy for families and safety for children.
However, the sofa beds do not fare as well. Many guests found them to be too hard and uncomfortable, which sometimes led to a poor sleep experience and body aches. Some guests even mentioned that the sofa beds were small and less suitable for Westerners. The lack of additional bedding, such as futons or mattresses, compounded the discomfort for those sleeping on these sofa beds.
While some guests noted cleanliness issues with the bedding and mentioned an occasional unpleasant smell or visible hair, these did not appear to be widespread concerns. Overall, the primary beds in the rooms are well-received, but the comfort of sofa beds leaves significant room for improvement.
Cleanliness
Crystal Exe Nanki Shirahama 1 has garnered high praise for its outstanding cleanliness. Guests consistently noted that both the rooms and common areas were immaculate and well-maintained. The interior decor, often described as stylish and modern, contributes to a welcoming and comfortable atmosphere. The newness of the facilities and equipment played a significant role in the overall sense of cleanliness, allowing guests to feel at ease and enjoy their stay fully.
Moreover, the spaciousness of the rooms, complemented by thoughtful decoration, adds to the comfort level while providing ample space to relax. Many reviews highlighted the pristine condition of bathrooms and living areas, pointing out meticulous cleaning and attention to detail. Despite minor cleaning issues observed occasionally, such as stains on sheets or leftover oil on utensils, the overall impression remained highly positive.
In addition to cleanliness, the hotel's well-equipped facilities, including excellent bathroom amenities and comfortable bedding, further enhanced the guest experience. The staff's friendliness and helpfulness were also appreciated, contributing to a pleasant and convenient stay near popular attractions like Adventure World. Overall, Crystal Exe Nanki Shirahama 1 offers an exceptionally clean and comfortable environment, much to the satisfaction of its guests.
Staff
The staff at Crystal Exe Nanki Shirahama 1 consistently receive commendations for their responsiveness and kindness. Guests frequently praise the staff as polite, friendly and helpful with particular accolades for their accommodating nature in various situations, such as dealing with sick guests promptly and providing clear guidance over the phone. The reception staff are often highlighted for their pleasant demeanor and polite explanations, making the check-in process smooth for many visitors. Despite some communication challenges due to language barriers, the overall impression left by the staff is of dedicated and attentive service, contributing significantly to the positive experiences of staying at the hotel.
Wi-Fi
At Crystal Exe Nanki Shirahama 1, guests generally find the Wi-Fi service convenient with some highlights and a few hiccups. Many visitors appreciate the secure Wi-Fi, the abundance of power outlets for charging devices and the ability to connect the TV to the internet for streaming services like YouTube and Netflix. However, there are some noted inconsistencies. While some guests had no trouble watching their favorite shows, others experienced interruptions when streaming or faced challenges connecting to the Wi-Fi. Additionally, a few found discrepancies between the provided Wi-Fi information and the actual connection details. Despite these issues, the overall design and amenities of the rooms received positive feedback, contributing to a pleasant stay.
Parking
Guests of Crystal Exe Nanki Shirahama 1 frequently highlight the advantageous parking arrangements available at the hotel, especially for those visiting the nearby Adventure World theme park. The hotel offers a free, dedicated parking lot near Adventure World, allowing guests to save on parking fees, which many found immensely convenient. Several guests mentioned the ease of parking right in front of Adventure World before check-in, greatly appreciating the proximity.
Although the convenience of free parking was a major advantage, some guests faced challenges such as difficulty locating the parking lot and the lack of clear signage. A few noted that the parking lot could sometimes be fully occupied or posed issues with reservation consistency. Some guests suggested improvements like using room numbers for parking spaces to streamline the process.
Despite minor inconveniences, the overall sentiment reflects positive experiences with the available parking, highlighting how it enhanced their visit to Adventure World and surrounding attractions. The convenience and cost savings of free parking were repeatedly praised, making it a valuable feature for visitors to the area.
No, Crystal Exe Nanki Shirahama 1 doesn't have any pool.
No, a spa isn't available at Crystal Exe Nanki Shirahama 1.
No, Crystal Exe Nanki Shirahama 1 doesn't allow dogs.
Yes, parking facilities are available at Crystal Exe Nanki Shirahama 1.
No, Crystal Exe Nanki Shirahama 1 doesn't have a gym.