Novotel Rotterdam - Schiedam
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Summary of reviewsNovotel Rotterdam - Schiedam is widely praised for its convenient location near major highways and transport hubs, making it an excellent base for exploring Rotterdam, The Hague, Delft and other parts of South Holland. The hotel offers easy access by car, along with nearby tram and metro stations providing straightforward connections to the city center. The peaceful and quiet surroundings, despite the proximity to main roads and the airport, enhance the guest experience. This location is also advantageous for those attending events or conferences at local venues.
The breakfast at the hotel receives overwhelmingly positive feedback for its variety and quality, featuring a rich buffet with fresh products, a range of bread, juices and warm options like omelets and fried eggs. Despite some guests feeling the cost is high, the extensive offerings generally exceed expectations and cater to various dietary needs, including halal and lactose-free choices.
Dinner at the hotel's restaurant gets mixed reviews. While some guests enjoyed delicious meals in a cozy atmosphere, others found the menu limited and the prices high. Service inconsistencies and the restaurant’s limited hours were noted, but staff were helpful in allowing guests to order food from outside when needed.
Guestrooms are mostly appreciated for their cleanliness, comfort, modern furnishings and quiet atmosphere. However, there are mentions of small room sizes, especially when accommodating families and some maintenance issues such as outdated decor and poor air conditioning. Noise from neighboring rooms and the street is a concern for some guests.
Cleanliness feedback is mixed with many guests acknowledging well-maintained rooms and public areas and diligent housekeeping staff. However, issues like dust, mold and unclean bathrooms detract from the experience with some areas needing better upkeep.
The hotel staff is frequently commended for their friendliness and approachability, contributing significantly to a welcoming ambiance. While some front desk personnel may need better training, the majority of experiences reflect a positive and supportive environment.
The wifi experience receives mixed reviews with some guests finding it strong and reliable, while others encounter weak or non-existent connections in their rooms.
The gym, although small, is generally well-regarded for being well-equipped and useful for basic workouts. Some improvements in cleanliness are suggested.
The pool is a valued feature, especially for families with many enjoying its clean state and suitability for children. However, occasional cleanliness and maintenance issues, along with the pool not being heated, are noted.
Parking facilities at the hotel are ample and secure, though some guests find the daily fee of 10 euros inconvenient.
The hotel is highly suitable for families, offering numerous child-friendly amenities such as free stays for children, dining tableware for kids, indoor and outdoor playgrounds, a pool and a children's playroom. The availability of baby beds and cots adds to the convenience, making it an ideal destination for families traveling with young ones.
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The breakfast at the hotel receives overwhelmingly positive feedback for its variety and quality, featuring a rich buffet with fresh products, a range of bread, juices and warm options like omelets and fried eggs. Despite some guests feeling the cost is high, the extensive offerings generally exceed expectations and cater to various dietary needs, including halal and lactose-free choices.
Dinner at the hotel's restaurant gets mixed reviews. While some guests enjoyed delicious meals in a cozy atmosphere, others found the menu limited and the prices high. Service inconsistencies and the restaurant’s limited hours were noted, but staff were helpful in allowing guests to order food from outside when needed.
Guestrooms are mostly appreciated for their cleanliness, comfort, modern furnishings and quiet atmosphere. However, there are mentions of small room sizes, especially when accommodating families and some maintenance issues such as outdated decor and poor air conditioning. Noise from neighboring rooms and the street is a concern for some guests.
Cleanliness feedback is mixed with many guests acknowledging well-maintained rooms and public areas and diligent housekeeping staff. However, issues like dust, mold and unclean bathrooms detract from the experience with some areas needing better upkeep.
The hotel staff is frequently commended for their friendliness and approachability, contributing significantly to a welcoming ambiance. While some front desk personnel may need better training, the majority of experiences reflect a positive and supportive environment.
The wifi experience receives mixed reviews with some guests finding it strong and reliable, while others encounter weak or non-existent connections in their rooms.
The gym, although small, is generally well-regarded for being well-equipped and useful for basic workouts. Some improvements in cleanliness are suggested.
The pool is a valued feature, especially for families with many enjoying its clean state and suitability for children. However, occasional cleanliness and maintenance issues, along with the pool not being heated, are noted.
Parking facilities at the hotel are ample and secure, though some guests find the daily fee of 10 euros inconvenient.
