Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort
Sepang
2.60057200,
101.68732000
,
Sepang Goldcoast, No. 67 Jalan Pantai Bagan Lalang, Kg. Bagan Lalang,
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Summary of reviewsGolden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort provides a serene retreat perfect for those looking to escape the bustle of city life, featuring uniquely designed over-water chalets with breathtaking sea views, especially at sunrise and sunset. Guests can enjoy a relaxing atmosphere enhanced by a gentle breeze and beautiful natural surroundings. The resort's location is ideal for unwinding with excellent accommodations that make for a picturesque and tranquil experience.
The breakfast at the resort offers a delicious and varied spread, catering to different tastes with local Malay, Chinese, Indian and Western dishes. The friendly and attentive staff further contribute to a positive dining experience. Yet, improvements are needed in terms of cleanliness and efficient restocking of food items.
Dinner experiences vary with notable highlights being beachside dining and meals at the Chinese restaurant Hai Sang Lou. Despite some issues with the buffet's quality and authenticity of themed nights, unique dining settings and specific dishes often left a favorable impression.
Rooms at the resort are notable for their spaciousness and comfort, providing lovely sea views and cozy interiors. While there are occasional maintenance and housekeeping issues, the overall comfort and cleanliness stand out positively.
The resort’s cleanliness receives a mix of feedback with many appreciating the clean, well-maintained rooms and frequent housekeeping. Nonetheless, improvements in housekeeping standards and maintenance, particularly concerning dining areas and public spaces, are necessary.
Staff at Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort are widely praised for their friendliness and professionalism. The exceptional service from the front desk to various team members, like head chef Lim and duty manager Bazmeer, enhances the overall guest experience, though some inconsistencies in service quality have been noted.
WiFi service at the resort poses significant challenges with frequent connectivity issues and slow speeds reported by several guests. Reliable and improved internet connectivity would enhance the guest experience noticeably.
The resort’s spa is a high point with guests consistently praising the relaxing treatments and professional, friendly service. Despite minor booking difficulties, the spa offers a rejuvenating escape worth recommending.
The gym, though functional, could benefit from better maintenance and cleanliness to meet guest expectations. Additionally, while the pool area provides stunning views and a pleasant atmosphere, concerns about cleanliness, size and booking rules detract from the overall experience.
The beach at the resort offers a mixed experience with its picturesque location and various activities providing a scenic and enjoyable environment. However, issues with cleanliness and unsuitable swimming conditions require guests to manage their expectations.
Overall, Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort offers an appealing blend of relaxation, beautiful scenery and friendly service with some areas needing enhancement to fully meet guest expectations.
Categories
The breakfast at the resort offers a delicious and varied spread, catering to different tastes with local Malay, Chinese, Indian and Western dishes. The friendly and attentive staff further contribute to a positive dining experience. Yet, improvements are needed in terms of cleanliness and efficient restocking of food items.
Dinner experiences vary with notable highlights being beachside dining and meals at the Chinese restaurant Hai Sang Lou. Despite some issues with the buffet's quality and authenticity of themed nights, unique dining settings and specific dishes often left a favorable impression.
Rooms at the resort are notable for their spaciousness and comfort, providing lovely sea views and cozy interiors. While there are occasional maintenance and housekeeping issues, the overall comfort and cleanliness stand out positively.
The resort’s cleanliness receives a mix of feedback with many appreciating the clean, well-maintained rooms and frequent housekeeping. Nonetheless, improvements in housekeeping standards and maintenance, particularly concerning dining areas and public spaces, are necessary.
Staff at Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort are widely praised for their friendliness and professionalism. The exceptional service from the front desk to various team members, like head chef Lim and duty manager Bazmeer, enhances the overall guest experience, though some inconsistencies in service quality have been noted.
WiFi service at the resort poses significant challenges with frequent connectivity issues and slow speeds reported by several guests. Reliable and improved internet connectivity would enhance the guest experience noticeably.
The resort’s spa is a high point with guests consistently praising the relaxing treatments and professional, friendly service. Despite minor booking difficulties, the spa offers a rejuvenating escape worth recommending.
The gym, though functional, could benefit from better maintenance and cleanliness to meet guest expectations. Additionally, while the pool area provides stunning views and a pleasant atmosphere, concerns about cleanliness, size and booking rules detract from the overall experience.
The beach at the resort offers a mixed experience with its picturesque location and various activities providing a scenic and enjoyable environment. However, issues with cleanliness and unsuitable swimming conditions require guests to manage their expectations.
Overall, Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort offers an appealing blend of relaxation, beautiful scenery and friendly service with some areas needing enhancement to fully meet guest expectations.
Luxury Resort
This resort features unique overwater villas, offering an exclusive and tranquil resort experience on the Sepang Goldcoast. It is designed for leisure, providing a distinctive and high-end stay away from the bustling city.
Resort with Infinity Pool
While details about an infinity pool are not explicitly mentioned, resorts with beachfront locations like Avani Sepang Goldcoast often feature pools with ocean views that create an 'infinity' effect. The resort's overwater villas and beachfront setting contribute to a luxurious and scenic experience.
