Nanki-Shirahama Marriott Hotel
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Summary of reviewsThe Nanki-Shirahama Marriott Hotel has garnered a reputation for its stunning location, particularly its proximity to Shirahama Beach and breathtaking sea views from both rooms and onsen facilities. The hotel's serene surroundings and easy access to prominent local attractions like the Sandanbeki Cave make it an ideal spot for both relaxation and exploration.
One of the highlights for guests is the high standard of cleanliness throughout the hotel with rooms described as spacious, modern and beautifully maintained. The exceptional service provided by the friendly and responsive staff significantly elevates the overall guest experience, eliciting numerous commendations.
Dining options at the hotel, particularly breakfast, receive high marks for variety and quality, though some guests have found the price to be on the higher side. Dinner offerings are generally praised for their deliciousness and presentation, although variability in value and limited menu options were noted. The overall dining experience is enhanced by the staff's attentiveness and the ability to enjoy meals with scenic views.
The hotel’s onsen and spa facilities stand out for their excellence with guests appreciating the variety of onsen options and the quality of the spa services. The private onsen baths, especially those with ocean views, are highlighted as a luxurious feature. The gym and pools, while generally well-received, faced some criticism regarding accessibility and seasonality.
Families find the hotel particularly accommodating with spacious rooms and thoughtful amenities for children, such as footstools and children’s yukatas. The family bath service and attentive mealtime hospitality further add to the positive family-friendly environment.
Lastly, the comfort of the beds is frequently mentioned, contributing to restful stays, although some guests have specific preferences regarding pillow types. Despite a few minor issues and occasional inconsistencies, the Nanki-Shirahama Marriott Hotel is highly appreciated for its service, facilities and overall guest experience, making it a favored destination in the area.
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One of the highlights for guests is the high standard of cleanliness throughout the hotel with rooms described as spacious, modern and beautifully maintained. The exceptional service provided by the friendly and responsive staff significantly elevates the overall guest experience, eliciting numerous commendations.
Dining options at the hotel, particularly breakfast, receive high marks for variety and quality, though some guests have found the price to be on the higher side. Dinner offerings are generally praised for their deliciousness and presentation, although variability in value and limited menu options were noted. The overall dining experience is enhanced by the staff's attentiveness and the ability to enjoy meals with scenic views.
The hotel’s onsen and spa facilities stand out for their excellence with guests appreciating the variety of onsen options and the quality of the spa services. The private onsen baths, especially those with ocean views, are highlighted as a luxurious feature. The gym and pools, while generally well-received, faced some criticism regarding accessibility and seasonality.
Families find the hotel particularly accommodating with spacious rooms and thoughtful amenities for children, such as footstools and children’s yukatas. The family bath service and attentive mealtime hospitality further add to the positive family-friendly environment.
Lastly, the comfort of the beds is frequently mentioned, contributing to restful stays, although some guests have specific preferences regarding pillow types. Despite a few minor issues and occasional inconsistencies, the Nanki-Shirahama Marriott Hotel is highly appreciated for its service, facilities and overall guest experience, making it a favored destination in the area.
Luxury Hotel
This hotel is a highly elegant 5-star property with superb breakfast. It offers panoramic ocean views from the top floor lounge and open-air bath. Guests can enjoy an on-site restaurant with fresh seafood, a private swimming pool, fitness center, and spa. Some rooms feature en suite hot spring baths.
Hotel near Golf Courses
The hotel is located near Shirahama Golf Club and offers access to various activities including golf. It provides amenities such as an outdoor pool and on-site onsen.
Hotel near The Beach
Situated in Shirahama, Nanki-Shirahama Marriott Hotel provides great proximity to the beach. Guests can easily enjoy the sandy shores and ocean views.
Hotel with Spa
Nanki-Shirahama Marriott Hotel's jolve SPA Shirahama is a luxurious destination spa located on the hotel's top floor. The spa offers a special menu featuring local ingredients, and guests can enjoy a range of services, treatments, and amenities. These include facials, in-suite massages, and massages. An appointment is required to experience the spa's expansive atmosphere and relaxing offerings.
Family Friendly Hotel
This hotel is near the beach and offers a children's pool, fitness center, and spacious rooms. It provides activities for kids, bicycle rentals, and has an on-site onsen with great views, making it a perfect family destination.
