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Summary of reviewsConrad Shanghai, located in the vibrant heart of the city on Nanjing Road Pedestrian Street, offers a prime location that appeals to both leisure and business travelers. Its strategic placement provides convenient access to top tourist attractions such as the Bund and Yuyuan Garden, along with easy transport options like People's Square and multiple metro stations.
Guests are particularly impressed by the hotel's breakfast offerings, which boast a variety of Asian and Western dishes, making it a highlight of their stay. The diverse and delicious buffet caters to international tastes, with special touches like fresh noodles and ice cream.
The spacious, well-appointed rooms are often praised for offering stunning views of Shanghai, contributing to a memorable experience. Despite minor maintenance concerns, the rooms are well-equipped with modern conveniences and high-quality amenities, ensuring guest comfort. Cleanliness is emphasized across reviews, with guests noting the hotel's spotless environments and well-maintained facilities.
The staff at Conrad Shanghai are frequently commended for their warmth and professionalism, consistently providing attentive and friendly service that enhances the overall guest experience. While occasional language barriers are noted, the staff’s dedication often creates a welcoming, family-like atmosphere.
The hotel’s amenities, including a well-equipped gym and a luxurious swimming pool, receive positive feedback. The gym's size and variety of equipment are appreciated, and the pool facilities, including a jacuzzi and sauna, contribute to an enjoyable stay. The beds also garner praise for their exceptional comfort and luxury, ensuring a restful night's sleep.
Conrad Shanghai is generally viewed as a luxurious hotel, with many guests likening its atmosphere and services to other renowned five-star establishments in East Asia. While some feel certain aspects could benefit from updates to match the five-star standard fully, most reviews highlight the hotel’s overall excellence, making it a highly recommended choice for visitors to Shanghai. Show more
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Categories
Luxury Hotel
Located on East Nanjing Road, the Conrad Shanghai offers a luxurious stay in a prime location with high-end amenities and services.
Hotel Taking Steps Towards Sustainability
This hotel is listed as an EcoHotel, indicating a commitment to sustainable practices. It offers eco-friendly full-size dispensers for bath and body products and is located within walking distance of public transportation options, promoting low-carbon travel.
Hotel for Honeymoon
Offers luxurious accommodations with potentially good city views from higher floors and a central location, providing a comfortable and upscale experience for couples with modern amenities and service.
Hotel near Nightlife Spots
Located on East Nanjing Road, Conrad Shanghai is situated in a bustling area with numerous entertainment options. Nanjing Road is known for its mix of shops, restaurants, and nightlife venues. The hotel's central location makes it easy to access various nightlife experiences.
Business Hotel
Le Royal Meridien Shanghai not only boasts a central location in the heart of the city, but it also offers 12 luxurious and elegant meeting and conference rooms, fully equipped with the latest technological equipment, as well as comfortable rooms and suites, ideal for all your business meetings and accommodation needs.
Hotel with Parking
Situated in a prime downtown location, this luxury hotel is expected to offer convenient parking solutions for guests, essential for navigating the city by private car.
EV charging stations
Accessible Hotel
Conrad Shanghai provides braille/raised signage, elevators with wide doors, and hand-held showerheads. It features lever door handles and well-lit paths to the entrance. The business center, concierge desk, gym, public washrooms, and restaurants are wheelchair accessible, and the hotel offers wheelchair-friendly rooms with wheelchair-accessible bathrooms.
Hotel with Gym
Conrad Shanghai is listed among top hotels with a gym. Further details on its specific fitness amenities are not provided in the available search results.
5-Star Hotel
Located centrally overlooking People's Square and near Nanjing Road, this high-end Hilton property offers luxurious rooms and extensive facilities. It provides a convenient base for exploring the city.
Skyscraper Hotel
Located near Nanjing Road, Conrad Shanghai offers luxurious accommodations and city views. Its central location, combined with its modern amenities and exceptional service, makes it a desirable choice for travelers seeking a skyscraper hotel experience.
Hotel with Indoor Pool
The indoor swimming pool at Conrad Shanghai is naturally lit through floor-to-ceiling windows, providing city views while you swim. It is part of the hotel's wellness spa facilities, which include a sauna and steam room.
