Grand Central Hotel Shanghai - Nanjing Road

Shanghai 31.23536200, 121.48136900 , No. 505 Jiujiang Road (Show on Map)
8.8
Excellent


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Summary of reviewsThe Grand Central Hotel Shanghai - Nanjing Road offers an exceptional stay in the heart of Shanghai, marked by its prime location and high standards of luxury. Situated near the iconic Nanjing Road, the hotel provides guests with convenient access to major attractions, dining options, shopping districts, and public transit, enhancing the overall experience for those eager to explore the vibrant cityscape.

The hotel is celebrated for its luxurious atmosphere, with an elegant lobby adorned with lavish gold and bronze-plated accents. Guests consistently praise the spacious and comfortable accommodations, highlighting the classic decor featuring solid wood furnishings and marble bathrooms. The beds are noted for their comfort, contributing to restful sleep, while the rooms are commended for cleanliness and the well-maintained environment.

Breakfast at the hotel receives mixed reviews, though it is generally appreciated for the combination of Western and Chinese dishes, offering a diverse spread. Despite some guests desiring more international variety, the buffet is largely regarded as satisfying and of good quality.

The hotel's amenities, including the spa and swimming pool, are well-received. The wellness facilities are described as exceptional, with particular accolades for cleanliness and the quality of the spa services. The pool, though occasionally mentioned as small, is acknowledged for contributing to a relaxing and delightful stay.

Staff at Grand Central Hotel Shanghai are lauded for their professionalism and friendliness, providing outstanding service and ensuring guests feel welcome. The concierge is particularly praised for dedication and helpfulness, with effective communication in English easing language barriers.

While the complimentary Wi-Fi is a notable amenity, it may have limitations in speed and access to overseas sites. Nonetheless, the service is appreciated for its inclusion.

The hotel is viewed as offering excellent value for money, providing a five-star experience at attractive prices. With its strategic location, luxurious offerings, and exceptional staff, guests often express appreciation for the experience and indicate a desire to return on future visits to Shanghai.
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Hotel near Nightlife Spots
Situated on Nanjing Road, the Grand Central Hotel provides easy access to numerous nightlife options. Nanjing Road is known for its music venues, nightclubs and restaurants. The hotel offers comfortable accommodations and convenient access to entertainment.

Luxury Hotel

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

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5-Star Hotel

Hotel with Indoor Pool

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Room Types
Business Suite Luxurious and modern, this air-conditioned suite comes with a separate living room and an additional guest toilet. Includes a sofa set, flat-screen TV and a well-stocked minibar. En suite bathroom has a bathtub.

Deluxe Business Twin Room Luxurious and modern, this spacious air-conditioned room comes with a flat-screen TV, personal safe and minibar. En suite bathroom has a bathtub.

Executive Twin Room Luxurious and modern, this spacious air-conditioned room comes with a flat-screen TV, a personal safe, a minibar and an iPod dock. En suite bathroom has a bathtub. For those who check in with third guest, an additional charge is required. The extra fee includes the access to executive lounge and 1 extra bed. More information, please contact the property in advance.

Executive Suite For those who check in with third guest, an additional charge is required. The extra fee includes the access to executive lounge and 1 extra bed. More information, please contact the property in advance.

Executive Double Room This double room has a bathrobe, electric kettle and seating area. For those who check in with third guest, an additional charge is required. The extra fee includes the access to executive lounge and 1 extra bed. More information, please contact the property in advance. This room offers breakfast for 2 guests.

Deluxe Business Double Room Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious air-conditioned double room features a flat-screen TV with cable channels, soundproof walls, a minibar, a tea and coffee maker as well as city views. The unit has 1 bed.

Superior Queen Room ( single bbf included) Offering free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious double room offers air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Superior Double Room (No extra bed available) Featuring free toiletries and bathrobes, this double room includes a private bathroom with a bath, a shower and a bidet. The spacious double room features air conditioning, soundproof walls, a minibar, a tea and coffee maker, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Deluxe Business Twin Room DOTD The unit has 2 beds.

Guest Reviews
8.8
Excellent
Location
Situated in the very heart of Shanghai, Grand Central Hotel Shanghai boasts an exceptional location that appeals to travelers keen on exploring the city's vibrant offerings. Just steps away from the bustling Nanjing Road, guests have unparalleled access to a prime shopping street filled with dining options and retail therapy. The hotel's strategic position ensures that major attractions such as the Bund and various metro stations, including the East Nanjing Road Station, are within easy reach, making it an ideal base for sightseeing and local exploration.

This well-located hotel allows for both leisurely strolls and swift transport around the city, with convenient proximity to the city’s pedestrian zones and public transit links. The central setting not only facilitates access to major tourist spots but also to a variety of eateries and shopping districts, enhancing the overall travel experience.

