Idea Hotel Milano San Siro
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Summary of reviewsIdea Hotel Milano San Siro garners mixed reviews across various categories, yet maintains some positive aspects that may appeal to certain travelers.
The hotel's location is strategically advantageous for guests attending events at the San Siro Stadium or seeking quick access to major highways. It offers a quiet environment and is convenient for those traveling by car, thanks to its ample secure parking. However, its distance from Milan's central attractions and unreliable public transport can be a drawback for tourists wanting to explore the city center. The surrounding area feels somewhat isolated with limited local amenities.
Breakfast receives mixed feedback with many guests praising the variety and good quality of food, including options like sweet pastries, fruits and lactose-free milk. The friendly staff and inclusion of breakfast in the room price are also appreciated. Nevertheless, some guests experience issues with food quality, replenishment and basic repetitive options.
Dining experiences at the hotel show varied opinions with some guests enjoying their meals and others finding the dinner offerings overpriced and basic. Positive comments highlight friendly restaurant staff and good food, while criticism includes slow service, unprepared meals and a need for better organization.
Room quality and upkeep also show a range of experiences. Many guests appreciate the spacious and comfortable rooms, convenient proximity to the highway and free shuttle service. On the downside, there are frequent mentions of dated furniture, dirty carpets, broken fixtures and inadequate room amenities.
Cleanliness is a major concern with many reviewers describing dirty carpets, mold and unpleasant odors in rooms and common areas. However, some guests do report satisfactory cleanliness and daily cleaning services.
Staff at the hotel receives praise for their friendliness, helpfulness and professional demeanor, particularly the reception team. Yet, significant criticisms arise regarding unwelcoming and inattentive behavior from some staff members, especially in the restaurant.
Wi-Fi connectivity poses a challenge with many guests reporting slow, unreliable internet, particularly in the rooms. The parking facilities, while secure and ample, come with an 8 euro daily fee, which some guests find high given the hotel's remote location.
For family visits, the hotel provides suitable accommodations with family rooms and a kid-friendly environment. Guests appreciate the staff's approachable demeanor, but issues with mattress quality, room suitability and noise levels detract from the experience.
The comfort of the beds receives mixed reviews with many guests noting the spacious king-sized beds as comfortable, although some found the bedding unclean or worn out.
Overall, Idea Hotel Milano San Siro may appeal to budget-conscious travelers looking for a brief stay, especially those with cars or attending events at San Siro Stadium. While there are commendable aspects such as breakfast variety, friendly staff and comfortable beds, significant areas such as cleanliness, facility maintenance and dining quality require improvements to meet the expectations of a four-star rating.
Categories
The hotel's location is strategically advantageous for guests attending events at the San Siro Stadium or seeking quick access to major highways. It offers a quiet environment and is convenient for those traveling by car, thanks to its ample secure parking. However, its distance from Milan's central attractions and unreliable public transport can be a drawback for tourists wanting to explore the city center. The surrounding area feels somewhat isolated with limited local amenities.
Breakfast receives mixed feedback with many guests praising the variety and good quality of food, including options like sweet pastries, fruits and lactose-free milk. The friendly staff and inclusion of breakfast in the room price are also appreciated. Nevertheless, some guests experience issues with food quality, replenishment and basic repetitive options.
Dining experiences at the hotel show varied opinions with some guests enjoying their meals and others finding the dinner offerings overpriced and basic. Positive comments highlight friendly restaurant staff and good food, while criticism includes slow service, unprepared meals and a need for better organization.
Room quality and upkeep also show a range of experiences. Many guests appreciate the spacious and comfortable rooms, convenient proximity to the highway and free shuttle service. On the downside, there are frequent mentions of dated furniture, dirty carpets, broken fixtures and inadequate room amenities.
Cleanliness is a major concern with many reviewers describing dirty carpets, mold and unpleasant odors in rooms and common areas. However, some guests do report satisfactory cleanliness and daily cleaning services.
Staff at the hotel receives praise for their friendliness, helpfulness and professional demeanor, particularly the reception team. Yet, significant criticisms arise regarding unwelcoming and inattentive behavior from some staff members, especially in the restaurant.
