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Summary of reviewsLOTTE City Hotel Guro is highly celebrated for its strategic location in a serene yet vibrant neighborhood. Its exceptional accessibility is highlighted by the convenience of an airport limousine bus stopping right at the hotel's entrance and a subway station just a five-minute walk away. The tranquility of the area, coupled with numerous nearby dining options and shopping centers, provides a peaceful and convenient stay away from the bustling Seoul city center. This makes it particularly ideal for business travelers attending to matters in the Digital Guro District, but it also serves as an excellent base for exploring Seoul due to efficient public transport connections.
The breakfast at LOTTE City Hotel Guro is generally well-received with guests frequently praising the variety and quality of the offerings, which include both Korean and European cuisine. Many find the breakfast to be especially excellent, though there are suggestions for a broader selection of fruits, vegetarian items and international dishes. Though some find the breakfast pricey, it is largely considered a satisfactory morning meal.
Dinner at the hotel receives favorable feedback, particularly for its fantastic buffet option. The location's proximity to numerous dining establishments offers guests a broad choice of cuisine, though many nearby restaurants are closed on weekends.
The rooms at LOTTE City Hotel Guro are frequently commended for their cleanliness, spaciousness and modern amenities. Guests appreciate the daily housekeeping, comfortable beds and chic interiors. The rooms provide a peaceful stay with effective soundproofing and feature well-maintained facilities. Views from the rooms, especially those facing the city, add to the positive experience, despite occasional mentions of slightly worn furniture and carpets.
Cleanliness throughout the hotel is superior with guests consistently noting the immaculate condition of the rooms and communal areas. The hotel’s housekeeping staff receive high praise for their meticulous attention to detail, enhancing the overall pleasant atmosphere of the establishment.
The staff at LOTTE City Hotel Guro are characterized as polite, friendly and helpful with the front desk and housekeeping teams receiving particular commendation for their prompt and professional service. Despite occasional mentions of minor communication issues, the general experience with the staff is highly positive.
The hotel's parking facilities are largely appreciated for their convenience and capacity, though there are occasional mentions of limited space during peak times. The overall parking experience is positive with many guests valuing the free and accessible parking.
While the hotel is generally family-friendly, it may not be the top choice for those traveling with children or elderly family members due to a lack of child-centric activities. The hotel does offer triple bedrooms and family rooms equipped with necessary amenities.
Guests frequently praise the exceptional comfort of the beds, highlighting clean and tidy bedding. The variety of bed types and specialized features like electric motion beds cater to different preferences and add to the overall comfort.
Despite its official three-star rating, many guests feel that LOTTE City Hotel Guro often exceeds expectations, comparing it favorably to four-star establishments. The clean, comfortable accommodations, along with a high-quality service, provide excellent cost-effectiveness for business travelers.
Overall, LOTTE City Hotel Guro stands out as a top choice for business travelers due to its strategic location, excellent amenities and consistent high standards. It successfully meets and often surpasses expectations, making it a compelling option for both business and leisure stays in Seoul. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Hotel near Nightlife Spots
Business Hotel
Hotel with Parking
Hotel with Gym
3-Star Hotel
Room Types
Standard Double RoomFitted with an elegant ambience, this room features a flat-screen TV and air conditioning. A fridge is also included. The private bathroom comes with a bath tub and free toiletries.
Standard Twin RoomFitted with an elegant ambience, this room features a flat-screen TV and air conditioning. A fridge is also included. The private bathroom comes with a bath tub and free toiletries.
Standard Family Twin RoomFitted with an elegant ambience, this spacious room features a flat-screen TV and air conditioning. A fridge is also included. The private bathroom comes with a bath tub and free toiletries with tooth paste and tooth brush.
Superior Double RoomThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a private entrance, soundproof walls, a wardrobe as well as city views. The unit has 1 bed.
Superior SuiteFeaturing a private entrance, this air-conditioned suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and a shower. The spacious suite offers soundproof walls, a wardrobe, a safe deposit box, a flat-screen TV with streaming services, as well as city views. The unit offers 1 bed.
