Info
Summary of reviewsZhaylau Hotel, nestled in a picturesque pine forest, offers guests a serene escape with a tranquil environment ideal for relaxation and a connection with nature. Its convenient location is close to entertainment options and notable natural sites like Shchuchye Lake and Shchuchinsk, making it easy to explore the area's beauty. The hotel is accessible via a nearby highway and bus route, enhancing its accessibility. Guests frequently commend the excellent value for money and the superb quality of the accommodations, marking it as a delightful haven in Kazakhstan’s beautiful surroundings.
Guests appreciate the delicious and carefully prepared food, which is reminiscent of homemade meals. The three-meal-a-day plan includes breakfast, lunch and dinner, which are well-received for their variety and tastiness. Meals such as borscht and pilaf are highlighted and portion sizes are generous, ensuring guests leave the dining area satisfied. The overall positive response to the hotel's food offerings contributes to a pleasant dining experience, despite some occasional remarks on the limited breakfast time window.
The rooms at Zhaylau Hotel are praised for their cleanliness and comfort. They are regularly maintained with spotless bed linen and towels, creating a fresh and well-kept atmosphere. The rooms, although simple and sometimes noted as small, manage to be cozy, warm and practical with some featuring amenities like balconies. Family-friendly features, such as a small playground, further enhance its appeal for those traveling with children. However, some guests note the lack of air conditioning and poor sound insulation as areas needing improvement.
The staff at Zhaylau Hotel consistently receive high praise for their friendliness and attentiveness. Figures like owner Abai and administrator Aliya, along with the hotel's chefs, are frequently mentioned for their welcoming and helpful demeanor. The collective efforts of the polite, responsive and observant staff ensure a warm, accommodating atmosphere that makes guests feel genuinely cared for during their stay.
The beds contribute significantly to the positive reviews with guests highlighting their comfort and the clean, white bedding. The wide beds, equipped with orthopedic and firm mattresses, ensure a restful sleep, although there are occasional mentions of creaky bed frames.
In summary, Zhaylau Hotel stands out as a clean, cozy and well-maintained establishment with friendly staff, delicious food and comfortable accommodations, making it a highly recommended destination for those seeking a peaceful retreat amidst nature.
Show moreRead review summaries for all categories
Categories