CapsuleTransit Landside - Airport Hotel - Public Area - Gateway KLIA T2, Lvl 1
Sepang2.74431200,
101.68346600,
Lot L1-2 & 3, Gateway, Terminal Klia2, Kl International Airport Jalan Klia 2/1(Show on Map)
8.1
Very Good
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1 room2 guests1 room, 2 guests
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Summary of reviewsCapsule Transit KLIA 2 (Landside) at Gateway@KLIA2, Level 1, offers a highly convenient and strategically located accommodation option for travelers transiting through Kuala Lumpur International Airport's Terminal 2. Its close proximity to departure and arrival gates, as well as various transportation hubs within the airport, makes it an excellent choice for those with early morning flights, late night arrivals or long layovers.
Cleanliness and comfort are standout features, frequently praised by guests. The capsules, bathrooms and common areas are generally well-maintained and spotless. The beds, known for their comfortable mattresses and clean linens, provide a restful environment conducive to both short naps and a full night's sleep. The facility also offers practical amenities such as towels, toothbrushes, sleeping masks and ear plugs, enhancing the overall comfort.
Despite its compact size, the capsule rooms are designed thoughtfully to maximize functionality and privacy. Many guests appreciate the clean, quiet and aesthetically pleasing setup, though the lack of soundproofing and occasional noise from other guests can be a minor drawback. Some reviews mention issues such as stuffy rooms or warmth, as well as minor cleanliness concerns in shared bathrooms.
The value for money is another positive aspect with many travelers finding it a cost-effective solution for short stays without venturing far from the airport. For solo female travelers, the female-only zone adds an extra layer of comfort and security. Families also benefit from dedicated family rooms, although noise levels and the lack of kid-specific amenities might be considerations for some.
The staff at Capsule Transit KLIA 2 receive consistent praise for their friendly, helpful and professional demeanor. The efficient check-in process, despite occasional waits, further enhances the guest experience. Additionally, reception staff are recognized for their willingness to accommodate specific requests and assist with last-minute changes.
However, the wifi experience varies with some guests reporting fast and reliable connections while others face issues with slow speeds and unstable connectivity. An extender could potentially improve the signal in certain areas.
In conclusion, Capsule Transit KLIA 2 is a practical and well-regarded choice for transit passengers. Its combination of strategic location, cleanliness, comfort and commendable staff service make it a reliable option for those seeking a restful stopover in between flights, provided they are aware of potential limitations regarding space, noise and wifi connectivity. Show more
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Categories
Hotel with Parking
While primarily a transit hotel, its location within KLIA2 offers parking options nearby. Its unique capsule concept provides a convenient rest stop for travelers in transit.
EV charging stations
Hotel for Adults Only
This capsule hotel offers a unique and efficient lodging experience within KLIA2. It's designed for short stays and provides essential amenities for adults on the go.
Hotel with EV Charging Stations
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Room Types
Capsule Female (Check-In between 2000 - 0400 (12 hours stay)Pods come with air conditioning, a foldable desk with mirror, in-room hanger, a personal reading light and electric power supply. Bathroom facilities are shared and come with hot-water showers, hairdryer and free toiletries.
Rates are for stays of up to 12 hours only. Late check-out is not possible.
Capsule Mixed (Check-In between 2000 - 0400 (12 hours stay)Pods come with air conditioning, a foldable desk with mirror, in-room hanger, a personal reading light and electric power supply. Bathroom facilities are shared and come with hot-water showers, hairdryer and free toiletries.
Rates are for stays of up to 12 hours only. Late check-out is not possible.
Capsule Queen (Check-In between 2000 - 0400 (12 hours stay)Offering free toiletries, this double room includes a shared bathroom with a shower, a bidet and a hairdryer. The double room offers air conditioning and a carpeted floor. The unit has 1 bed.
Capsule Suite (Check-In between 2000 - 0400 (12 hours stay)Offering free toiletries, this suite includes a shared bathroom with a shower, a bidet and a hairdryer. The suite offers air conditioning and a carpeted floor. The unit offers 2 beds.
Capsule Female (Check-In between 0800 - 1900 (12 hours stay)Offering free toiletries, this single room includes a shared bathroom with a shower, a bidet and a hairdryer. The single room offers air conditioning and a carpeted floor. The unit has 1 bed.
Capsule Mixed (Check-In between 0800 - 1900 (12 hours stay)Offering free toiletries, this single room includes a shared bathroom with a shower, a bidet and a hairdryer. The single room offers air conditioning and a carpeted floor. The unit has 1 bed.
Capsule Queen (Check-In between 0800 - 1900 (12 hours stay)Featuring free toiletries, this double room includes a shared bathroom with a shower, a bidet and a hairdryer. The double room features air conditioning and a carpeted floor. The unit has 1 bed.
