L7 HONGDAE by LOTTE
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Summary of reviewsL7 Hongdae is highly praised for its exceptional and convenient location in the heart of Seoul's bustling Hongdae district. Proximity to the Hongdae Station ensures seamless access to subway lines and easy travel to and from Incheon Airport. Guests appreciate being surrounded by a plethora of restaurants, bars, cafes and retail stores, making it a vibrant and dynamic base for exploring the local scene.
Guests find the rooms modern, trendy and comfortable with spacious layouts, large windows and cozy beds that create a bright and airy atmosphere. The rooms are generally clean and well-furnished with functional amenities and enjoyable features like daily housekeeping and replenishments. However, some concerns about small room sizes, limited storage, noise and occasional cleanliness issues are noted.
The hotel's breakfast receives mixed reviews. While some guests enjoy the delightful flavors, good coffee and beautiful views, others find the options limited, repetitive and not worth the price. Given the variety of nearby dining options, some guests suggest exploring external alternatives for breakfast.
Dining experiences at L7 Hongdae are mostly positive with the in-house restaurant La Place and the rooftop bar earning praise for quality and friendly staff. However, some guests wish for a broader menu and more diverse dining options on the property.
Guests also commend the staff for their friendly, attentive and professional service. Smooth check-ins, helpful front desk support and responsive housekeeping contribute significantly to the positive guest experience, although occasional issues with unaccommodating behavior are mentioned.
The hotel's gym is appreciated for its cleanliness and satisfactory equipment, while the rooftop pool garners attention for its beautiful views despite additional access fees and limited hours. The wifi service is generally reliable with some guests experiencing connectivity issues in certain areas.
Parking at L7 Hongdae receives mixed feedback with some guests praising efficient management and discounted options, while others criticize high fees and limited availability. For families, the hotel offers a convenient and engaging atmosphere, though improvements in room arrangements for larger families are suggested.
Overall, L7 Hongdae is a well-positioned, stylish hotel offering a comfortable stay with modern amenities, friendly staff and a lively local scene, making it an appealing choice for travelers seeking both convenience and a vibrant experience in Seoul.
Categories
Guests find the rooms modern, trendy and comfortable with spacious layouts, large windows and cozy beds that create a bright and airy atmosphere. The rooms are generally clean and well-furnished with functional amenities and enjoyable features like daily housekeeping and replenishments. However, some concerns about small room sizes, limited storage, noise and occasional cleanliness issues are noted.
The hotel's breakfast receives mixed reviews. While some guests enjoy the delightful flavors, good coffee and beautiful views, others find the options limited, repetitive and not worth the price. Given the variety of nearby dining options, some guests suggest exploring external alternatives for breakfast.
Dining experiences at L7 Hongdae are mostly positive with the in-house restaurant La Place and the rooftop bar earning praise for quality and friendly staff. However, some guests wish for a broader menu and more diverse dining options on the property.
Guests also commend the staff for their friendly, attentive and professional service. Smooth check-ins, helpful front desk support and responsive housekeeping contribute significantly to the positive guest experience, although occasional issues with unaccommodating behavior are mentioned.
The hotel's gym is appreciated for its cleanliness and satisfactory equipment, while the rooftop pool garners attention for its beautiful views despite additional access fees and limited hours. The wifi service is generally reliable with some guests experiencing connectivity issues in certain areas.
Parking at L7 Hongdae receives mixed feedback with some guests praising efficient management and discounted options, while others criticize high fees and limited availability. For families, the hotel offers a convenient and engaging atmosphere, though improvements in room arrangements for larger families are suggested.
Overall, L7 Hongdae is a well-positioned, stylish hotel offering a comfortable stay with modern amenities, friendly staff and a lively local scene, making it an appealing choice for travelers seeking both convenience and a vibrant experience in Seoul.
