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Summary of reviewsThe Holiday Inn Express & Suites Shelbyville by IHG is a highly acclaimed hotel praised for its exceptional location, breakfast, room quality, cleanliness, and staff service. Situated conveniently off the highway, it offers easy access for travelers and proximity to local dining options, making it an ideal choice for both transit visitors and those exploring nearby amenities. Guests consistently commend the location for its strategic convenience.
Breakfast at the hotel is recognized for its superb quality and variety, impressing with a selection ranging from hot dishes to cold options. The best biscuits and gravy, alongside consistently fresh and tasty offerings, enhance the dining experience, which is further complemented by friendly and attentive service within a clean breakfast area.
The rooms are frequently described as clean, comfortable, and spacious, contributing to a restful and relaxing stay. The overall cleanliness of the hotel and inviting atmosphere are recurrently praised, with guests noting the pleasant scents throughout the property. Pet-friendly accommodations further add to the appeal for travelers with animal companions.
The welcoming and efficient staff are highlighted for their exceptional service, with special mentions of standout members making a lasting impression on guests. Their friendliness significantly contributes to the positive ambiance of the stay, ensuring guest satisfaction. Despite occasional minor issues, the overwhelming feedback regarding cleanliness and service underscores the hotel's reputation as a desirable option for visitors to Shelbyville. Show more
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Categories
Hotel for Honeymoon
Dog Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Accessible Hotel
Hotel with Gym
Hotel with Outdoor Pool
Room Types
Queen Suite with Two Queen Beds and Sofa BedThis spacious suites has a kitchenette and separate living area.
King Suite with Sofa BedThis suite has a kitchenette and seating area.
King Room - Mobility Access/Hearing AccessibleThis room features a roll-in shower.
Standard King RoomThis room features a flat screen TV, cable, a large work desk, free WiFi, coffee maker, microwave oven, and mini refrigerator.
King Room - Disability Access Roll in ShowerThis room features a flat screen TV, cable, a large work desk, free WiFi, coffee maker, microwave oven, and mini refrigerator.
Standard RoomThis room features a flat screen TV, cable, a large work desk, free WiFi, coffee maker, microwave oven, and mini refrigerator.
Standard Room with Two Queen BedsThis room features a flat screen TV, cable, a large work desk, free WiFi, coffee maker, microwave oven, and mini refrigerator.
Suite - Mobility Access/Hearing AccessibleProviding free toiletries, this suite includes a private bathroom with a bath, a shower and a hairdryer. The suite features tiled floors, a seating area with a flat-screen TV with cable channels, air conditioning, a tea and coffee maker, as well as a sofa. The unit offers 2 beds.
Guest Reviews
8.0
Very Good
Location
The Holiday Inn Express & Suites Shelbyville by IHG is ideally situated for travelers seeking convenience and accessibility. Located directly off the highway, the hotel provides easy on-and-off access to the interstate, making it a top-tier choice for those pursuing a seamless travel experience. Guests appreciate its proximity to nearby dining options, adding to the overall convenience of the stay. The location is consistently praised for being perfectly situated, serving as a strategic spot for both transit travelers and those wanting to explore local amenities without straying far from their accommodations. This excellent location complements the friendly staff and well-maintained facilities, creating an appealing choice for visitors passing through or staying in Shelbyville.
Breakfast
At the Holiday Inn Express & Suites Shelbyville by IHG, breakfast consistently impresses guests with its quality and variety. Many reviewers highlight the abundance of choices available, ranging from hot options like eggs and sausages to cold selections such as yogurt, fruit, and cereal. The breakfast consistently exceeds expectations, earning descriptions such as excellent, awesome, and fantastic. Guests particularly appreciate the best biscuits and gravy they've encountered, alongside well-prepared dishes that are always hot and fresh. Service is noted as friendly and attentive, contributing to a pleasant dining experience. The breakfast area maintains a high standard of cleanliness, adding to the overall positive impression. Alongside the delectable breakfast, guests also mention the comfort of the beds and bedding, further enhancing their stay. Overall, the breakfast experience at this hotel stands out for its variety, quality, and excellent service.
Rooms
The Holiday Inn Express & Suites Shelbyville by IHG delivers a consistently positive experience when it comes to room quality. Guests emphasize the cleanliness and comfort of the rooms, frequently using words like clean, comfy, and spacious to describe their accommodations. The rooms are not only clean but also well-organized and quiet, contributing to a restful stay. Many highlight the large room sizes and the comfort of the beds. The hotel's lobby and overall facilities maintain the same standard of cleanliness. The friendly and accommodating staff enhance the experience, ensuring late check-ins are hassle-free. Additionally, the hotel offers a good breakfast and pet-friendly options, further adding to its appeal for travelers. Overall, the hotel stands out for its combination of cleanliness, comfort, and convenience.
Cleanliness
The Holiday Inn Express & Suites Shelbyville by IHG consistently impresses visitors with its exceptional cleanliness and welcoming atmosphere. Many guests highlight the hotel for its spotless rooms and facilities, which contribute to a comfortable stay. The entire property is frequently noted as being exceptionally clean, with some guests mentioning the pleasant scents throughout the hotel.
In addition to cleanliness, the staff receives praise for their friendly demeanor, enhancing the overall guest experience. Breakfast is another area where the hotel excels, with several reviews mentioning the good quality of the morning meal.
The hotel's location is particularly convenient, situated right off the highway, making it easy to access for travelers. Pet-friendly accommodations add to the allure for guests traveling with animal companions.
Despite overwhelmingly positive feedback, there are occasional concerns about room cleanliness and minor issues such as difficulty with TV channels or floor cleanliness. Nonetheless, the vast majority of guests seem to find the hotel clean and comfortable, making it a solid choice for those visiting the area.
Staff
At the Holiday Inn Express & Suites Shelbyville by IHG, travelers consistently highlight the warm welcome and attentive service provided by the staff. Guests remark on the friendliness and efficiency of the team, particularly noting the amiable nature of the front desk personnel. The hotel staff not only maintains a positive atmosphere throughout guests' stays but also goes the extra mile in accommodating visitors, ensuring a pleasant experience. Bubba, one of the standout members at the front desk, receives special praise for his exceptional service, with some suggesting he merits a raise and promotion. Reports consistently mention the cleanliness of the facilities, notably the breakfast area, alongside praise for the delicious morning offerings. Overall, travelers find the staff at the Shelbyville location reliably helpful and friendly, contributing significantly to the enjoyment of their stay.
Yes, Holiday Inn Express & Suites Shelbyville by IHG has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Holiday Inn Express & Suites Shelbyville by IHG.
Yes, Holiday Inn Express & Suites Shelbyville by IHG welcomes dogs.
No, parking facilities aren't available at Holiday Inn Express & Suites Shelbyville by IHG.
Yes, Holiday Inn Express & Suites Shelbyville by IHG has a gym.