Summary of reviewsThe Hengshan Garden Hotel is a highly recommended hotel in Shanghai with guests praising its excellent location within walking distance of the Bund and easy access to the train station and great restaurants. The staff is highly regarded for their helpfulness and friendliness with good English spoken by associates at the front desk and Executive Lounge. The rooms are spacious, clean and well-maintained with proper Western breakfast and modern amenities. The hotel is also noted for its cleanliness with superb cleaning staff and a focus on keeping both rooms and public areas tidy. While some guests found the breakfast to be average or lacking in diversity, most agreed that it was generous and plentiful. Overall, the Juss Hengshan Hotel is a comfortable and affordable choice for those looking for a clean and ideally located stay in Shanghai. Show more
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Categories
Luxury Hotel
Hotel for Honeymoon
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool Private Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Hotel with Tennis Courts
5-Star Hotel
Hotel with Private Pool Rooms
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
Business RoomModern room including a TV and a tea/coffee maker. It includes a bathrobe and slippers.
Executive Deluxe RoomModern room with views of the park. It includes a flat-screen TV and a desk with an ergonomic chair.
The Club Lounge includes free internet.
Room offers benefits:
- Private check-in and check-out at Club Lounge
- Daily newspapers and welcome fruit upon arrival - Free local calls, free incoming fax service (delivered to guestrooms), free outgoing local fax
- Free access to fitness centre, steam bath, sauna and swimming pool - Free usage of the meeting room for 2 hours per stay (reservation is needed)
- Free pressing for 2 pieces of clothes per stay - 10% discount on food and beverage at all on-site restaurants and bars (excluding promotional items)
- Afternoon Tea at Club Lounge from 14:00-16:00 - Happy Hour at Club Lounge from 17:00-20:00
- Late check-out till 16:00 (subject to availability)
- Private butler service
The Juss Hengshan Hotel, formerly known as the Regal International East Asia Hotel, is highly regarded for its excellent location according to guests' reviews. The hotel is within walking distance of the Bund, one of Shanghai's top tourist attractions. The staff at this location are highly praised with many reviewers commenting on their helpfulness and friendliness. Rooms are also highly reviewed for their cleanliness and modern amenities and size. Guests also appreciate being so close to the train station, being in a great area of the city and having easy access to excellent restaurants. So if you're looking for a comfortable, clean and ideally located hotel in the heart of Shanghai, the Juss Hengshan Hotel could be the perfect choice for you.
Breakfast
The breakfast at Hengshan Garden Hotel receives mostly positive reviews from guests. Many comment on the delicious and proper western breakfast, as well as the variety of smaller food items available. Though some guests find the breakfast to be average or with too few options, most agree that it could be even more diverse. Despite the current pandemic, the hotel has still managed to maintain a high standard for breakfast. Overall, the breakfast is deemed very generous and plentiful by guests with the exception of those who prefer Chinese-style breakfasts.
Rooms
Juss Hengshan Hotel, formerly known as the Regal International East Asia Hotel, offers guests spacious and clean rooms with proper Western breakfast. Guests rave about the cleanliness and brightness of the rooms and appreciate their size in comparison to other downtown hotels. While some rooms may be slightly outdated, they are nonetheless comfortable and quiet with excellent service. A few guests noted minor issues such as limited power sockets and unclear TV images, but overall the rooms are well-maintained and affordably priced. The hotel also boasts a convenient location.
Cleanliness
If you're looking for a clean and comfortable stay in Shanghai, the Hengshan Garden Hotel may be just what you're looking for. Guests have raved about the cleanliness of this hotel, noting that the rooms are very clean and bright and that the cleaning staff are superb in their work. Additionally, the location is great and the proper western breakfast is a welcome treat. While some reviewers noted that the daily cleaning could be more detailed, this doesn't seem to detract from the overall cleanliness of the hotel. With a focus on keeping rooms both inside and out clean, this hotel is sure to impress any guest looking for a tidy and comfortable stay.
Staff
The staff of Hengshan Garden Hotel has received high praise from guests. Women at the front desk were very helpful, while the overall staff was described as amazing, friendly and courteous. It was noted that the associates spoke good English, including those at the FO and Executive Lounge. The service was good, efficient and polite with good food complemented by nice service. Guests found the service to be warm and comfortable with a helpful and kind attitude. Some guests did note one duty manager who was unfriendly, but this was outweighed by the efficient and polite service provided by other staff members. Overall, the hotel staff was highly regarded and provided a pleasant stay for guests.
Yes, Hengshan Garden Hotel has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Private Pool.
Yes, a spa is available at Hengshan Garden Hotel.
No, Hengshan Garden Hotel doesn't allow dogs.
Yes, parking facilities are available at Hengshan Garden Hotel.