Hotel Taking Steps Towards Sustainability
L7 HOTELS are part of Lotte Hotel's overall sustainability commitments, which include efforts towards carbon neutrality, renewable energy use, and waste reduction across their properties.
Hotel with Free Wi-Fi
L7 HONGDAE by LOTTE offers stylish accommodations with complimentary Wi-Fi access. The hotel's location in the trendy Hongdae district makes it perfect for travelers seeking both connectivity and entertainment. Its modern design and excellent service ensure a comfortable stay.
Accessible Hotel
L7 Hongdae receives high praise for its accessibility features, making it an excellent option for guests with disabilities. It provides the necessary facilities for a comfortable stay.
Hotel with EV Charging Stations
This hotel offers EV charging facilities for guests. Its ranking among hotels with this amenity is due to its reputation as an upscale lifestyle property, providing a modern and vibrant guest experience overall.
4-Star Hotel
Located in the vibrant Hongdae area, this hotel offers stylish accommodations and a lively atmosphere, perfect for travelers seeking a trendy and comfortable experience. The hotel features modern amenities and easy access to local attractions.
Hotel with Outdoor Pool
L7 Hongdae features an excellent rooftop swimming pool that guests have frequently described as amazing. It is a city-center hotel within walking distance of Hongdae Street.
Hotel with Heated Pool
L7 HONGDAE by LOTTE features a heated indoor rooftop swimming pool that provides impressive views of Seoul. However, it is noted to be small, has limited operating hours, and incurs additional costs for access.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Swimming Pool
Heated Pool Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Hotel with Gym
Guest Reviews
L7 Hongdae boasts an exceptional location that appeals to travelers looking for convenience and vibrancy in Seoul. Set in the heart of the bustling Hongdae district, the hotel is a stone’s throw away from the Hongdae Station, offering seamless access to multiple subway lines and the airport railway. This proximity makes it incredibly easy for guests to navigate around the city and even travel to and from Incheon Airport effortlessly.
Surrounded by a plethora of restaurants, bars, cafes and retail stores, L7 Hongdae places guests right in the middle of a lively neighborhood known for its youthful energy and vibrant nightlife. The hotel is strategically positioned near the main shopping streets and cultural hangouts, creating a perfect base from which to explore the dynamic local scene.
Guests praise not only the hotel's unbeatable location but also its modern amenities and clean, comfortable rooms. The hotel's prime position enables visitors to walk to various attractions, enjoy nearby dining options and experience the bustling street life that Hongdae is famous for.
With such a convenient setting, L7 Hongdae offers an ideal spot to enjoy the essence of the city's trendy district, making it a preferred choice for travelers seeking both comfort and accessibility in Seoul.
The breakfast experience at L7 Hongdae garners mixed reviews from guests. Many compliment the breakfast for its delightful flavors and good coffee, while some find it quite enjoyable and diverse enough to meet basic needs and budgets. Guests particularly appreciate the beautiful views from the restaurant during breakfast and the cozy design of the breakfast area.
However, other guests criticize the breakfast offerings for their limited variety and basic choices, finding it repetitive and not worth the price. Some were disappointed with the lack of vegetarian options and noted that the pastries were dry. Several reviews mention that breakfast is not included in the room price and deem it expensive given the quality and selection of food available. The breakfast arrangement, often provided at the downstairs cafe Angelinus, receives mixed feedback for its minimal options, mainly consisting of a few sandwich and drink choices, which some found insufficient.
Overall, while there are positive aspects to the breakfast experience at L7 Hongdae, many guests suggest exploring other nearby dining options for a more satisfying and cost-effective start to the day.
L7 Hongdae offers a satisfying dining experience with several praised options. The restaurant La Place, often referred to as The Place, receives excellent remarks for its quality dinners. Additionally, the rooftop bar stands out as a pleasant spot, known for its friendly staff and diverse menu options, despite the drinks being on the expensive side. Guests highlight the convenience of having in-house dining options like the restaurant and café, particularly for those who prefer to avoid venturing out for meals. However, some guests note a limited variety of dining choices on the property. The L7 Floating restaurant's selection, primarily featuring pasta and a couple's set, was mentioned to have delicious dishes, particularly the pasta and cheese board. Overall, L7 Hongdae presents solid dining facilities with some room for variety expansion.
