Pestana Colombos Premium Club - All Inclusive

Porto Santo , , Est. Regional Iii – Sitio Do Campo De Baixo (Show on Map)


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Summary of reviewsThe Pestana Colombos Premium Club - All Inclusive is a lovely and peaceful hotel located right next to the beach with exceptional facilities and helpful, friendly staff. The buffet breakfast is exceptional and the quality of food and drinks throughout the hotel is above average for an all-inclusive resort. While the rooms received mixed reviews with some guests reporting issues with cleanliness and wear and tear, many enjoyed the spacious and naturally lit rooms. The hotel's cleanliness also received mixed reviews with some guests experiencing issues, but many others having positive experiences. Overall, the hotel offers a great all-inclusive experience with varied buffet options and unlimited snacks and drinks available throughout the day. While some guests express disappointment with the quality of food and facilities not being worth a five-star rating, the majority feel that the hotel provides an enjoyable stay at a fair price.
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About Pestana Colombos Premium Club - All Inclusive
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Guest Reviews
Location
The Pestana Colombos Premium Club - All Inclusive hotel boasts an amazing atmosphere and great facilities. Its location, right next to the beach, is a major bonus with guests praising the easy access and close proximity to the exceptional shore. The hotel's beautifully maintained gardens and pools also offer a tranquil escape. The friendly and professional staff add to the positive experience. Furthermore, the location provides guests with a spot of calmness in a great location that is relatively close to the center. The beach area reserved for hotel guests helps maintain privacy, making it an ideal destination for a relaxing beach vacation.

Breakfast
If you're looking for a resort with a delicious and varied breakfast, then Pestana Colombos Premium Club - All Inclusive should be on your list. The quality of food and drinks is above average for an all inclusive resort. Guests have described the breakfast as exceptional, muito bom and bom. The buffet provides a wide selection of options to choose from and the fruit stands out as a highlight. While some guests found the breakfast confusing and lacking in variety, overall, the reviews are positive about the Pequeno almoço. Plus, all the other meals, including the buffet, received praise too.

Dinner
If you're looking for an all-inclusive resort with delicious food, Pestana Colombos Premium Club might be the right choice for you. Guests have raved about the very good Sunday dinner and the a la carte Madeira-style restaurant. Although some reviewers found the buffet to be just okay, others have praised the buffet for being farto e variado (abundant and varied). While there were some negative reviews about the food, overall, guests felt that the food was excellent for an all-inclusive resort. However, it's worth noting that some guests were disappointed with the lack of variety and quality of food for a 5-star hotel. The themed restaurants were also hit or miss with some reviewers finding the food to be good and others finding it lacking. Despite the mixed reviews, there's no denying that the hotel offers high-quality products and drinks and the fruit is especially delicious. If you're a vegetarian, it might be best to call ahead to ensure there are options available. All in all, the food is definitely a highlight for some guests, but it's not perfect for everyone.

Rooms
If you're looking for a luxurious stay, you might want to think twice about staying at Pestana Colombos Premium Club - All Inclusive, as some guests found the rooms to be in poor condition with signs of wear and tear such as tattered sofas and headboards. Others noted issues with cleanliness with some finding sand on the carpets upon arrival and even encountering insects in the room. Additionally, some reviewers mentioned issues with the layout, such as having a bathtub in the room rather than in a separate bathroom, while others were disappointed with the small size or poor positioning of the television. However, there were also positive reviews that praised the room size, natural light and decor. Some guests even stayed in villas with private pools and hammocks. Overall, opinions on the rooms were mixed with some guests expressing disappointment and others enjoying the accommodations.

Beds
Guests of the Pestana Colombos Premium Club - All Inclusive praised the friendly and attentive staff who were excellent professionals. While some found the beds to be too hard, others appreciated the comfortable mattresses. Some guests mentioned that the linens were too short and stained and that the sofa was old and worn out. Despite these issues, guests enjoyed the private villa-style rooms with their own pool and sun loungers. However, some felt that the degraded state of the facilities, particularly the rooms with pieces of the headboard and sofa falling apart, did not justify the price paid. One guest even described the conditions of the baby cot as inhumane. Overall, the comfortable beds were a highlight for many guests.