Guests appreciate the ease of access to Shanghai's highlights, coupled with the hotel's professional and accommodating staff. In addition to its enviable location, the hotel offers spacious, clean, and comfortable accommodations that complement its surroundings, ensuring a pleasant stay for those looking to immerse themselves in the dynamic cityscape of Shanghai.

Breakfast
At the Grand Central Hotel Shanghai on Nanjing Road, breakfast appears to be an experience that guests approach with mixed expectations. The spread is often praised for its combination of Western and Chinese dishes, offering a diverse and abundant selection. Many guests appreciate the good quality, extensive variety, and the presence of distinct offerings such as made-to-order omelets. Positive remarks highlight that the breakfast buffet is clean, fabulous, and satisfying, with some guests experiencing an excellent and delicious breakfast.

However, despite the positive notes, some guests found the breakfast to be somewhat repetitive and lacking the international diversity expected at a hotel of this caliber. While there is enough to please the Western palate, some reviewers noted that the breakfast options could be more varied and international. The physical space for dining is described as somewhat cramped, and the cost of breakfast is viewed by several guests as too expensive, especially given the perceived limitations in variety and quality on certain days.

Overall, the breakfast at Grand Central Hotel Shanghai promises a good mix of options and flavors, though there are suggestions for improvement in variety and cost to better match the international standing of the hotel.

Rooms
At the Grand Central Hotel Shanghai - Nanjing Road, the rooms deliver an impressive experience for guests seeking quality accommodation in an excellent location near Nanjing Walking Street and the subway. The spaciousness is a key highlight, with numerous accounts describing rooms as large and comfortable. Guests particularly appreciate the luxurious touch, with tastefully furnished interiors featuring solid wood furniture and marble bathrooms that evoke a classic style, albeit somewhat dated.

The bathrooms attract considerable attention for their generous size and elegance, often cited as a highlight with separate shower and bathtub facilities. Rooms are well-equipped, offering all necessary amenities for a seamless stay, including business supplies at the desk for those traveling for work. Cleanliness is consistently praised, with daily bedding changes ensuring a fresh and inviting environment.

Guests enjoy quiet and comfortable sleep, attributing this to the serene atmosphere and soft bedding. Although reviews occasionally mention older furnishings and variability in water pressure, these appear to be minor concerns amidst the overwhelmingly positive feedback on room quality. Overall, spaciousness, comfort, and cleanliness define the room experience at this luxurious hotel, making it a favored choice among travelers in Shanghai.

Beds
The guest reviews about the beds at Grand Central Hotel Shanghai - Nanjing Road paint a largely positive picture. Guests frequently highlight the comfort of the beds, often describing them as very comfortable or super comfortable, contributing to an overall relaxing stay. The bedding, including cozy pillows, seems to enhance the sleep quality, and many appreciate the large size of the beds. Several guests mention an exceedingly comfortable bed in the executive suite, which stands out in their experience. The hotel ensures clean and well-maintained linens, towels, and bedding, enhancing the sense of comfort and hygiene. However, a few guests note some issues with the mattresses, describing them as either too soft or a bit hard, and some experienced unevenness which slightly detracted from their experience. Despite these occasional concerns, the majority of reviews suggest that the hotel provides a restful and cozy environment for a good night's sleep.

Cleanliness
The Grand Central Hotel Shanghai - Nanjing Road stands out for its exceptional cleanliness and well-maintained environment. Guests frequently highlight the tidy and immaculate condition of both the hotel and the rooms. Many mention the spaciousness and beauty of the hotel's rooms, emphasizing the comfort they experienced during their stays. The efficient and polite room make-up service seems to contribute significantly to keeping the hotel gleaming. Several reviews also note that the facility is both accessible and well-organized, with attention paid to maintaining the hygiene of amenities.

While some guests did notice a smell of food in the hallways and a slight disappointment in the cleanliness of restaurant chairs, the overall sentiment remains positive. The management seems committed to maintaining high standards of hygiene throughout the property. This exceptional dedication to cleanliness makes Grand Central Hotel a comfortable and pleasant place to stay, highly appreciated by those visiting the bustling city of Shanghai.

Staff
Nestled amid the bustling vibrancy of Shanghai's Nanjing Road, Grand Central Hotel stands out not only for its prime location but also for its exceptional staff. Guests consistently praise the hotel for its friendly and helpful team, highlighting their enthusiasm in providing assistance throughout their stay. The concierge service is repeatedly noted for its dedication and politeness, ensuring guests experience seamless transitions and enjoy local attractions to the fullest.

