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HiONE Holiday Hotel

Shenkeng , No. 265, Section 3, Beishen Road (Show on Map)

8.0

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsHiONE Holiday Hotel is renowned for its strategic location, offering travelers convenient access to various local attractions such as Shenkeng Old Street and Muzha Zoo. The nearby public transport and interchange facilitate easy commutes to Taipei's city center and other points of interest, making it ideal for families keen on exploring the area. The quiet neighborhood, supplemented by amenities like convenience stores and eateries, ensures a comfortable and stress-free stay. Guests appreciate the spacious rooms and cozy atmosphere, with friendly staff and convenient underground parking enhancing the overall experience, making the hotel a reliable choice for visits.

The breakfast buffet receives acclaim for its diverse offerings, blending Western and Chinese dishes, with guests enjoying the rich and commendable variety. The comfortable dining environment and professional staff add to the positive experience, although some minor issues with food temperature and replenishment are noted.

Room accommodations at HiONE Holiday Hotel are notably spacious and comfortable, featuring designs that cater well to families and groups with amenities such as living rooms and kitchenettes. The cleanliness and maintenance of the rooms are often praised, while the sweeping views from higher floors provide a serene backdrop for relaxation.

The hotel maintains high standards of cleanliness, creating a tidy and odor-free environment conducive to relaxation. Despite occasional minor areas needing attention, diligent cleaning staff contribute to the welcoming atmosphere. The quiet setting complements the overall tranquil experience.

Guests consistently highlight the friendly and enthusiastic staff at HiONE Holiday Hotel, praising the warm and professional service, particularly from the front desk personnel. Their helpful and attentive service significantly contributes to a positive stay experience, despite occasional comments on areas needing improvement.

While HiONE Holiday Hotel provides several convenient features, the Wi-Fi connection poses some challenges due to instability, hindering the seamless internet experience desired by guests.

Families find HiONE Holiday Hotel a superb choice, benefiting from family-friendly amenities and spacious accommodations. The strategic location and thoughtful service cater well to family needs, enhancing the visit with welcoming and accommodating staff.

The beds are well-received by guests for their comfort and ideal balance of softness and firmness, contributing to restful sleep experiences. Cleanliness around the bedding area supports the positive accommodation experience, although mixed feedback on pillow comfort arises.

As a four-star establishment, HiONE Holiday Hotel offers a notable cost-performance ratio with affordability and spaciousness making it attractive to cost-conscious travelers. The impressive hotel lobby initially makes a strong impression; however, mixed reviews concerning outdated facilities and room amenities detract from the expectations typically associated with a four-star rating. Overall, the hotel is praised for its cost-effectiveness and convenience, though some aspects prevent it from fully meeting the advertised four-star standard.
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Categories

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Business Hotel

Accessible Hotel

4-Star Hotel

Room Types

Deluxe Double Room The double room features a wardrobe, a carpeted floor, as well as a private bathroom featuring a bath and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 1 bed.

Superior King Suite This air-conditioned suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath. The suite features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 1 bed.

Executive Suite This spacious suite comprises 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a hairdryer. The air-conditioned suite provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit offers 3 beds.

Family Suite This spacious suite comes with 1 living room, 2 separate bedrooms and 1 bathroom with a bath and a hairdryer. The air-conditioned suite features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as mountain views. The unit has 2 beds.

Classic Quadruple Room The quadruple room provides a wardrobe, a sofa, as well as a private bathroom boasting a bath and a hairdryer. The air-conditioned quadruple room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

Deluxe Twin Room The twin room offers a wardrobe, a carpeted floor, as well as a private bathroom featuring a bath and a hairdryer. The spacious air-conditioned twin room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 2 beds.

Superior Triple Room The triple room provides a wardrobe, a carpeted floor, as well as a private bathroom boasting a bath and a hairdryer. The spacious air-conditioned triple room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

Budget Twin Room The twin room offers a wardrobe, a carpeted floor, as well as a private bathroom boasting a bath and a hairdryer. The air-conditioned twin room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 2 beds.

Standard Double Room The double room provides a wardrobe, a carpeted floor, as well as a private bathroom boasting a bath and a hairdryer. The spacious air-conditioned double room features a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Deluxe Triple Room The triple room features a wardrobe, a carpeted floor, as well as a private bathroom featuring a bath and a hairdryer. The spacious air-conditioned triple room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 3 beds.

