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3-Star Hotels with Swimming Pool in Scranton
21 HOTELS IN AND AROUND SCRANTONRanking can be influenced by the commissions we receive.
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Summary of reviews
Comfort Suites Scranton near Montage Mountain receives high praise from guests for its strategic and serene location, making it an ideal stopover for travelers, particularly those journeying between Ohio and Connecticut. Its close proximity to major highways, shopping centers, restaurants and concert venues adds to its appeal. The hotel's surroundings are well-maintained, contributing to a restful and comfortable stay.
The breakfast offerings are generally well-received with many guests appreciating the variety and quality of hot dishes like waffles and bacon. Staff attentiveness and friendliness during breakfast enhance the experience, although there are occasional suggestions for improvement in variety.
Rooms are noted for their cleanliness, spaciousness and modern decor, providing a comfortable and quiet environment with well-maintained amenities. The staff is frequently commended for their professionalism and accommodating nature, which significantly contributes to a pleasant stay. The hotel’s housekeeping efforts ensure the entire property remains tidy and inviting, aligning with the overall high standards of cleanliness.
Guests find the spa and gym facilities to be satisfactory with the spa area noted for its cleanliness and the gym serving as a functional space for maintaining fitness routines. The indoor heated pool receives consistent praise for its cleanliness and warm, inviting atmosphere, making it a favorite among families and children. Ample and free parking adds to the convenience of the stay.
Comfort Suites Scranton caters particularly well to families, offering spacious adjoining rooms and entertainment options like an arcade and pool. The beds are another highlight, frequently described as comfortable and clean, ensuring a good night’s rest for guests.
Despite being a three-star hotel, Comfort Suites Scranton near Montage Mountain often exceeds guest expectations with its affordability, cleanliness and impressive service, making it feel like a higher-end establishment. The strong accessibility features and excellent staff service further enhance the positive guest experience. Overall, the hotel offers a commendable blend of convenience, comfort and value for travelers.
The breakfast offerings are generally well-received with many guests appreciating the variety and quality of hot dishes like waffles and bacon. Staff attentiveness and friendliness during breakfast enhance the experience, although there are occasional suggestions for improvement in variety.
Rooms are noted for their cleanliness, spaciousness and modern decor, providing a comfortable and quiet environment with well-maintained amenities. The staff is frequently commended for their professionalism and accommodating nature, which significantly contributes to a pleasant stay. The hotel’s housekeeping efforts ensure the entire property remains tidy and inviting, aligning with the overall high standards of cleanliness.
Guests find the spa and gym facilities to be satisfactory with the spa area noted for its cleanliness and the gym serving as a functional space for maintaining fitness routines. The indoor heated pool receives consistent praise for its cleanliness and warm, inviting atmosphere, making it a favorite among families and children. Ample and free parking adds to the convenience of the stay.
Comfort Suites Scranton caters particularly well to families, offering spacious adjoining rooms and entertainment options like an arcade and pool. The beds are another highlight, frequently described as comfortable and clean, ensuring a good night’s rest for guests.
Despite being a three-star hotel, Comfort Suites Scranton near Montage Mountain often exceeds guest expectations with its affordability, cleanliness and impressive service, making it feel like a higher-end establishment. The strong accessibility features and excellent staff service further enhance the positive guest experience. Overall, the hotel offers a commendable blend of convenience, comfort and value for travelers.
Categories
3 Star
Pool
Heated Pool
Indoor Pool
Ski
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Summary of reviews
The Hampton Inn Scranton at Montage Mountain is favorably reviewed by guests, largely due to its convenient location, accommodating staff, and comfortable amenities. Situated off Interstate 81, the hotel serves as an excellent base for exploring Scranton and accessing nearby family attractions, restaurants, and shopping venues. The tranquil, scenic surroundings enhance stays by providing a pleasant backdrop, with additional features like a beautiful, pet-friendly pool and walking trails adding to its allure.
Breakfast service at the hotel is praised for being delicious and well-organized, offering a variety of options that guests found impressive. Efficiency and friendliness of staff contribute positively to this experience, despite occasional desires for expanded menu choices. Guests generally value the breakfast as a pleasant addition to their stay.