The hotel is highly suitable for families, offering numerous child-friendly amenities such as free stays for children, dining tableware for kids, indoor and outdoor playgrounds, a pool and a children's playroom. The availability of baby beds and cots adds to the convenience, making it an ideal destination for families traveling with young ones.
Family Friendly Hotel
This hotel offers family rooms and a kids' play area. Its proximity to Rotterdam makes it convenient for visiting attractions like the Blijdorp Zoo and the Maritime Museum.
Hotel with EV Charging Stations
Hotel near Golf Courses
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Parking
EV charging stations
Hotel with Gym
Hotel with Tennis Courts
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Novotel Rotterdam - Schiedam enjoys high praise for its convenient and strategic location. Positioned close to major highways and transport hubs, guests appreciate its easy accessibility for exploring Rotterdam, The Hague, Delft and other parts of South Holland. The hotel is well-placed for those traveling by car with parking facilities available for a nominal fee and the motorway just a minute away.
The environment around the hotel is described as quiet and peaceful, despite its proximity to main roads and the airport. The presence of nearby tram and metro stations, about a 10-minute walk away, provides straightforward connections to the city center and other points of interest. Additionally, the hotel's location is noted for its proximity to nature with parks for walking and fresh air, enhancing the guest experience.
For those attending events or conferences, the hotel is conveniently located next to various local venues and hospitals, making it a practical choice. While some guests mentioned that the hotel is a bit distant from the city center, this was not seen as a major drawback, particularly for those who value tranquility or are just staying overnight.
Overall, the location of Novotel Rotterdam - Schiedam is frequently highlighted as ideal for both leisure and business travelers, offering a great base for outings and easy access to key destinations in the region.
The Novotel Rotterdam - Schiedam offers a breakfast experience that receives overwhelmingly positive feedback for its variety and quality. Many guests praise the breakfast as excellent and delicious, highlighting the extensive selection that caters to all tastes. The hotel provides a rich buffet with plenty of fresh products, including a wide assortment of bread, fresh juices and warm options like omelets and fried eggs. Guests often describe the breakfast as hearty, plentiful and more than sufficient with some even calling it outstanding and superb.
However, the cost of the breakfast, often cited at around €24-€25 per person, is a point of contention with several guests considering it overpriced despite its quality. Despite this, the majority of reviews emphasize the excellent and varied offerings, noting that the extensive breakfast buffet consistently exceeds expectations and satisfies a range of dietary preferences, including some halal options and lactose-free choices.
A few guests did find the breakfast modest or lacking in variety and there were occasional mentions of the breakfast area being busy, especially on weekends. Yet, the consensus holds that Novotel Rotterdam - Schiedam delivers a satisfying and well-prepared breakfast experience that often leaves guests impressed.
The dinner experience at Novotel Rotterdam - Schiedam delivers mixed impressions from guests. On the positive side, the restaurant offered some delicious meals with praise for good and excellent food. Guests particularly enjoyed a nice meal in the cosy atmosphere and appreciated the customer-friendly kitchen staff. Both the food and drinks from the bar and restaurant left some diners satisfied.
However, there are also areas where the restaurant fell short. Many reviewers found the menu limited, especially for children and vegetarians and expressed disappointment over the high prices. Service inconsistencies were noted, including an early closure at 9:00 PM and the restaurant’s unavailability on Saturday evenings, which left some guests unable to dine. Additionally, some found the overall quality of food to range from mediocre to not very good.
Despite these drawbacks, the restaurant staff showed a commendable level of service by allowing guests to order food from outside when the kitchen had already closed. Overall, while there are standout elements in the dining experience at Novotel Rotterdam - Schiedam, potential diners should be prepared for limited choices and higher prices.
Guest reviews for Novotel Rotterdam - Schiedam reveal a mix of experiences, mostly noting cleanliness and comfort but with some recurring issues. The rooms are frequently praised for being clean, cozy and well-equipped with modern furnishings and comfortable beds. Guests appreciated the spaciousness of certain rooms, particularly noting the large bathrooms and quiet atmosphere, which offered pleasant views of the garden and park.
However, there are significant mentions of the rooms being small, especially when accommodating families or multiple guests with some finding them too hot or suffering from poor air conditioning. Maintenance issues such as outdated decor, insufficient lighting and problems with room amenities like the refrigerator and bathroom drainage were highlighted. Noise from neighboring rooms and the street was also a concern for some guests.
