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Grand Hyatt Shanghai boasts magnificent architecture (the building was included in the Guinness World Records 2000: Millennium Edition as the highest hotel in the world), an ideal location (located in the Lujiazui financial center and merely 30 minutes from Shanghai Hongqiao International Airport), sophisticated rooms and suites (the hotel's 548 rooms and suites combine contemporary design with traditional Chinese aesthetics), irresistible dining options and innovative event spaces.
Summary of reviewsGrand Hyatt Shanghai is a hotel that offers a prime location with stunning views of the city. Guests love the convenience of being situated in the finance district and on the Bund. The breakfast spread is impressive with the club lounge and breakfast restaurant receiving high praise. The rooms are spacious, clean and well-maintained with beautiful views of the city. The hotel's cleanliness is widely praised with guests consistently mentioning the good work of the cleaning staff. The staff is helpful, professional and friendly with many guests raving about their excellent service. While there are some negative reviews, most guests agree that the staff at Grand Hyatt Shanghai strive to provide excellent service. Overall, if you're looking for a hotel with a great location, stunning views and excellent service, Grand Hyatt Shanghai is definitely one to consider.
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Offering modern and spacious rooms and suites with spectacular views over the city, as well as a fully equipped business centre with secretarial support and translation services, office equipment and private areas for working, this skyscraper hotel is an ideal choice for all business travellers.
The Jin Mao Tower soars up to incredible height of 421 meters (1,381 ft), from which this hotel occupies the building’s 58th to 85th floors. Views are breathtaking and open to the vast horizon in the huge city and river.
The design of the building is unique and the sight of it lighted in the nights is otherworldly.
Hotel with EV Charging Stations
Hotel near Nightlife Spots
Indoor Pool Pool Lap Lanes
Hotel with Pool Lap Lanes
Room Types
About Grand Hyatt Shanghai
Guest Reviews
Grand Hyatt Shanghai is a hotel with a prime location that guests love. Situated in the finance district, the hotel puts guests in close proximity to everything they need. The hotel is also conveniently located on the Bund, providing guests with great 270-degree views of the river and Pearl Tower. Several guests enjoyed the location and the view of the Shanghai Tower from their window. Overall, the location of the hotel is described as 'great', 'convenient' and '优异' by guests. If you're looking for a hotel with a great location and fantastic views in Shanghai, Grand Hyatt is definitely one to consider.
If you're looking for a hotel with a great breakfast spread, Grand Hyatt Shanghai might just be the one for you. Despite a few negative experiences reported by some guests (including cockroaches and long wait times), many reviewers praised the hotel's breakfast offerings. The club lounge was particularly impressive with both the evening spread and breakfast receiving high praise. Plus, the breakfast restaurant itself boasts stunning views on the 56th floor. Snacks, coffee and fruit were also enjoyable, although some guests felt the price was a bit steep for what was offered. While the variety of breakfast options was sometimes criticized, the dishes that were available were generally well-prepared and tasty. If you're willing to take a chance, Grand Hyatt Shanghai's breakfast might just surprise you.
The Grand Hyatt Shanghai boasts spacious and clean rooms with beautiful views. Guests rave about the superb layout and decor of the rooms with highlights including the amazing bed and room service. Some guests have reported minor issues with facilities, such as cracking paint on the ceiling or outdated decor, but overall the rooms are well-maintained and offer a comfortable stay. Additionally, the hotel's location on the upper floors allows for breathtaking views of the city.
The cleanliness of Grand Hyatt Shanghai has been widely praised by guests with many describing their rooms as fantastic and clean. Although some reviews noted a few issues with dirt and hair on the floors upon arrival, the overall consensus is that the hotel rooms are tidy and well-maintained. However, some guests did mention that the bathroom equipment is outdated and a few reported issues such as leaky showers and a strong grease smell in the bathroom. Additionally, some areas such as the windows and the lounge were mentioned as needing some attention from the hotel staff. Despite these drawbacks, guests consistently mention the good work of the cleaning staff with many saying that the rooms were spotless and the cleaning personnel exhibited good attitudes.
If you're looking for a hotel with excellent staff, then the Grand Hyatt Shanghai might just be the place for you. Guests rave about the helpful, professional and friendly attitude of most of the staff members, especially those at the front desk like Alex. However, there are some negative reviews too with complaints about slow or unprofessional service from some staff members, particularly those who seem overwhelmed or unable to handle unusual or difficult situations. On the whole though, guests feel that the hotel staff go out of their way to find solutions and help guests feel at home. The club lounge is especially popular, being compared to a family restaurant full of people. Ultimately, the level of customer service you receive may vary depending on who you encounter, but most guests agree that the staff at the Grand Hyatt Shanghai strive to provide excellent service.
Yes, Grand Hyatt Shanghai has pool(s) that belong to one or more of the following categories: Indoor Pool, Pool Lap Lanes.
Yes, a spa is available at Grand Hyatt Shanghai.
No, Grand Hyatt Shanghai doesn't allow dogs.
Yes, parking facilities are available at Grand Hyatt Shanghai.
Yes, Grand Hyatt Shanghai has a gym.