HOTEL in 9 Gangnam
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Summary of reviewsHOTEL in 9 Gangnam, situated in the vibrant Gangnam district of Seoul, is highly favored for its prime location and convenience. Its proximity to major landmarks like the COEX conference center and Bongeunsa Temple, along with easy access to various transportation options such as the metro, bus and taxis, makes it ideal for both business and leisure travelers. The surrounding area offers a plethora of shopping options and numerous restaurants, enriching the overall guest experience. Despite some concerns about breakfast quality and variety, the hotel's comprehensive amenities and service compensate well, ensuring a comfortable stay.
Guest rooms at the hotel are notably clean and comfortable, equipped with amenities like bidet toilets and large, soft beds that contribute to a restful experience. Although some visitors found the rooms smaller than anticipated, the overall perception is that the accommodations are well-maintained and welcoming. Cleanliness is a key praise point, although there have been occasional reports of minor lapses such as dust or hair. The hotel’s high cleanliness standards and good security levels are generally well-regarded.
The staff at HOTEL in 9 Gangnam is frequently commended for their exceptional service. Described as friendly, helpful and responsive, the front desk team and housekeeping are particularly noted for their professionalism and accommodating demeanor. Their ability to communicate in Japanese and English further enhances the guest experience, although sporadic issues with the valet service were mentioned.
A standout feature of the hotel is the quality of its beds, consistently described as very comfortable, soft and conducive to a good night's sleep. This, combined with the general cleanliness and well-maintained nature of the rooms, enhances the overall comfort and appeal of the hotel.
In summary, HOTEL in 9 Gangnam offers a highly convenient location, clean and comfortable rooms and exceptional staff service, making it a top choice for travelers looking to explore Seoul’s dynamic Gangnam district. Despite some areas needing improvement, particularly in breakfast offerings, the hotel's positive attributes ensure a pleasant and hassle-free stay.
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Guest rooms at the hotel are notably clean and comfortable, equipped with amenities like bidet toilets and large, soft beds that contribute to a restful experience. Although some visitors found the rooms smaller than anticipated, the overall perception is that the accommodations are well-maintained and welcoming. Cleanliness is a key praise point, although there have been occasional reports of minor lapses such as dust or hair. The hotel’s high cleanliness standards and good security levels are generally well-regarded.
The staff at HOTEL in 9 Gangnam is frequently commended for their exceptional service. Described as friendly, helpful and responsive, the front desk team and housekeeping are particularly noted for their professionalism and accommodating demeanor. Their ability to communicate in Japanese and English further enhances the guest experience, although sporadic issues with the valet service were mentioned.
A standout feature of the hotel is the quality of its beds, consistently described as very comfortable, soft and conducive to a good night's sleep. This, combined with the general cleanliness and well-maintained nature of the rooms, enhances the overall comfort and appeal of the hotel.
In summary, HOTEL in 9 Gangnam offers a highly convenient location, clean and comfortable rooms and exceptional staff service, making it a top choice for travelers looking to explore Seoul’s dynamic Gangnam district. Despite some areas needing improvement, particularly in breakfast offerings, the hotel's positive attributes ensure a pleasant and hassle-free stay.
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Guest Reviews
Nestled in the heart of the Gangnam district, 'HOTEL in 9 Gangnam' is a top choice for travelers seeking convenience and accessibility. Its prime location is frequently praised, being just a stone’s throw away from the COEX conference center and the Bongeunsa Temple. Ideal for both business and leisure travelers, the hotel offers easy access to a range of transportation options, including metro, bus and taxi services with Bongeunsa Station right in front of the property.
Surrounded by a plethora of shopping options and notable landmarks like the Starfield Mall and COEX Mall, guests can explore the vibrant neighborhood with ease. The area boasts numerous restaurants, adding to the convenience of stay. Visitors also appreciate the spacious rooms and overall cleanliness of the hotel, making it a comfortable base to return to after a day of exploring the city. Whether attending a conference or simply enjoying the sights, this hotel's location and facilities ensure a hassle-free stay in Seoul's dynamic Gangnam district.
The breakfast at 'HOTEL in 9 Gangnam' has received a mix of critiques from guests, primarily pointing to limited variety and poor quality. Many reviewers noted that the breakfast options could be significantly improved, describing the menu as basic and disappointing. It was also frequently mentioned that the cost of breakfast did not align with its quality, rendering it overpriced for what was available. Additionally, some guests were surprised to find that there was no breakfast service at all, despite information on booking platforms indicating otherwise. The breakfast venue itself received comments on its uncomfortable temperature, adding to the overall dissatisfaction. While the staff received commendation for their pleasant demeanor, this did not seem to compensate for the perceived shortcomings in the breakfast experience.
