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Big Hotels in Scranton
29 HOTELS IN AND AROUND SCRANTONRanking can be influenced by the commissions we receive.
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Summary of reviews
The Radisson Lackawanna Station Hotel Scranton, located in downtown Scranton, is frequently praised for its prime location and historical significance. Housed in a beautifully restored old train station, the hotel offers easy access to local attractions, including the University of Scranton and is within walking distance of numerous dining and shopping options. The unique blend of historic charm and modern amenities makes it a distinctive and highly recommended accommodation.
Guests appreciate the on-site dining options, particularly the breakfast at Carmen’s 2.0, which is lauded for its taste, quality and reasonable pricing, despite some mixed reviews about cost and occasional food preparation issues. The dinner experience receives positive feedback, especially for the delicious burgers and varied menu at Trax restaurant, although some minor inconsistencies were noted.
The rooms at the Radisson Lackawanna Station Hotel are generally described as comfortable and clean with many guests highlighting the spacious layouts and restful beds. Black-out drapes and the unique decor are additional positive elements. However, there are occasional remarks about the rooms being small or dated and minor cleanliness issues.
The hotel is commended for its overall cleanliness, though some reviews suggest inconsistencies, particularly in the bathrooms. The staff is frequently recognized for their exceptional service, friendliness and professionalism with several employees specifically praised for their contributions to a pleasant stay.
Parking at the hotel is appreciated for its affordability and convenience, despite some challenges with spot availability and the condition of the parking lot. The beds receive numerous compliments for their comfort, significantly enhancing guests’ rest and overall experience.
The historical ambiance of the Radisson Lackawanna Station Hotel stands out as a major highlight. The preserved architecture and vintage decor transport guests back in time while providing contemporary comfort and excellent service. The hotel's transformation from a train depot into an elegant accommodation makes it a historic treasure in the heart of Scranton.
Guests appreciate the on-site dining options, particularly the breakfast at Carmen’s 2.0, which is lauded for its taste, quality and reasonable pricing, despite some mixed reviews about cost and occasional food preparation issues. The dinner experience receives positive feedback, especially for the delicious burgers and varied menu at Trax restaurant, although some minor inconsistencies were noted.
The rooms at the Radisson Lackawanna Station Hotel are generally described as comfortable and clean with many guests highlighting the spacious layouts and restful beds. Black-out drapes and the unique decor are additional positive elements. However, there are occasional remarks about the rooms being small or dated and minor cleanliness issues.
The hotel is commended for its overall cleanliness, though some reviews suggest inconsistencies, particularly in the bathrooms. The staff is frequently recognized for their exceptional service, friendliness and professionalism with several employees specifically praised for their contributions to a pleasant stay.
Parking at the hotel is appreciated for its affordability and convenience, despite some challenges with spot availability and the condition of the parking lot. The beds receive numerous compliments for their comfort, significantly enhancing guests’ rest and overall experience.
The historical ambiance of the Radisson Lackawanna Station Hotel stands out as a major highlight. The preserved architecture and vintage decor transport guests back in time while providing contemporary comfort and excellent service. The hotel's transformation from a train depot into an elegant accommodation makes it a historic treasure in the heart of Scranton.
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Summary of reviews
The Hilton Scranton & Conference Center is highly regarded by guests for a variety of reasons, making it a popular choice for travelers. Centrally located in downtown Scranton, the hotel provides easy access to cultural attractions, dining options, and shops, making exploration convenient and enjoyable. Guests appreciate the beautiful and safe environment surrounding the hotel, adding to its appeal for both business and leisure visitors.
One of the standout features is the breakfast experience, praised for its wide variety of options and the exceptional service provided by staff, including chef Carl, who is noted for his crafted made-to-order omelets. The breakfast buffet, which includes favorites like pancakes and French toast, caters to adults and children alike, though it comes at an additional cost.
Guests also commend the spaciousness and comfort of the rooms, emphasizing the cleanliness and quiet environment that facilitate relaxation. Despite some mentions of dated furnishings and occasional maintenance issues, the well-maintained public areas and friendly staff significantly contribute to a positive stay. The hotel's commitment to cleanliness is consistently acknowledged, with guests feeling secure and comfortable throughout their visit.