Wi-Fi connectivity poses a challenge with many guests reporting slow, unreliable internet, particularly in the rooms. The parking facilities, while secure and ample, come with an 8 euro daily fee, which some guests find high given the hotel's remote location.
For family visits, the hotel provides suitable accommodations with family rooms and a kid-friendly environment. Guests appreciate the staff's approachable demeanor, but issues with mattress quality, room suitability and noise levels detract from the experience.
The comfort of the beds receives mixed reviews with many guests noting the spacious king-sized beds as comfortable, although some found the bedding unclean or worn out.
Overall, Idea Hotel Milano San Siro may appeal to budget-conscious travelers looking for a brief stay, especially those with cars or attending events at San Siro Stadium. While there are commendable aspects such as breakfast variety, friendly staff and comfortable beds, significant areas such as cleanliness, facility maintenance and dining quality require improvements to meet the expectations of a four-star rating.
Family Friendly Hotel
Business Hotel
Hotel with Parking
Cheap Hotel
Accessible Hotel
4-Star Hotel
About Idea Hotel Milano San Siro
License: 015146-ALB-00395, IT015146A1SZSUXPYY
Guest Reviews
Location
However, the hotel is considerably far from Milan’s central attractions, often taking about 30 to 60 minutes via varying modes of public transportation. This remoteness is frequently cited as a downside for tourists wanting to explore the central parts of Milan. Public transport connectivity, while present, can be unreliable, particularly on weekends and evenings, complicating commutes for guests dependent on buses and metro services. The hotel attempts to mitigate this with a shuttle service, although this has been reported as inconsistent.
The surrounding area is described by some as an industrial zone or even a remote neighborhood, which might not feel particularly safe or pleasant for some travelers. While the convenience for those attending fairs or needing quick highway access is appreciated, the peripheral location is less appealing for those seeking vibrant city life and nearby amenities.
For those with a car, the hotel's strategic points near the highway and ample parking are points in its favor. Yet without personal transportation, the distance from Milan's center and limited local amenities may pose significant inconveniences.
Breakfast
However, some guests were less impressed due to issues with food quality and variety. There were concerns about the occasional lack of food replenishment and poor organization leading to items running out. Some guests found the coffee undrinkable and the overall experience less enjoyable due to the old and malfunctioning equipment. A few reviews specifically noted the breakfast to be quite basic, repetitive and in some cases, of low quality with unappealing options.
Overall, while many find the breakfast satisfactory and in line with expectations for a short stay, there is a notable proportion of guests experiencing dissatisfaction due to these inconveniences. The general consensus indicates that though the breakfast has potential, there are areas needing significant improvement to meet a four-star hotel standard.
Dinner
Although some guests had delicious dinner experiences, others reported issues such as slow service, food that was not prepared fresh and even hair in their meals. The quality of food generally was described as acceptable with pizza and pasta being common options, but the overall dining experience seemed inconsistent. Some praised the polite and friendly restaurant staff, while others criticized the slow and unwelcoming service.
The restaurant atmosphere itself was another point of contention. While certain guests found it to be a good enough or even a great restaurant, others found it dirty and unimpressive. The price of food was another common concern with many guests feeling that the cost did not match the quality of food served.
Overall, if planning to dine at the hotel, it's advisable to manage expectations and perhaps consider other dining options in the vicinity if utmost quality and a seamless dining experience are priorities.
Rooms
However, a significant number of reviews highlight the urgent need for renovation and better maintenance across various aspects of the rooms. Common complaints include dated and worn-out furniture, dirty carpets, broken fixtures and malfunctioning air conditioning. Issues with room cleanliness are frequently mentioned, including dirty bathrooms, presence of mold, faulty shower doors and a musty or cigarette smoke odor. The lack of essential amenities such as adequate towels, minibar and working telephones also detracts from the guest experience.
Overall, while the Idea Hotel Milano San Siro offers large and quiet rooms that could be suitable for a night's stay with some conveniences, there are evident shortcomings in the maintenance and upkeep of the property that might detract from the overall guest experience.