Room Selected at Check-InFeaturing bathrobes, this single room includes a private bathroom with a shower, a bidet and a hairdryer. The air-conditioned single room features a flat-screen TV with streaming services, soundproof walls, a wardrobe, an electric kettle as well as city views. The unit has 1 bed.
Special Offer - Double Room with one breakfastThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with streaming services, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit has 1 bed.
Standard Twin Room - Late Check-in 18:00The twin room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The air-conditioned twin room features a flat-screen TV with streaming services, a private entrance, a wardrobe, an electric kettle as well as city views. The unit has 2 beds.
Standard Double Room - Late Check-in 18:00The double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned double room features a flat-screen TV with streaming services, a private entrance, a wardrobe, an electric kettle as well as city views. The unit has 1 bed.
Superior Double Motion Relax Room (Shower Booth)Providing bathrobes, this double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with streaming services, a private entrance, soundproof walls, a wardrobe as well as city views. The unit offers 1 bed.
Superior Twin Room (with OTT Streaming Service)Guest can access OTT streaming service in the room (Log-in is required). And Guest needs log-out before check-out.
(Check in from 18:000) Run of HouseProviding bathrobes, this twin/double room includes a private bathroom with a shower, a bidet and a hairdryer. The spacious air-conditioned twin/double room provides a flat-screen TV with streaming services, a wardrobe, an electric kettle, a carpeted floor as well as city views.
Superior Double RoomThe double room includes a private bathroom, well-fitted with a bath, a shower, a bidet, a hairdryer and slippers. The spacious air-conditioned double room offers a flat-screen TV with streaming services, a wardrobe, an electric kettle, a carpeted floor as well as city views. The unit has 1 bed.
Superior Family Twin RoomThe unit has 2 beds.
Double RoomThe unit has 1 bed.
Suite
Guest Reviews
8.8
Excellent
Location
Nestled in a serene yet vibrant neighborhood, 'LOTTE City Hotel Guro' stands out with its exceptional accessibility and convenience. Its prime location ensures easy transit with an airport limousine bus stopping right at the hotel's entrance and the subway station a mere five-minute walk away. Despite being situated away from the hustle and bustle of Seoul's city center, guests appreciate the peaceful surroundings and the plethora of nearby dining options, convenience stores and shopping centers.
The hotel is perfectly situated for those attending to business in the Digital Guro District with everything from corporate offices to the bustling Digital Park of Nine Olds within close proximity. Its location also makes it an ideal base for exploring all of Seoul, thanks to the excellent transport connections via subway and bus routes. While the main tourist attractions might require a bit of travel, the efficient public transport network ensures smooth and quick commutes to urban hotspots like Gangnam.
Guests favor the hotel's calm environment, highlighted by quiet rooms and a tranquil neighborhood, ensuring restful nights. The immediate vicinity is rich with culinary options, ranging from local eateries to well-known chains like Starbucks and Sulbing, making it a gourmand’s delight. Shopping enthusiasts will find joy in nearby retail havens like Mario Outlets, Hyundai Outlets and W Mall, perfect for blending leisure with business.
Overall, 'LOTTE City Hotel Guro' promises a blend of comfort and convenience, making it a standout choice for business travelers and tourists willing to explore Seoul beyond its central attractions.
Breakfast
Breakfast at LOTTE City Hotel Guro receives mixed feedback with a significant majority praising the experience. Guests frequently highlight the variety and quality of the offerings, describing it as varied, very good and exceptionally tasty. Many express satisfaction with the selection, which includes both Korean and European cuisine, fresh omelettes and fried eggs.
A number of reviewers consider the breakfast to be one of the best, noting it as especially excellent and fantastic. The availability of tasty coffee and the daily plentiful servings are commendable points for many. The presence of a wide selection and the plentiful choices available are often appreciated.