Hotel with Heated Pool
The hotel features a nice indoor heated pool with a beautiful view of Shanghai. The pool is part of the hotel's amenities which also include a spa and gym.
Hotel with EV Charging Stations
Hotel with Spa
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Room Types
Deluxe King RoomThe spacious triple room provides air conditioning, a minibar, a tea and coffee maker, a safe deposit box, as well as a TV. The unit offers 1 bed.
Deluxe King Room - High FloorThe spacious triple room provides air conditioning, a minibar, a tea and coffee maker, a safe deposit box, as well as a TV. The unit offers 1 bed.
Deluxe King SuiteThe spacious air-conditioned suite features a TV, a minibar, a tea and coffee maker and a safe deposit box.
Executive King RoomThe spacious triple room features air conditioning, a minibar, a tea and coffee maker, a safe deposit box, as well as a TV. The unit has 1 bed.
Suite with City ViewThe suite offers air conditioning, a minibar, a tea and coffee maker, a safe deposit box, as well as a TV.
Executive King Room with Bund ViewThe unit offers 1 bed.
Premium King Suite with Bund View
King Room - Mobility Accessible The spacious air-conditioned triple room provides a TV, a minibar, a tea and coffee maker and a safe deposit box. The unit offers 1 bed.
King SuiteThe spacious suite provides air conditioning, a minibar, a tea and coffee maker, a safe deposit box, as well as a TV.
Premium King RoomThe spacious triple room features air conditioning, a minibar, a tea and coffee maker, a safe deposit box, as well as a TV. The unit has 1 bed.
Premium King SuiteThe spacious suite features air conditioning, a minibar, a tea and coffee maker, a safe deposit box and a TV.
Room with Bund ViewThe unit has 1 bed.
Deluxe Twin RoomThe spacious air-conditioned triple room features a TV, a minibar, a tea and coffee maker and a safe deposit box. The unit has 2 beds.
Deluxe Twin Room High FloorThe spacious triple room features air conditioning, a minibar, a tea and coffee maker, a safe deposit box and a TV. The unit has 2 beds.
Executive Twin RoomThe spacious air-conditioned triple room offers a TV, a minibar, a tea and coffee maker and a safe deposit box. The unit offers 2 beds.
Guest Reviews
8.2
Very Good
Location
Conrad Shanghai is ideally situated in one of the most desirable locations in the city, offering guests a prime spot for exploring the vibrant downtown area. The hotel's enviable position on the renowned Nanjing Road Pedestrian Street puts it in the heart of shopping, dining, and entertainment, while also providing easy access to top tourist attractions such as the Bund and Yuyuan Garden. Residents rave about the convenience of having People's Square and multiple metro stations just a short walk away, enhancing mobility for tourists keen on exploring further afield. The hotel's strategic placement allows visitors to immerse themselves in both the historical charm and modern allure of Shanghai, making it an excellent choice for those looking to experience the city comprehensively. Whether guests are interested in bustling shopping districts, rich cultural sites, or panoramic views, the location of Conrad Shanghai ensures an effortless and fulfilling travel experience.
Breakfast
Conrad Shanghai's breakfast offerings receive widespread praise from guests for their variety and quality. The breakfast buffet is frequently described as both huge and delicious, presenting a diverse assortment of dishes that cater to both Asian and Western palates. Guests appreciate the international selection available, noting the inclusion of fresh noodles, omelets, and even ice cream, adding a unique touch to the dining experience. The buffet is seen as a highlight of the hotel stay for many, with options tailored to suit varied tastes and cultures.
While the egg benedict and coffee have room for improvement, guests often find the breakfast to be a rich and satisfying start to the day. The club lounge breakfast is also well-regarded, offering a sufficient and sometimes superior experience compared to nearby luxury hotels. Despite minor drawbacks such as occasional language barriers with the staff and specific breakfast selections falling short of some expectations, the comprehensive and abundant breakfast remains a notable feature of this luxury hotel, making it highly recommended for both leisure and business travelers.