Nestled in the vibrant heart of Hongdae, L7 Hongdae offers a varied experience for its guests, particularly when it comes to its rooms. The hotel is often praised for its modern, trendy design and the spaciousness of some rooms, which feature large windows that allow natural light to flood in, creating a bright and airy atmosphere. Many guests find the rooms to be clean, comfortable and well-furnished with functional layouts and cozy beds, ensuring a pleasant stay. The bathrooms, particularly the spacious ones, are also appreciated for their cleanliness and modern amenities.
The strategic central location near public transport and the buzz of Hongdae adds to the hotel's convenience, making it easy for guests to explore the area. Amenities like complimentary snacks, beverages and laundry facilities further enhance the stay, providing good value for money.
However, there are notable inconsistencies. Some rooms are described as small, cramped and lacking proper storage space like wardrobes, which might be a drawback for guests with a lot of luggage. Cleanliness issues do arise occasionally with mentions of dust, stains on carpets and even bad odors from bathrooms and drains. Soundproofing of the rooms could also be improved, as external noise and sounds from adjacent rooms have been reported.
In summary, while L7 Hongdae offers a stylish and conveniently located retreat with comfortable, well-designed rooms and modern amenities, a few areas such as room size, cleanliness and soundproofing require attention to achieve a consistently high standard of guest satisfaction.
L7 Hongdae receives praise for its incredibly comfortable beds, which many guests describe as some of the most comfortable they've experienced in a hotel. The beds are often highlighted for being supportive and clean, providing a restful night's sleep. The rooms are also described as comfortable and well-equipped, contributing to a positive stay.
However, the pillows at L7 Hongdae are frequently mentioned as a significant drawback. Many guests find them too soft and prone to flattening, which has led to discomfort and difficulty sleeping for some. Issues with pillow thickness are ongoing and some guests have even resorted to using items like bathrobes as additional cushion support.
Despite the pillow concerns, the overall comfort of the beds and the quality of bedding are well-regarded. The hotel offers a restful and supportive sleeping environment, coupled with good sound insulation that ensures a peaceful stay. For travelers prioritizing bed comfort, L7 Hongdae remains a solid choice, even as it works to address the recurring issues with its pillows.
The reviews for L7 Hongdae highlight a mixed perception of the hotel's cleanliness. On a positive note, many guests found the rooms clean, modern and comfortably equipped with amenities like AC, bidets and hot water. Rooms were praised for being spacious, well-maintained and featuring stylish designs. Housekeeping efforts were noted with daily cleaning and replenishment of bathroom amenities, which many guests appreciated. The facilities such as the hotel's social lounge and elevators were generally regarded as clean and functional.
However, some guests reported significant cleanliness issues. Common complaints included persistent dust in the rooms, stained carpets, dirty walls and unmaintained areas like the shower cubicle. Specific incidents of finding bugs and hair in rooms and on towels were noted multiple times. Some guests experienced room cleaning that was inconsistent or superficial, failing to address deeper cleanliness issues. Despite the generally good location and modern decor, the noise from the main road and poor soundproofing were also concerns for several guests, impacting their overall comfort.
In summary, while L7 Hongdae garners positive remarks for its stylish and functional design, the cleanliness appears inconsistent with frequent dust and maintenance concerns, leaving a mixed impression on its guests.
The reviews of L7 Hongdae frequently highlight the hotel's staff as friendly, attentive and professional. Guests have experienced smooth check-ins and check-outs with receptionists who are proficient in English and always ready to assist. The housekeepers are noted for their diligence and amicable demeanor, often greeting guests with smiles. Both the front desk and housekeeping teams are commended for their courteousness and willingness to go the extra mile, whether it's helping to book taxis or providing immediate support for any issues like Wi-Fi disruptions.