Visitors have commended the staff's ability to communicate effectively in English, easing any language barriers and enriching the experience. The hotel's service level shines through in its thoughtfully attentive housekeeping and the readiness of every team member to offer help with a smile. While a minority have encountered some challenges with English fluency among certain staff, the overall consensus is one of satisfaction with the team's commitment to service and professionalism.

Evening strolls are made enjoyable with the hotel's superb location, and an elegant lobby adds to the high-end atmosphere. Whether it's through proactive assistance or the soft kindness of a gesture, the staff at Grand Central Hotel Shanghai collectively contribute to an outstanding hospitality experience.

Wi-Fi
Travelers staying at the Grand Central Hotel Shanghai on Nanjing Road can look forward to complimentary Wi-Fi as an essential amenity during their visit. Despite some challenges, guests note that the hotel offers free Wi-Fi service, which is positively highlighted for its speed compared to some other accommodations. While the connection may not support VPNs or facilitate access to overseas websites effectively, many guests appreciate the availability of internet access as part of their stay. Additionally, some reviews indicate that the Wi-Fi speed is on the slower side, potentially leading mobile internet to be a preferable option for those requiring a stable connection. Overall, while the Wi-Fi service is appreciated for its complementary nature, travelers relying heavily on consistent and unrestricted internet access might need to consider alternative solutions.

Spa
The Grand Central Hotel Shanghai on Nanjing Road offers a range of impressive wellness facilities that cater to guests looking for relaxation and rejuvenation. Visitors consistently praise the hotel's gym, swimming pool, and spa, highlighting the exceptional quality of the sauna and hammam amenities within the changing rooms. The spa area receives high marks, particularly for its top-notch foot massages and excellent steam room. Guests appreciate the clean environment of the swimming pool and the convenience of shower facilities available even after checkout. The health club on the fifth floor provides a complete experience of leisure with its inviting pool, sauna room, hot tub, and steam room, all contributing to a delightful and relaxing stay.

Pool
The reviews of the pool at Grand Central Hotel Shanghai - Nanjing Road highlight its appealing attributes, painting a positive picture for potential visitors. Guests commend the swimming pool for being a fantastic addition to the hotel, offering a refreshing dip, especially during a mid-day break. The wellness area is described as elegant, with the pool adding a touch of beauty to the overall experience. Visitors appreciate the pool's cleanliness and size, which contributes to the enjoyment of their stay. Despite one mention of the pool appearing small, the general consensus favors its greatness. The pool, alongside the hotel's spa facilities, is consistently recognized as a highlight, providing guests with a memorable experience.

5 Star
Grand Central Hotel Shanghai - Nanjing Road is lauded by guests for its luxurious atmosphere and excellent value, providing a true five-star experience at an attractive price. The hotel features a grand and classical aesthetic, with gold and bronze-plated elegant rooms that exude a sense of luxury, making visitors feel they received a great deal. Its strategic location adds to the allure, inviting guests to explore Shanghai with ease. While the facilities and service generally meet five-star expectations, some guests have noted inconsistencies, particularly in the breakfast offerings, which were seen as catering more to local tastes and lacking variety expected from a hotel of this caliber. Despite these minor drawbacks, the hotel remains a compelling choice for travelers seeking upscale accommodations without breaking the bank. Guests often express their intention to return, confident in the overall quality and satisfying experience provided by Grand Central Hotel Shanghai - Nanjing Road.

Luxury
The Grand Central Hotel Shanghai - Nanjing Road is the epitome of luxury, offering an experience that is often described as absolute five-star. Guests are greeted by a magnificent lobby that exudes grandeur and sophistication, with decor that boasts lavish gold and bronze-plated accents. The old-fashioned luxurious feel of the property is complemented by its superb location and exceptional service, making it top-notch in terms of both convenience and hospitality.

Guests appreciate the hotel being part of the "expensive-luxurious" series, yet it surprises with a very good price-quality ratio, providing high-end experiences at comparatively fair prices. Everything expected from a five-star establishment is present, from upscale amenities to luxurious rooms. The attention to detail and commitment of the staff further elevate the stay, ensuring all needs are addressed with exceptional care.

The property not only fulfills but often surpasses guest expectations of luxury. With its sublime atmosphere and special pricing that rivals lower-tier hotels, the Grand Central Hotel offers a refined experience without compromise, making it a premier choice for travelers seeking high-end accommodation without breaking the bank.


Yes, Grand Central Hotel Shanghai - Nanjing Road has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.

Yes, a spa is available at Grand Central Hotel Shanghai - Nanjing Road.

No, Grand Central Hotel Shanghai - Nanjing Road doesn't allow dogs.

No, parking facilities aren't available at Grand Central Hotel Shanghai - Nanjing Road.

Yes, Grand Central Hotel Shanghai - Nanjing Road has a gym.

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