Resort near The Beach
This resort is known for its beachfront location and extensive facilities. It features a full-service spa, an outdoor pool, and a children's pool, making it suitable for both relaxation and family fun.
Resort with Spa
Features a spa and provides guests with the option for pampering massages. The resort's location and amenities make it suitable for relaxation. Guests can also enjoy activities like canoeing.
Spa facilities:
Outdoor pool(s) - Number: 1
Fitness area
Spa facilities opening hours: 07:00 - 19:00
Cost for using spa facilities: Free for guests
Show more...Family Friendly Resort
This resort offers overwater villas and family outings. It features an AvaniKids club with complimentary activities like drawing, arts and crafts, and beach games. The resort also has multiple restaurants with diverse cuisines and offers various recreational activities such as water sports and bicycle rides.
Romantic Resort
The resort offers Polynesia-inspired villas built on stilts over the sea. It features a private beachfront, infinity pool, and spa, ideal for relaxation and romantic getaways. Honeymoon packages with thoughtful decorations are available.
Resort with Swimming Pool
This luxurious beachfront resort features an outdoor pool, offering guests a relaxing environment with stunning views. It provides a range of amenities suitable for leisure travelers.
Infinity Pool Panoramic View Pool Outdoor Pool
Business Resort
This resort offers 315 rooms and suites and is located in Bagan Lalang. It features meeting rooms and could be suitable for business travelers looking for a resort setting.
Resort with Parking
This resort features complimentary self-parking in a private carpark and offers valet service. The availability of valet parking and the secure parking area enhance the experience for guests with vehicles.
Accessible Resort
This resort offers guaranteed accessibility features like roll-in showers and toilet grab bars in some rooms. It also provides accessible parking, and accessible transfers and level-access routes to all rooms, ensuring an inclusive experience. The resort also offers disabled-friendly buggies.
To whom is your hotel/accommodation accessible?
People who use a wheelchair
People who use a wheelchair
Is there level-access route (might include lifts) from the road to the rooms? Yes, to all rooms
Are there designated parking spaces for people with disabilities? Yes
Show more...Resort with Gym
The resort has fitness amenities. It also offers other recreational facilities like kayaks and a spa.
5-Star Resort
Avani Sepang Goldcoast Resort features overwater bungalows offering stunning sea views. It provides a unique resort experience with its private beach, multiple dining options, and recreational activities.
Resort with Overwater Bungalows
Avani Sepang Goldcoast Resort offers affordable overwater bungalows arranged in a unique palm tree design. With spacious rooms and a variety of activities, it's a great option for a budget-friendly overwater experience.
Resort where Extra Health & Safety Measures Have Been Taken
While specific details aren't provided, Avani hotels typically implement health and safety measures aligned with international standards. This likely includes enhanced cleaning, social distancing protocols, and staff training to ensure guest well-being.Arrival
Do visitors need a health certificate (i.e. a test) prior to arrival?
Yes
Yes
Do you perform temperature checks upon guests' arrivals?
Yes, to all guests
Show more...Yes, to all guests
Resort with Outdoor Pool
Avani Sepang Goldcoast Resort boasts a unique over-water villa concept, complemented by a large outdoor pool. The pool area offers stunning sea views and a relaxing atmosphere, making it a perfect getaway destination.
Resort with Panoramic View Pool
Features a panoramic view pool and is known for its overwater bungalows and spa facilities, making it a unique and luxurious stay.
Beachfront Resort
Guest Reviews
Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort boasts a location that is both calming and serene, ideal for those seeking a peaceful retreat away from the hustle and bustle of city life. The resort is uniquely designed, offering over-water chalets that afford guests breathtaking views of the sea, especially spectacular at sunset and sunrise. The atmosphere is generally relaxing with a nice breeze contributing to a healthy ambiance.
While the setting is undeniably beautiful, it is also somewhat secluded and remote, making it less convenient for guests who prefer easy access to city amenities and activities outside the resort. The isolation demands the use of resort transport to get around and some visitors might find the location too far from towns, malls and other attractions.
The surrounding beach area does present some issues, such as muddy waters that are not ideal for swimming. However, the resort compensates with other attractions like a private beach, plenty of space for activities and a great pool area that is especially peaceful during off-peak times.
Despite the remote setting, the resort's proximity to Kuala Lumpur makes it a strategic choice for a short escape or staycation. The beautifully decorated rooms with sea views further enhance the relaxing experience, combining excellent accommodations with stunning natural scenery. For those looking to unwind in a tranquil environment with picturesque vistas, Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort offers a uniquely appealing option.
The breakfast experience at Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort receives a mixed bag of reviews from guests. On the positive side, many praised the breakfast for being delicious, tasty and varied with a wide selection of options that include local Malay, Chinese, Indian and Western dishes. The spread is often described as excellent with ample and diverse choices that cater to different tastes. Some guests found the breakfast to be rich and wonderful, noting that it was presented well and continually replenished, allowing them to try everything. The friendly and attentive staff also contributed positively to the dining experience.