Hotel with Swimming Pool
The hotel features a lovely outdoor swimming pool and is located near the beach. There is also a viewing area on the 11th floor and onsen. The hotel is a 5-star hotel.
Private Pool Outdoor Pool
Location of the pool: Outdoor pool
Is it a pool of special type?
Zero-edge pool
In the pool there is also:
Show more... an area designated for children
Hotel with Free Wi-Fi
This hotel provides free Wi-Fi, ensuring guests can stay connected. As a Marriott property, it likely offers a higher standard of service and amenities, appealing to travelers seeking both comfort and connectivity.
Hotel with Parking
Offers complimentary on-site parking. The hotel also features amenities such as a restaurant, fitness center, spa, outdoor pool, and bicycle rental.
Accessible Hotel
This hotel offers a wide range of accessibility features, including wheelchair accessible registration desk, lounge, fitness center, pool, and public washroom. It also provides a wheelchair-accessible path of travel and path to the elevator, height-adjustable showerheads, lever door handles, and valet service for wheelchair-equipped vehicles.
5-Star Hotel
This hotel offers a luxurious stay with comprehensive amenities. It features spacious rooms, excellent dining options, and a prime location in Shirahama.
Hotel with Outdoor Pool
This hotel features a seasonal outdoor pool and is located near the beach. It also offers an on-site spa, restaurants, and an 11th-floor viewing area, plus both indoor and outdoor onsen.
Romantic Hotel
Business Hotel
Hotel with Gym
Hotel with Private Pool Rooms
Guest Reviews
The Nanki-Shirahama Marriott Hotel boasts an excellent location in Shirahama, noted for its proximity to Shirahama Beach, which is just a short walk away. Perched on a hill, the hotel provides guests with breathtaking sea views and stunning sunsets, especially from the top floor and the hot springs. The location is convenient with a large drugstore nearby and several main attractions such as the Sandanbeki Cave, Senjojiki Rock Plateau and the Saki-no-Yu onsen within easy reach.
Guests appreciate the serene surroundings and nearby scenery, making it an ideal spot for beach exploration and relaxation. The rooms are spacious and clean and the hotel maintains a high standard of cleanliness despite showing signs of aging. The staff are friendly and responsive, adding to the overall positive experience.
While the hotel is conveniently close to the beach and amenities, some guests noted the lack of dinner options and the challenge of walking up the hill from the bus stop. Nevertheless, the combination of excellent views, convenient location and helpful staff makes Nanki-Shirahama Marriott Hotel a favored choice for visitors to the area.
The breakfast at Nanki-Shirahama Marriott Hotel generally receives high praise from guests for its wide selection, presenting a hearty mix of Japanese and Western options. Many guests found the variety of dishes appealing and appreciated the inclusion of fresh fruits, vegetables and freshly baked croissants, which were especially noted for their taste. The buffet consistently stands out for its quality with specific mentions of its delicious and satisfying offerings. Additionally, the hospitality during breakfast and specific attention to guest needs, such as personalized omelette preparation, were well-received.
However, a few guests felt that the breakfast price of 4000 yen did not justify the selection or quality, deeming it not worth the cost despite the generally positive reviews about the food. Some found the breakfast to be average, while a couple of guests had less favorable experiences, citing issues like congestion during breakfast times. Nonetheless, the consensus leans towards a positive breakfast experience with a good balance of variety, quality and taste.
The dinner experience at the Nanki-Shirahama Marriott Hotel generally receives high praise for its delicious taste and satisfying quality. Guests commend the meals for being visually appealing and often highlight the high standard maintained by the restaurant. The service is frequently noted as outstanding with special mentions of staff being considerate and accommodating, including handling food allergies and last-minute dinner requests efficiently.
However, several reviews suggest an inconsistency in terms of value and variety. Some guests feel that the dinner, while delicious, is quite pricey and doesn't always represent value for money. There are also comments about limited options, particularly in the buffet and some found the menu unenticing or the fish not fresh. Despite these critiques, the overall sentiment towards the hotel's culinary offerings remains largely positive with guests appreciating the delicious and well-presented meals and the ability to enjoy dinner while watching the sunset being a unique highlight.