Standard Family Room The family room features a wardrobe, a carpeted floor, as well as a private bathroom featuring a bath and a hairdryer. The spacious air-conditioned family room provides a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 4 beds.

Family Room The family room features a wardrobe, a carpeted floor, as well as a private bathroom featuring a bath and a hairdryer. The spacious air-conditioned family room offers a flat-screen TV with streaming services, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit offers 3 beds.

About HiONE Holiday Hotel

License: 1071226303

Guest Reviews

8.0

Very Good

Location

HiONE Holiday Hotel boasts a strategically convenient location that appeals to travelers, especially those eager to explore local attractions. Nestled near Shenkeng Old Street and Muzha Zoo, the hotel makes arranging trips to these popular sites a breeze. Its proximity to the Muzha Interchange and easy access to public transport enhance its appeal, offering a straightforward commute to Taipei's city center and other key spots like Maokong for a tea experience. Guests will appreciate the closeness to the bus stop, making local travel seamless and efficient. The surrounding neighborhood is well-serviced with amenities, including convenience stores and a variety of eateries, which lend to a comfortable and stress-free stay. The area is noted for being quiet, ensuring a restful environment after a day of exploration. For families eyeing a trip to the Taipei Zoo or a cultural stroll down Shenkeng Old Street, this hotel is ideally situated. Furthermore, the combination of spacious rooms and a cozy atmosphere makes it an attractive choice for a pleasant stay. Convenient underground parking and friendly staff only heighten the experience, making HiONE Holiday Hotel a reliable option for both short and extended visits.

Breakfast

HiONE Holiday Hotel receives mixed feedback for its breakfast offerings, with a notable number of positive remarks. Many guests appreciate the diverse and lavish breakfast buffet that features a mix of Western and Chinese dishes, including salad, steamed buns, and congee. The breakfast experience is often described as rich, delicious, and commendable, with a variety of options to choose from. The dining environment is praised for being comfortable, and the staff in the breakfast area are recognized for their professionalism and kindness. Breakfast is available until noon, which adds convenience for guests with different schedules.

However, some guests express dissatisfaction with certain aspects of the breakfast. Criticisms include cold food items, a lack of meat, and limited options catering to international palates, with notable absences such as bacon and eggs. Issues with replenishment of supplies and occasional absence of egg dishes are also mentioned. Despite these occasional drawbacks, the breakfast generally garners favorable reviews and is considered worth recommending by various guests.

Rooms

At HiONE Holiday Hotel, guests can expect a delightful stay in exceptionally spacious and comfortable rooms. Many reviews highlight the ample size of the rooms, making them perfect for families, with some rooms featuring two bedrooms, a living room, two bathrooms, and even a kitchenette. The spacious layouts often include small living rooms and extra beds, which offer a nice separation of space and are particularly appreciated by those traveling in groups.

The comfort of the accommodations is frequently mentioned, with soft, large beds and sound insulation that ensures a peaceful night’s rest. Despite being part of an older establishment, the rooms are clean and well-maintained, and the hotel staff receive praise for their friendliness and accommodating nature. The sweeping views from higher floors enhance the overall experience, providing a serene backdrop for relaxation.

While some facilities may feel outdated, the overall tidiness and thoughtful room amenities, like bottled water, make up for it. The hotel’s location is ideal, offering convenient access to popular attractions such as the Taipei Zoo and culinary hotspots in Shenkeng. Guests also appreciate the convenience of nearby amenities, including a 7-11 and public transportation options.

In summary, HiONE Holiday Hotel offers a comfortable and roomy retreat with excellent service, where guests can unwind with ease while enjoying the local attractions and conveniences.

Beds

The beds at HiONE Holiday Hotel have made a favorable impression on the guests. Descriptions highlight them as comfortable, with some praising their perfect balance of softness and firmness, which contributes to a restful night's sleep. Many noted the large size of the beds, with some rooms featuring a spacious king-size bed. The cleanliness and tidiness of the beds add to the overall comfort, making for an excellent accommodation experience. However, the pillows received mixed feedback, with some guests finding them a bit too soft or flat. Despite this, the general consensus is that the beds are a strong point of this hotel, helping to ensure a pleasant stay.