The staff at Hilton Scranton & Conference Center are frequently praised for their friendliness and professionalism, going above and beyond to accommodate guest needs. The pool and gym facilities enhance the overall experience, offering clean, well-maintained amenities for both relaxation and fitness activities.
Parking is generally viewed as convenient, with an accessible garage that guests find easy to navigate, albeit with a fee. The beds at the hotel are particularly noted for their comfort, contributing to a restful stay that leaves guests satisfied.
Overall, the Hilton Scranton & Conference Center is celebrated for its excellent location, attentive service, and comfortable accommodations, ensuring that guests have a memorable and pleasant experience during their visit to Scranton.
One of the standout features is the breakfast experience, praised for its wide variety of options and the exceptional service provided by staff, including chef Carl, who is noted for his crafted made-to-order omelets. The breakfast buffet, which includes favorites like pancakes and French toast, caters to adults and children alike, though it comes at an additional cost.
Guests also commend the spaciousness and comfort of the rooms, emphasizing the cleanliness and quiet environment that facilitate relaxation. Despite some mentions of dated furnishings and occasional maintenance issues, the well-maintained public areas and friendly staff significantly contribute to a positive stay. The hotel's commitment to cleanliness is consistently acknowledged, with guests feeling secure and comfortable throughout their visit.
The staff at Hilton Scranton & Conference Center are frequently praised for their friendliness and professionalism, going above and beyond to accommodate guest needs. The pool and gym facilities enhance the overall experience, offering clean, well-maintained amenities for both relaxation and fitness activities.
Parking is generally viewed as convenient, with an accessible garage that guests find easy to navigate, albeit with a fee. The beds at the hotel are particularly noted for their comfort, contributing to a restful stay that leaves guests satisfied.
Overall, the Hilton Scranton & Conference Center is celebrated for its excellent location, attentive service, and comfortable accommodations, ensuring that guests have a memorable and pleasant experience during their visit to Scranton.
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Summary of reviews
The Hampton Inn Scranton at Montage Mountain is favorably reviewed by guests, largely due to its convenient location, accommodating staff, and comfortable amenities. Situated off Interstate 81, the hotel serves as an excellent base for exploring Scranton and accessing nearby family attractions, restaurants, and shopping venues. The tranquil, scenic surroundings enhance stays by providing a pleasant backdrop, with additional features like a beautiful, pet-friendly pool and walking trails adding to its allure.
Breakfast service at the hotel is praised for being delicious and well-organized, offering a variety of options that guests found impressive. Efficiency and friendliness of staff contribute positively to this experience, despite occasional desires for expanded menu choices. Guests generally value the breakfast as a pleasant addition to their stay.
Rooms at the Hampton Inn are frequently highlighted for their cleanliness and coziness, equipped with amenities conducive to both leisure and work, such as microwaves and mini fridges. While the comfort of the beds varies by personal preference, overall room space and cleanliness are appreciated, even amidst ongoing renovations. The showers receive favorable comments for good water pressure and hot water reliability.
Cleanliness throughout the hotel is noted positively, despite some areas needing attention, particularly during renovations. Nonetheless, the general atmosphere remains pleasant and welcoming, supported by the exceptional quality of staff, who are repeatedly commended for their friendliness and helpfulness. The staff's dedication to great customer service is a hallmark of the hotel, contributing greatly to the positive guest experiences.
Guests also enjoy the facility of a clean and comfortable pool, with its generous size and late hours being popular features. While there are occasional issues with water temperature and temporary closures, it remains a valued aspect of the hotel.
In summary, Hampton Inn Scranton at Montage Mountain earns positive reviews through its strategic location, clean and comfortable accommodations, supportive staff, and enjoyable amenities, providing a reliably satisfying stay for a variety of travelers.
Breakfast service at the hotel is praised for being delicious and well-organized, offering a variety of options that guests found impressive. Efficiency and friendliness of staff contribute positively to this experience, despite occasional desires for expanded menu choices. Guests generally value the breakfast as a pleasant addition to their stay.