Many reviewers appreciated the staff's responsiveness and their ability to communicate effectively in multiple languages, making it easy for international guests. However, despite the generally positive feedback, there were occasional mentions of staff being unaccommodating or rude and a few guests faced language barriers with some employees.
Overall, the staff at L7 Hongdae are a significant asset to the hotel, contributing to a positive guest experience with their friendly attitudes, professional service and helpful nature.
At L7 Hongdae, the wifi connectivity garners mixed reviews. Many guests appreciate the strong, fast and reliable wifi that works well throughout the entire hotel, which facilitates easy access. Complimentary wifi and free wifi router provision are noted as definite perks, enhancing the overall experience for travelers who rely on stable internet access. However, there are some areas where the wifi falls short. Certain guests have faced issues with the wifi not working, particularly in specific rooms and the pool area, where there is no coverage at all. Although the hotel staff are responsive and quick to provide hotspot details or additional routers when there are connectivity issues, some guests still find the service inconsistent with the wifi occasionally disconnecting or being poor. Despite these issues, the presence of a WOWPASS machine and the general quality of the wifi in many areas make it a commendable choice for those who prioritize good internet service during their stay.
L7 Hongdae offers a gym facility that generally receives positive feedback from guests for its essential amenities and convenience. Many guests appreciate the gym's cleanliness and the satisfactory equipment available, noting that it is adequate for short stays and suitable for maintaining a fitness routine while traveling. The fitness room is described as well-equipped, functional and spacious, which adds to the appeal.
However, some reviews mention areas for improvement, such as the need for heavier weights, a pull-up bar and a bench press. The gym's limited hours and occasional lack of extensive equipment may be a drawback for those seeking a more comprehensive workout experience. Despite these minor issues, the gym remains a positive aspect of the hotel's amenities, contributing to an overall enjoyable stay for visitors aiming to stay active.
L7 Hongdae offers a mixed experience when it comes to its pool facilities. The rooftop pool garners significant attention for its beautiful views and design, making it a highlight for many guests. The aesthetic appeal of the rooftop pool and bar is often praised, adding a unique charm to the hotel's ambiance. The poolside bar also enhances the experience, providing a pleasant spot to relax and enjoy the surroundings.
However, guests should be aware that the pool is not included in the standard room rate and requires an additional fee, which many have found to be quite expensive. The cost varies with some reports indicating charges around $15 to $40 per person depending on the time of day and season. This high access fee has been a point of contention with several guests expressing disappointment over the extra costs. Additionally, the pool is only open from 10am and access is restricted to certain hours.
The pool itself is described as small and not suitable for children and there have been instances where the pool was closed unexpectedly due to maintenance or off-season periods. These closures, often unannounced, have frustrated some guests. Despite these drawbacks, when accessible, the pool is clean and offers a pleasant environment for those willing to pay the extra fee with some guests even enjoying the exclusivity due to lower usage because of the high costs.
In summary, while the rooftop pool at L7 Hongdae is visually appealing and offers a unique experience, potential guests should prepare for additional fees and check ahead for availability to avoid any disappointments.
Parking at L7 Hongdae has received a mix of reviews from guests. Some guests appreciated the availability of discounted or even free parking options. The hotel management is noted for well-managing parking logistics and handling reimbursement promptly, which alleviated concerns for some patrons.
However, several guests felt that the parking fees were a significant downside with one expressing confusion over why parking was not included in the room charge. Others mentioned challenges such as the high cost of parking, the scarcity of external parking spaces and the lack of on-site parking options, leading to inconvenience. Despite the management's efforts to control disturbances and handle parking fee collections efficiently, the overall sentiment suggests that the parking situation could be improved to better meet guests’ expectations.