Hotel in 9 Gangnam boasts clean and comfortable guest rooms, ensuring a pleasant stay for visitors. The rooms are well equipped, featuring amenities such as bidet toilets and large, soft and comfortable beds that stand out in reviews. While some guests found the rooms to be somewhat cramped and smaller than anticipated, others noted the size of the accommodation to be appropriate and spacious enough. The hotel lacks dust, highlighting its cleanliness, though there was an instance of hair found in the bathroom. Despite some noise issues, guests praised the unique and well-located nature of the hotel.
Guests of HOTEL in 9 Gangnam have consistently highlighted the comfort of the beds as a standout feature. Descriptions such as very comfortable, soft and high suggest that the beds provide a relaxing and restful experience. The mattresses are frequently noted for their fluffiness and soft bedding, contributing to a pleasant night's sleep. While a few guests found the beds overly soft, the general consensus is overwhelmingly positive with many stating they are among the most comfortable they have experienced in a hotel. The cleanliness of the beds is also regularly mentioned, further enhancing the overall comfort and appeal.
HOTEL in 9 Gangnam has received mixed feedback regarding its cleanliness. On the positive side, guests frequently highlighted that the rooms and the hotel itself were generally clean and comfortable. Many appreciated the well-maintained amenities and found the establishment to be very clean overall. Additionally, its proximity to the subway and good security levels were notable mentions.
However, some guests experienced issues with cleanliness. A few noted instances of dust, hair in the washbasin and dirty ceilings that detracted from their overall experience. The cleanliness of the deluxe corner rooms, in particular, received criticism for low standards and visible dirt. Some guests also reported allergic reactions due to dusty bedding, which resulted in some negative scores despite the hotel’s responsive staff addressing issues.
Overall, the hotel has a solid foundation of cleanliness, but certain areas and specific rooms could benefit from more thorough upkeep to meet the expectations of all guests.
The staff at Hotel in 9 Gangnam receive widespread praise for their exceptional service, particularly the Housekeeping Manager. Guests consistently describe the staff as super friendly, helpful and responsive to their needs. The front desk team stands out for their politeness, great English-speaking skills and the accommodating manner in which they assist guests. Special appreciation is often given to a particular lady at reception noted for her helpfulness and kindness.
Many reviews highlight the professional and caring nature of the staff, providing a safe and secure environment. The staff's ability to speak Japanese and understand simple English improves communication for international guests. Both the front desk and breakfast staff are frequently mentioned for their pleasant and helpful demeanor. However, there are occasional comments about the valet service being unfriendly and infrequent English communication to guests.
Overall, the staff's friendliness, professionalism and commitment to guest satisfaction significantly enhance the experience at Hotel in 9 Gangnam.
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Location
Surrounded by a plethora of shopping options and notable landmarks like the Starfield Mall and COEX Mall, guests can explore the vibrant neighborhood with ease. The area boasts numerous restaurants, adding to the convenience of stay. Visitors also appreciate the spacious rooms and overall cleanliness of the hotel, making it a comfortable base to return to after a day of exploring the city. Whether attending a conference or simply enjoying the sights, this hotel's location and facilities ensure a hassle-free stay in Seoul's dynamic Gangnam district.
Breakfast
Rooms
Beds
Cleanliness
However, some guests experienced issues with cleanliness. A few noted instances of dust, hair in the washbasin and dirty ceilings that detracted from their overall experience. The cleanliness of the deluxe corner rooms, in particular, received criticism for low standards and visible dirt. Some guests also reported allergic reactions due to dusty bedding, which resulted in some negative scores despite the hotel’s responsive staff addressing issues.
Overall, the hotel has a solid foundation of cleanliness, but certain areas and specific rooms could benefit from more thorough upkeep to meet the expectations of all guests.
Staff
Many reviews highlight the professional and caring nature of the staff, providing a safe and secure environment. The staff's ability to speak Japanese and understand simple English improves communication for international guests. Both the front desk and breakfast staff are frequently mentioned for their pleasant and helpful demeanor. However, there are occasional comments about the valet service being unfriendly and infrequent English communication to guests.
Overall, the staff's friendliness, professionalism and commitment to guest satisfaction significantly enhance the experience at Hotel in 9 Gangnam.
No, HOTEL in 9 Gangnam doesn't have any pool.
Yes, a spa is available at HOTEL in 9 Gangnam.
No, HOTEL in 9 Gangnam doesn't allow dogs.
Yes, parking facilities are available at HOTEL in 9 Gangnam.
Yes, HOTEL in 9 Gangnam has a gym.
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