However, some guests note areas for improvement, particularly in expanding the selection of fruits, vegetarian items and international dishes, including halal options. There are mentions of the breakfast being more traditional with a focus on Chinese and Korean options, which may not cater to all tastes. Additionally, several comments address the high price of breakfast, suggesting that it might not offer the best value for money.
While some find the breakfast lacking in certain aspects and repetitive, the overall consensus leans towards a satisfactory morning meal with a strong offering compared to other places.
Dinner
The dinner experience at 'LOTTE City Hotel Guro' boasts a fantastic buffet, available for both lunch and dinner. Guests highlight the diversity and quality of the dinner options, though some find the pricing to be a bit on the higher side. It's also noted that the dining experience might be cut short as clean-up begins early.
The hotel's location is ideal for food enthusiasts with numerous dining options in the nearby mall, including a variety of Korean and Japanese restaurants. Moreover, the surrounding area offers a plethora of good restaurants, street food and coffee shops. There are many restaurants to choose from, ensuring that guests never have to worry about finding a meal. However, it's worth noting that many of these nearby restaurants are closed on weekends. Despite this, the convenience of multiple shopping and dining options near the accommodation adds to the overall positive dining experience for guests.
Rooms
LOTTE City Hotel Guro offers a variety of positive features for guests, particularly in its rooms. The primary highlights include cleanliness, spaciousness and modern amenities. Many guests appreciated the cleanliness of the rooms, which are tidied daily with linens and towels frequently changed. The rooms are generally spacious, often larger than the average size found in Seoul, providing ample space for comfort. Each room is well-equipped with essentials such as comfortable beds, slippers, bathrobes and a large bathroom that has everything one might need, including nice cosmetics.
Guests also noted modern and chic interiors, making the rooms both cozy and comfortable. The furniture and fixtures are generally in good condition, although there are occasional mentions of slightly worn furniture and carpets. The rooms are quiet and well-insulated, providing a peaceful stay and the soundproofing is commendable.
The view from the rooms, particularly those facing the city, is another frequently mentioned positive aspect, along with a regularly replenished minibar and useful in-room features like a refrigerator (though a microwave is missing).
Even though some rooms were noted to be smaller for guests with more luggage, especially for three people or in twin rooms, the spacious lobby and convenient amenities such as a self-laundry service and daily taxi reservations make up for it.
Overall, the rooms in LOTTE City Hotel Guro are clean, comfortable and larger than expected with a variety of amenities aimed at ensuring a restful and convenient stay for guests.
Beds
At LOTTE City Hotel Guro, guests frequently praise the exceptional comfort of the beds. The majority of reviews highlight that the beds are comfortable, cozy and conducive to a good night's sleep. Many guests appreciate the clean and tidy bedding, describing it as particularly clean and even luxurious. The hotel’s attention to detail in maintaining the bedding, including daily replacements, adds to their positive experience.
While the pillows have mixed reviews with some finding them too soft and thin, the overall consensus is that the bedding meets expectations with cotton blankets providing warmth at night. Some guests mentioned preferences for firmness, but this appears to be a matter of personal taste rather than a widespread issue.
The hotel offers a variety of bed types, including two single beds and queen-size options, which are suitable for different guest arrangements. The inclusion of specialized features like electric motion beds adds to the comfort and convenience.
Overall, the comfortable, clean and well-maintained beds at LOTTE City Hotel Guro contribute significantly to guest satisfaction, making it a preferred choice for a restful stay.
Cleanliness
LOTTE City Hotel Guro has garnered praise for its outstanding cleanliness. Guests consistently highlight the immaculate condition of the hotel, noting that rooms are clean, tidy and well-maintained. Room cleaning is regularly done, ensuring fresh and comfortable accommodations daily. The hotel’s cleanliness surpasses expectations with its spotless bathrooms, including amenities like bathtubs and bidets that add to guest satisfaction.
Numerous reviews commend the hotel for its neat and sophisticated atmosphere with facilities that appear modern and practical. The bedding is described as particularly clean and well-kept. Overall, guests find the cleanliness exceptional, often comparable to that of a four-star hotel.