The breakfast also receives positive feedback, contributing to an enjoyable dining experience overall. The staff's exceptional service, especially with family interactions and accommodating dietary needs, enhances the overall dining experience.
Nanki-Shirahama Marriott Hotel guests have generally praised the rooms for being spacious, clean and comfortable. The modern design and cleanliness stand out, making the stay cozy and pleasant. Many guests highlight the spaciousness of the rooms with several comments noting they are large enough to accommodate families comfortably.
A significant number of reviews commend the scenic views from the rooms, particularly the ocean views and the stunning sunsets. The rooms on higher floors seem to offer the best vantage points. Additionally, several rooms feature private onsen baths, which have been described as a luxurious touch, offering relaxation with magnificent views of the bay.
While most guests enjoyed their stays, a few noted issues such as occasional noise near the elevators, some outdated furnishings in the Japanese-style rooms and instances of insufficient cleanliness. Despite these minor setbacks, the overall sentiment is positive with ample space and comfort being the recurring themes in the guest feedback.
At the Nanki-Shirahama Marriott Hotel, guests frequently highlight the comfort of the bedding. Many reviewers describe the beds as spacious, comfortable and capable of ensuring a restful night's sleep. The hotel appears to be attentive to guests' needs, promptly providing various types of pillows upon request to enhance sleeping comfort.
However, there are occasional mentions of the standard feather pillows being too low or too high, affecting sleep quality for some. A few guests also noted issues with bed adjustment and maintenance, indicating areas for improvement. Despite these occasional drawbacks, the overall consensus points toward clean and comfortable rooms with the comfort of the beds being a significant positive aspect of the stay.
The Nanki-Shirahama Marriott Hotel consistently receives praise for its cleanliness from guests. Reviewers frequently highlight the rooms as very clean, beautifully maintained and immaculate, ensuring a pleasant stay. The entire hotel, including its facilities, indoor environments and private onsen, is described as clean and comfortable. Guests appreciate the sense of cleanliness and tidiness throughout the property, noting that the staff performs cleaning tasks meticulously. Spacious and well-appointed rooms further enhance the positive impressions. However, some feedback points to occasional lapses, such as dust accumulation, missing amenities on specific days and minor concerns about the hot springs' upkeep in some cases. Overall, the hotel's high standards of cleanliness contribute significantly to guest satisfaction.
In reviews of the Nanki-Shirahama Marriott Hotel, guests frequently praised the staff for their exceptional quality of service. Descriptions highlighted the staff members as exceptionally good, kind and extremely helpful. The front desk and customer service were repeatedly noted for their friendliness and professionalism. Several guests mentioned the staff's responsiveness and prompt action in addressing queries or concerns. Specific staff members, including the Malaysian staff at check-in and a helpful Taiwanese lady in the lobby, received commendations for their outstanding assistance.
Guests found the overall attitude of the staff to be polite, courteous and thoughtful, making for a comfortable and pleasant stay. The hotel team was characterized by their smiling, approachable demeanor, which created an open and welcoming atmosphere. Additionally, the service provided by the nursing staff and other support personnel was described as top-notch and detail-oriented.
Despite a few less favorable interactions with some greeting area staff, the overwhelming consensus was that the service quality and staff support were impressive and significantly contributed to a positive hotel experience. The combination of excellent service, attentiveness and a friendly disposition makes the staff of Nanki-Shirahama Marriott Hotel a standout feature according to guests' reviews.
The spa at the Nanki-Shirahama Marriott Hotel has been praised for its outstanding facilities and services. Guests particularly appreciated the variety of onsen options, including private, rooftop and thermal baths available right in their rooms. The onsen on the 11th floor was described as amazing, providing an impressive night scene. Many visitors enjoyed the relaxing and superb spa experience, noting especially the quality of massages which contributed to a sense of relaxation and refreshment. Despite a few remarks about the public bath being dirty and the bathwater being too slippery, the majority of guests found the onsen experience to be great with the public bath on the top floor and the ladies' onsen offering nice views enhancing their stay. The hotel's public onsen and pool also received positive mentions, further solidifying the spa's reputation as a highlight of the hotel.