However, there were several criticisms as well. A consistent issue mentioned by guests is the presence of too many flies in the breakfast area, which significantly detracted from their dining experience. Some guests felt that the breakfast quality was below standard with some noting that the food was not always topped up timely and that the breakfast area often got very crowded, making it hard to find seating. Others mentioned limited choices and repetitive menus over multiple days, which led to disappointment. Cleanliness and food display were other areas highlighted for improvement.
Overall, while many guests found the breakfast to be enjoyable and diverse, the problems with flies, cleanliness and variety on certain days suggest there is room for improvement to meet everyone's expectations.
Dining at Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort presents a mixed bag of experiences according to guest reviews. On the positive side, the beachside dinners are described as fantastic and relaxing and a candlelight dinner under a setting sun at Perahu has been memorable for many. Guests also appreciated the delicious food at the Chinese restaurant Hai Sang Lou, where the chef's skills receive high praise. The buffet dinner, despite having reasonable pricing, is appreciated by some for its good taste and varied spread. Additionally, individual dishes like grilled salmon, steak and pasta have also been noted as fresh and tasty.
However, several reviews highlight areas for improvement. Many guests found the overall quality of the buffet dinners to be subpar, citing limited variety and taste that did not meet expectations. Instances of contamination, food not being fresh and poor presentation were also mentioned. At times, service was described as slow and the high noise levels in dining areas disrupted some guests' dining experiences. Themed dinners such as Thai nights did not impress all guests with comments noting a lack of authenticity in the flavors. Moreover, some guests felt the food was overpriced given the quality and variety offered.
Despite these mixed reviews, the resort does offer certain dining experiences that stand out, particularly those with a unique setting or atmosphere. While the food and service may not consistently hit the mark for all visitors, some specific dishes and dining settings leave a positive impression.
The guest reviews of Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort reveal a mixed yet largely positive experience regarding the rooms. Many guests appreciated the spaciousness and comfort of the rooms, describing them as clean, well-maintained and providing lovely sea views with ample balconies. The beds and general room setup also received high praise for their comfort and appeal.
Several reviews highlighted the excellent room size, stating the rooms are large enough to comfortably accommodate families and groups. Specific villa options were noted for their spacious and well-maintained interiors. The décor and room arrangements, including thoughtful touches like towel origami, were mentioned positively.
However, there were instances of dissatisfaction, particularly concerning room maintenance and outdated furnishings. Issues like dusty rooms, faulty appliances and weak showers were common complaints. Some guests mentioned the need for room refurbishments, better lighting and improvements in housekeeping. Despite these setbacks, the overall spaciousness and comfort appeared to leave a lasting, favorable impression on many guests.
Among the reviews of Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort, guests frequently praise the bed's comfort. Descriptive phrases like super comfortable, very comfortable bed and the mattress is so comfy highlight the positive experiences. Guests appreciate the bed setup with thoughtful touches, such as decorating beds with flowers and arranging towels origami-style. Additionally, the accompanying pillows often receive compliments for their comfort, providing a good night's rest.
However, some issues were noted. Some guests experienced dissatisfaction with bed arrangements; instances of receiving two single beds instead of a requested king or queen-sized bed were reported. Concerns about the cleanliness of the bed linens emerged several times, mentioning stains, dirt and even bed bugs in isolated cases. There were also mentions of beds being too soft or uncomfortable for some.
Despite certain problems, the general sentiment leans towards positive remarks on bed comfort while highlighting some areas needing attention to maintain a consistently pleasant experience for all guests.
Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort receives mixed feedback regarding its cleanliness with a notable divide between positive and negative sentiments. Many guests praise the resort for providing very clean rooms, frequent housekeeping services and a generally well-maintained and comfortable atmosphere conducive for families and kids. Spacious and cozy rooms, alongside clean and tidy bathrooms, further add to the positive experiences of numerous visitors.
However, imperfections exist with several guests pointing out issues like dusty and dirty rooms, stained and worn-out bed linens and poorly maintained facilities. Instances of unclean swimming pools, unattractive balconies and unpleasant bathroom conditions have been mentioned. The presence of flies in dining areas and other parts of the property detracts from the overall experience, alongside occasional reports of cockroaches and ants within rooms.
While some guests highlight clean and well-kept aspects of the resort, others emphasize the need for improvement in housekeeping standards, maintenance of facilities and better overall cleanliness, especially considering the property's age. The resort’s general appeal and beautiful scenery offer potential, but consistent enhancement of cleanliness could significantly elevate guest satisfaction.
The staff at Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort consistently receive praise for their friendliness, helpfulness and professionalism. Guests highlight the excellent service offered by the front desk staff, buggy drivers and various other team members. The hospitality is often described as top-notch with staff being polite and attentive to guests' needs. Specific mentions include head chef Lim and duty manager Bazmeer, both noted for their exceptional service. Many reviews commend the team’s efficiency with noted efforts to attend promptly to issues and provide thorough service even during busy times.