Rooms at the Hampton Inn are frequently highlighted for their cleanliness and coziness, equipped with amenities conducive to both leisure and work, such as microwaves and mini fridges. While the comfort of the beds varies by personal preference, overall room space and cleanliness are appreciated, even amidst ongoing renovations. The showers receive favorable comments for good water pressure and hot water reliability.
Cleanliness throughout the hotel is noted positively, despite some areas needing attention, particularly during renovations. Nonetheless, the general atmosphere remains pleasant and welcoming, supported by the exceptional quality of staff, who are repeatedly commended for their friendliness and helpfulness. The staff's dedication to great customer service is a hallmark of the hotel, contributing greatly to the positive guest experiences.
Guests also enjoy the facility of a clean and comfortable pool, with its generous size and late hours being popular features. While there are occasional issues with water temperature and temporary closures, it remains a valued aspect of the hotel.
In summary, Hampton Inn Scranton at Montage Mountain earns positive reviews through its strategic location, clean and comfortable accommodations, supportive staff, and enjoyable amenities, providing a reliably satisfying stay for a variety of travelers.
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TownePlace Suites by Marriott Scranton Wilkes-Barre3.4 km from Scranton
Hotel in Moosic PA
8.2
Very GoodFrom $89
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Dog Friendly
SpringHill Suites by Marriott Scranton Montage Mountain3.4 km from Scranton
Hotel in Moosic PA
8.4
Very GoodFrom $98
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Summary of reviews
SpringHill Suites by Marriott Scranton Montage Mountain is widely praised by guests for its appealing location and excellent amenities, making it a preferred choice for travelers. Positioned close to Montage Mountain Resort, it offers easy access to skiing, a waterpark, restaurants, and shops, all of which are within walking distance. The hotel's stunning mountain views and proximity to key highways further enhance its attractiveness.
Guests commend the hotel's breakfast for its impressive variety and quality, featuring options like scrambled eggs, sausage, and oatmeal, ensuring a delightful start to the day. Although it can be busy during peak times, the staff’s efficiency and friendliness contribute to a positive dining experience.
The spacious and clean rooms are another highlight, offering comfortable, contemporary designs with thoughtful amenities. Many guests find the rooms to be well-suited for relaxation and are impressed by the comfortable beds and soundproofing, ensuring a restful stay.
While cleanliness receives mixed reviews, the majority appreciate the hotel's modern and well-maintained appearance, with many noting the dedication of the friendly and helpful staff. The staff's exceptional service, particularly at the front desk, enhances the welcoming atmosphere and overall guest satisfaction.
The indoor pool and hot tub are popular with families, providing a relaxing environment for unwinding after a day of exploration. Although the pool is noted to be on the smaller side, it remains a valued feature for family enjoyment. The hotel's free and ample parking also adds convenience to guests’ experience.
Families find this hotel particularly accommodating, with spacious rooms and a family-friendly atmosphere making it an excellent choice for those traveling with children. Guests consistently recommend the property for family vacations, whether for skiing or longer stays.
Finally, the hotel’s beds receive high praise for comfort, contributing to a restful night’s sleep and a sense of satisfaction with the accommodations. With its combination of a prime location, welcoming staff, and comfortable amenities, SpringHill Suites by Marriott Scranton Montage Mountain offers a memorable and enjoyable stay for its guests.
Guests commend the hotel's breakfast for its impressive variety and quality, featuring options like scrambled eggs, sausage, and oatmeal, ensuring a delightful start to the day. Although it can be busy during peak times, the staff’s efficiency and friendliness contribute to a positive dining experience.
The spacious and clean rooms are another highlight, offering comfortable, contemporary designs with thoughtful amenities. Many guests find the rooms to be well-suited for relaxation and are impressed by the comfortable beds and soundproofing, ensuring a restful stay.
While cleanliness receives mixed reviews, the majority appreciate the hotel's modern and well-maintained appearance, with many noting the dedication of the friendly and helpful staff. The staff's exceptional service, particularly at the front desk, enhances the welcoming atmosphere and overall guest satisfaction.