The gym at the Nanki-Shirahama Marriott Hotel has garnered mixed feedback from guests. Positively, it is noted for being a good size and equipped with new equipment. Guests appreciate the availability of yoga mats and stretch poles for rental and some express happiness about the presence of a fitness gym. However, the gym's accessibility has been an issue for some with reports indicating it was unavailable during specific periods, requiring reservations for use. Additionally, there is a desire for a broader range of equipment options.
The Nanki-Shirahama Marriott Hotel features both indoor and outdoor pools that guests have praised for their quality. Many reviewers highlighted the pool as a nice and lovely facility, contributing to the overall wonderful atmosphere of the hotel. However, it's important to note that the outdoor pool has a seasonal opening time and does not open until the end of June, which may affect some visitors' plans. Despite a few mentions of the pool being closed or having limited notices about availability, the experience of using the pools, complemented by an amazing outdoor view from the rooms and the exceptional open-air bath, is generally positive. The hotel's customer service also received high accolades, further enhancing the stay experience. Limited options in the gym were mentioned but did not significantly detract from the overall enjoyment.
The Nanki-Shirahama Marriott Hotel boasts a prime location near Shirahama Beach, making it a top choice for beach lovers. Guests highlight the short and convenient walk to the pristine, clean shores of the beach, usually taking no more than a few minutes. The scenic beauty of the beach and the surrounding areas also consistently wins praise with some rooms offering picturesque sea views of Bai Bin Beach. Additionally, visitors have enjoyed the spectacular ocean views from the hotel's open-air baths on the top floor. The close proximity to the beach allows for enjoyable experiences like nighttime fireworks. Overall, the combination of beautiful beach scenery and convenient access to the shoreline make staying at this hotel a pleasant experience. The professionalism of the staff further enhances the stay, ensuring guests have a relaxing and memorable visit.
The Nanki-Shirahama Marriott Hotel is highly praised for its family-friendly environment and services tailored to accommodate children. The spacious and clean rooms provide great value and are ideal for family stays. The hotel staff go above and beyond to ensure a comfortable experience, offering thoughtful touches like footstools for children at the washbasin and children’s yukatas which delighted many young guests. The hotel also offers a family bath service, which many found refreshing and enjoyable for the whole family.
Mealtimes are another highlight with exceptional service during breakfast and dinner, where staff engage well with children and even go out of their way to provide additional items like plates and chopsticks when needed. Although breakfast can become crowded, the overall atmosphere remains welcoming and suitable for families or couples. The combination of Western and Japanese styles in the facilities adds to the charm, making it a recommended place for family vacations.
The Nanki-Shirahama Marriott Hotel, classified as a five-star hotel, offers competent service and excellent facilities. Guests have praised the hotel's staff for their amazing customer service, contributing to a fulfilling experience at a high-class hotel. Business travelers have found the services satisfactory during their stays. However, some reviews suggest that while basic cleanliness is maintained, the overall quality of service does not consistently meet the expectations for a hotel of this chain's five-star rating. Despite these inconsistencies, the hotel remains appreciated for its service and facilities.
The Nanki-Shirahama Marriott Hotel features private onsen baths that receive high praise from guests. Visitors appreciate the convenience and luxury of having a private onsen or hot spring bath directly in their room, often noting the impressive ocean views and soothing water sounds. The private hot tub on the balcony is another highlighted feature, offering a relaxing and picturesque experience. Guests find the baths spacious and the combination of a large bath with a beautiful view significantly enhances their stay. Overall, the private bathing facilities at this hotel provide a tranquil and enjoyable experience, making it a highly recommended choice for those seeking relaxation and comfort.
The Nanki-Shirahama Marriott Hotel offers a modern interior design that exudes a sense of luxury, ensuring a comfortable and relaxing stay. Guests experience consistent high standards typical of Marriott Hotels with all necessary amenities provided for a luxurious visit. The hotel maintains a chic atmosphere and a strong sense of cleanliness, contributing to its luxurious feel. Highlights include a luxurious breakfast that aligns with five-star standards seen in Tokyo. While overall satisfaction is evident, there is a consensus that the experience could be further enhanced.
