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Okura Garden Hotel Shanghai

Shanghai , 58 Mao Ming Nan Lu (Show on Map)

8.7

Very Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsThe Okura Garden Hotel Shanghai is a highly recommended hotel for both business and leisure travelers. Its location in the French Concession area is praised for its convenience and proximity to restaurants, cafes, bars, shops and famous landmarks. The breakfast is diverse and of high quality with healthy options available. The rooms are clean and comfortable, although some guests noted that they are a bit outdated and small. The hotel's cleanliness is highly praised and the staff is friendly, helpful and professional. The gym has received mixed reviews, but overall, the hotel is considered a true five-star experience with a rich cultural heritage and an elegant atmosphere. Despite a few negative reviews, the Okura Garden Hotel Shanghai is highly recommended for a luxurious stay in Shanghai.
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Categories

Business Hotel

Boasting a central location in Shanghai and featuring lavish rooms and an array of different meeting venues, this hotel is an ideal place for business travellers who find themselves in this bustling city.

Skyscraper Hotel

This high hotel represents the Art Deco style and its beautiful decor and architecture has been used to film scenes in the past. The elegant building has 33 floors and it is surrounded by 7 acres of exquisitely landscaped garden areas.

Hotel with EV Charging Stations

Luxury Hotel

Hotel for Honeymoon

Hotel with Spa

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

Indoor Pool Pool Lap Lanes

Hotel with Free Wi-Fi

Hotel with Parking

EV charging stations

Accessible Hotel

Hotel with Gym

Hotel with Tennis Courts

5-Star Hotel

Hotel with Pool Lap Lanes

Hotel with Indoor Pool

Room Types

Superior Twin Room This twin/double room has a seating area, bathrobe and minibar. Please note that the admission fee to Health Club for guests who stay in Superior Room would be CNY 50 per time. More information, please confirm with the property directly in advance.

Deluxe Room This double room's standout feature is the hot tub. Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, soundproof walls, a minibar, a wardrobe as well as city views. The unit offers 1 bed.

Executive Room This double room has air conditioning, minibar and bathrobe. Guests have free access to the Executive Lounge.

Suite Room This suite features a living area, TV, minibar, safe and a bathroom with bathtub. Guests have free access to the Executive Lounge.

Superior Double Room This room has a seating area, bathrobe and minibar. Guests can enter the health club for an additional charge of CNY 50 per time. More information, please confirm with the property directly in advance

Deluxe Single Room This room has a seating area, bathrobe and minibar. Guests can enter the health club for free. More information, please confirm with the property directly in advance

Superior Twin Room The package includes sandwich set dinner for 2 persons (available on the day of arrival only).

About Okura Garden Hotel Shanghai

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Guest Reviews

8.7

Very Good

Location

The Okura Garden Hotel Shanghai is praised by guests for its excellent and convenient location in the French Concession area, surrounded by beautiful scenery and close to a metro station. Guests enjoy being within walking distance of many restaurants, cafes, bars and shops on bustling Huaihai Road and nearby streets, while still enjoying a quiet and peaceful atmosphere. The hotel's location is also ideal for travelers looking to explore the city's famous landmarks and attractions. The staff is friendly and helpful and the rooms are clean and comfortable. Overall, the Okura Garden Hotel Shanghai offers a great experience for both business and leisure travelers.

Breakfast

The breakfast at Okura Garden Hotel Shanghai has left guests impressed with its quality and diversity of food. Some found it awesome and excellent, while others praised the international buffet and the Japanese-ish level of service standards. Guests appreciated the freshness of the ingredients and the healthy options available, such as the Japanese set breakfast, which was high in quality and delicious. Although some found the breakfast disappointing and not up to 5-star hotel standards, others loved the variety of options like Western, Chinese and Japanese cuisine. Some guests even felt at home with the international spread, but others hoped for more extensive options. The breakfast was always the same with minor adjustments throughout the week. While some dishes didn't meet guests' expectations, such as the cold and hard dumplings, the overall breakfast experience was satisfying.

Rooms

The Okura Garden Hotel Shanghai offers lovely and clean rooms, although some guests noted that they are a bit outdated and small. The bathrooms are also small and the furniture is dated, but the rooms are comfortable and fulfill the basic needs. The facilities, including the television, are a bit old, but the room still offers a range of amenities like a bidet and in-room drinking water. Overall, many guests enjoyed their stay and appreciated the friendly staff and convenient location, although some guests did note maintenance issues and outdated facilities. However, the Okura Garden Hotel Shanghai offers a satisfactory experience for those looking for a comfortable and clean room with basic amenities.

Cleanliness

The Okura Garden Hotel Shanghai boasts a great hygiene concept and is a clean and cozy place to stay. The staff is polite and helpful with good English skills, catering well to international guests. While there were occasional reports of slightly outdated facilities or a damp smell, the overall cleanliness of the hotel was highly praised. The quality of bedding and towels were exceptional and many guests appreciated the daily cleaning service from attentive staff members. Some guests noted that the hotel's maintenance could be improved, but the classical decor and comfortable layout were maintained well. Despite a minority of negative reviews, the hotel's cleanliness stood out to many as one of its strengths.

Staff

The staff of Okura Garden Hotel Shanghai is often praised by guests for being helpful, friendly, polite, professional and providing great customer service. Many guests appreciate the attentive and patient handling of requests and the welcoming atmosphere that made them feel like home. However, there were some negative reviews regarding poor service attitudes, rude and unprofessional behavior and communication issues with the front desk and room service. Overall, the hotel staff is reputed to be a dedicated and international team that provides excellent guest experiences.

Gym

The Okura Garden Hotel Shanghai's gym has received mixed reviews from guests. Some found it disappointing that a 5-star hotel charges a fee for gym use and found the gym to be small and sparsely equipped. There were also complaints about staff attitude and management. However, there were positive comments about the cleanliness of the fitness club and reports of enjoyable experiences from some guests who used the gym or went swimming. Overall, gym users should be prepared to pay an extra fee, but it may still be worth checking out for those looking for a workout during their stay.

5 Star

The Okura Garden Hotel Shanghai boasts a rich cultural heritage, as seen in its classic architectural design. As a true five-star hotel, the facilities and services reflect this high standard with the exception of having to pay for gym use, which some guests found disappointing. Despite this, the general consensus is overwhelmingly positive with guests describing it as a truly five-star experience. However, some negative reviews were reported with one customer going as far as to say it was the worst five-star hotel they had ever stayed in. Despite this, the overall impression is that the hotel lives up to its five-star rating.

Luxury

The Okura Garden Hotel Shanghai is a history-filled, classic and elegant hotel, perfect for a luxurious stay in Shanghai. Though there are a few negative reviews, most guests highly recommend this old yet cozy five-star hotel. The hotel's atmosphere is distinguished and impressive and guests rave about its central location and delicious breakfast. Come and experience the Okura Garden Hotel Shanghai for yourself!

Yes, Okura Garden Hotel Shanghai has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.

Yes, a spa is available at Okura Garden Hotel Shanghai.

No, Okura Garden Hotel Shanghai doesn't allow dogs.

Yes, parking facilities are available at Okura Garden Hotel Shanghai.

Yes, Okura Garden Hotel Shanghai has a gym.

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