However, there are some inconsistent experiences, particularly regarding language barriers and occasional lapses in professionalism. Some guests mentioned unresponsive room service and occasional rudeness or inattentiveness from certain staff, especially at the Pool Restaurant. There are also remarks about delays during check-in and check-out and a few specific incidents involving poor handling of luggage.
Overall, while the majority of guests found the staff to be exceedingly friendly, hardworking and helpful, there are areas where improvements could be made to ensure a consistently high standard of service for all visitors.
Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort has received mixed reviews regarding its WiFi service. Guests expressed numerous concerns about the reliability and quality of the internet connection, describing it as nearly non-existent, slow and hard to connect. Many mentioned issues like frequent disconnections and the WiFi being non-functional or poor in their rooms. There were instances of no WiFi at all and some highlighted the internet being down for extended periods. Despite these recurring challenges, there were a few mentions of the WiFi working well, though these were rare. The resort offers free WiFi, but its consistent performance and user experience seemed lacking according to the feedback. Overall, it appears that the resort’s internet connectivity needs significant improvement to meet guests' expectations.
The spa at Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort offers a delightful retreat with its excellent services and well-maintained facilities. Guests consistently praise the relaxing treatments provided by knowledgeable and friendly spa consultants. The massage therapists are noted for their ability to create a thoroughly relaxing experience. Many visitors recommend indulging in the spa services, citing reasonable prices and welcoming staff.
While the overall feedback is positive, some guests did encounter issues such as difficulty in booking appointments and occasional problems with staff health. However, these instances appear to be exceptions rather than the norm. For those seeking a rejuvenating escape, the spa at this resort is generally regarded as a high point of the stay, offering commendable services, great spa massages and an inviting atmosphere.
The gym at Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort provides an indoor fitness offering with adequate facilities for guests looking to maintain their exercise routines during their stay. Despite being characterized as a good gym, there are recurring concerns about the maintenance of the equipment with several reports of machines being broken or not functioning properly. Additionally, cleanliness seems to be an issue with mentions of dust and a lack of housekeeping in the gym area. While functional for a basic workout, customers have described it as average, suggesting there is room for improvement in both equipment upkeep and cleanliness.
The pool area at Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort receives mixed reviews from guests. Many appreciate the pool's lovely appearance and the great views it offers, often describing it as nice, clean and well-maintained. The poolside environment and facilities are generally praised, contributing to a relaxing experience. Guests also mention that the infinity pool provides stunning views, enhancing the overall ambiance.
However, there are several criticisms regarding the cleanliness and size of the pools. Numerous reviews highlight issues with cleanliness, noting that the pool was sometimes dirty, algae-filled and poorly maintained with some even describing it as extremely dirty or crowded. The size of the pool also seems to be a recurring concern, as many guests feel it is too small to accommodate the number of visitors, leading to a lack of available pool beds and a crowded experience.
Certain policies and rules about the pool area also appear to be unpopular, such as the short usage times and specific dress codes. In particular, the requirement to book slots and the limitation of only 30 minutes of pool use were noted as inconvenient.
Despite these drawbacks, the pool area is still considered a highlight by many, especially for families with children who enjoy the pool games and activities available. Overall, while the pool has its positives, it could benefit from better maintenance and more spacious accommodations to match the high expectations set by the resort's other amenities.
Nestled in a picturesque location, Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort boasts proximity to a beach that offers a mixed bag of experiences for its visitors. The beach features a private area where guests can unwind on chairs, tables and lounge chairs, enjoying the scenery and the lovely breeze that creates a healthy atmosphere. The beachside is beautifully decorated and there is even a restaurant overlooking the ocean, adding a touch of high-quality dining to the seaside ambiance. Additionally, various water activities and fire shows provide entertainment right by the waterfront.
However, it's essential to manage expectations regarding the beach's cleanliness and suitability for swimming. Several reviews highlighted that the beach isn't very clean with muddy waters and occasional garbage detracting from its appeal. Swimming is often not recommended due to the murky water conditions, a sentiment echoed by multiple visitors who found the beach not up to their standards for a swim. Despite these drawbacks, the sand quality remains decent and some people appreciate the overall view and atmosphere the beach area provides.
The resort also features well-maintained zones along the beach, perfect for a quiet, relaxed day. Though some parts might be blocked or restricted, the facilities available make it easy for families to enjoy the beach with children, engage in activities like riding bicycles and ATVs or simply chill out by the private sections without the disturbance of overcrowding.
Ultimately, while the beach at Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort offers attractive views and peaceful spots to relax, potential visitors should be aware of the less-than-ideal swimming conditions and cleanliness issues to set realistic expectations.
Parking at Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort features a mix of both positive and negative aspects according to guest reviews. Guests have the option of valet parking, which is often cited as convenient but comes with additional fees, typically RM25 per entry. Some visitors mention that free parking is available, though it is often located far from the main areas, necessitating a walk or a shuttle ride. The resort provides buggy services to help transport guests, although the frequency and availability of these buggies can be inconsistent, leading to potential wait times.
