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Summary of reviewsZhaylau Hotel, nestled in a picturesque pine forest, offers guests a serene escape with a tranquil environment ideal for relaxation and a connection with nature. Its convenient location is close to entertainment options and notable natural sites like Shchuchye Lake and Shchuchinsk, making it easy to explore the area's beauty. The hotel is accessible via a nearby highway and bus route, enhancing its accessibility. Guests frequently commend the excellent value for money and the superb quality of the accommodations, marking it as a delightful haven in Kazakhstan’s beautiful surroundings.
Guests appreciate the delicious and carefully prepared food, which is reminiscent of homemade meals. The three-meal-a-day plan includes breakfast, lunch and dinner, which are well-received for their variety and tastiness. Meals such as borscht and pilaf are highlighted and portion sizes are generous, ensuring guests leave the dining area satisfied. The overall positive response to the hotel's food offerings contributes to a pleasant dining experience, despite some occasional remarks on the limited breakfast time window.
The rooms at Zhaylau Hotel are praised for their cleanliness and comfort. They are regularly maintained with spotless bed linen and towels, creating a fresh and well-kept atmosphere. The rooms, although simple and sometimes noted as small, manage to be cozy, warm and practical with some featuring amenities like balconies. Family-friendly features, such as a small playground, further enhance its appeal for those traveling with children. However, some guests note the lack of air conditioning and poor sound insulation as areas needing improvement.
The staff at Zhaylau Hotel consistently receive high praise for their friendliness and attentiveness. Figures like owner Abai and administrator Aliya, along with the hotel's chefs, are frequently mentioned for their welcoming and helpful demeanor. The collective efforts of the polite, responsive and observant staff ensure a warm, accommodating atmosphere that makes guests feel genuinely cared for during their stay.
The beds contribute significantly to the positive reviews with guests highlighting their comfort and the clean, white bedding. The wide beds, equipped with orthopedic and firm mattresses, ensure a restful sleep, although there are occasional mentions of creaky bed frames.
In summary, Zhaylau Hotel stands out as a clean, cozy and well-maintained establishment with friendly staff, delicious food and comfortable accommodations, making it a highly recommended destination for those seeking a peaceful retreat amidst nature. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Free Wi-Fi
Hotel with Parking
Room Types
Single Room with ShowerThe single room offers a wardrobe, parquet floors, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Standard Double RoomThe double room provides a wardrobe, parquet floors, a balcony with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Superior Queen RoomOffering free toiletries, this double room includes a private bathroom with a shower. The double room offers a flat-screen TV, a tea and coffee maker, a wardrobe, parquet floors as well as garden views. The unit offers 1 bed.
Standard Family RoomThe family room provides a tea and coffee maker, a seating area, a balcony with garden views as well as a private bathroom featuring a walk-in shower. The unit offers 1 bed.
Family Junior SuiteThe spacious family room offers a tea and coffee maker, a seating area, as well as a private bathroom boasting a walk-in shower and a bidet. The unit has 3 beds.
Comfort Triple Room with ShowerA seating area with a flat-screen TV, a desk and a private bathroom are available in this spacious triple room. The unit has 2 beds.
Family Junior SuiteThe spacious family room provides a tea and coffee maker, a seating area, as well as a private bathroom featuring a walk-in shower and a hairdryer. The family room offers a flat-screen TV, a wardrobe, a sofa, parquet floors as well as garden views. The unit offers 3 beds.
Guest Reviews
8.6
Very Good
Location
Nestled in a picturesque pine forest, Zhaylau Hotel offers a serene escape for those seeking tranquility and a connection with nature. This charming hotel is enveloped by lush woodlands, providing guests with a peaceful environment that is perfect for relaxation. Its convenient location is close to all entertainment options, yet it ensures a quiet atmosphere away from the hustle and bustle.
Shchuchye Lake and Shchuchinsk are both within walking distance, approximately 15 to 25 minutes, making it easy to explore the natural beauty of the area. The hotel is also accessible via a nearby highway and is serviced by bus route 11, connecting it directly to the city of Shchuchinsk. Guests commend the excellent value for money and the superb quality of the accommodations.
Ideal for family vacations, the hotel's surroundings offer opportunities for enjoying fresh air, peaceful walks and the calming sounds of birds amidst the forest. The clean and tidy premises, coupled with a friendly staff and delicious food, enhance the overall experience, making this hotel a delightful haven amidst Kazakhstan's beautiful nature.