The indoor pool and hot tub are popular with families, providing a relaxing environment for unwinding after a day of exploration. Although the pool is noted to be on the smaller side, it remains a valued feature for family enjoyment. The hotel's free and ample parking also adds convenience to guests’ experience.
Families find this hotel particularly accommodating, with spacious rooms and a family-friendly atmosphere making it an excellent choice for those traveling with children. Guests consistently recommend the property for family vacations, whether for skiing or longer stays.
Finally, the hotel’s beds receive high praise for comfort, contributing to a restful night’s sleep and a sense of satisfaction with the accommodations. With its combination of a prime location, welcoming staff, and comfortable amenities, SpringHill Suites by Marriott Scranton Montage Mountain offers a memorable and enjoyable stay for its guests.
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From $98
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Holiday Inn Express and Suites Dickson City by IHG4.2 km from Scranton
Hotel in Dickson City PA
9.2
ExcellentFrom $147
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Best Western Plus Clarks Summit Scranton Hotel5.2 km from Scranton
Hotel in Clarks Summit PA
8.5
Very GoodFrom $119
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Summary of reviews
The Best Western Plus Clarks Summit Scranton Hotel is highly regarded for its excellent location, conveniently situated near major highways and local attractions. This strategic placement makes it an ideal choice for travelers, offering easy access to dining options, shopping, and recreational activities such as skiing at Elk Mountain. The hotel's proximity to eateries like Tully's and Krispy Kreme adds to the convenience and appeal.
Guests enjoy a satisfying breakfast experience, highlighting the variety of options ranging from scrambled eggs to pancakes, accompanied by efficient service. The cleanliness and modern decor of the hotel rooms receive consistent praise, with visitors appreciating the spaciousness, comfortable beds, and quiet ambiance. Natural light and updated bathrooms contribute to a welcoming atmosphere, ensuring a comfortable stay for business and leisure travelers alike.
The hotel's commitment to cleanliness extends throughout the property, with maintained common areas and a well-kept environment. The exceptional staff is a standout feature, providing courteous and professional service from check-in to check-out. Named employees, such as Jackie and Kristin, are noted for their dedication to guest satisfaction, making the experience delightful and seamless.
The spacious and clean pool is a highlight, particularly for families, offering a year-round indoor facility that enhances the hotel stay. While parking may initially be confusing, ample space is available behind the hotel, with free parking for larger vehicles and the option to park motorcycles under cover.
Overall, visitors to the Best Western Plus Clarks Summit Scranton Hotel can expect a clean, comfortable, and welcoming environment, reinforced by exceptional staff service and appealing amenities. The hotel's amenities and location make it a reliable and enjoyable choice for guests visiting the Clarks Summit area.
Guests enjoy a satisfying breakfast experience, highlighting the variety of options ranging from scrambled eggs to pancakes, accompanied by efficient service. The cleanliness and modern decor of the hotel rooms receive consistent praise, with visitors appreciating the spaciousness, comfortable beds, and quiet ambiance. Natural light and updated bathrooms contribute to a welcoming atmosphere, ensuring a comfortable stay for business and leisure travelers alike.
The hotel's commitment to cleanliness extends throughout the property, with maintained common areas and a well-kept environment. The exceptional staff is a standout feature, providing courteous and professional service from check-in to check-out. Named employees, such as Jackie and Kristin, are noted for their dedication to guest satisfaction, making the experience delightful and seamless.
The spacious and clean pool is a highlight, particularly for families, offering a year-round indoor facility that enhances the hotel stay. While parking may initially be confusing, ample space is available behind the hotel, with free parking for larger vehicles and the option to park motorcycles under cover.
Overall, visitors to the Best Western Plus Clarks Summit Scranton Hotel can expect a clean, comfortable, and welcoming environment, reinforced by exceptional staff service and appealing amenities. The hotel's amenities and location make it a reliable and enjoyable choice for guests visiting the Clarks Summit area.