The Nanki-Shirahama Marriott Hotel offers a romantic getaway, enhanced by its superb ocean views and stunning sunsets directly from the rooms. Many guests highlight the joy of enjoying a hot spring bath with an ocean view, making it a wonderful romantic experience. Booking a private bath to use the onsen together provides a unique and intimate experience. The hospitality and breakfast, especially the option to have breakfast in the room, add to the overall charm of the stay. Celebrations of special days are well-accommodated with thoughtful touches like wine sets prepared for guests. The hotel successfully provides a romantic trip suitable for adults with excellent onsen facilities and spectacular views both day and night.
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Location
Guests appreciate the serene surroundings and nearby scenery, making it an ideal spot for beach exploration and relaxation. The rooms are spacious and clean and the hotel maintains a high standard of cleanliness despite showing signs of aging. The staff are friendly and responsive, adding to the overall positive experience.
While the hotel is conveniently close to the beach and amenities, some guests noted the lack of dinner options and the challenge of walking up the hill from the bus stop. Nevertheless, the combination of excellent views, convenient location and helpful staff makes Nanki-Shirahama Marriott Hotel a favored choice for visitors to the area.
Breakfast
However, a few guests felt that the breakfast price of 4000 yen did not justify the selection or quality, deeming it not worth the cost despite the generally positive reviews about the food. Some found the breakfast to be average, while a couple of guests had less favorable experiences, citing issues like congestion during breakfast times. Nonetheless, the consensus leans towards a positive breakfast experience with a good balance of variety, quality and taste.
Dinner
However, several reviews suggest an inconsistency in terms of value and variety. Some guests feel that the dinner, while delicious, is quite pricey and doesn't always represent value for money. There are also comments about limited options, particularly in the buffet and some found the menu unenticing or the fish not fresh. Despite these critiques, the overall sentiment towards the hotel's culinary offerings remains largely positive with guests appreciating the delicious and well-presented meals and the ability to enjoy dinner while watching the sunset being a unique highlight.
The breakfast also receives positive feedback, contributing to an enjoyable dining experience overall. The staff's exceptional service, especially with family interactions and accommodating dietary needs, enhances the overall dining experience.
Rooms
A significant number of reviews commend the scenic views from the rooms, particularly the ocean views and the stunning sunsets. The rooms on higher floors seem to offer the best vantage points. Additionally, several rooms feature private onsen baths, which have been described as a luxurious touch, offering relaxation with magnificent views of the bay.
While most guests enjoyed their stays, a few noted issues such as occasional noise near the elevators, some outdated furnishings in the Japanese-style rooms and instances of insufficient cleanliness. Despite these minor setbacks, the overall sentiment is positive with ample space and comfort being the recurring themes in the guest feedback.
Beds
However, there are occasional mentions of the standard feather pillows being too low or too high, affecting sleep quality for some. A few guests also noted issues with bed adjustment and maintenance, indicating areas for improvement. Despite these occasional drawbacks, the overall consensus points toward clean and comfortable rooms with the comfort of the beds being a significant positive aspect of the stay.
Cleanliness
Staff
Guests found the overall attitude of the staff to be polite, courteous and thoughtful, making for a comfortable and pleasant stay. The hotel team was characterized by their smiling, approachable demeanor, which created an open and welcoming atmosphere. Additionally, the service provided by the nursing staff and other support personnel was described as top-notch and detail-oriented.
Despite a few less favorable interactions with some greeting area staff, the overwhelming consensus was that the service quality and staff support were impressive and significantly contributed to a positive hotel experience. The combination of excellent service, attentiveness and a friendly disposition makes the staff of Nanki-Shirahama Marriott Hotel a standout feature according to guests' reviews.
Spa
Gym
Pool
Beach
Family
Mealtimes are another highlight with exceptional service during breakfast and dinner, where staff engage well with children and even go out of their way to provide additional items like plates and chopsticks when needed. Although breakfast can become crowded, the overall atmosphere remains welcoming and suitable for families or couples. The combination of Western and Japanese styles in the facilities adds to the charm, making it a recommended place for family vacations.
5 Star
Private Pool
Luxury
Romantic
Yes, Nanki-Shirahama Marriott Hotel has pool(s) that belong to one or more of the following categories: Private Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
Yes, a spa is available at Nanki-Shirahama Marriott Hotel.
No, Nanki-Shirahama Marriott Hotel doesn't allow dogs.
Yes, parking facilities are available at Nanki-Shirahama Marriott Hotel.
Yes, Nanki-Shirahama Marriott Hotel has a gym.
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