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Summary of reviewsComfort Suites Scranton near Montage Mountain receives high praise from guests for its strategic and serene location, making it an ideal stopover for travelers, particularly those journeying between Ohio and Connecticut. Its close proximity to major highways, shopping centers, restaurants and concert venues adds to its appeal. The hotel's surroundings are well-maintained, contributing to a restful and comfortable stay.
The breakfast offerings are generally well-received with many guests appreciating the variety and quality of hot dishes like waffles and bacon. Staff attentiveness and friendliness during breakfast enhance the experience, although there are occasional suggestions for improvement in variety.
Rooms are noted for their cleanliness, spaciousness and modern decor, providing a comfortable and quiet environment with well-maintained amenities. The staff is frequently commended for their professionalism and accommodating nature, which significantly contributes to a pleasant stay. The hotel’s housekeeping efforts ensure the entire property remains tidy and inviting, aligning with the overall high standards of cleanliness.
Guests find the spa and gym facilities to be satisfactory with the spa area noted for its cleanliness and the gym serving as a functional space for maintaining fitness routines. The indoor heated pool receives consistent praise for its cleanliness and warm, inviting atmosphere, making it a favorite among families and children. Ample and free parking adds to the convenience of the stay.
Comfort Suites Scranton caters particularly well to families, offering spacious adjoining rooms and entertainment options like an arcade and pool. The beds are another highlight, frequently described as comfortable and clean, ensuring a good night’s rest for guests.
Despite being a three-star hotel, Comfort Suites Scranton near Montage Mountain often exceeds guest expectations with its affordability, cleanliness and impressive service, making it feel like a higher-end establishment. The strong accessibility features and excellent staff service further enhance the positive guest experience. Overall, the hotel offers a commendable blend of convenience, comfort and value for travelers. Show more
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Hotel near Ski Resorts
This hotel is minutes from Montage Mountain, offering spacious suites with refrigerators and microwaves. Guests have access to a pool, fitness center, and game room, with complimentary breakfast and Wi-Fi.
Family Friendly Hotel
This hotel is family-oriented, offering spacious adjoining rooms perfect for large families. Kids can enjoy the arcade and pool for entertainment. The staff is friendly and attentive.
Hotel with Swimming Pool
This hotel has a swimming pool. It is located near Montage Mountain, making it a convenient option for those visiting the ski resort or other nearby attractions.
Heated Pool Indoor Pool
Hotel with Parking
This hotel includes parking facilities. The hotel's location near Montage Mountain provides easy access to attractions.
Hotel with Gym
The Comfort Suites Scranton near Montage Mountain offers a fitness center. It is designed to cater to guests who prioritize health and wellness.
3-Star Hotel
This hotel provides spacious suites with separate living areas, a microwave, and a refrigerator. Guests can enjoy a complimentary hot breakfast, an indoor pool, and a fitness center. Its location near Montage Mountain makes it ideal for leisure travelers.
Hotel with Indoor Pool
Offers an indoor pool and is situated near Montage Mountain. Provides comfortable suites and convenient access to local attractions.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Hotel with Spa
Business Hotel
Accessible Hotel
Hotel with Heated Pool
Room Types
King Suite with Sofa Bed - Non SmokingThis non-smoking suite features cable TV and air conditioning.
Two Queen Bed Suite with Sofa Bed - Non SmokingThis suite features 2 queen-size beds, air conditioning and satellite TV.
King Suite with Sofa Bed, Mountain View - Non SmokingThe quadruple room is furnished with a desk and a seating area and features air conditioning, a tea and coffee maker and mountain views.
King Suite with Roll-In Shower - Accessible/Non-SmokingThis quadruple room has air conditioning, a tea and coffee maker and a TV with cable channels.
King Suite with Accessible Bath Tub - Non-SmokingThe quadruple room features air conditioning and a tea and coffee maker.
King Suite with Sofa Bed, Kitchenette - Non SmokingThe fully equipped kitchenette features a refrigerator, a dishwasher, kitchenware and a microwave. The quadruple room offers a tea and coffee maker, as well as a private bathroom featuring a shower.