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Mohegan Pennsylvania Casino Resort - Adults Only12.8 km from Scranton
Hotel in Wilkes-Barre PA
8.6
Very GoodFrom $156
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Summary of reviews
Mohegan Pennsylvania Casino Resort - Adults Only is a great hotel for those looking for a convenient and enjoyable stay. The location is amazing with a nice selection of restaurants and gaming areas within walking distance. The rooms are generally clean and newly remodeled with comfortable beds and nice bathrooms. The staff is extra-friendly, accommodating, knowledgeable and professional with great attitudes. The beds are a highlight of the hotel experience, although some guests found them too soft. The casino is conveniently located right downstairs, but some guests found it small and not as conducive to a great experience. Breakfast options are minimal, but there are still options available for those willing to explore outside of the hotel. The hotel is generally clean and safe, although some guests did comment on carpet and floor cleanliness and dust buildup in certain areas. The hotel unfortunately had some accessibility issues for guests with disabilities, but it seemed to be adequate for those who could navigate its limitations. Overall, Mohegan Pennsylvania can provide a superb and enjoyable stay for those who choose to visit.
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Summary of reviews
Spark by Hilton Wilkes Barre has garnered a reputation for offering a pleasant and comfortable stay, marked by several standout features that appeal to travelers. The hotel is strategically located near major highways and attractions like the Mohegan Sun, providing a convenient base for guests to explore the area. This accessibility, combined with a clean and pleasant environment, makes it an attractive choice for both business and leisure visitors.
The rooms at Spark by Hilton Wilkes Barre are often praised for their modern design, spacious layouts, and cleanliness. Newly renovated accommodations, especially on the third floor, have been well-received, featuring tasteful decor and thoughtful touches like sitting areas and cushioned window spots. Guests commonly highlight the comfort of the beds and the overall cozy feel of the rooms, although a few mention small bathrooms and occasional bedding issues.
The hotel's staff contributes significantly to its welcoming atmosphere, consistently praised for their friendliness and professionalism. The team is known for their helpfulness, particularly during check-in, and is quick to address any issues, ensuring a smooth and pleasant experience for guests.
While the breakfast experience receives mixed feedback, many guests find it to be a decent value offering, with positive remarks about the availability of juices and waffles. However, there is a noted desire for a wider variety of options, including more protein choices. The pool and hot tub amenities are appreciated by visitors, albeit with some maintenance and sanitation concerns that could benefit from attention.
Overall, Spark by Hilton Wilkes Barre excels in providing a clean, comfortable, and convenient stay with a few areas for potential improvement, particularly in breakfast offerings and pool maintenance. The hotel's advantageous location, appealing room design, and professional staff make it a favorable option for those visiting the Wilkes Barre area.
The rooms at Spark by Hilton Wilkes Barre are often praised for their modern design, spacious layouts, and cleanliness. Newly renovated accommodations, especially on the third floor, have been well-received, featuring tasteful decor and thoughtful touches like sitting areas and cushioned window spots. Guests commonly highlight the comfort of the beds and the overall cozy feel of the rooms, although a few mention small bathrooms and occasional bedding issues.
The hotel's staff contributes significantly to its welcoming atmosphere, consistently praised for their friendliness and professionalism. The team is known for their helpfulness, particularly during check-in, and is quick to address any issues, ensuring a smooth and pleasant experience for guests.
While the breakfast experience receives mixed feedback, many guests find it to be a decent value offering, with positive remarks about the availability of juices and waffles. However, there is a noted desire for a wider variety of options, including more protein choices. The pool and hot tub amenities are appreciated by visitors, albeit with some maintenance and sanitation concerns that could benefit from attention.
Overall, Spark by Hilton Wilkes Barre excels in providing a clean, comfortable, and convenient stay with a few areas for potential improvement, particularly in breakfast offerings and pool maintenance. The hotel's advantageous location, appealing room design, and professional staff make it a favorable option for those visiting the Wilkes Barre area.
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Summary of reviews
DoubleTree by Hilton Wilkes-Barre, stands out as an excellent choice for travelers seeking a blend of convenience, comfort and scenic beauty. Nestled in a tranquil hilltop location, it offers stunning views of the surrounding mountains and valley, while still providing easy access to I-81, local shopping, restaurants and key destinations like Mohegan Sun Arena and Wilkes University. Despite being close to major highways, guests appreciate the quiet environment and the effortless connectivity to the Poconos region, making it ideal for event-goers and casual travelers alike.