Guests appreciated the hotel's child-friendly environment and the overall cleanliness but did critique occasional lapses in detailed cleaning, such as dust and trash under beds. The hotel environment, including corridors and common areas, was described as needing modernization and better upkeep.
Overall, while the comfortable beds, cleanliness and some room amenities were well-received, there is a consensus that the Novotel Rotterdam - Schiedam could benefit from room updates and improved maintenance to enhance guest experience.
Novotel Rotterdam - Schiedam boasts a mixed reputation regarding its beds. The majority of reviews highlight the comfort and coziness of the beds with many guests describing them as very nice, clean and wonderfully soft. A number of visitors noted that the beds were made well and provided a good night’s sleep.
However, opinions on the firmness of the beds varied widely. Some guests found them to be perfectly comfortable and supportive, while others believed they were too soft or too hard, causing discomfort. The pillows also drew mixed reviews with some guests finding them soft and others finding them uncomfortable and even smelly.
A commonly mentioned drawback was the sofa bed. Its quality came under heavy criticism, being described as narrow, old, flimsy and often uncomfortable with several guests noting that it did not provide a restful sleep. There were also reports of the sofa bed being unsafe or creaky.
Overall, guests seem to appreciate the primary beds but were less pleased with the supplementary sofa beds. While the primary beds often received praise for their comfort and cleanliness, the mixed feedback on firmness and pillow quality indicates room for improvement.
Novotel Rotterdam - Schiedam has received mixed feedback on its cleanliness with many guests highlighting both positive and negative aspects. On the bright side, guests frequently acknowledged the standard rooms as clean and well-maintained, noting that rooms were often equipped with good bedding, neat bathrooms and necessary amenities. Several guests commended the clean and welcoming environment of the hotel, including public areas such as the lobby and general spaces, which were described as tidy and neat. The housekeeping staff was often praised for their friendliness and diligence with some guests pointing out that shower gel dispensers were regularly replenished.
However, there are numerous accounts pointing to significant issues. Reports of dust, mold, dirty carpets and unclean bathrooms were recurrent themes. Some guests found remnants from previous occupants, such as hair in showers, old stains from food and leftover trash under beds and furniture. Specific complaints included dirty baby high chairs, stained curtains and problems with the hotel’s ventilation, which sometimes led to unpleasant smells. While some rooms were consistently cleaned, others were described as filthy upon check-in with dust and even mold being discovered.
The hotel's corridors were often mentioned as needing more frequent and thorough cleaning with stained and aged carpets being a common concern. Guests also reported issues of poor maintenance, such as broken air conditioning, rusty kettles and malfunctioning room amenities. Despite this, some guests still found the overall property clean and emphasized the friendly and effective housekeeping staff.
In summary, while Novotel Rotterdam - Schiedam has its virtues in terms of room cleanliness and a welcoming environment, there are definite inconsistencies and areas needing attention to meet the guests' expectations consistently.
At Novotel Rotterdam - Schiedam, guests frequently commend the hotel staff for their friendliness and approachability. Many reviews highlight the team as very good, well-mannered and eager to assist, contributing to a welcoming ambiance right from check-in. The reception staff receives special mention for being helpful and polite, often remembered for their engaging and family-friendly interactions. Housekeeping and restaurant teams also earn praise for their courteous service and consistent friendliness.
However, there are occasional remarks about needing better training for some front desk personnel with a few instances of poor responsiveness and unprofessional behavior. Despite these, the majority of experiences paint a picture of a warm and supportive environment with staff going out of their way to ensure a pleasant stay. Guests appreciate the smiling faces and the proactive attitude, making their visit to the hotel feel personal and accommodating. The overall sentiment reflects a highly positive experience with the staff, contributing significantly to the hotel's reputation as a friendly and inviting place to stay.
The wifi experience at Novotel Rotterdam - Schiedam appears to be mixed, based on guest feedback. Positive remarks highlight that the wifi was strong, reliable and generally good, allowing guests to have a comfortable and clean stay. Some guests appreciated the multiple access points, which facilitated robust internet connectivity and they reported that the wifi worked without any issues.
However, there are notable criticisms as well. Several guests encountered poor or non-existent wifi in their rooms, describing the internet as very bad or weak. Some reviews specifically mention the absence of wifi in certain areas or having an average connection quality. Despite these mixed experiences, the hotel maintains an overall positive impression.