Rooms at the Hampton Inn are frequently highlighted for their cleanliness and coziness, equipped with amenities conducive to both leisure and work, such as microwaves and mini fridges. While the comfort of the beds varies by personal preference, overall room space and cleanliness are appreciated, even amidst ongoing renovations. The showers receive favorable comments for good water pressure and hot water reliability.
Cleanliness throughout the hotel is noted positively, despite some areas needing attention, particularly during renovations. Nonetheless, the general atmosphere remains pleasant and welcoming, supported by the exceptional quality of staff, who are repeatedly commended for their friendliness and helpfulness. The staff's dedication to great customer service is a hallmark of the hotel, contributing greatly to the positive guest experiences.
Guests also enjoy the facility of a clean and comfortable pool, with its generous size and late hours being popular features. While there are occasional issues with water temperature and temporary closures, it remains a valued aspect of the hotel.
In summary, Hampton Inn Scranton at Montage Mountain earns positive reviews through its strategic location, clean and comfortable accommodations, supportive staff, and enjoyable amenities, providing a reliably satisfying stay for a variety of travelers.
Breakfast service at the hotel is praised for being delicious and well-organized, offering a variety of options that guests found impressive. Efficiency and friendliness of staff contribute positively to this experience, despite occasional desires for expanded menu choices. Guests generally value the breakfast as a pleasant addition to their stay.
Rooms at the Hampton Inn are frequently highlighted for their cleanliness and coziness, equipped with amenities conducive to both leisure and work, such as microwaves and mini fridges. While the comfort of the beds varies by personal preference, overall room space and cleanliness are appreciated, even amidst ongoing renovations. The showers receive favorable comments for good water pressure and hot water reliability.
Cleanliness throughout the hotel is noted positively, despite some areas needing attention, particularly during renovations. Nonetheless, the general atmosphere remains pleasant and welcoming, supported by the exceptional quality of staff, who are repeatedly commended for their friendliness and helpfulness. The staff's dedication to great customer service is a hallmark of the hotel, contributing greatly to the positive guest experiences.
Guests also enjoy the facility of a clean and comfortable pool, with its generous size and late hours being popular features. While there are occasional issues with water temperature and temporary closures, it remains a valued aspect of the hotel.
In summary, Hampton Inn Scranton at Montage Mountain earns positive reviews through its strategic location, clean and comfortable accommodations, supportive staff, and enjoyable amenities, providing a reliably satisfying stay for a variety of travelers.
Categories
Pool
Indoor Pool
3 Star
Ski
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From $107
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Pool
Indoor Pool
3 Star
Family
TownePlace Suites by Marriott Scranton Wilkes-Barre3.4 km from Scranton
Hotel in Moosic PA
8.2
Very GoodFrom $89
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Pool
Heated Pool
Indoor Pool
3 Star
Family
SpringHill Suites by Marriott Scranton Montage Mountain3.4 km from Scranton
Hotel in Moosic PA
8.4
Very GoodFrom $98
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Summary of reviews
SpringHill Suites by Marriott Scranton Montage Mountain is widely praised by guests for its appealing location and excellent amenities, making it a preferred choice for travelers. Positioned close to Montage Mountain Resort, it offers easy access to skiing, a waterpark, restaurants, and shops, all of which are within walking distance. The hotel's stunning mountain views and proximity to key highways further enhance its attractiveness.
Guests commend the hotel's breakfast for its impressive variety and quality, featuring options like scrambled eggs, sausage, and oatmeal, ensuring a delightful start to the day. Although it can be busy during peak times, the staff’s efficiency and friendliness contribute to a positive dining experience.
The spacious and clean rooms are another highlight, offering comfortable, contemporary designs with thoughtful amenities. Many guests find the rooms to be well-suited for relaxation and are impressed by the comfortable beds and soundproofing, ensuring a restful stay.