Capsule Suite (Check-In between 0800 - 1900 (12 hours stay)Providing free toiletries, this suite includes a shared bathroom with a shower, a bidet and a hairdryer. The suite provides air conditioning and a carpeted floor. The unit offers 2 beds.
(Capsule Queen (Check-In between 0800 - 1900) - 6 hours stay)Featuring free toiletries, this double room includes a shared bathroom with a shower, a bidet and a hairdryer. The double room features air conditioning and a carpeted floor. The unit has 1 bed.
Capsule Queen - 3 Hours Stay (Check-In Anytime).Offering free toiletries, this double room includes a shared bathroom with a shower, a bidet and a hairdryer. The double room offers air conditioning and a carpeted floor. The unit has 1 bed.
Capsule Female (Check-in 1500 (1 night stay)Offering free toiletries, this single room includes a shared bathroom with a shower, a bidet and a hairdryer. The single room offers air conditioning and a carpeted floor. The unit offers 1 bed.
Capsule Mixed (Check-in 1500 (1 night stay)Featuring free toiletries, this single room includes a shared bathroom with a shower, a bidet and a hairdryer. The single room features air conditioning and a carpeted floor. The unit has 1 bed.
Capsule Queen (Check-in 1500 (1 night stay)Offering free toiletries, this double room includes a shared bathroom with a shower, a bidet and a hairdryer. The double room offers air conditioning and a carpeted floor. The unit has 1 bed.
Capsule Suite (Check-in 1500 (1 night stay)Providing free toiletries, this triple room includes a shared bathroom with a shower, a bidet and a hairdryer. The triple room provides air conditioning and a carpeted floor. The unit offers 2 beds.
Guest Reviews
8.1
Very Good
Location
Capsule Transit KLIA 2 offers a highly convenient accommodation option for travelers passing through Kuala Lumpur International Airport's Terminal 2. Its strategic location inside the terminal makes it an excellent choice for those with early morning flights, late night arrivals or long layovers. Guests appreciate how easy it is to access the hotel from various transportation hubs within the airport, emphasizing its proximity to the departure and arrival gates, the bus station and the taxi center.
Cleanliness and comfort are other strong points frequently mentioned in the reviews. The facility takes pride in maintaining clean pods, toilets and linens, providing a refreshing place to rest or sleep for a few hours. The straightforward check-in process allows guests to quickly settle in and make the most of their time, whether they need a quick nap or a good night's sleep.
Additionally, the hotel is noted for its value for money, offering a comfortable stay at a reasonable price. Travelers find it particularly advantageous to stay at Capsule Transit KLIA 2 when they do not want to venture far from the airport, ensuring they don’t have to rush for their next flight. Overall, the strategic location, clean environment and convenient amenities make it a hit among transit passengers.
Rooms
Capsule Transit KLIA 2 (Landside) at Gateway@KLIA2 Level 1 offers a distinct and convenient stay for travelers with connecting flights. The capsule rooms, though compact and sometimes cramped, are generally considered clean, quiet and aesthetically pleasing. Many guests found the beds to be particularly comfortable with noticeable mentions of cozy mattresses and clean sheets.
The unique concept and design of the capsule hotel appeal to numerous guests, as it provides decent space for personal belongings and maintains privacy with curtains. The family capsules with doors offer more privacy and a narrow standing area. Despite the small size, many reviewers appreciated the space for being functional and accommodating.
However, some challenges exist, such as non-soundproof walls and a few instances of dusty rooms. Several guests mentioned the rooms being stuffy or too warm and the shared bathrooms, though clean, could be better maintained. Noise from other guests and nearby areas was also a common issue.
On the positive side, the location within the airport is highly convenient for transit passengers, making it a practical choice for those with early morning flights or long layovers. The property is well-maintained overall and the staff upgraded some guests to more spacious suite rooms, enhancing their experience.
For solo female travelers, the female-only zone comes highly recommended. Some guests did note the facility is a bit pricey for its category. Better WiFi and improved soundproofing could enhance the overall stay.
In conclusion, Capsule Transit KLIA 2 is a practical, clean and comfortable choice for transit passengers looking for a unique and restful stay, provided they are aware of the potential limitations regarding space, noise and temperature control.
Beds
CapsuleTransit Landside - Airport Hotel - Public Area - Gateway KLIA T2, Lvl 1 offers guests a cozy and refreshing resting space, particularly appreciated for its comfortable bedding. Travelers frequently mention the beds as being very comfy, often highlighting the softness of the mattresses and the thickness of the blankets. Many reviewers found the bedding clean and well-maintained with comments emphasizing the fresh and spotless nature of the linens.