The hotel’s breakfast service is highly acclaimed, noted for its excellent array of hot, fresh and delicious options, including a friendly buffet setup at a reasonable price. While there are mixed reviews regarding whether breakfast should be included in the room rate, the overall quality, variety and value make it a highlight of many guests' stay. The on-site restaurant is also favored for dinner with great views and a welcoming atmosphere, ensuring that guests don’t have to venture far for a satisfying meal. Room service offers a convenient option for late arrivals.
Rooms generally receive praise for their cleanliness, spaciousness and comfort. Many guests describe the accommodations as modern and well-maintained with comfortable beds and large, clean bathrooms. However, there are occasional reports of issues such as musty smells, dirty spots and missing amenities like refrigerators and microwaves. Overall, the positive elements, including effective blackout curtains and a quiet environment, contribute to a pleasant stay.
Cleanliness throughout the property is mostly commended with well-kept grounds and tidy accommodations. Some guests, however, note the need for deeper cleaning and occasional problems like bugs and rough towels. Despite these issues, the friendly and professional staff help to maintain a welcoming and hospitable atmosphere, adding significantly to the overall positive experience.
The hotel's amenities, including the gym and pool areas, enhance the guest experience. The well-equipped gym and spacious, clean pool are appreciated by guests looking for relaxation and exercise. The indoor pool is a particular favorite, though there are some mentions of inconsistencies with the jacuzzi’s temperature.
Families find the hotel accommodating with facilities that cater well to children, such as a spacious pool and playground area. The friendly staff and convenient location also make it a family-friendly destination, although minor issues like noise from kids and occasional smells are noted.
Comfortable beds, although varied in firmness preferences, contribute to restful stays for many guests with numerous positive mentions of soft bedding and inviting queen-size beds. However, a few guests experienced discomfort due to hard mattresses.
In summary, DoubleTree by Hilton Wilkes-Barre, offers a well-rounded and enjoyable stay with its prime location, excellent dining options, comfortable rooms and friendly service. Minor inconsistencies in room quality and amenities are outweighed by the overall positive experiences, making it a reliable choice for travelers to the Wilkes Barre area.
The hotel’s breakfast service is highly acclaimed, noted for its excellent array of hot, fresh and delicious options, including a friendly buffet setup at a reasonable price. While there are mixed reviews regarding whether breakfast should be included in the room rate, the overall quality, variety and value make it a highlight of many guests' stay. The on-site restaurant is also favored for dinner with great views and a welcoming atmosphere, ensuring that guests don’t have to venture far for a satisfying meal. Room service offers a convenient option for late arrivals.
Rooms generally receive praise for their cleanliness, spaciousness and comfort. Many guests describe the accommodations as modern and well-maintained with comfortable beds and large, clean bathrooms. However, there are occasional reports of issues such as musty smells, dirty spots and missing amenities like refrigerators and microwaves. Overall, the positive elements, including effective blackout curtains and a quiet environment, contribute to a pleasant stay.
Cleanliness throughout the property is mostly commended with well-kept grounds and tidy accommodations. Some guests, however, note the need for deeper cleaning and occasional problems like bugs and rough towels. Despite these issues, the friendly and professional staff help to maintain a welcoming and hospitable atmosphere, adding significantly to the overall positive experience.
The hotel's amenities, including the gym and pool areas, enhance the guest experience. The well-equipped gym and spacious, clean pool are appreciated by guests looking for relaxation and exercise. The indoor pool is a particular favorite, though there are some mentions of inconsistencies with the jacuzzi’s temperature.
Families find the hotel accommodating with facilities that cater well to children, such as a spacious pool and playground area. The friendly staff and convenient location also make it a family-friendly destination, although minor issues like noise from kids and occasional smells are noted.
Comfortable beds, although varied in firmness preferences, contribute to restful stays for many guests with numerous positive mentions of soft bedding and inviting queen-size beds. However, a few guests experienced discomfort due to hard mattresses.