Two King Bed Apartment, Full Kitchen - Non SmokingBoasting 1 bedroom and 1 bathroom, this air-conditioned suite features a living room and seating area. The suite's kitchen, which has a refrigerator and a microwave, is available for cooking and storing food. The unit has 4 beds.
One King Bed Apartment, Full Kitchen - Non SmokingThis quadruple room provides a private bathroom, and air conditioning. The quadruple room's kitchen, which features a refrigerator and a microwave, is available for cooking and storing food.
Three Bed Apartment, Kitchenette - Non SmokingThe air-conditioned suite has 1 bedroom, 1 bathroom, a kitchen and a seating area. The suite's kitchen, which features a refrigerator and a microwave, is available for cooking and storing food. The unit has 3 beds.
Two Queen Bed Suite with Sofa Bed, Kitchenette - Non SmokingThe air-conditioned suite has 1 bedroom, 1 bathroom, a kitchen and a seating area. The well-fitted kitchen features a refrigerator, a microwave and a tea and coffee maker. The unit has 3 beds.
King Suite with Sofa Bed, Two-Person Whirlpool, Kitchenette - Non SmokingThis quadruple room provides a spa bath. The fully equipped kitchenette features a refrigerator, a microwave and a tea and coffee maker. The quadruple room offers air conditioning.
Guest Reviews
8.1
Very Good
Location
Nestled conveniently near Montage Mountain, Comfort Suites Scranton stands out for its strategic location, making it an excellent choice for travelers. The hotel’s position offers easy access to Route 81, ensuring a hassle-free journey for those arriving by car. Proximity to key areas of interest, including shopping centers, restaurants and concert venues, adds to its appeal.
Travelers heading between Ohio and Connecticut find the location particularly advantageous. It is also convenient for guests visiting the University of Scranton or attending events at PNC Field. Guests repeatedly highlight the ease of finding the hotel and navigating the region due to its prominent position just off the major highway.
The hotel’s serene surroundings, characterized by green landscapes and well-maintained facilities, contribute to a comfortable and restful stay. Cleanliness and helpful staff are consistently praised, reinforcing the hotel’s reputation as a reliable stopover. Whether one is looking for close proximity to local attractions or a straightforward travel route, Comfort Suites Scranton offers a commendable blend of convenience and comfort.
Breakfast
The breakfast offerings at Comfort Suites Scranton near Montage Mountain generally receive positive feedback from guests. Many highlight the breakfast as being above typical hotel standards, describing it as good, very good and even great. Repeated mentions of a wide range of choices and plentiful, tasty options indicate a varied selection with some guests specifically appreciating the presence of hot dishes, waffles and bacon.
However, there are mixed reviews with some guests finding the breakfast to be just okay or even poor. Complaints include limited options, repeated offerings and not enough fruit. Coffee quality is especially polarizing with several guests noting poor coffee, while others mention good coffee despite COVID-19 restrictions.
Staff friendliness and attentiveness at breakfast time also receive praise, adding a positive note to the experience. Overall, while there's room for improvement in terms of variety and quality, the hotel's breakfast largely satisfies guests' expectations.
Rooms
Rooms at Comfort Suites Scranton near Montage Mountain are frequently praised for their cleanliness and spaciousness. Guests comment positively on the comfortable and quiet environment of the rooms, noting that they are well-maintained and well-equipped. The majority of reviews highlight the large size of the rooms with many describing them as bigger than expected and providing ample space, including separate sitting areas in some suites. The beds are consistently mentioned as comfortable and the rooms overall are described as cozy and modern with nice decor.
The presence of functional amenities and accessories in the rooms is appreciated and the overall appearance of the rooms is seen as inviting. Many guests also find the hotel staff to be very nice and accommodating, responding quickly to requests. Even though there are mentions of minor issues like small bathrooms or occasional maintenance concerns, the general consensus is that the rooms offer good value and provide a pleasant stay for visitors.
