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Summary of reviewsIdea Hotel Milano San Siro garners mixed reviews across various categories, yet maintains some positive aspects that may appeal to certain travelers.
The hotel's location is strategically advantageous for guests attending events at the San Siro Stadium or seeking quick access to major highways. It offers a quiet environment and is convenient for those traveling by car, thanks to its ample secure parking. However, its distance from Milan's central attractions and unreliable public transport can be a drawback for tourists wanting to explore the city center. The surrounding area feels somewhat isolated with limited local amenities.
Breakfast receives mixed feedback with many guests praising the variety and good quality of food, including options like sweet pastries, fruits and lactose-free milk. The friendly staff and inclusion of breakfast in the room price are also appreciated. Nevertheless, some guests experience issues with food quality, replenishment and basic repetitive options.
Dining experiences at the hotel show varied opinions with some guests enjoying their meals and others finding the dinner offerings overpriced and basic. Positive comments highlight friendly restaurant staff and good food, while criticism includes slow service, unprepared meals and a need for better organization.
Room quality and upkeep also show a range of experiences. Many guests appreciate the spacious and comfortable rooms, convenient proximity to the highway and free shuttle service. On the downside, there are frequent mentions of dated furniture, dirty carpets, broken fixtures and inadequate room amenities.
Cleanliness is a major concern with many reviewers describing dirty carpets, mold and unpleasant odors in rooms and common areas. However, some guests do report satisfactory cleanliness and daily cleaning services.
Staff at the hotel receives praise for their friendliness, helpfulness and professional demeanor, particularly the reception team. Yet, significant criticisms arise regarding unwelcoming and inattentive behavior from some staff members, especially in the restaurant.
Wi-Fi connectivity poses a challenge with many guests reporting slow, unreliable internet, particularly in the rooms. The parking facilities, while secure and ample, come with an 8 euro daily fee, which some guests find high given the hotel's remote location.
For family visits, the hotel provides suitable accommodations with family rooms and a kid-friendly environment. Guests appreciate the staff's approachable demeanor, but issues with mattress quality, room suitability and noise levels detract from the experience.
The comfort of the beds receives mixed reviews with many guests noting the spacious king-sized beds as comfortable, although some found the bedding unclean or worn out.
Overall, Idea Hotel Milano San Siro may appeal to budget-conscious travelers looking for a brief stay, especially those with cars or attending events at San Siro Stadium. While there are commendable aspects such as breakfast variety, friendly staff and comfortable beds, significant areas such as cleanliness, facility maintenance and dining quality require improvements to meet the expectations of a four-star rating.
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