Rooms
Conrad Shanghai offers a remarkable experience with its spacious, well-appointed rooms that consistently receive praise for their size and comfort. Many guests appreciate the stunning views of Shanghai from upper floors, adding an unforgettable visual element to their stay. The decor is elegantly designed, often with Art Deco inspirations and high-quality materials, providing a modern and stylish atmosphere. Despite being a bit aged, cleanliness is generally well-maintained, contributing to a welcoming environment. Guests also highlight the thoughtful room layout and the quality of amenities, such as Euro Top mattresses, which deliver comfort and relaxation. While some minor issues with maintenance can occur, such as wardrobe doors or insufficient hand towels, they do not largely detract from the overall positive experience. The rooms have been described as bright, clean, and equipped with convenient facilities, ensuring a satisfying stay in this centrally located hotel. Overall, the combination of spaciousness, modern conveniences, and breathtaking views positions Conrad Shanghai as a desirable destination for travelers seeking comfort and elegance.
Beds
At Conrad Shanghai, guests consistently praise the exceptional comfort of the beds, describing them as comfortable, plush, and dreamy. Luxurious bedding and soft pillows contribute to a restful night's sleep, making it easy to drift off peacefully. The beds are generally spacious, which adds to the comfort, though there are occasional comments noting smaller bed sizes in certain rooms. A few mention issues with mattress conditions, such as sagging or sunken spots, but these are less frequent. Overall, the majority of visitors express satisfaction with the high standard of comfort and quality provided by the beds, ensuring a relaxing stay.
Cleanliness
Conrad Shanghai impresses with its emphasis on cleanliness, often highlighted by guests as a standout feature. Many reviews praise this hotel for offering an experience characterized by spotless environments and clean, modern rooms. Guests frequently describe the accommodations as clean and comfortable, with modern furnishings and well-maintained facilities contributing to a positive stay. The attentive cleaning staff ensures that the hotel remains in excellent condition, and visitors appreciate the clean bathrooms and living spaces.
While the general consensus favors the hotel's commitment to cleanliness, some reviews point out areas for improvement, particularly concerning the thoroughness of bathroom cleaning and occasional lapses in room tidiness. Issues such as dusty floors and leftover hair can detract from the overall experience, though these are not the norm based on the majority of reviews.
The Conrad Shanghai also benefits from being well-maintained, with rooms described as bright, spacious, and offering beautiful views. Despite sporadic mentions of minor shortcomings in redesign and maintenance, the overall impression is one of satisfaction with the cleanliness and comfort the hotel delivers. Service is consistently noted as responsive and friendly, further enhancing guests' experiences at this centrally-located luxury hotel.
Staff
At Conrad Shanghai, guests frequently commend the hotel staff for their impressive warmth and professionalism. Visitors often highlight the attentive and friendly service, noting how the staff consistently go out of their way to assist, making guests feel at home. The efficiency in handling requests is notable, with staff, particularly at the front desk and concierge, displaying a commitment to resolving issues promptly and providing exceptional hospitality. Names like Cara, Nancy, Ella, Seven, and Quain stand out for their exceptional dedication in enhancing the guest experience.
The staff's multilingual abilities, including proficient English, are appreciated by many, although some instances of language barriers are mentioned. Nonetheless, for the most part, guests experience seamless communication. The location of the hotel is praised for its convenience, adding to the overall positive stay. While there are occasional remarks on service inefficiencies and language challenges, the general consensus portrays a hotel team that is friendly, welcoming, and accommodating, with a particular knack for creating a family-like environment.
Wi-Fi
Conrad Shanghai has garnered mixed reviews regarding its Wi-Fi services, yet there are many positives to highlight. Guests have praised the reliability and speed of the Wi-Fi available within the rooms, which ensures seamless connectivity for those needing stable internet. The free Wi-Fi is appreciated by travelers, making online access convenient without any added charges. Moreover, the hotel's strategic location adds to its appeal, affording guests easy access to Shanghai's bustling city life and excellent Wi-Fi connectivity. While some reviews mention issues such as unstable connections and slow speeds, these aspects do not overshadow the hotel's strong points. Patrons also commend the cleanliness of the establishment and the friendliness of the staff, who are helpful and dedicated, sometimes going the extra mile to assist guests with their travel needs, including securing reservations. Though there is room for improvement in Wi-Fi stability outside of the rooms, Conrad Shanghai provides a comfortable and supportive environment for visitors.