While cleanliness receives mixed reviews, the majority appreciate the hotel's modern and well-maintained appearance, with many noting the dedication of the friendly and helpful staff. The staff's exceptional service, particularly at the front desk, enhances the welcoming atmosphere and overall guest satisfaction.
The indoor pool and hot tub are popular with families, providing a relaxing environment for unwinding after a day of exploration. Although the pool is noted to be on the smaller side, it remains a valued feature for family enjoyment. The hotel's free and ample parking also adds convenience to guests’ experience.
Families find this hotel particularly accommodating, with spacious rooms and a family-friendly atmosphere making it an excellent choice for those traveling with children. Guests consistently recommend the property for family vacations, whether for skiing or longer stays.
Finally, the hotel’s beds receive high praise for comfort, contributing to a restful night’s sleep and a sense of satisfaction with the accommodations. With its combination of a prime location, welcoming staff, and comfortable amenities, SpringHill Suites by Marriott Scranton Montage Mountain offers a memorable and enjoyable stay for its guests.
Guests commend the hotel's breakfast for its impressive variety and quality, featuring options like scrambled eggs, sausage, and oatmeal, ensuring a delightful start to the day. Although it can be busy during peak times, the staff’s efficiency and friendliness contribute to a positive dining experience.
The spacious and clean rooms are another highlight, offering comfortable, contemporary designs with thoughtful amenities. Many guests find the rooms to be well-suited for relaxation and are impressed by the comfortable beds and soundproofing, ensuring a restful stay.
While cleanliness receives mixed reviews, the majority appreciate the hotel's modern and well-maintained appearance, with many noting the dedication of the friendly and helpful staff. The staff's exceptional service, particularly at the front desk, enhances the welcoming atmosphere and overall guest satisfaction.
The indoor pool and hot tub are popular with families, providing a relaxing environment for unwinding after a day of exploration. Although the pool is noted to be on the smaller side, it remains a valued feature for family enjoyment. The hotel's free and ample parking also adds convenience to guests’ experience.
Families find this hotel particularly accommodating, with spacious rooms and a family-friendly atmosphere making it an excellent choice for those traveling with children. Guests consistently recommend the property for family vacations, whether for skiing or longer stays.
Finally, the hotel’s beds receive high praise for comfort, contributing to a restful night’s sleep and a sense of satisfaction with the accommodations. With its combination of a prime location, welcoming staff, and comfortable amenities, SpringHill Suites by Marriott Scranton Montage Mountain offers a memorable and enjoyable stay for its guests.
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Pool
Heated Pool
Indoor Pool
3 Star
Ski
From $98
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Heated Pool
Indoor Pool
3 Star
Ski
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Pool
Indoor Pool
3 Star
Ski
Best Western Plus Clarks Summit Scranton Hotel5.2 km from Scranton
Hotel in Clarks Summit PA
8.6
Very GoodFrom $119
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Summary of reviews
The Best Western Plus Clarks Summit Scranton Hotel is highly regarded for its excellent location, conveniently situated near major highways and local attractions. This strategic placement makes it an ideal choice for travelers, offering easy access to dining options, shopping, and recreational activities such as skiing at Elk Mountain. The hotel's proximity to eateries like Tully's and Krispy Kreme adds to the convenience and appeal.
Guests enjoy a satisfying breakfast experience, highlighting the variety of options ranging from scrambled eggs to pancakes, accompanied by efficient service. The cleanliness and modern decor of the hotel rooms receive consistent praise, with visitors appreciating the spaciousness, comfortable beds, and quiet ambiance. Natural light and updated bathrooms contribute to a welcoming atmosphere, ensuring a comfortable stay for business and leisure travelers alike.
The hotel's commitment to cleanliness extends throughout the property, with maintained common areas and a well-kept environment. The exceptional staff is a standout feature, providing courteous and professional service from check-in to check-out. Named employees, such as Jackie and Kristin, are noted for their dedication to guest satisfaction, making the experience delightful and seamless.
The spacious and clean pool is a highlight, particularly for families, offering a year-round indoor facility that enhances the hotel stay. While parking may initially be confusing, ample space is available behind the hotel, with free parking for larger vehicles and the option to park motorcycles under cover.
