InfoSummary of reviewsThe Radisson Lackawanna Station Hotel Scranton, located in downtown Scranton, is frequently praised for its prime location and historical significance. Housed in a beautifully restored old train station, the hotel offers easy access to local attractions, including the University of Scranton and is within walking distance of numerous dining and shopping options. The unique blend of historic charm and modern amenities makes it a distinctive and highly recommended accommodation.
Guests appreciate the on-site dining options, particularly the breakfast at Carmen’s 2.0, which is lauded for its taste, quality and reasonable pricing, despite some mixed reviews about cost and occasional food preparation issues. The dinner experience receives positive feedback, especially for the delicious burgers and varied menu at Trax restaurant, although some minor inconsistencies were noted.
The rooms at the Radisson Lackawanna Station Hotel are generally described as comfortable and clean with many guests highlighting the spacious layouts and restful beds. Black-out drapes and the unique decor are additional positive elements. However, there are occasional remarks about the rooms being small or dated and minor cleanliness issues.
The hotel is commended for its overall cleanliness, though some reviews suggest inconsistencies, particularly in the bathrooms. The staff is frequently recognized for their exceptional service, friendliness and professionalism with several employees specifically praised for their contributions to a pleasant stay.
Parking at the hotel is appreciated for its affordability and convenience, despite some challenges with spot availability and the condition of the parking lot. The beds receive numerous compliments for their comfort, significantly enhancing guests’ rest and overall experience.
The historical ambiance of the Radisson Lackawanna Station Hotel stands out as a major highlight. The preserved architecture and vintage decor transport guests back in time while providing contemporary comfort and excellent service. The hotel's transformation from a train depot into an elegant accommodation makes it a historic treasure in the heart of Scranton. Show more
InfoSummary of reviewsComfort Suites Scranton near Montage Mountain receives high praise from guests for its strategic and serene location, making it an ideal stopover for travelers, particularly those journeying between Ohio and Connecticut. Its close proximity to major highways, shopping centers, restaurants and concert venues adds to its appeal. The hotel's surroundings are well-maintained, contributing to a restful and comfortable stay.
The breakfast offerings are generally well-received with many guests appreciating the variety and quality of hot dishes like waffles and bacon. Staff attentiveness and friendliness during breakfast enhance the experience, although there are occasional suggestions for improvement in variety.
Rooms are noted for their cleanliness, spaciousness and modern decor, providing a comfortable and quiet environment with well-maintained amenities. The staff is frequently commended for their professionalism and accommodating nature, which significantly contributes to a pleasant stay. The hotel’s housekeeping efforts ensure the entire property remains tidy and inviting, aligning with the overall high standards of cleanliness.
Guests find the spa and gym facilities to be satisfactory with the spa area noted for its cleanliness and the gym serving as a functional space for maintaining fitness routines. The indoor heated pool receives consistent praise for its cleanliness and warm, inviting atmosphere, making it a favorite among families and children. Ample and free parking adds to the convenience of the stay.
Comfort Suites Scranton caters particularly well to families, offering spacious adjoining rooms and entertainment options like an arcade and pool. The beds are another highlight, frequently described as comfortable and clean, ensuring a good night’s rest for guests.
Despite being a three-star hotel, Comfort Suites Scranton near Montage Mountain often exceeds guest expectations with its affordability, cleanliness and impressive service, making it feel like a higher-end establishment. The strong accessibility features and excellent staff service further enhance the positive guest experience. Overall, the hotel offers a commendable blend of convenience, comfort and value for travelers. Show more
InfoSummary of reviewsThe Hilton Scranton & Conference Center is highly regarded by guests for a variety of reasons, making it a popular choice for travelers. Centrally located in downtown Scranton, the hotel provides easy access to cultural attractions, dining options, and shops, making exploration convenient and enjoyable. Guests appreciate the beautiful and safe environment surrounding the hotel, adding to its appeal for both business and leisure visitors.
One of the standout features is the breakfast experience, praised for its wide variety of options and the exceptional service provided by staff, including chef Carl, who is noted for his crafted made-to-order omelets. The breakfast buffet, which includes favorites like pancakes and French toast, caters to adults and children alike, though it comes at an additional cost.
Guests also commend the spaciousness and comfort of the rooms, emphasizing the cleanliness and quiet environment that facilitate relaxation. Despite some mentions of dated furnishings and occasional maintenance issues, the well-maintained public areas and friendly staff significantly contribute to a positive stay. The hotel's commitment to cleanliness is consistently acknowledged, with guests feeling secure and comfortable throughout their visit.
The staff at Hilton Scranton & Conference Center are frequently praised for their friendliness and professionalism, going above and beyond to accommodate guest needs. The pool and gym facilities enhance the overall experience, offering clean, well-maintained amenities for both relaxation and fitness activities.
Parking is generally viewed as convenient, with an accessible garage that guests find easy to navigate, albeit with a fee. The beds at the hotel are particularly noted for their comfort, contributing to a restful stay that leaves guests satisfied.