Cleanliness
Guests have had mixed experiences when it comes to the cleanliness of Pestana Colombos Premium Club - All Inclusive. While some guests reported flaws like lack of maintenance, dirty towels and dirty surroundings, many guests were pleased with the cleanliness of the hotel, praising the helpful staff, clean rooms and common areas and delicious food. Some guests also commented on the occasional lack of punctuality when it came to housekeeping, however, they acknowledged the staff's sincere efforts to maintain the hotel's cleanliness. Overall, while some guests experienced cleanliness issues, many others had positive experiences with the hotel's hygiene.

Staff
When it comes to the staff at Pestana Colombos Premium Club - All Inclusive, guests have a lot of positive things to say. Many describe the service as very nice and the staff as friendly and helpful. Specific staff members like Jose and Daniela are also mentioned for their excellent service. Guests appreciate the attentiveness of the workers, from reception to restaurants. However, some guests note that there is a lack of qualified staff with some employees not speaking Portuguese and others seeming inexperienced or unprofessional. Despite these criticisms, the majority of guests feel that the staff is one of the best parts of this hotel.

Pool
Pestana Colombos Premium Club - All Inclusive is a lovely and peaceful hotel located by the beach. Guests can enjoy drinks at the pool/beach bar while lounging by the pools, which were described as good and with various options available. Some rooms have a beautiful view of both the pool and the sea, allowing guests to fall asleep to the sound of the waves. The area surrounding the pools is well-equipped with ample space and a buffet available during the day. However, some guests were disappointed with the lack of proper beach chairs and umbrellas, as they were provided with old and rusty ones. Despite this, guests can enjoy the exceptional beach and beautiful and calm exterior pool. Snacks and drinks are available by the pools and there are leisure spaces available. However, some guests noted a chronic lack of available pool chairs and towels. The surroundings of the pool were clean, although one guest mentioned discovering a dead rat. Nonetheless, overall the several pools provided good moments of fun and the surrounding area was a field of loungers.

5 Star
Pestana Colombos Premium Club - All Inclusive is a great place for vacations with spacious and naturally lit rooms, a good and varied breakfast and ample, well-equipped swimming pool areas with support buffets during the day. The staff is friendly, but some guests noticed inadequate preparation for a five-star hotel. Unfortunately, the hotel seems to disappoint some visitors who claim the all-inclusive package is misleading and the food quality is poor and low for this level of accommodation. Some guests even argue that the facilities and services are not worth a five-star rating, although the price is high. Overall, the hotel requires some improvement, but it still provides an enjoyable stay at a fair price.

All-Inclusive Packages
Pestana Colombos Premium Club - All Inclusive is a hotel that offers a great all-inclusive experience. The quality of food and drinks is above average for an all-inclusive resort with a varied buffet and unlimited snacks and drinks available throughout the day. The formula for all-inclusive is fantastic and services are available practically around the clock. However, some guests have noted that the cost of certain amenities, such as beach umbrellas and loungers, were not included in the all-inclusive package and had to be paid for separately. Additionally, some guests have expressed disappointment with the quality of food, describing it as poor and even inedible. Others found the price to be too high for a subpar experience. Overall, while there were some areas for improvement, the all-inclusive experience at Pestana Colombos Premium Club was mostly positive.


Yes, Pestana Colombos Premium Club - All Inclusive has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.

Yes, a spa is available at Pestana Colombos Premium Club - All Inclusive.

No, Pestana Colombos Premium Club - All Inclusive doesn't allow dogs.

Yes, parking facilities are available at Pestana Colombos Premium Club - All Inclusive.

Yes, Pestana Colombos Premium Club - All Inclusive has a gym.
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