The capsules provide a quiet, peaceful environment conducive to a good night's sleep, especially valued after a late flight. Guests also appreciate the additional amenities provided, such as towels, toothbrushes, sleeping masks and ear plugs.
Despite a few isolated concerns about cleanliness, such as leftover towels and the occasional itchy bed, the majority of guests find the overall environment clean and comfortable. The comfortable mattress and pillows, combined with the thoughtful provision of two pillows per bed, make for a restful stay.
In summary, the overall feedback on the beds at Capsule Transit KLIA 2 is overwhelmingly positive, focusing on comfort, cleanliness and the ability to rest well between flights.
Cleanliness
Capsule Transit KLIA 2 (Landside) at Gateway@KLIA2 Level 1 is frequently praised for its cleanliness with many guests noting that the facilities, including showers and bathrooms, are generally well-maintained and spotless. The capsules themselves are often described as clean, tidy and comfortable, contributing to an overall pleasant stay. The staff are also noted for their willingness to help and maintain the cleanliness standards.
Despite the overwhelmingly positive reviews, there are occasional reports of minor cleanliness issues such as hair and debris on floors, wet floors in shared bathrooms and small bathrooms lacking adequate space. However, such feedback appears to be in the minority and is balanced by the many positive comments about the hotel's neat and organized environment.
Overall, Capsule Transit KLIA 2 is described as a convenient, clean and comfortable option for travelers with well-kept facilities and attentive cleaning staff ensuring a satisfactory experience.
Staff
The service at Capsule Transit KLIA 2 (Landside) consistently wins praise for its friendly and helpful staff. Many visitors appreciated the efficiency and warmth of the team, noting that they are particularly attentive and accommodating, whether during a challenging late-night arrival or a simple inquiry about amenities. Despite a few isolated mentions of less engaging interactions, the overwhelming sentiment is positive, emphasizing the staff's professionalism and courteous demeanor.
Check-in experiences vary with some guests noting prompt and smooth service, while others felt the process took longer than expected. However, the kindness and efficiency of the reception staff often mitigated these delays. The cleaning staff also received commendations for their willingness to assist and maintain a tidy environment.
Supportive actions such as honoring requests for specific capsule placements and quick room transfers, further underscore the staff's commitment to customer satisfaction. The inclusion of essentials like towels and toiletries adds to the convenience, ensuring a comfortable stay for transit travelers.
All in all, the staff's consistent friendliness, helpfulness and professionalism at Capsule Transit KLIA 2 contribute significantly to a positive guest experience, making it a reliable choice for those needing a restful transit stay.
Wi-Fi
Capsule Transit KLIA 2 at Gateway@KLIA2 offers a mixed experience when it comes to wifi connectivity. While some guests have praised the facility for having fast and free wifi, others have encountered significant issues. A number of reviews highlight problems such as slow speeds, unstable connections and frequent disconnections. Some reported that the wifi signal was virtually non-existent or very unreliable during their stay. Additionally, in certain areas of the hotel, particularly near the back and inside the capsules, the wifi connectivity seems to be weaker. An extender could potentially improve the signal in these spots. Despite these challenges, the presence of free wifi remains a valued amenity for many guests.
Family
Capsule Transit KLIA 2 (Landside) offers some conveniences for families traveling with children, although it has limitations. The family-friendly atmosphere ensures that there are dedicated rooms for families, including a 3-bed cabin that is child-friendly and meets expectations for those with young kids. A narrow standing area and privacy door in the family capsule add to the comfort.
Some aspects to consider include the noise levels, as whole families making noise can disturb others and instances where families have been woken up in the middle of the night. Additionally, despite being family-friendly, it is not universally recommended, as opinions vary.
The hotel is strategically located close to shopping and entertainment facilities, which can entertain young children and provide a break from the airport bustle. Reception staff are recognized for their helpful service, ensuring smooth check-ins and accommodating last-minute changes without extra cost. However, the facility lacks kid-specific amenities and ensuite bathrooms, which might be a consideration for some families.
Overall, Capsule Transit KLIA 2 provides a convenient transit stay for families, but it's advisable to manage expectations regarding noise and facilities.
No, CapsuleTransit Landside - Airport Hotel - Public Area - Gateway KLIA T2, Lvl 1 doesn't have any pool.
No, a spa isn't available at CapsuleTransit Landside - Airport Hotel - Public Area - Gateway KLIA T2, Lvl 1.
No, CapsuleTransit Landside - Airport Hotel - Public Area - Gateway KLIA T2, Lvl 1 doesn't allow dogs.
Yes, parking facilities are available at CapsuleTransit Landside - Airport Hotel - Public Area - Gateway KLIA T2, Lvl 1.
No, CapsuleTransit Landside - Airport Hotel - Public Area - Gateway KLIA T2, Lvl 1 doesn't have a gym.