Overall, visitors to the Best Western Plus Clarks Summit Scranton Hotel can expect a clean, comfortable, and welcoming environment, reinforced by exceptional staff service and appealing amenities. The hotel's amenities and location make it a reliable and enjoyable choice for guests visiting the Clarks Summit area.
Guests enjoy a satisfying breakfast experience, highlighting the variety of options ranging from scrambled eggs to pancakes, accompanied by efficient service. The cleanliness and modern decor of the hotel rooms receive consistent praise, with visitors appreciating the spaciousness, comfortable beds, and quiet ambiance. Natural light and updated bathrooms contribute to a welcoming atmosphere, ensuring a comfortable stay for business and leisure travelers alike.
The hotel's commitment to cleanliness extends throughout the property, with maintained common areas and a well-kept environment. The exceptional staff is a standout feature, providing courteous and professional service from check-in to check-out. Named employees, such as Jackie and Kristin, are noted for their dedication to guest satisfaction, making the experience delightful and seamless.
The spacious and clean pool is a highlight, particularly for families, offering a year-round indoor facility that enhances the hotel stay. While parking may initially be confusing, ample space is available behind the hotel, with free parking for larger vehicles and the option to park motorcycles under cover.
Overall, visitors to the Best Western Plus Clarks Summit Scranton Hotel can expect a clean, comfortable, and welcoming environment, reinforced by exceptional staff service and appealing amenities. The hotel's amenities and location make it a reliable and enjoyable choice for guests visiting the Clarks Summit area.
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Pool
Heated Pool
Indoor Pool
3 Star
Ski
$
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Summary of reviews
Spark by Hilton Wilkes Barre has garnered a reputation for offering a pleasant and comfortable stay, marked by several standout features that appeal to travelers. The hotel is strategically located near major highways and attractions like the Mohegan Sun, providing a convenient base for guests to explore the area. This accessibility, combined with a clean and pleasant environment, makes it an attractive choice for both business and leisure visitors.
The rooms at Spark by Hilton Wilkes Barre are often praised for their modern design, spacious layouts, and cleanliness. Newly renovated accommodations, especially on the third floor, have been well-received, featuring tasteful decor and thoughtful touches like sitting areas and cushioned window spots. Guests commonly highlight the comfort of the beds and the overall cozy feel of the rooms, although a few mention small bathrooms and occasional bedding issues.
The hotel's staff contributes significantly to its welcoming atmosphere, consistently praised for their friendliness and professionalism. The team is known for their helpfulness, particularly during check-in, and is quick to address any issues, ensuring a smooth and pleasant experience for guests.
While the breakfast experience receives mixed feedback, many guests find it to be a decent value offering, with positive remarks about the availability of juices and waffles. However, there is a noted desire for a wider variety of options, including more protein choices. The pool and hot tub amenities are appreciated by visitors, albeit with some maintenance and sanitation concerns that could benefit from attention.
Overall, Spark by Hilton Wilkes Barre excels in providing a clean, comfortable, and convenient stay with a few areas for potential improvement, particularly in breakfast offerings and pool maintenance. The hotel's advantageous location, appealing room design, and professional staff make it a favorable option for those visiting the Wilkes Barre area.
The rooms at Spark by Hilton Wilkes Barre are often praised for their modern design, spacious layouts, and cleanliness. Newly renovated accommodations, especially on the third floor, have been well-received, featuring tasteful decor and thoughtful touches like sitting areas and cushioned window spots. Guests commonly highlight the comfort of the beds and the overall cozy feel of the rooms, although a few mention small bathrooms and occasional bedding issues.
The hotel's staff contributes significantly to its welcoming atmosphere, consistently praised for their friendliness and professionalism. The team is known for their helpfulness, particularly during check-in, and is quick to address any issues, ensuring a smooth and pleasant experience for guests.
While the breakfast experience receives mixed feedback, many guests find it to be a decent value offering, with positive remarks about the availability of juices and waffles. However, there is a noted desire for a wider variety of options, including more protein choices. The pool and hot tub amenities are appreciated by visitors, albeit with some maintenance and sanitation concerns that could benefit from attention.