Beds
Guests at Comfort Suites Scranton near Montage Mountain frequently highlight their positive experiences with the hotel's beds. Many reviews consistently describe the beds as comfortable, clean and cozy, reflecting a truly comfy and welcoming sleeping environment. Phrases like "super comfortable," "very comfortable," and "comfy beds" appear repeatedly, indicating a high level of guest satisfaction. The bedding is often praised for its comfort and cleanliness with some guests mentioning it felt like sleeping on a cloud. Additional bed features, such as the ample spare bedding and the good quality of pillows, also add to the comfortable experience.
However, a few reviews pointed out occasional issues with bed firmness with some guests finding the beds too hard or the pillows too small. Softer and more supportive alternatives might be appreciated by future guests. Despite these minor drawbacks, the overall sentiment leans heavily towards a positive sleeping experience, where many guests noted that they felt refreshed and well-rested during their stay.
Cleanliness
Comfort Suites Scranton near Montage Mountain consistently receives high marks for its cleanliness with guests frequently highlighting the clean rooms and well-maintained facilities. Reviews commonly note the spotless condition of the rooms and bathrooms, often described as very clean and comfortable. The hotel's public areas, including the pool, lobby and hallways, are also praised for being tidy and neat. Housekeeping efforts are apparent, ensuring that the entire property remains fresh and inviting.
Guests appreciate the attention to detail from the cleaning staff, which maintains both the interior spaces and exterior environments to a high standard. Not only is the cleanliness consistently pointed out, but the organization and upkeep of the hotel's amenities also receive favorable mentions. Though there are occasional reports of specific issues, such as stained carpets or minor maintenance concerns, these are relatively sparse compared to the overwhelming sentiment of satisfaction with the hotel's overall cleanliness and hygiene.
Comfort Suites Scranton demonstrates a commendable commitment to providing a clean and comfortable stay, meeting guest expectations for a welcoming and orderly environment.
Staff
The staff at Comfort Suites Scranton near Montage Mountain consistently receives high praise from guests. Visitors often highlight the staff's friendliness, helpfulness and professionalism. Many reviewers describe the team as amazing, courteous, respectful and extremely attentive, providing a warm and welcoming atmosphere. Marion at the front desk is repeatedly mentioned for her exceptional service with other staff members also standing out for their accommodating nature and effective communication.
Guests frequently note that the staff are not only pleasant and nice but also efficient and responsive, which helps in making check-ins smooth and the overall stay pleasant. Housekeeping also garners positive feedback for their accommodating and friendly approach. There are mentions of a diligent and bi-lingual staff that makes interactions smoother, especially for non-English speakers. Despite a few isolated reports of rudeness or exhaustion, the general consensus is that the staff exceed expectations, ensuring that guests feel cared for and well-served throughout their stay. The team’s effort to accommodate allergies and special requests further underscores their commitment to guest comfort. Overall, the staff’s friendliness and professionalism shine through, making the Comfort Suites a preferred choice for travelers.
Spa
The guest reviews for the spa at Comfort Suites Scranton near Montage Mountain highlight a well-maintained and clean facility. The spa area is consistently mentioned as nice and clean, adding a positive note to guests' experiences. The pool receives mixed but generally favorable comments, described as decent, good and nice with several mentions of its cleanliness. Although some found the salt small but decent, the overall impression of the pool and spa area suggests a satisfactory and enjoyable amenity for visitors.
Gym
The gym at Comfort Suites Scranton near Montage Mountain provides a fitness space that guests have repeatedly referenced in their reviews. Despite being described as small, it serves as a functional area for guests looking to maintain their exercise routines while traveling. The fitness room, while compact, offers the necessary equipment to get a workout in during a stay. The gym is a notable feature for those prioritizing fitness, ensuring that guests have access to exercise facilities throughout their visit.