Beds
On the other hand, some guests experienced issues with the condition and cleanliness of the bedding. There were mentions of uncomfortable and hard mattresses, itchy sheets and beds being too firm. A few reviews pointed out that the beds were not clean with some even citing stains or signs of wear and tear. Sofa beds, in particular, did not fare well, being described as outdated, uncomfortable and occasionally broken. There were also sporadic reports of problems with bedding, such as missing bedsheets or thin blankets.
Overall, while many guests found the beds to be comfortable and accommodating, there were notable concerns regarding cleanliness and the condition of some beds, especially the sofa beds.
Cleanliness
However, amidst these criticisms, a few positive notes do surface. Some guests found their rooms to be clean and well-organized with daily cleaning services provided, including fresh bedding and towels. The cleaning staff were also often described as friendly and helpful, despite the perceived overall poor cleanliness of the facilities.
The general sentiment suggests that while there are pockets of cleanliness and some positive interactions with the staff, the hotel could benefit greatly from more consistent and thorough cleaning practices, as well as updates and better maintenance of the property.
Staff
However, there were also notable criticisms. Several reviews pointed out that certain staff members were unwelcoming, inattentive and at times, rude. The restaurant service and night staff were frequently described as unprofessional and unhelpful with some guests noting a lack of communication and organization among the team. Instances of staff arguing, dismissive attitudes and a generally uncooperative demeanor were mentioned, which significantly impacted some guests' experiences.
Overall, while the friendly and dedicated efforts of many staff members stood out positively, there is a clear inconsistency in service quality that suggests room for improvement in ensuring all guests receive a warm and professional welcome.
Wi-Fi
Parking
Family
However, the hotel has mixed feedback concerning child-friendly amenities. Issues such as the mattress quality, bed size and a shortage of towels have been noted and some guests reported dissatisfaction with the room's suitability for larger families. The additional needs of families, like baby cribs, were sometimes unmet and there were concerns regarding the noise levels from kids in the corridors.
Despite these setbacks, the overall sentiment points to an affordable stay with adequate amenities for short family trips. The garden area provides a pleasant setting for relaxation and the overall spaciousness of rooms has been praised. Nonetheless, potential guests should be mindful of the mixed experiences and prepare accordingly.
4 Star
However, there are nods to its affordability and potential as a good stopover for brief stays. Despite its downsides, a few guests found it suitable for relaxation and appreciated some aspects of their stay, particularly given the price point. The consensus suggests that while it may serve as a budget-friendly option, it requires significant improvements to live up to its four-star claim.
Business
However, the hotel falls short in some essential areas. The conference facilities and business amenities are lacking with reviews pointing out issues with non-functioning elevators, air conditioning and outdated equipment. Although seminar and conference rooms are available, they may not meet the expectations of those requiring high-standard facilities for business events.
Despite these drawbacks, the hotel does have some redeeming qualities. The breakfast is praised for its variety and quality and the staff are frequently described as friendly and efficient. Additionally, the hotel offers good transportation links and an excellent shuttle service, facilitating easy commutes.
In summary, while Idea Hotel Milano San Siro can serve as a practical and budget-friendly option for brief business stays in Milan, it is less recommended for longer business trips or those needing top-notch business facilities.
Accessible
A standout feature is the hotel's shuttle service, repeatedly described as helpful and convenient. There is a free shuttle bus to the nearest metro station, which makes transportation to Milan and other areas easier despite the hotel's distance from the city center. This service, however, must be booked in advance and is not always guaranteed.
Public transport options include a bus stop just meters away, but some guests found the overall accessibility lacking due to the limited availability and effectiveness of public transport. Despite these limitations, the hotel’s proximity to the San Siro stadium and a peaceful environment make it a practical choice for certain travelers.
Overall, while the ease of transport and accessible facilities were praised, some areas, especially the reliability of the lift and public transport, might need improvements.
No, Idea Hotel Milano San Siro doesn't have any pool.
No, a spa isn't available at Idea Hotel Milano San Siro.
No, Idea Hotel Milano San Siro doesn't allow dogs.
Yes, parking facilities are available at Idea Hotel Milano San Siro.
No, Idea Hotel Milano San Siro doesn't have a gym.
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