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Summary of reviewsThe Holiday Inn Express & Suites Shelbyville by IHG is a highly acclaimed hotel praised for its exceptional location, breakfast, room quality, cleanliness, and staff service. Situated conveniently off the highway, it offers easy access for travelers and proximity to local dining options, making it an ideal choice for both transit visitors and those exploring nearby amenities. Guests consistently commend the location for its strategic convenience.
Breakfast at the hotel is recognized for its superb quality and variety, impressing with a selection ranging from hot dishes to cold options. The best biscuits and gravy, alongside consistently fresh and tasty offerings, enhance the dining experience, which is further complemented by friendly and attentive service within a clean breakfast area.
The rooms are frequently described as clean, comfortable, and spacious, contributing to a restful and relaxing stay. The overall cleanliness of the hotel and inviting atmosphere are recurrently praised, with guests noting the pleasant scents throughout the property. Pet-friendly accommodations further add to the appeal for travelers with animal companions.
The welcoming and efficient staff are highlighted for their exceptional service, with special mentions of standout members making a lasting impression on guests. Their friendliness significantly contributes to the positive ambiance of the stay, ensuring guest satisfaction. Despite occasional minor issues, the overwhelming feedback regarding cleanliness and service underscores the hotel's reputation as a desirable option for visitors to Shelbyville.
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