Overall, Spark by Hilton Wilkes Barre excels in providing a clean, comfortable, and convenient stay with a few areas for potential improvement, particularly in breakfast offerings and pool maintenance. The hotel's advantageous location, appealing room design, and professional staff make it a favorable option for those visiting the Wilkes Barre area.
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Pool
Indoor Pool
3 Star
Business
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Heated Pool
Indoor Pool
3 Star
Business
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Summary of reviews
Hampton Inn & Suites Wilkes-Barre is highly regarded as a top-choice hotel for travelers exploring the region, offering a wealth of positive attributes that contribute to an enjoyable stay. The hotel's prime location provides easy access to highways and nearby attractions like the Mohegan Sun Arena, as well as an array of dining and shopping options, making it ideal for guests seeking convenience and a vibrant environment.
The breakfast service receives praise for its diverse offerings and quality food, particularly the breakfast meats. Guests appreciate the complimentary hot breakfast and early service, highlighting the friendly staff who enhance the morning dining experience.
The rooms are consistently described as spacious, clean, and well-appointed, with comfortable beds and effective air conditioning. Thoughtful amenities such as a mini fridge and microwave add to the overall convenience and comfort. Cleanliness is a top priority at the hotel, with spotless facilities contributing to a relaxing and pleasant atmosphere.
The staff at Hampton Inn & Suites Wilkes-Barre are notable for their professionalism, friendliness, and willingness to assist. They contribute significantly to the overall positive experience, often going above and beyond to ensure guest satisfaction. While isolated issues with reservations and charges are mentioned, these do not overshadow the general sentiment regarding the staff's dedication.
Overall, the hotel's combination of convenient location, superb cleanliness, comfortable amenities, and attentive staff make it a remarkable choice for visitors seeking a satisfying and welcoming stay.
The breakfast service receives praise for its diverse offerings and quality food, particularly the breakfast meats. Guests appreciate the complimentary hot breakfast and early service, highlighting the friendly staff who enhance the morning dining experience.
The rooms are consistently described as spacious, clean, and well-appointed, with comfortable beds and effective air conditioning. Thoughtful amenities such as a mini fridge and microwave add to the overall convenience and comfort. Cleanliness is a top priority at the hotel, with spotless facilities contributing to a relaxing and pleasant atmosphere.
The staff at Hampton Inn & Suites Wilkes-Barre are notable for their professionalism, friendliness, and willingness to assist. They contribute significantly to the overall positive experience, often going above and beyond to ensure guest satisfaction. While isolated issues with reservations and charges are mentioned, these do not overshadow the general sentiment regarding the staff's dedication.
Overall, the hotel's combination of convenient location, superb cleanliness, comfortable amenities, and attentive staff make it a remarkable choice for visitors seeking a satisfying and welcoming stay.
Categories
Pool
Indoor Pool
3 Star
Business
From $173
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Pool
Indoor Pool
3 Star
Business
$
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Pool
Indoor Pool
3 Star
Business
From $118
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Summary of reviews
The Best Western Plus Wilkes Barre Center City receives glowing reviews for several aspects, making it a highly recommended choice for travelers seeking both relaxation and exploration. Centrally located in downtown Wilkes Barre, the hotel offers guests easy access to numerous attractions, dining options, and entertainment venues, such as the Kirby Center, all within walking distance. The availability of free parking further enhances its convenience, allowing guests to effortlessly explore neighboring towns.
Breakfast at the hotel is another highlight, with guests consistently praising the delicious and varied offerings. The kitchen staff receives commendations for their excellent service, and the complimentary nature of the breakfast adds significant value to the stay.
Rooms are widely praised for their cleanliness, spaciousness, and comfort, with many guests appreciating the large, airy accommodations and extremely clean bathrooms. While some minor critiques exist, the consensus is overwhelmingly positive regarding room quality and comfort.