The housekeeping staff receive accolades for their meticulous attention to detail, contributing significantly to the hotel’s high standard of cleanliness. The communal areas and surroundings reflect the same level of care, providing a consistently clean and inviting environment for all visitors.
In addition to its cleanliness, the hotel benefits from a convenient location with many eateries nearby, enhancing its appeal. The friendly and helpful staff further elevate the guest experience, ensuring that cleanliness and comfort are always prioritized.
Staff
The reviews for LOTTE City Hotel Guro reflect a high level of satisfaction with the hotel's staff. Descriptive terms such as polite, friendly and helpful are frequently used to characterize their interactions with guests. Guests appreciated the staff's professionalism and proficiency in English, which facilitated effective communication. The front desk and housekeeping teams were particularly highlighted for their excellent and prompt service with some guests noting quick responses to requests and diligent room cleaning.
Although the staff's friendliness and willingness to assist were consistently praised, there were occasional mentions of a lack of smiles and instances of poor visibility or audibility at the reception. Despite these minor observations, the general consensus points to a very positive experience with attentive, kind and proactive employees who contribute significantly to the hotel's overall welcoming atmosphere.
Parking
LOTTE City Hotel Guro's parking facilities receive mixed but predominantly positive feedback from guests. Many highlight the convenience of the hotel's parking lot, noting that there is plenty of space available, making it easy to find a spot. Guests appreciate the spacious and ample parking areas with the added benefit that parking is free. Accessibility is also a significant plus, as an airport bus conveniently stops right in front of the hotel, making transportation easier. However, a few reviews mention limited parking space at times, indicating potential occasional overcrowding. Overall, the hotel’s parking system is praised for its convenience and capacity.
Family
LOTTE City Hotel Guro provides a generally family-friendly environment, though it may not be the top choice for those traveling with children or elderly family members. The hotel offers adequate accommodations for families, including triple bedrooms and family rooms equipped with baby cribs. Guests have noted the spaciousness of the rooms and the friendly service, making it a decent option for family stays. However, specific activities for kids are not highlighted, which might be a consideration for those looking for a more child-centric experience.
3 Star
LOTTE City Hotel Guro often receives feedback that defies its official three-star rating with many guests feeling it deserves a higher classification. The hotel is recognized for standing on par with a four-star hotel in various aspects such as location, facilities and service.
Guests frequently highlight the hotel as very good for a three-star establishment, appreciating the nice, clean and comfortable accommodations. It has proven to be a reliable choice for business travelers with many returning for its excellent cost-effectiveness and satisfying overall experience. On the downside, some visitors note that the cost-performance ratio could be improved, particularly when taking the price into account. However, the positive impressions generally include praise for the good view, contributing to a fulfilling stay at this typical business hotel.
Overall, despite mixed feelings about the price, LOTTE City Hotel Guro successfully meets and often exceeds the expectations of a three-star hotel, making it a compelling option for travelers, especially those on business trips to Seoul.
Business
LOTTE City Hotel Guro stands out as an ideal choice for business travelers. Nestled in a business district and surrounded by offices, its location is particularly advantageous for those with corporate engagements. Guests frequently highlight the hotel's business-friendly environment, which caters well to the needs of professional trips. The area even has pedestrian traffic lights to facilitate easy commuting.
The hotel's reputation as a quality and reliable chain provides peace of mind, ensuring consistency and high standards. With many business guests choosing this hotel, it has established itself as a hub for corporate clientele. Its suitability for business is echoed in numerous reviews, solidifying its status as a top choice for business trips. Additionally, the hotel offers good value for business travelers, combining excellent amenities with a convenient location close to client offices, making it perfect for any business trip.
No, LOTTE City Hotel Guro doesn't have any pool.
No, a spa isn't available at LOTTE City Hotel Guro.
No, LOTTE City Hotel Guro doesn't allow dogs.
Yes, parking facilities are available at LOTTE City Hotel Guro.