L7 Hongdae presents a suitable option for families considering a stay in a vibrant area. The hotel has been commended for its family-friendly atmosphere and features, making it very convenient for visits with loved ones. The 20th floor offers leisure and entertainment facilities that ensure children remain entertained and engaged without feeling bored. Additionally, there are kid-friendly amenities, including gaming options and pools that children particularly enjoy, although it’s important to note the swimming pool is only for adult use.
Despite these positive aspects, there are a few family-related challenges. Several reviews have pointed out the lack of large family rooms or interconnected rooms, which can complicate accommodations for larger families. This setup often necessitates booking separate rooms. Another minor downside noted was noise, especially for rooms situated next to the laundry area.
On a brighter note, the hotel allows for easy luggage storage and facilitates smooth travel, adding to the overall convenience for families. Many guests have expressed satisfaction with their stays and are likely to recommend the hotel to family and friends. Overall, L7 Hongdae provides a good blend of activities and comforts for families, although larger family groups might need to navigate some logistical challenges with room arrangements.
L7 Hongdae offers a modern aesthetic with simple, stylish furnishings that create a pleasant atmosphere. The value and location are major advantages, making it an appealing choice for travelers. The beautiful decor and ambience align well with four-star expectations and the rooms are considered good for the price and quality typical of a four-star establishment.
However, certain services and staff responsiveness have left guests underwhelmed, falling short of four-star service standards. There are comments on the lack of satisfactory assistance from the staff and instances that felt like nickel-and-diming, which are uncommon for this category of hotel. Additionally, some travelers noted that other four-star hotels often provide amenities not available here, such as free laundry services, which could have enhanced their stay.
Overall, while L7 Hongdae meets some four-star criteria, especially in terms of design and cost-effectiveness, certain aspects such as service quality and additional amenities do not entirely live up to four-star standards. Consider it a modern business hotel that ticks many boxes but leaves room for improvement in service delivery.
L7 Hongdae stands out as a business-friendly hotel, highly recommended for business trips. Guests appreciate the great rooms and the excellent service, including the convenience of leaving luggage when needed. Business amenities are well-regarded with the availability of meeting rooms, printers and other office facilities being particularly helpful. Business events held at the hotel are well managed, adding to the overall positive experience.
The hotel also offers practical facilities such as a washing machine and a large table, making it versatile for various needs. However, it's important to note the hotel may not be ideal for long stays due to the lack of wardrobes for clothes. Some guests mentioned minor issues, such as slow lifts and poor Wi-Fi, which could potentially affect a business trip. Despite these, the fast and efficient check-in and check-out processes complement the overall efficiency of the hotel, making it an excellent choice for business travelers.
L7 Hongdae receives high praise for its accessibility features, making it an excellent option for guests with disabilities. Its location is lauded for being incredibly convenient, situated near the bustling Hongik University Walking Street and well-connected by nearby subway stations, which are just a short walk away and equipped with elevators. The hotel offers wheelchair-friendly rooms and facilities and easy access from the main road further enhances its accessibility. Reviewers highlight the ease of transportation, noting the proximity to two train lines, including the airport railroad, making commuting straightforward. While there were minor mentions of slow elevators and the need for some flooring repairs, the overall consensus is that L7 Hongdae's convenient location and accessible facilities contribute to a hassle-free stay for all guests.
L7 Hongdae features a heated indoor rooftop swimming pool that offers an impressive view of Seoul, making it a standout amenity for guests. The experience of the heated pool has been described as fantastic. However, certain drawbacks include the small size of the 9th-floor pool, lack of toilet facilities nearby and occasional overcrowding. Additionally, some guests have mentioned that the prices for accessing the swimming pool are relatively high. Despite these concerns, the rooftop pool remains a highlight for its ambiance and views.