In summary, DoubleTree by Hilton Wilkes-Barre, offers a well-rounded and enjoyable stay with its prime location, excellent dining options, comfortable rooms and friendly service. Minor inconsistencies in room quality and amenities are outweighed by the overall positive experiences, making it a reliable choice for travelers to the Wilkes Barre area.
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Summary of reviews
Overall, The Woodlands Inn is an adequate option for those wanting a convenient location. While some found the rooms to be dated, others appreciated the proximity to their destinations. The free breakfast can be hit or miss, but the manager is responsive. Some cleanliness and functional issues were reported, such as dirty curtains and a faulty toilet, but the hotel has potential for improvement. The hotel does have stairs and some guests found the beds to be noisy. Budget-conscious travelers may want to consider this hotel.
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Spa
Holiday Inn Express Wilkes Barre East by IHG13.8 km from Scranton
Hotel in Wilkes-Barre PA
8.0
Very GoodFrom $101
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Summary of reviews
Red Roof Inn Wilkes-Barre Arena enjoys a prime location that garners consistent praise from guests. Centrally situated near restaurants, stores, a casino and various attractions in Northeast Pennsylvania (NEPA), the hotel's easy access from the highway and the relatively quiet surroundings add to its desirability. The convenience of being pet-friendly also appeals to a wide range of travelers.
Guests often laud the cleanliness of the rooms, which are described as spacious, well-maintained and comfortable with good maintenance and friendly staff being common themes. The rooms come equipped with flat-screen TVs and a variety of channels. However, a few guests reported issues such as unpleasant odors and the occasional need for better bathroom cleaning. Despite some challenges, the overall commitment to a clean and comfortable stay is evident.
The staff generally receives positive feedback with many guests finding them friendly, helpful and accommodating. The morning staff and cleaning crew are particularly noted for their pleasant demeanor. However, some interactions with the front desk staff were less favorable with criticisms of unprofessional and cold behavior.
While guests appreciate the spaciousness and comfort of many of the beds, there are mixed reviews about their overall quality. Some found the beds to be exceptionally comfortable, while others reported concerns about hard, lumpy or worn-out mattresses.
One area ripe for improvement is the breakfast offering. Although guests can find nearby spots like Cracker Barrel for breakfast, many expressed a desire for a continental breakfast at the hotel. The absence of in-room coffee machines and the limited availability of just coffee in the lobby were also noted as shortcomings.
In summary, the Red Roof Inn Wilkes-Barre Arena offers a well-located and generally comfortable stay with clean rooms and a friendly staff. While there are areas needing attention, such as the bed quality and breakfast options, the hotel remains a convenient and pet-friendly choice for travelers in the region.
Guests often laud the cleanliness of the rooms, which are described as spacious, well-maintained and comfortable with good maintenance and friendly staff being common themes. The rooms come equipped with flat-screen TVs and a variety of channels. However, a few guests reported issues such as unpleasant odors and the occasional need for better bathroom cleaning. Despite some challenges, the overall commitment to a clean and comfortable stay is evident.
The staff generally receives positive feedback with many guests finding them friendly, helpful and accommodating. The morning staff and cleaning crew are particularly noted for their pleasant demeanor. However, some interactions with the front desk staff were less favorable with criticisms of unprofessional and cold behavior.
While guests appreciate the spaciousness and comfort of many of the beds, there are mixed reviews about their overall quality. Some found the beds to be exceptionally comfortable, while others reported concerns about hard, lumpy or worn-out mattresses.
One area ripe for improvement is the breakfast offering. Although guests can find nearby spots like Cracker Barrel for breakfast, many expressed a desire for a continental breakfast at the hotel. The absence of in-room coffee machines and the limited availability of just coffee in the lobby were also noted as shortcomings.
In summary, the Red Roof Inn Wilkes-Barre Arena offers a well-located and generally comfortable stay with clean rooms and a friendly staff. While there are areas needing attention, such as the bed quality and breakfast options, the hotel remains a convenient and pet-friendly choice for travelers in the region.