While security and monitoring of parking spots have been praised, there are also complaints about the limited availability of parking spaces. For those who prefer not to use valet services, the off-site parking location can be inconvenient, especially when carrying luggage. Overall, while the resort offers practical solutions such as valet and shuttle services, the additional costs and distance-related issues may require planning for those with specific parking needs.
Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort is highly praised for its family-friendly atmosphere, making it an ideal destination for a short family vacation. The resort offers spacious family rooms and villas that comfortably accommodate multiple family members, enhancing togetherness and comfort. Children have plenty of activities to keep them entertained, including cycling around the resort and enjoying the kids club, which is particularly well-received for its friendly staff and engaging activities.
The resort features various outdoor activities like sandcastle building, ATV riding and archery, although some guests noted that these activities can be pricey. The environment is peaceful and relaxing with picturesque spots for taking memorable family photos and an exclusive feel due to non-guests not being allowed around the rooms.
Despite these positives, there are areas for improvement. Some guests felt the need for more pool activities and additional entertainment options for children, to prevent boredom. Additionally, there were comments about the limited availability of towels and toiletries in the rooms and some dissatisfaction with the vegetarian options in the BBQ family pack.
Overall, Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort is a recommended spot for a family getaway, offering beautiful, spacious accommodations and a range of activities that can make for a memorable family trip.
The Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort has garnered a mix of reviews regarding its five-star status, facilities and services. While some visitors believe it merits a five-star rating due to its exceptional ambiance and inviting atmosphere, others strongly disagree, stating it falls short of true five-star standards. Opinions diverge significantly on key aspects such as room quality, amenities and overall experience with some praising it as a high-end resort and others decrying it as overrated.
The resort's ambiance and environment are celebrated by some guests as being on par with a five-star establishment with mentions of five-star level rooms, accommodations and arrangements. The breakfast spread, for instance, has been highlighted as commendable with some describing it as a five-star breakfast.
However, a considerable number of reviews express dissatisfaction with the resort's services and facilities. Numerous guests remark that the service does not justify the high price, noting slow buggy services, the lack of free bikes and general customer service falling short of expected standards for a premium resort. Additionally, there are complaints about the value of onsite services and limited resort amenities, which do not align with what is typically anticipated from a five-star hotel.
The food offerings also drew criticism with guests feeling that the limited restaurant options and subpar quality do not merit the high prices charged. Concerns about cleanliness, such as dusty beds, further diminish the resort's perceived value.
Despite some positive feedback highlighting a five-star ambiance and facilities, the overall consensus leans towards disappointment with many concluding that the resort does not meet the expected five-star quality.
Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort offers a five-star experience that business travelers will appreciate. The resort stands out with its well-built hospitality and structure, making it an excellent choice for corporate events and meetings. The availability of business meeting facilities and the venue's overall business-friendly environment ensure that it can comfortably host large groups, such as the reported 500-person company event.
Guests have noted that the manager is particularly helpful and the business services provided are commendable. Facilities such as news papers and services tailored for business stays enhance the overall experience.
While the privacy and overall services offered by the staff receive positive mentions, some guests have highlighted areas for improvement. Issues with unresponsive food and beverage staff, subpar food quality and general bad service were reported. Additionally, certain business-related charges and expenses may not always meet expectations.
Overall, despite some limitations in business facilities and service quality, Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort remains a solid option for business trips, providing a conducive environment for both business meetings and corporate events.
The Avani Sepang Goldcoast Resort boasts several positive aspects, particularly its serene and relaxed environment, a good selection of entertainment options and a pleasant location ideal for leisure activities. The resort is generally accessible for the majority of guests, including those with disabilities, ensuring an inclusive experience for all ages.
However, there are important accessibility considerations to note. The resort has been described as not handicapped friendly for wheelchair users due to the lack of ramps both into the rooms and within them. Additionally, certain facilities and amenities are not easily accessible, presenting challenges for those with mobility issues such as senior citizens.
While the resort does offer disabled-friendly buggies, there are not enough to meet the demand and the walking paths lack roofing, posing a problem for guests during inclement weather. Efforts for better accessibility arrangements—particularly for OKU (Orang Kurang Upaya or people with disabilities)—need to be improved, including providing more conveniently arranged OKU rooms and a comprehensive OKU package.
Overall, while the resort offers a positive and enjoyable environment, it requires significant improvements to be fully accessible and convenient for guests with disabilities.
The infinity pool at Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort garners significant praise from guests, who frequently describe it as amazing, fantastic and of superior quality. Its considerable size and infinity edge feature facilitate a stunning view of the blue ocean, creating an inviting atmosphere for both relaxation and enjoyment. The pool area is not typically crowded, providing a more serene environment for visitors. Families, particularly those with children, find it gratifying as it's an excellent spot for various activities. The pool is also noted for its excellent equipment and high standard of maintenance, ensuring that it remains in top-notch condition. Overall, the infinity pool is a highlight of the resort, offering a blend of aesthetic appeal and comfort that enhances the guest experience.
The outdoor pool at Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort consistently receives high praise from guests. Descriptions like great outdoor pool and fantastic big pool with an infinity edge are common, highlighting both its aesthetic appeal and functional design. Guests note that the pool is clean and finely filtered, adding to the overall enjoyment of a dip. The unique and well-maintained pool, combined with its good ocean view, creates a lovely atmosphere for relaxation.