Novotel Rotterdam - Schiedam offers a gym that has generally received positive feedback from guests. The fitness room is described as well-equipped with all necessary gym equipment in good condition. Guests have appreciated the availability of a gym on the ground floor, noting that it is a useful and relatively well-maintained facility. The fitness center has been described as good and well-equipped with some guests particularly enjoying their time there. Although the gym is recognized as small, it is considered adequate for a basic workout and meets expectations for a hotel fitness room. However, some comments point out that the cleanliness of the workout room could be improved. Overall, the gym at Novotel Rotterdam - Schiedam is seen as a valuable amenity for fitness-conscious travelers.
The pool at Novotel Rotterdam - Schiedam offers a mix of experiences for guests. Positively noted aspects include its suitability for children and families, providing a fun and enjoyable space particularly for young ones. Guests have appreciated the outdoor pool, which serves as a refreshing spot during warmer days and have highlighted its clean state on numerous occasions. Despite its small size, several reviewers found the pool to be a useful amenity for cooling off after a day out.
However, some guests reported encountering cleanliness issues at times with observations of the pool being dirty or not always cleaned. Maintenance of the pool also received some mixed feedback with suggestions for improvement. The pool was not heated, sometimes resulting in a cold swim. Additionally, there were moments when the pool was temporarily closed or not functional, causing disappointment among guests. The late evening accessibility of the pool has been appreciated, though the unsupervised and sometimes reckless behavior of children was noted.
In general, the pool remains a valued feature of the hotel, especially for families, but it could benefit from more consistent maintenance and cleanliness to enhance the overall guest experience.
Novotel Rotterdam - Schiedam offers various parking options, receiving a mix of feedback from guests. Many reviews highlighted ample parking availability directly at the hotel, ensuring convenience for travelers with cars. The parking lot is equipped with numerous secure spaces, monitored by an intercom and barrier, providing a sense of security. Guests appreciated the ample and convenient parking spaces, often finding it easy to park right in front of the hotel door.
However, some guests voiced concerns regarding the parking fees, noting that the daily charge of 10 euros is relatively high and not always justifiable. Despite mentions of free parking in some reviews, it appears that paid parking is generally the norm with some guests finding the additional cost inconvenient. Nevertheless, the overall sentiment points to adequate and accessible parking facilities, making it relatively easy for guests to leave their vehicles close to the hotel during their stay.
Novotel Rotterdam - Schiedam is an ideal destination for families, offering numerous child-friendly amenities that cater to the needs of both parents and children. The hotel stands out for its inclusivity, allowing children to stay for free in their parents' room and providing dining tableware specifically for kids. Families with children can enjoy various on-site activities, including both indoor and outdoor playgrounds, a small pool and a cozy children's playroom. For families traveling with young ones, the availability of baby beds and cots adds to the convenience. Many children particularly enjoyed the pool and gaming consoles like the Xbox.
The hotel has earned praise for being highly suitable for families due to its many entertainment options, which ensure that children have plenty to do and enjoy their stay. The breakfast buffet is noted for offering a variety of options that cater to young tastes and the staff are acknowledged for their friendliness and patience with children.
However, some reviews indicate that the family rooms can feel cramped, especially for families with two children and there are occasional comments about cleanliness issues, particularly in common areas and under sofa beds. Despite these minor inconveniences, the overall sentiment is that the hotel offers great value for families looking for a fun and child-friendly stay.
Novotel Rotterdam - Schiedam presents itself as a four-star establishment, but the guest reviews indicate mixed experiences regarding its adherence to this rating. While some acclaim the hotel’s children facilities and soundproof windows, a notable number of reviews express dissatisfaction with the overall condition and services provided.
Issues frequently mentioned include rooms not meeting the expectations of a four-star status with concerns about cleanliness and space being notably recurrent. Guests felt that the noise levels and general maintenance did not align with what one would anticipate from a hotel boasting four stars.
Despite these complaints, there are positive remarks about the customer-friendly service which suggests that the staff’s hospitality does provide a saving grace to some extent. Nonetheless, the consensus reveals a disparity between the perceived star rating and the actual experience with many guests suggesting that the hotel falls short of the four-star standard.
Novotel Rotterdam - Schiedam receives positive feedback from business travelers for its suitability for conferences and business events. The business center is noted as functional and the location near the business area is convenient for attendees. Guests find it a good option for conferences with facilities accommodating large gatherings smoothly. The hotel is also strategically positioned for those traveling by car to the Netherlands and Belgium. Overall, business stays are reported to be smooth and efficient, despite some comments about inconsistent Wi-Fi.