The hotel's exceptional cleanliness extends throughout the entire establishment, creating an inviting atmosphere appreciated by guests. This attention to detail, along with well-organized and tastefully decorated facilities, earns high marks from visitors.
Perhaps one of the most standout features is the staff, repeatedly described as welcoming, friendly, and attentive. Their professionalism and warmth significantly contribute to a pleasant guest experience, often exceeding expectations with courteous gestures and assistance. The emphasis on dog-friendly accommodations adds an extra layer of inclusivity to the service provided.
Finally, the beds are predominantly praised for their comfort, ensuring a restful night's sleep for most visitors. Despite occasional feedback regarding firmness or wear, the overall satisfaction with the bedding aligns with the hotel's reputation for providing a comfortable stay.
In summary, the Best Western Plus Wilkes Barre Center City combines exceptional location, enjoyable breakfast offerings, clean and comfortable rooms, and a superb staff to provide a memorable and satisfying experience for its guests.
Breakfast at the hotel is another highlight, with guests consistently praising the delicious and varied offerings. The kitchen staff receives commendations for their excellent service, and the complimentary nature of the breakfast adds significant value to the stay.
Rooms are widely praised for their cleanliness, spaciousness, and comfort, with many guests appreciating the large, airy accommodations and extremely clean bathrooms. While some minor critiques exist, the consensus is overwhelmingly positive regarding room quality and comfort.
The hotel's exceptional cleanliness extends throughout the entire establishment, creating an inviting atmosphere appreciated by guests. This attention to detail, along with well-organized and tastefully decorated facilities, earns high marks from visitors.
Perhaps one of the most standout features is the staff, repeatedly described as welcoming, friendly, and attentive. Their professionalism and warmth significantly contribute to a pleasant guest experience, often exceeding expectations with courteous gestures and assistance. The emphasis on dog-friendly accommodations adds an extra layer of inclusivity to the service provided.
Finally, the beds are predominantly praised for their comfort, ensuring a restful night's sleep for most visitors. Despite occasional feedback regarding firmness or wear, the overall satisfaction with the bedding aligns with the hotel's reputation for providing a comfortable stay.
In summary, the Best Western Plus Wilkes Barre Center City combines exceptional location, enjoyable breakfast offerings, clean and comfortable rooms, and a superb staff to provide a memorable and satisfying experience for its guests.
Categories
Pool
Outdoor Pool
3 Star
Dog Friendly
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Pool
Indoor Pool
3 Star
Vineyard
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Pool
Heated Pool
3 Star
Rooms with Jacuzzi / Hot-Tub
$
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Summary of reviews
Cove Haven Resort is a fantastic destination for couples looking for a romantic getaway. The resort offers a variety of pool facilities, including heart-shaped options and private pools in the room, which were highly enjoyable. The warm pool water and sauna in the spa center were also a hit with guests. The outdoor pools were surrounded by scenic views and even deer, providing plenty of entertainment options. Although some rooms had leaking pools or debris settled at the bottom, overall the pool experiences were relaxing and invigorating. Staff were quick to rectify any issues, such as bugs in the pool or dirty tiles. While there could have been more activities such as water sports, many guests still found the pool area to be great for couples' recreation.
Categories
Pool
Indoor Pool
Outdoor Pool
3 Star
Ski
Creekside Family Dreamland - Hot Tub, Firepit, Arcade23.2 km from Scranton
Chalet in Pocono Summit PA
9.5
Excellent$
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Categories
Pool
Outdoor Pool
3 Star
Free Wi-Fi
$
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Pool
Outdoor Pool
3 Star
Golf
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Summary of reviews
Split Rock Resort is highly praised for its beautiful and convenient location nestled in a scenic, wooded area with easy access to popular attractions like Pocono Raceway and nearby ski resorts. The serene surroundings enhanced by a charming lake and various hiking trails make it an ideal spot for those seeking both relaxation and outdoor adventures.
Breakfast and dinner experiences at the resort receive mixed feedback. While some guests enjoy the tasty and rewarding breakfast buffet and amazing takeaway food from the bar, others report logistical issues, inconsistent quality and limited availability, particularly during weekdays. Dinner service also has room for improvement with several complaints about limited options, slow service and occasional food quality issues.