Families especially appreciate this feature, as children had a lot of fun, enjoying both the water and various poolside activities. The outdoor pool's quality is repeatedly described as high standard and excellent with great amenities that enhance the experience further.
Despite occasional mentions of the pool being small and lacking umbrellas, the overall consensus is overwhelmingly positive. The large, tidal pool is an inviting haven that complements the resort's private beach and entertaining activities like buggy rides, bicycle and ATV excursions, as well as the nightly fire show, making it a significant highlight of the stay.
Nestled in the heart of Sepang, Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort is renowned for offering an atmosphere of luxury and elegance. Its guests frequently highlight the larger, luxurious accommodations with excellent and grand designs, making it stand out as a premier destination for those seeking a high-end experience. The privilege of modern luxury is evident in the luxurious villas and exquisite room amenities with particular praise for the luxurious beds and great views that some rooms offer. The overall ambiance of the resort exudes a feeling of luxury, creating a memorable stay for its guests.
However, some reviews point out a few areas needing attention. While many appreciate the top-quality service rated 5/5 and the wonderful luxury facilities, there are mentions that the resort's maintenance does not always reflect its five-star status. Some guests felt that the price charged did not match the room amenities provided, citing the need for refurbishing to restore its former glory.
Despite some mixed feedback, the majority of guests agree that Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort offers a luxurious escape with a beautiful setting and premium accommodations. For those looking for a high-end place to unwind, this resort still holds a significant appeal.
Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort is celebrated for its romantic ambiance and exceptional service catering to couples, making it an ideal destination for honeymoons. The resort offers a variety of honeymoon packages, complete with thoughtful decorations and services that create a perfect honeymoon mood. Guests have praised the beautiful and relaxing atmosphere, which is enhanced by quiet, romantic settings.
Notable features for couples include romantic candlelight dinners, breathtaking sunset views and an infinity pool overlooking the ocean. The balcony views are particularly appreciated for their suitability for couples, offering a serene backdrop for intimate moments. Though there was one mention of honeymoon decorations not being ready, the overall experience remains highly recommended for a romantic getaway. Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort is frequently highlighted as a perfect Mediterranean honeymoon destination, offering great romantic packages and an ideal escape for couples looking to celebrate their love.
The Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort is a delightful beachfront getaway that offers guests direct access to a private beach area, which is beautifully decorated and provides an unbeatable sea view. The property features various beachfront rooms and over-water villas, allowing guests to enjoy the ocean scenery right from their accommodations. Many visitors appreciate the sound of waves and the mesmerizing sunset views, touted as some of the best they have ever experienced.
Guests enjoy several beach-related activities, enhanced by the scenic coastal location, such as ATV tours to a nearby bee farm and captivating fire performances by the beach. For those who love dining by the sea, the resort boasts a high-quality beachfront restaurant.
While the resort offers stunning views and pleasant activities, it should be noted that some guests found the beach itself not very clean and mentioned that the water can be muddy and less ideal for swimming. However, the overall experience of staying at this beachfront property with its access to a private beach and serene ocean vistas, remains highly praised.
Location Show Map
Location
While the setting is undeniably beautiful, it is also somewhat secluded and remote, making it less convenient for guests who prefer easy access to city amenities and activities outside the resort. The isolation demands the use of resort transport to get around and some visitors might find the location too far from towns, malls and other attractions.
The surrounding beach area does present some issues, such as muddy waters that are not ideal for swimming. However, the resort compensates with other attractions like a private beach, plenty of space for activities and a great pool area that is especially peaceful during off-peak times.
Despite the remote setting, the resort's proximity to Kuala Lumpur makes it a strategic choice for a short escape or staycation. The beautifully decorated rooms with sea views further enhance the relaxing experience, combining excellent accommodations with stunning natural scenery. For those looking to unwind in a tranquil environment with picturesque vistas, Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort offers a uniquely appealing option.
Breakfast
However, there were several criticisms as well. A consistent issue mentioned by guests is the presence of too many flies in the breakfast area, which significantly detracted from their dining experience. Some guests felt that the breakfast quality was below standard with some noting that the food was not always topped up timely and that the breakfast area often got very crowded, making it hard to find seating. Others mentioned limited choices and repetitive menus over multiple days, which led to disappointment. Cleanliness and food display were other areas highlighted for improvement.
Overall, while many guests found the breakfast to be enjoyable and diverse, the problems with flies, cleanliness and variety on certain days suggest there is room for improvement to meet everyone's expectations.
Dinner
However, several reviews highlight areas for improvement. Many guests found the overall quality of the buffet dinners to be subpar, citing limited variety and taste that did not meet expectations. Instances of contamination, food not being fresh and poor presentation were also mentioned. At times, service was described as slow and the high noise levels in dining areas disrupted some guests' dining experiences. Themed dinners such as Thai nights did not impress all guests with comments noting a lack of authenticity in the flavors. Moreover, some guests felt the food was overpriced given the quality and variety offered.
