Luxury HotelSummary of reviews related to the 'Luxury' categoryDespite being labeled as a 5-star resort, Pestana Porto Santo Beach Resort & SPA falls short of guests' expectations. Numerous reviews mentioned that the hotel is not up to par with what is expected of a luxury establishment. Guests noted that the television sets were small and of poor quality and that the food could have been of better quality. While the exterior spaces were praised as incredible, the hotel as a whole could use significant improvements to meet the standards of a true 5-star resort. The rooms were deemed small and lacking in comfort given the high price. Overall, guests did not believe that Pestana Porto Santo Beach Resort & SPA deserved a 5-star rating.
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