Gym
The gym at Conrad Shanghai receives high praise from guests for its impressive size and variety of equipment. Visitors consistently note that the fitness center meets the standards expected of a five-star hotel, with a well-maintained space and a comprehensive range of workout options. In addition to its notable size, the gym's facilities, including a fitness center and swimming pool, contribute to an excellent overall experience. The fitness amenities are well-kept, ensuring guests have access to a great workout environment during their stay.
Pool
The swimming pool at Conrad Shanghai receives a positive reception for its pleasant atmosphere and facilities. Guests appreciate the availability of a swimming pool, noting that it rarely becomes too crowded, allowing for a more relaxed and enjoyable experience. The pool is highlighted for its excellent standards, matching those of a 5-star hotel, and is particularly favorable for fitness enthusiasts. Amenities such as a jacuzzi, steam room, and sauna enhance the pool area, contributing to an overall superb experience. In addition, the pool offers a delightful view of the night's cityscape, adding to its appeal. While some guests feel the pool looks better in pictures, the maintenance and quality of the pool itself remain commendable.
5 Star
Conrad Shanghai presents itself as a five-star establishment, yet guest experiences reveal a blend of impressions. Many reviews praise the hotel's excellent location, nestled at the beginning of a main shopping street and above a shopping center, offering convenient access to various delicious dining options nearby. Guests appreciated the high standard of cleanliness and comfort, with some even describing the experience as fantastic.
The breakfast buffet receives positive mentions, contributing to the overall appeal of the hotel's dining options. Several reviews commend the service as typically fitting for a five-star rating, making their stays enjoyable and worth revisiting.
However, some guests noted that certain aspects of the hotel do not meet five-star expectations. The room facilities and condition of the hotel were occasionally deemed outdated, lacking the polish associated with the Conrad brand. A few reviews also highlighted issues with staff interactions, notably during checkout, where service fell short of the expected standard.
While the hotel is seen as a legitimate five-star property by several visitors, others argue it aligns more closely with four-star criteria, particularly when considering the absence of typical amenities like a concierge service and other small details that impact guest satisfaction.
Business
Conrad Shanghai receives positive feedback as a convenient choice for business travelers, with many appreciating its central location, which is ideal for easy access to business districts and attractions. The hotel is commended for its exceptional service, with staff praised for their attentiveness and professionalism, making it a preferred spot for business guests. The suites come highly recommended, offering a wonderful stay experience that caters well to those on business trips. Efficient cleaning services further enhance the comfort of guests' stays. However, there are some areas for improvement mentioned, such as the need for updates to the room decor and more efficient processes for check-in and customer communication. Despite these points, Conrad Shanghai stands out as a solid option for both business travelers and tourists alike.
Luxury
Conrad Shanghai epitomizes exclusivity and grandeur, as it consistently provides a luxurious and well-organized atmosphere. Nestled in the heart of Shanghai, this modern hotel is heralded for its stylish and welcoming interior design, which instantly makes guests feel at home. The plush and cozy beds ensure restful nights, while the blend of Japanese and Western cuisine creates a dining experience that complements the hotel's five-star standard.
The property has garnered high online ratings, and for frequent visitors, it remains a must-stay destination. Its luxurious environment is often compared favorably to other renowned hotels in East Asia, with outstanding amenities that set it apart. The staff, known for their friendliness and proficiency in English, add to the positive experience, especially with the crowd-pleasing Royal Club.
While some reviews suggest it may not fully align with their five-star expectations, many agree that Conrad Shanghai effortlessly combines comfort with an ideal location, making it an excellent recommendation for first-time visitors to the city.
Yes, Conrad Shanghai has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Conrad Shanghai.
No, Conrad Shanghai doesn't allow dogs.
Yes, parking facilities are available at Conrad Shanghai.