Overall, the Hilton Scranton & Conference Center is celebrated for its excellent location, attentive service, and comfortable accommodations, ensuring that guests have a memorable and pleasant experience during their visit to Scranton. Show more
InfoSummary of reviewsThe Hampton Inn Scranton at Montage Mountain is favorably reviewed by guests, largely due to its convenient location, accommodating staff, and comfortable amenities. Situated off Interstate 81, the hotel serves as an excellent base for exploring Scranton and accessing nearby family attractions, restaurants, and shopping venues. The tranquil, scenic surroundings enhance stays by providing a pleasant backdrop, with additional features like a beautiful, pet-friendly pool and walking trails adding to its allure.
Breakfast service at the hotel is praised for being delicious and well-organized, offering a variety of options that guests found impressive. Efficiency and friendliness of staff contribute positively to this experience, despite occasional desires for expanded menu choices. Guests generally value the breakfast as a pleasant addition to their stay.
Rooms at the Hampton Inn are frequently highlighted for their cleanliness and coziness, equipped with amenities conducive to both leisure and work, such as microwaves and mini fridges. While the comfort of the beds varies by personal preference, overall room space and cleanliness are appreciated, even amidst ongoing renovations. The showers receive favorable comments for good water pressure and hot water reliability.
Cleanliness throughout the hotel is noted positively, despite some areas needing attention, particularly during renovations. Nonetheless, the general atmosphere remains pleasant and welcoming, supported by the exceptional quality of staff, who are repeatedly commended for their friendliness and helpfulness. The staff's dedication to great customer service is a hallmark of the hotel, contributing greatly to the positive guest experiences.
Guests also enjoy the facility of a clean and comfortable pool, with its generous size and late hours being popular features. While there are occasional issues with water temperature and temporary closures, it remains a valued aspect of the hotel.
In summary, Hampton Inn Scranton at Montage Mountain earns positive reviews through its strategic location, clean and comfortable accommodations, supportive staff, and enjoyable amenities, providing a reliably satisfying stay for a variety of travelers. Show more
InfoSummary of reviewsFairfield Inn Scranton emerges as a well-regarded choice for travelers, mainly due to its strategic location and quality services. Nestled near the Pocono Mountains with convenient access to major highways, the hotel serves as an ideal base for both short and extended stays. Guests appreciate its proximity to local attractions such as Dickson City Mall and downtown Scranton, along with easy access to dining and shopping options.
The hotel's breakfast offerings are well-received, regarded as a valuable inclusion with a diverse selection that caters to various dietary preferences. This complimentary service, alongside ample free parking, is appreciated by many guests for its convenience and quality.
Rooms are consistently praised for their cleanliness, comfort, and spaciousness, providing excellent value for the price. Despite being an older property, recent updates ensure it remains modern and appealing. The impeccable condition of both the rooms and common areas contributes to a comfortable and restful experience, enhanced by quality beds and amenities.
The staff at Fairfield Inn Scranton is widely commended for their friendliness and professionalism, fostering a warm and welcoming atmosphere. Efficient check-in processes and attentive service further enhance the guest experience, making each stay smooth and enjoyable.
On-site facilities like the gym and indoor pool add to the overall appeal, providing options for relaxation and fitness. Special mention is made of the comfortable beds, which play a significant role in ensuring guests have a restful sleep.
Overall, Fairfield Inn Scranton offers reliable and satisfying accommodations, particularly noted for its strategic location, cleanliness, exceptional staff service, and comfortable amenities. It stands as a solid choice for travelers seeking a convenient, welcoming, and pleasant stay in Scranton. Show more
InfoSummary of reviewsLocated conveniently near Montage Mountain, Econo Lodge Scranton is particularly appreciated for its strategic location. Situated just off the highway, it offers easy access to food, activities, and essential amenities, making it an ideal choice for travelers looking to explore nearby attractions or attend events at the Montage Mountain pavilion. Despite some perception of the surrounding area as industrial and remote, the hotel remains a functional and accessible lodging option in Scranton, providing a quiet atmosphere for a restful escape.
The hotel staff receive notable praise, especially for their friendly and helpful demeanor. The front desk employees, particularly James, are highlighted for their professionalism and genuine politeness, creating a welcoming atmosphere for guests. This positive interaction contributes significantly to the overall guest experience.
However, there are areas that require improvement. The breakfast offerings leave much to be desired, consisting of minimal options like packaged muffins and coffee, which many guests find unsatisfactory. The rooms, while equipped with useful amenities such as refrigerators, present mixed experiences regarding comfort and cleanliness. Although some guests find the beds comfortable, others point out issues like sagging mattresses and smoky odors in non-smoking rooms. Cleanliness appears to be a recurring challenge, with reports of dirty floors, malfunctioning utilities, and unpleasant odors.
Despite these drawbacks, the combination of a convenient location and commendable staff helps offset some negative aspects, making the Econo Lodge Scranton a practical choice for travelers prioritizing accessibility and a welcoming atmosphere. However, improvements in cleanliness and room amenities would greatly enhance the overall guest experience. Show more