Breakfast
Guests of Zhaylau Hotel have consistently praised the food, describing it as delicious, varied and reminiscent of homemade meals. Breakfast, along with lunch and dinner, is notably tasty and well-prepared, though some have likened it to simple offerings found in Soviet canteens or sanatoriums. The food is generally described as quite good and carefully prepared, contributing to an overall positive dining experience. Meals are uniquely served with care and beauty, adding to the enjoyment of those who stay. The presence of three scheduled meals a day is appreciated and well-received by guests with many highlighting the inclusion of meals in the room rate as a significant perk. Full board is available, making it a convenient choice for travelers seeking comprehensive meal plans during their stay. Despite some remarks on the limited breakfast time window, the overall response to the hotel's food offerings remains overwhelmingly positive.
Dinner
Zhaylau Hotel offers a satisfying culinary experience with their inclusive three-meal-a-day plan. Guests consistently highlight the delicious and varied food provided throughout their stay. The kitchen delivers hearty, homemade meals that are both simple and tasty, catering well to diverse palates with dishes like borscht and pilaf. Portion sizes are notably generous, ensuring that no guest leaves the dining area hungry. The scheduled breakfast, lunch and dinner are prepared with care, adding to the overall positive experience of the stay. While most reviews praise the flavorful and filling nature of the food, there are occasional mentions of less impressive dishes. Overall, the food at Zhaylau Hotel receives high marks for its quality, variety and satisfying portions.
Rooms
Zhaylau Hotel offers rooms that are consistently noted for their cleanliness and comfort. Guests frequently praise the hotel for maintaining a high standard of cleanliness throughout with rooms that are regularly tidy. The bedding and towels are described as snow-white, enhancing the fresh and well-maintained feel of the accommodations.
The rooms are cozy and warm, often with bright interiors that create a welcoming atmosphere. While many rooms are described as simple and unpretentious, they still manage to be comfortable and practical. Some rooms, however, are noted to be small and a bit cramped, which might be a consideration for travelers seeking more expansive spaces.
Despite the compact size of certain rooms, they are frequently noted to be well-equipped and some even come with balconies, adding a pleasant touch for guests. The amenities include a lovely courtyard with a barbecue, adding to the overall pleasant ambiance of the hotel.
There are areas for improvement noted by guests, such as the lack of air conditioning which can make top-floor rooms uncomfortably hot. Sound insulation appears to be poor and some guests have mentioned that the smell in certain rooms can be bothersome, especially when windows cannot be opened at night.
For those traveling with children, the hotel features a small playground, enhancing its family-friendly appeal. Overall, Zhaylau Hotel is recommended for its clean, cozy rooms and warm atmosphere, though potential guests might want to be mindful of room size and ventilation issues.
Beds
The beds at Zhaylau Hotel consistently receive high praise from guests. The accommodations feature very comfortable beds and clean bedding with frequent mentions of the white, new sheets contributing to a fresh and inviting atmosphere. Guests appreciate the wide beds, equipped with excellent orthopedic and firm mattresses, ideal for a restful sleep. Additionally, some rooms come with a comfortable mattress and a balcony, enhancing the overall stay experience. While most feedback is positive, there has been occasional mention of bed frames creaking. Overall, Zhaylau Hotel provides a superior sleeping environment, ensuring guests enjoy a good night's rest.
Cleanliness
Zhaylau Hotel consistently impresses guests with its high standards of cleanliness. The rooms are described as clean and cozy with many reviewers highlighting the spotless condition of the bed linen and towels. Guests appreciate the overall cleanliness of the hotel, including the well-kept rooms, which often feature balconies. Additionally, the hotel benefits from a clean and orderly environment, both inside and around the premises. The polite staff also contributes to maintaining this high level of tidiness, ensuring guests enjoy a hygienic and pleasant stay.
Staff
The Zhaylau Hotel has garnered a reputation for its exceptional staff, who consistently receive high praise from guests. Visitors frequently note the friendly and attentive nature of the team, describing them as polite, calm and responsive. Notably, figures such as owner Abai and administrator Aliya are mentioned for their welcoming demeanor and willingness to assist with various needs. The chefs also receive commendations for their culinary skills, further enhancing the overall guest experience. The collective efforts of the courteous, observant and helpful staff ensure a warm and accommodating atmosphere, making guests feel genuinely cared for during their stay.
No, Zhaylau Hotel doesn't have any pool.
No, a spa isn't available at Zhaylau Hotel.
No, Zhaylau Hotel doesn't allow dogs.
Yes, parking facilities are available at Zhaylau Hotel.