L7 Hongdae features an excellent rooftop swimming pool that guests have frequently described as amazing. The pool area includes a rooftop bar, creating a pleasant and inviting atmosphere. While usage of the pool is not included in the standard room price and incurs a costly surcharge for guests, many reviews still highlight the pool's outstanding quality and experience.
Location Show Map
Location
Surrounded by a plethora of restaurants, bars, cafes and retail stores, L7 Hongdae places guests right in the middle of a lively neighborhood known for its youthful energy and vibrant nightlife. The hotel is strategically positioned near the main shopping streets and cultural hangouts, creating a perfect base from which to explore the dynamic local scene.
Guests praise not only the hotel's unbeatable location but also its modern amenities and clean, comfortable rooms. The hotel's prime position enables visitors to walk to various attractions, enjoy nearby dining options and experience the bustling street life that Hongdae is famous for.
With such a convenient setting, L7 Hongdae offers an ideal spot to enjoy the essence of the city's trendy district, making it a preferred choice for travelers seeking both comfort and accessibility in Seoul.
Breakfast
However, other guests criticize the breakfast offerings for their limited variety and basic choices, finding it repetitive and not worth the price. Some were disappointed with the lack of vegetarian options and noted that the pastries were dry. Several reviews mention that breakfast is not included in the room price and deem it expensive given the quality and selection of food available. The breakfast arrangement, often provided at the downstairs cafe Angelinus, receives mixed feedback for its minimal options, mainly consisting of a few sandwich and drink choices, which some found insufficient.
Overall, while there are positive aspects to the breakfast experience at L7 Hongdae, many guests suggest exploring other nearby dining options for a more satisfying and cost-effective start to the day.
Dinner
Rooms
The strategic central location near public transport and the buzz of Hongdae adds to the hotel's convenience, making it easy for guests to explore the area. Amenities like complimentary snacks, beverages and laundry facilities further enhance the stay, providing good value for money.
However, there are notable inconsistencies. Some rooms are described as small, cramped and lacking proper storage space like wardrobes, which might be a drawback for guests with a lot of luggage. Cleanliness issues do arise occasionally with mentions of dust, stains on carpets and even bad odors from bathrooms and drains. Soundproofing of the rooms could also be improved, as external noise and sounds from adjacent rooms have been reported.
In summary, while L7 Hongdae offers a stylish and conveniently located retreat with comfortable, well-designed rooms and modern amenities, a few areas such as room size, cleanliness and soundproofing require attention to achieve a consistently high standard of guest satisfaction.
Beds
However, the pillows at L7 Hongdae are frequently mentioned as a significant drawback. Many guests find them too soft and prone to flattening, which has led to discomfort and difficulty sleeping for some. Issues with pillow thickness are ongoing and some guests have even resorted to using items like bathrobes as additional cushion support.
Despite the pillow concerns, the overall comfort of the beds and the quality of bedding are well-regarded. The hotel offers a restful and supportive sleeping environment, coupled with good sound insulation that ensures a peaceful stay. For travelers prioritizing bed comfort, L7 Hongdae remains a solid choice, even as it works to address the recurring issues with its pillows.
Cleanliness
However, some guests reported significant cleanliness issues. Common complaints included persistent dust in the rooms, stained carpets, dirty walls and unmaintained areas like the shower cubicle. Specific incidents of finding bugs and hair in rooms and on towels were noted multiple times. Some guests experienced room cleaning that was inconsistent or superficial, failing to address deeper cleanliness issues. Despite the generally good location and modern decor, the noise from the main road and poor soundproofing were also concerns for several guests, impacting their overall comfort.
In summary, while L7 Hongdae garners positive remarks for its stylish and functional design, the cleanliness appears inconsistent with frequent dust and maintenance concerns, leaving a mixed impression on its guests.
Staff
Many reviewers appreciated the staff's responsiveness and their ability to communicate effectively in multiple languages, making it easy for international guests. However, despite the generally positive feedback, there were occasional mentions of staff being unaccommodating or rude and a few guests faced language barriers with some employees.