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Dogs Stay Free
Cheap
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Summary of reviews
The Wilkes-Barre Inn & Suites enjoys a convenient location that's appreciated by many guests. It is close to various attractions, including a mall, casino and numerous dining options, making it ideal for travelers. The hotel's location near the highway and a short drive from Scranton enhances its appeal for those needing a stopover point. Guests also found the surroundings peaceful and scenic and the rooms clean and comfortable, which complements the advantageous positioning.
Reviews about the breakfast offered at the hotel were quite mixed. Although some guests found the breakfast adequate in the past, many were disappointed with the absence of breakfast during their stay, despite it being advertised. This inconsistency has notably affected guest satisfaction.
The rooms have garnered mixed feedback. Positively, the beds were frequently described as clean and comfortable, providing a restful sleep. Some rooms have been recently renovated and the artificial wood floors were noted for their cleanliness over carpet. However, recurring issues such as cleanliness problems, outdated bathrooms, unpleasant odors and malfunctioning appliances were reported by several guests.
Cleanliness and maintenance were areas where the hotel faced significant criticism. While some guests did commend the comfort and cleanliness of certain rooms and the responsiveness of the housekeeping staff, many others reported encountering dirty conditions, unclean bathrooms and unpleasant odors. The overall state of the hotel seemed to need substantial improvement in this regard.
The staff at the Wilkes-Barre Inn & Suites generally received positive remarks for their friendliness and helpfulness. Specifically, staff members like Tyra were praised for exceptional service, which significantly enhanced guest experiences. However, there were instances where guests encountered rude or unhelpful staff, indicating inconsistency in service quality.
The availability of free wifi was appreciated, though its reliability varied among guests. Some found the service to be consistent and useful, while others encountered significant connectivity issues, reflecting an area needing attention.
Parking at the hotel presents challenges, as the lot is shared with two other hotels, making it often overcrowded and limiting available spaces. Guests noted the parking lot was sometimes dark and incidents of vehicle damage were mentioned.
The comfort of the beds was frequently praised with many guests enjoying a good night's sleep. Nevertheless, some faced issues with mattress quality, including ones that were too hard or improperly maintained, impacting their stay.
In summary, while the Wilkes-Barre Inn & Suites offers a favorable location, comfortable beds and generally friendly staff, it needs considerable improvement in cleanliness, breakfast offerings, wifi reliability and parking arrangements.
Reviews about the breakfast offered at the hotel were quite mixed. Although some guests found the breakfast adequate in the past, many were disappointed with the absence of breakfast during their stay, despite it being advertised. This inconsistency has notably affected guest satisfaction.
The rooms have garnered mixed feedback. Positively, the beds were frequently described as clean and comfortable, providing a restful sleep. Some rooms have been recently renovated and the artificial wood floors were noted for their cleanliness over carpet. However, recurring issues such as cleanliness problems, outdated bathrooms, unpleasant odors and malfunctioning appliances were reported by several guests.
Cleanliness and maintenance were areas where the hotel faced significant criticism. While some guests did commend the comfort and cleanliness of certain rooms and the responsiveness of the housekeeping staff, many others reported encountering dirty conditions, unclean bathrooms and unpleasant odors. The overall state of the hotel seemed to need substantial improvement in this regard.
The staff at the Wilkes-Barre Inn & Suites generally received positive remarks for their friendliness and helpfulness. Specifically, staff members like Tyra were praised for exceptional service, which significantly enhanced guest experiences. However, there were instances where guests encountered rude or unhelpful staff, indicating inconsistency in service quality.
The availability of free wifi was appreciated, though its reliability varied among guests. Some found the service to be consistent and useful, while others encountered significant connectivity issues, reflecting an area needing attention.
Parking at the hotel presents challenges, as the lot is shared with two other hotels, making it often overcrowded and limiting available spaces. Guests noted the parking lot was sometimes dark and incidents of vehicle damage were mentioned.
The comfort of the beds was frequently praised with many guests enjoying a good night's sleep. Nevertheless, some faced issues with mattress quality, including ones that were too hard or improperly maintained, impacting their stay.
In summary, while the Wilkes-Barre Inn & Suites offers a favorable location, comfortable beds and generally friendly staff, it needs considerable improvement in cleanliness, breakfast offerings, wifi reliability and parking arrangements.
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