Accommodations at Split Rock Resort vary with guests appreciating the spacious, apartment-like layouts of some rooms which feature full kitchens, comfortable beds and modern amenities. However, there are frequent mentions of dated décor, poor maintenance and cleanliness issues across many rooms and common areas, indicating a need for significant updates and better housekeeping practices.
The staff at the resort are often commended for their friendliness and professionalism with specific individuals receiving praise for excellent service. Nevertheless, inconsistencies in service quality and a slow check-in process are noted, pointing to areas needing enhancement.
WiFi connectivity stands out as a major drawback with numerous reports of weak or non-existent internet service affecting guests’ ability to connect their devices and stream content. The lack of reliable internet access remains an ongoing frustration for many visitors.
The pool facilities offer a mixed experience. The indoor pool is warmly regarded by families, though the outdoor pool and general pool maintenance receive criticism for cleanliness and overcrowding. The resort’s waterpark, while appreciated by some, is considered small with varying guest satisfaction.
Split Rock Resort proves to be a family-friendly destination with a host of activities catering to children and families, from a variety of games to daily activities and excursions that promote family bonding. Positive feedback includes the spacious and comfortable environment, which enhances the overall family vacation experience.
Golf-related amenities, particularly the mini golf course, face considerable dissatisfaction due to poor maintenance and availability issues, impacting the guests’ recreational options.
The resort's beds earn mixed reviews with primary beds often described as comfortable and cozy, whereas alternative sleeping options like sofa beds receive negative feedback for being uncomfortable or broken.
In summary, while Split Rock Resort thrives on its beautiful location, family-friendly activities and welcoming staff, it needs to address significant issues related to room updates, dining consistency, WiFi connectivity and general maintenance to enhance the overall guest experience.
Breakfast and dinner experiences at the resort receive mixed feedback. While some guests enjoy the tasty and rewarding breakfast buffet and amazing takeaway food from the bar, others report logistical issues, inconsistent quality and limited availability, particularly during weekdays. Dinner service also has room for improvement with several complaints about limited options, slow service and occasional food quality issues.
Accommodations at Split Rock Resort vary with guests appreciating the spacious, apartment-like layouts of some rooms which feature full kitchens, comfortable beds and modern amenities. However, there are frequent mentions of dated décor, poor maintenance and cleanliness issues across many rooms and common areas, indicating a need for significant updates and better housekeeping practices.
The staff at the resort are often commended for their friendliness and professionalism with specific individuals receiving praise for excellent service. Nevertheless, inconsistencies in service quality and a slow check-in process are noted, pointing to areas needing enhancement.
WiFi connectivity stands out as a major drawback with numerous reports of weak or non-existent internet service affecting guests’ ability to connect their devices and stream content. The lack of reliable internet access remains an ongoing frustration for many visitors.
The pool facilities offer a mixed experience. The indoor pool is warmly regarded by families, though the outdoor pool and general pool maintenance receive criticism for cleanliness and overcrowding. The resort’s waterpark, while appreciated by some, is considered small with varying guest satisfaction.
Split Rock Resort proves to be a family-friendly destination with a host of activities catering to children and families, from a variety of games to daily activities and excursions that promote family bonding. Positive feedback includes the spacious and comfortable environment, which enhances the overall family vacation experience.
Golf-related amenities, particularly the mini golf course, face considerable dissatisfaction due to poor maintenance and availability issues, impacting the guests’ recreational options.
The resort's beds earn mixed reviews with primary beds often described as comfortable and cozy, whereas alternative sleeping options like sofa beds receive negative feedback for being uncomfortable or broken.
In summary, while Split Rock Resort thrives on its beautiful location, family-friendly activities and welcoming staff, it needs to address significant issues related to room updates, dining consistency, WiFi connectivity and general maintenance to enhance the overall guest experience.
Categories
3 Star
Pool
Indoor Pool
Pool Water Slide
Outdoor Pool
Golf
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