Despite these mixed reviews, the resort does offer certain dining experiences that stand out, particularly those with a unique setting or atmosphere. While the food and service may not consistently hit the mark for all visitors, some specific dishes and dining settings leave a positive impression.
Rooms
Several reviews highlighted the excellent room size, stating the rooms are large enough to comfortably accommodate families and groups. Specific villa options were noted for their spacious and well-maintained interiors. The décor and room arrangements, including thoughtful touches like towel origami, were mentioned positively.
However, there were instances of dissatisfaction, particularly concerning room maintenance and outdated furnishings. Issues like dusty rooms, faulty appliances and weak showers were common complaints. Some guests mentioned the need for room refurbishments, better lighting and improvements in housekeeping. Despite these setbacks, the overall spaciousness and comfort appeared to leave a lasting, favorable impression on many guests.
Beds
However, some issues were noted. Some guests experienced dissatisfaction with bed arrangements; instances of receiving two single beds instead of a requested king or queen-sized bed were reported. Concerns about the cleanliness of the bed linens emerged several times, mentioning stains, dirt and even bed bugs in isolated cases. There were also mentions of beds being too soft or uncomfortable for some.
Despite certain problems, the general sentiment leans towards positive remarks on bed comfort while highlighting some areas needing attention to maintain a consistently pleasant experience for all guests.
Cleanliness
However, imperfections exist with several guests pointing out issues like dusty and dirty rooms, stained and worn-out bed linens and poorly maintained facilities. Instances of unclean swimming pools, unattractive balconies and unpleasant bathroom conditions have been mentioned. The presence of flies in dining areas and other parts of the property detracts from the overall experience, alongside occasional reports of cockroaches and ants within rooms.
While some guests highlight clean and well-kept aspects of the resort, others emphasize the need for improvement in housekeeping standards, maintenance of facilities and better overall cleanliness, especially considering the property's age. The resort’s general appeal and beautiful scenery offer potential, but consistent enhancement of cleanliness could significantly elevate guest satisfaction.
Staff
However, there are some inconsistent experiences, particularly regarding language barriers and occasional lapses in professionalism. Some guests mentioned unresponsive room service and occasional rudeness or inattentiveness from certain staff, especially at the Pool Restaurant. There are also remarks about delays during check-in and check-out and a few specific incidents involving poor handling of luggage.
Overall, while the majority of guests found the staff to be exceedingly friendly, hardworking and helpful, there are areas where improvements could be made to ensure a consistently high standard of service for all visitors.
Wi-Fi
Spa
While the overall feedback is positive, some guests did encounter issues such as difficulty in booking appointments and occasional problems with staff health. However, these instances appear to be exceptions rather than the norm. For those seeking a rejuvenating escape, the spa at this resort is generally regarded as a high point of the stay, offering commendable services, great spa massages and an inviting atmosphere.
Gym
Pool
However, there are several criticisms regarding the cleanliness and size of the pools. Numerous reviews highlight issues with cleanliness, noting that the pool was sometimes dirty, algae-filled and poorly maintained with some even describing it as extremely dirty or crowded. The size of the pool also seems to be a recurring concern, as many guests feel it is too small to accommodate the number of visitors, leading to a lack of available pool beds and a crowded experience.
Certain policies and rules about the pool area also appear to be unpopular, such as the short usage times and specific dress codes. In particular, the requirement to book slots and the limitation of only 30 minutes of pool use were noted as inconvenient.
Despite these drawbacks, the pool area is still considered a highlight by many, especially for families with children who enjoy the pool games and activities available. Overall, while the pool has its positives, it could benefit from better maintenance and more spacious accommodations to match the high expectations set by the resort's other amenities.
Beach
However, it's essential to manage expectations regarding the beach's cleanliness and suitability for swimming. Several reviews highlighted that the beach isn't very clean with muddy waters and occasional garbage detracting from its appeal. Swimming is often not recommended due to the murky water conditions, a sentiment echoed by multiple visitors who found the beach not up to their standards for a swim. Despite these drawbacks, the sand quality remains decent and some people appreciate the overall view and atmosphere the beach area provides.
The resort also features well-maintained zones along the beach, perfect for a quiet, relaxed day. Though some parts might be blocked or restricted, the facilities available make it easy for families to enjoy the beach with children, engage in activities like riding bicycles and ATVs or simply chill out by the private sections without the disturbance of overcrowding.
Ultimately, while the beach at Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort offers attractive views and peaceful spots to relax, potential visitors should be aware of the less-than-ideal swimming conditions and cleanliness issues to set realistic expectations.
Parking
While security and monitoring of parking spots have been praised, there are also complaints about the limited availability of parking spaces. For those who prefer not to use valet services, the off-site parking location can be inconvenient, especially when carrying luggage. Overall, while the resort offers practical solutions such as valet and shuttle services, the additional costs and distance-related issues may require planning for those with specific parking needs.