Overall, the staff at L7 Hongdae are a significant asset to the hotel, contributing to a positive guest experience with their friendly attitudes, professional service and helpful nature.
Wi-Fi
Gym
However, some reviews mention areas for improvement, such as the need for heavier weights, a pull-up bar and a bench press. The gym's limited hours and occasional lack of extensive equipment may be a drawback for those seeking a more comprehensive workout experience. Despite these minor issues, the gym remains a positive aspect of the hotel's amenities, contributing to an overall enjoyable stay for visitors aiming to stay active.
Pool
However, guests should be aware that the pool is not included in the standard room rate and requires an additional fee, which many have found to be quite expensive. The cost varies with some reports indicating charges around $15 to $40 per person depending on the time of day and season. This high access fee has been a point of contention with several guests expressing disappointment over the extra costs. Additionally, the pool is only open from 10am and access is restricted to certain hours.
The pool itself is described as small and not suitable for children and there have been instances where the pool was closed unexpectedly due to maintenance or off-season periods. These closures, often unannounced, have frustrated some guests. Despite these drawbacks, when accessible, the pool is clean and offers a pleasant environment for those willing to pay the extra fee with some guests even enjoying the exclusivity due to lower usage because of the high costs.
In summary, while the rooftop pool at L7 Hongdae is visually appealing and offers a unique experience, potential guests should prepare for additional fees and check ahead for availability to avoid any disappointments.
Parking
However, several guests felt that the parking fees were a significant downside with one expressing confusion over why parking was not included in the room charge. Others mentioned challenges such as the high cost of parking, the scarcity of external parking spaces and the lack of on-site parking options, leading to inconvenience. Despite the management's efforts to control disturbances and handle parking fee collections efficiently, the overall sentiment suggests that the parking situation could be improved to better meet guests’ expectations.
Family
Despite these positive aspects, there are a few family-related challenges. Several reviews have pointed out the lack of large family rooms or interconnected rooms, which can complicate accommodations for larger families. This setup often necessitates booking separate rooms. Another minor downside noted was noise, especially for rooms situated next to the laundry area.
On a brighter note, the hotel allows for easy luggage storage and facilitates smooth travel, adding to the overall convenience for families. Many guests have expressed satisfaction with their stays and are likely to recommend the hotel to family and friends. Overall, L7 Hongdae provides a good blend of activities and comforts for families, although larger family groups might need to navigate some logistical challenges with room arrangements.
4 Star
However, certain services and staff responsiveness have left guests underwhelmed, falling short of four-star service standards. There are comments on the lack of satisfactory assistance from the staff and instances that felt like nickel-and-diming, which are uncommon for this category of hotel. Additionally, some travelers noted that other four-star hotels often provide amenities not available here, such as free laundry services, which could have enhanced their stay.
Overall, while L7 Hongdae meets some four-star criteria, especially in terms of design and cost-effectiveness, certain aspects such as service quality and additional amenities do not entirely live up to four-star standards. Consider it a modern business hotel that ticks many boxes but leaves room for improvement in service delivery.
Business
The hotel also offers practical facilities such as a washing machine and a large table, making it versatile for various needs. However, it's important to note the hotel may not be ideal for long stays due to the lack of wardrobes for clothes. Some guests mentioned minor issues, such as slow lifts and poor Wi-Fi, which could potentially affect a business trip. Despite these, the fast and efficient check-in and check-out processes complement the overall efficiency of the hotel, making it an excellent choice for business travelers.
Accessible
Heated Pool
Outdoor Pool
Yes, L7 HONGDAE by LOTTE has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at L7 HONGDAE by LOTTE.
No, L7 HONGDAE by LOTTE doesn't allow dogs.
Yes, parking facilities are available at L7 HONGDAE by LOTTE.
Yes, L7 HONGDAE by LOTTE has a gym.
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