Pool
Comfort Suites Scranton near Montage Mountain offers a pool experience that guests frequently note for its cleanliness and maintenance. Reviewers consistently highlight the large, indoor pool area, describing it as both pleasant and well-kept. The pool is particularly appreciated by families with many mentioning it as a bonus for children. Alongside the pool, the hotel features a hot tub and a games room, which add to the overall leisure experience. While some reviews mention temporary closures of the pool and hot tub due to COVID-19, the majority of comments reflect positive sentiments, emphasizing the pool’s cleanliness and size. The pool has been described as beautiful and a great attraction, contributing to a satisfying stay at the hotel.
Parking
The parking situation at Comfort Suites Scranton near Montage Mountain is well-regarded by guests. Reviewers consistently mention that the hotel offers ample parking, providing plenty of space for vehicles. The parking area is described as being good and convenient, allowing easy access to the hotel. Guests also appreciate that there is no charge for parking, adding to the overall value of their stay. With sufficient and free parking, visitors find arriving and departing hassle-free, contributing to a pleasant hotel experience.
Family
Comfort Suites Scranton near Montage Mountain stands out as a highly family-oriented hotel with its thoughtful amenities and activities geared towards children. The hotel offers spacious adjoining rooms perfect for large families, making it convenient for those traveling in groups, such as families of five or six. Kids can enjoy the arcade and pool, providing ample entertainment during their stay. Guests frequently praised the friendly, responsive and attentive staff, contributing to a welcoming atmosphere. The comfortable accommodations, including well-suited family rooms, enhance the overall experience. With accessible amenities and a clear focus on family needs, Comfort Suites Scranton delivers a pleasant and enjoyable stay for families.
3 Star
Comfort Suites Scranton near Montage Mountain offers an overall great stay with numerous positive aspects noted by guests. The hotel is praised for being affordable and providing an experience that many felt exceeded expectations for a typical three-star establishment. Guests found the location convenient, especially for attending events at the nearby concert venue.
The hotel's parking facilities are commendable with ample parking that makes it easy for guests to come and go. The rooms are consistently described as clean and spacious with some guests likening the comfort to that of a higher-end hotel. The check-in process is friendly and efficient, contributing to the smooth experience. Staff members are frequently highlighted for being helpful, enhancing the overall positive impact of the stay.
While some comments mention that the exterior could use an upgrade to match the 4-star quality of the services provided, the hotel still impresses with clean facilities and effective staff service. Overall, Comfort Suites Scranton offers a stay that feels higher-end than its three-star rating suggests.
Accessible
Guests at 'Comfort Suites Scranton near Montage Mountain' regularly highlight the hotel's strong accessibility features, making it a convenient choice for travelers with disabilities. They note ample parking and spacious areas facilitating easy movement. The bath areas are reported to be accessible and the handicapped rooms are praised for perfectly meeting the needs of their occupants. Additionally, booking information regarding accessibility is readily available and clear. Guests also commend the excellent staff who contribute to an overall positive experience.
Heated Pool
The heated pool at Comfort Suites Scranton near Montage Mountain has received numerous positive remarks from guests. Described as great, nice and inviting, the pool is a standout feature of the hotel. Guests have frequently noted its warmth and the inviting atmosphere, contributing to an overall enjoyable experience. Cleanliness and maintenance have also been highlighted with many reviews confirming that the pool area is kept in excellent condition. This consistent feedback suggests that both the heated pool and its surrounding area offer a pleasant and well-kept space for relaxation.
Indoor Pool
The indoor pool at Comfort Suites Scranton near Montage Mountain receives positive feedback from guests. Many describe the pool as clean and well-maintained, highlighting its appeal for relaxation. The indoor pool area is often noted as nice and quiet, providing a pleasant environment for guests. Though the pool is described as small, it is still appreciated for its cleanliness and overall upkeep. Some guests also enjoyed the additional feature of a hot tub when available, enhancing their pool experience.
Yes, Comfort Suites Scranton near Montage Mountain has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
Yes, a spa is available at Comfort Suites Scranton near Montage Mountain.
No, Comfort Suites Scranton near Montage Mountain doesn't allow dogs.
Yes, parking facilities are available at Comfort Suites Scranton near Montage Mountain.
Yes, Comfort Suites Scranton near Montage Mountain has a gym.