Family
The resort features various outdoor activities like sandcastle building, ATV riding and archery, although some guests noted that these activities can be pricey. The environment is peaceful and relaxing with picturesque spots for taking memorable family photos and an exclusive feel due to non-guests not being allowed around the rooms.
Despite these positives, there are areas for improvement. Some guests felt the need for more pool activities and additional entertainment options for children, to prevent boredom. Additionally, there were comments about the limited availability of towels and toiletries in the rooms and some dissatisfaction with the vegetarian options in the BBQ family pack.
Overall, Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort is a recommended spot for a family getaway, offering beautiful, spacious accommodations and a range of activities that can make for a memorable family trip.
5 Star
The resort's ambiance and environment are celebrated by some guests as being on par with a five-star establishment with mentions of five-star level rooms, accommodations and arrangements. The breakfast spread, for instance, has been highlighted as commendable with some describing it as a five-star breakfast.
However, a considerable number of reviews express dissatisfaction with the resort's services and facilities. Numerous guests remark that the service does not justify the high price, noting slow buggy services, the lack of free bikes and general customer service falling short of expected standards for a premium resort. Additionally, there are complaints about the value of onsite services and limited resort amenities, which do not align with what is typically anticipated from a five-star hotel.
The food offerings also drew criticism with guests feeling that the limited restaurant options and subpar quality do not merit the high prices charged. Concerns about cleanliness, such as dusty beds, further diminish the resort's perceived value.
Despite some positive feedback highlighting a five-star ambiance and facilities, the overall consensus leans towards disappointment with many concluding that the resort does not meet the expected five-star quality.
Business
Guests have noted that the manager is particularly helpful and the business services provided are commendable. Facilities such as news papers and services tailored for business stays enhance the overall experience.
While the privacy and overall services offered by the staff receive positive mentions, some guests have highlighted areas for improvement. Issues with unresponsive food and beverage staff, subpar food quality and general bad service were reported. Additionally, certain business-related charges and expenses may not always meet expectations.
Overall, despite some limitations in business facilities and service quality, Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort remains a solid option for business trips, providing a conducive environment for both business meetings and corporate events.
Accessible
However, there are important accessibility considerations to note. The resort has been described as not handicapped friendly for wheelchair users due to the lack of ramps both into the rooms and within them. Additionally, certain facilities and amenities are not easily accessible, presenting challenges for those with mobility issues such as senior citizens.
While the resort does offer disabled-friendly buggies, there are not enough to meet the demand and the walking paths lack roofing, posing a problem for guests during inclement weather. Efforts for better accessibility arrangements—particularly for OKU (Orang Kurang Upaya or people with disabilities)—need to be improved, including providing more conveniently arranged OKU rooms and a comprehensive OKU package.
Overall, while the resort offers a positive and enjoyable environment, it requires significant improvements to be fully accessible and convenient for guests with disabilities.
Infinity Pool
Outdoor Pool
Families especially appreciate this feature, as children had a lot of fun, enjoying both the water and various poolside activities. The outdoor pool's quality is repeatedly described as high standard and excellent with great amenities that enhance the experience further.
Despite occasional mentions of the pool being small and lacking umbrellas, the overall consensus is overwhelmingly positive. The large, tidal pool is an inviting haven that complements the resort's private beach and entertaining activities like buggy rides, bicycle and ATV excursions, as well as the nightly fire show, making it a significant highlight of the stay.
Luxury
However, some reviews point out a few areas needing attention. While many appreciate the top-quality service rated 5/5 and the wonderful luxury facilities, there are mentions that the resort's maintenance does not always reflect its five-star status. Some guests felt that the price charged did not match the room amenities provided, citing the need for refurbishing to restore its former glory.
Despite some mixed feedback, the majority of guests agree that Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort offers a luxurious escape with a beautiful setting and premium accommodations. For those looking for a high-end place to unwind, this resort still holds a significant appeal.
Romantic
Notable features for couples include romantic candlelight dinners, breathtaking sunset views and an infinity pool overlooking the ocean. The balcony views are particularly appreciated for their suitability for couples, offering a serene backdrop for intimate moments. Though there was one mention of honeymoon decorations not being ready, the overall experience remains highly recommended for a romantic getaway. Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort is frequently highlighted as a perfect Mediterranean honeymoon destination, offering great romantic packages and an ideal escape for couples looking to celebrate their love.
Beachfront
Guests enjoy several beach-related activities, enhanced by the scenic coastal location, such as ATV tours to a nearby bee farm and captivating fire performances by the beach. For those who love dining by the sea, the resort boasts a high-quality beachfront restaurant.
While the resort offers stunning views and pleasant activities, it should be noted that some guests found the beach itself not very clean and mentioned that the water can be muddy and less ideal for swimming. However, the overall experience of staying at this beachfront property with its access to a private beach and serene ocean vistas, remains highly praised.
Yes, Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort has pool(s) that belong to one or more of the following categories: Infinity Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort. For more information, read the answers to the Spa questionnaire
No, Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort doesn't allow dogs.
Yes, parking facilities are available at Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort.
Yes, Golden Palm Tree Sepang - formerly Avani Sepang Goldcoast Resort has a gym.
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