Novotel Rotterdam - Schiedam generally received positive feedback regarding its accessibility for guests with disabilities. The hotel rooms were highlighted as being fully accessible and accommodating with ample outlets available. The property's location off the highway made it convenient to find and, despite its proximity to the highway, it maintained a quiet environment. Public transport was just a short walking distance away, enhancing the hotel's accessibility. Additionally, parking was convenient and directly at the hotel. While there was mention of only one elevator for the entire hotel, there were no significant issues reported in the reviews regarding this matter. Overall, the accessibility of the hotel was rated very good, making it a comfortable option for travelers with disabilities.
The outdoor pool at Novotel Rotterdam - Schiedam receives positive feedback for its cleanliness and regular maintenance. While not heated, the pool attracts guests, including families with children who appreciate the adjacent playground and garden area. Parents mention their kids enjoyed the pool and the overall outdoor space. The pool is described as very nice, lovely and sufficient in size, although some note it is on the smaller side. Guests also highlight the convenience of having an outdoor pool available and find it complements the hotel's amenities like the breakfast buffet. However, a few comments mention occasional temporary closures and limited parking availability at peak times. Overall, the outdoor pool is a pleasant feature for guests, particularly for those traveling with children.
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Location
The environment around the hotel is described as quiet and peaceful, despite its proximity to main roads and the airport. The presence of nearby tram and metro stations, about a 10-minute walk away, provides straightforward connections to the city center and other points of interest. Additionally, the hotel's location is noted for its proximity to nature with parks for walking and fresh air, enhancing the guest experience.
For those attending events or conferences, the hotel is conveniently located next to various local venues and hospitals, making it a practical choice. While some guests mentioned that the hotel is a bit distant from the city center, this was not seen as a major drawback, particularly for those who value tranquility or are just staying overnight.
Overall, the location of Novotel Rotterdam - Schiedam is frequently highlighted as ideal for both leisure and business travelers, offering a great base for outings and easy access to key destinations in the region.
Breakfast
However, the cost of the breakfast, often cited at around €24-€25 per person, is a point of contention with several guests considering it overpriced despite its quality. Despite this, the majority of reviews emphasize the excellent and varied offerings, noting that the extensive breakfast buffet consistently exceeds expectations and satisfies a range of dietary preferences, including some halal options and lactose-free choices.
A few guests did find the breakfast modest or lacking in variety and there were occasional mentions of the breakfast area being busy, especially on weekends. Yet, the consensus holds that Novotel Rotterdam - Schiedam delivers a satisfying and well-prepared breakfast experience that often leaves guests impressed.
Dinner
However, there are also areas where the restaurant fell short. Many reviewers found the menu limited, especially for children and vegetarians and expressed disappointment over the high prices. Service inconsistencies were noted, including an early closure at 9:00 PM and the restaurant’s unavailability on Saturday evenings, which left some guests unable to dine. Additionally, some found the overall quality of food to range from mediocre to not very good.
Despite these drawbacks, the restaurant staff showed a commendable level of service by allowing guests to order food from outside when the kitchen had already closed. Overall, while there are standout elements in the dining experience at Novotel Rotterdam - Schiedam, potential diners should be prepared for limited choices and higher prices.
Rooms
However, there are significant mentions of the rooms being small, especially when accommodating families or multiple guests with some finding them too hot or suffering from poor air conditioning. Maintenance issues such as outdated decor, insufficient lighting and problems with room amenities like the refrigerator and bathroom drainage were highlighted. Noise from neighboring rooms and the street was also a concern for some guests.
Guests appreciated the hotel's child-friendly environment and the overall cleanliness but did critique occasional lapses in detailed cleaning, such as dust and trash under beds. The hotel environment, including corridors and common areas, was described as needing modernization and better upkeep.
Overall, while the comfortable beds, cleanliness and some room amenities were well-received, there is a consensus that the Novotel Rotterdam - Schiedam could benefit from room updates and improved maintenance to enhance guest experience.
Beds
However, opinions on the firmness of the beds varied widely. Some guests found them to be perfectly comfortable and supportive, while others believed they were too soft or too hard, causing discomfort. The pillows also drew mixed reviews with some guests finding them soft and others finding them uncomfortable and even smelly.
A commonly mentioned drawback was the sofa bed. Its quality came under heavy criticism, being described as narrow, old, flimsy and often uncomfortable with several guests noting that it did not provide a restful sleep. There were also reports of the sofa bed being unsafe or creaky.