Cleanliness

HiONE Holiday Hotel has earned positive recognition for its impressive standards of cleanliness. Guests frequently highlight the spotless and odor-free environment that contributes to a relaxing and enjoyable stay. Rooms are often described as clean, tidy, and spacious, with guests appreciating the comfort provided despite the furnishings showing signs of age. Most of the hotel staff are friendly, further enhancing the guest experience.

While most guests are satisfied with the cleanliness, some subtle areas occasionally require attention, such as under the bed and the bathtub. The bathroom, although clean, does not separate wet and dry areas, and the carpet shows signs of wear due to age. Nonetheless, diligent cleaning staff ensure that overall tidiness remains commendable, contributing to a comfortable and welcoming atmosphere. The quiet environment emphasizes relaxation, making it an excellent choice for travelers seeking tranquility and cleanliness.

Staff

HiONE Holiday Hotel is frequently highlighted for its friendly and enthusiastic staff, with guests consistently praising their positive and welcoming attitude. The front desk personnel, in particular, are noted for their professionalism, enthusiasm, and warm service. Guests appreciate the considerate and kind service, often describing their interactions as helpful and attentive. While the majority of reviews underline the excellent service and the high quality of the staff, there are occasional mentions of areas needing improvement, such as staff training and professionalism in specific situations. The hotel's employees contribute significantly to a positive experience, offering thoughtful assistance and maintaining a warm and inviting atmosphere for visitors. Despite a few minor criticisms, the overall consensus is that the staff at HiONE Holiday Hotel play a crucial role in making stays comfortable and enjoyable.

Wi-Fi

HiONE Holiday Hotel offers a range of convenient features for guests, including easy parking, clean rooms, and affordable pricing. The hotel also provides internet-connected TVs, which enhance the stay experience. However, the Wi-Fi situation poses some challenges for guests seeking a seamless internet experience. While some reviews laud the rapid upload speeds, there are consistent reports of instability and connectivity issues with the wireless network. Guests frequently mention the Wi-Fi being unstable and prone to disconnecting, which can be a drawback for those who require a reliable internet connection during their stay.

Family

HiONE Holiday Hotel in New Taipei City stands out as an excellent choice for families seeking a comfortable and enjoyable stay. Guests appreciate the hotel's family-friendly atmosphere and amenity offerings, such as crib services and rooms thoughtfully equipped with sterilizers and bed enclosures for young children. Many reviews highlight the spacious and quiet accommodations, which cater well to families of varying sizes—from family rooms with upgraded features to business rooms that offer generous space for relaxation. The location is convenient for families exploring local attractions like the zoo or Shenkeng Old Street, with easy access to public transportation options. Service at the hotel receives praise, especially for the welcoming and accommodating front desk staff, adding to the overall positive experience of travelers seeking a family-oriented stay in the area. The combination of suitable facilities and valuable service makes HiONE an attractive option for those visiting with children.

4 Star

Situated in a convenient location with easy access to Taipei’s Xinyi District via a direct bus service, HiONE Holiday Hotel offers a notable cost-performance ratio that appeals to many budget-conscious travelers. Guests often find the affordability and spaciousness of the hotel, including upgrades to large suites, to be a high point of their stay. The hotel lobby stands out with its spacious and luxurious ambiance, lending an impressive first impression upon arrival.

Accommodations, however, present mixed reviews; while some appreciate the comfort and sound insulation of the rooms, others note that the facilities are outdated and lack the amenities expected from a four-star hotel. The shower area, in particular, is highlighted for its inadequacies in providing space for toiletries, contrasting sharply with typical higher-end accommodations.

Despite being marketed as a four-star hotel, some guests feel that both the service and room quality fall short of these expectations, comparing them unfavorably to lower-tier establishments. Overall, the hotel draws positive remarks for its cost-effectiveness and convenience, yet some aspects hinder it from fully meeting the four-star standard it advertises.

No, HiONE Holiday Hotel doesn't have any pool.

No, a spa isn't available at HiONE Holiday Hotel.

No, HiONE Holiday Hotel doesn't allow dogs.

No, parking facilities aren't available at HiONE Holiday Hotel.

No, HiONE Holiday Hotel doesn't have a gym.

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