Overall, guests seem to appreciate the primary beds but were less pleased with the supplementary sofa beds. While the primary beds often received praise for their comfort and cleanliness, the mixed feedback on firmness and pillow quality indicates room for improvement.
Cleanliness
However, there are numerous accounts pointing to significant issues. Reports of dust, mold, dirty carpets and unclean bathrooms were recurrent themes. Some guests found remnants from previous occupants, such as hair in showers, old stains from food and leftover trash under beds and furniture. Specific complaints included dirty baby high chairs, stained curtains and problems with the hotel’s ventilation, which sometimes led to unpleasant smells. While some rooms were consistently cleaned, others were described as filthy upon check-in with dust and even mold being discovered.
The hotel's corridors were often mentioned as needing more frequent and thorough cleaning with stained and aged carpets being a common concern. Guests also reported issues of poor maintenance, such as broken air conditioning, rusty kettles and malfunctioning room amenities. Despite this, some guests still found the overall property clean and emphasized the friendly and effective housekeeping staff.
In summary, while Novotel Rotterdam - Schiedam has its virtues in terms of room cleanliness and a welcoming environment, there are definite inconsistencies and areas needing attention to meet the guests' expectations consistently.
Staff
However, there are occasional remarks about needing better training for some front desk personnel with a few instances of poor responsiveness and unprofessional behavior. Despite these, the majority of experiences paint a picture of a warm and supportive environment with staff going out of their way to ensure a pleasant stay. Guests appreciate the smiling faces and the proactive attitude, making their visit to the hotel feel personal and accommodating. The overall sentiment reflects a highly positive experience with the staff, contributing significantly to the hotel's reputation as a friendly and inviting place to stay.
Wi-Fi
However, there are notable criticisms as well. Several guests encountered poor or non-existent wifi in their rooms, describing the internet as very bad or weak. Some reviews specifically mention the absence of wifi in certain areas or having an average connection quality. Despite these mixed experiences, the hotel maintains an overall positive impression.
Gym
Pool
However, some guests reported encountering cleanliness issues at times with observations of the pool being dirty or not always cleaned. Maintenance of the pool also received some mixed feedback with suggestions for improvement. The pool was not heated, sometimes resulting in a cold swim. Additionally, there were moments when the pool was temporarily closed or not functional, causing disappointment among guests. The late evening accessibility of the pool has been appreciated, though the unsupervised and sometimes reckless behavior of children was noted.
In general, the pool remains a valued feature of the hotel, especially for families, but it could benefit from more consistent maintenance and cleanliness to enhance the overall guest experience.
Parking
However, some guests voiced concerns regarding the parking fees, noting that the daily charge of 10 euros is relatively high and not always justifiable. Despite mentions of free parking in some reviews, it appears that paid parking is generally the norm with some guests finding the additional cost inconvenient. Nevertheless, the overall sentiment points to adequate and accessible parking facilities, making it relatively easy for guests to leave their vehicles close to the hotel during their stay.
Family
The hotel has earned praise for being highly suitable for families due to its many entertainment options, which ensure that children have plenty to do and enjoy their stay. The breakfast buffet is noted for offering a variety of options that cater to young tastes and the staff are acknowledged for their friendliness and patience with children.
However, some reviews indicate that the family rooms can feel cramped, especially for families with two children and there are occasional comments about cleanliness issues, particularly in common areas and under sofa beds. Despite these minor inconveniences, the overall sentiment is that the hotel offers great value for families looking for a fun and child-friendly stay.
4 Star
Issues frequently mentioned include rooms not meeting the expectations of a four-star status with concerns about cleanliness and space being notably recurrent. Guests felt that the noise levels and general maintenance did not align with what one would anticipate from a hotel boasting four stars.
Despite these complaints, there are positive remarks about the customer-friendly service which suggests that the staff’s hospitality does provide a saving grace to some extent. Nonetheless, the consensus reveals a disparity between the perceived star rating and the actual experience with many guests suggesting that the hotel falls short of the four-star standard.
Business
Accessible
Outdoor Pool
Yes, Novotel Rotterdam - Schiedam has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Novotel Rotterdam - Schiedam.
No, Novotel Rotterdam - Schiedam doesn't allow dogs.
Yes, parking facilities are available at Novotel Rotterdam - Schiedam.
Yes, Novotel Rotterdam - Schiedam has a gym.
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