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Summary of reviewsThe ss Rotterdam by WestCord offers a unique and memorable stay, set aboard a historic ship docked at the pier with stunning views of the Maas River and Rotterdam's skyline. Despite being slightly removed from the city center, convenient transportation options such as water taxis and public transit make exploring the city easy, making it an appealing choice for visitors. Guests appreciate the serene and atmospheric environment, the hotel’s rich history and proximity to notable landmarks like the Erasmus Bridge.
Guests consistently praise the breakfast for its variety, quality and presentation. The extensive buffet offers a wide range of sweet and savory options, catering to diverse dietary preferences. The scenic views during breakfast enhance the overall experience and the professional staff ensure a welcoming atmosphere. While some guests note the breakfast can be busy and slightly expensive, the overall sentiment remains extremely positive.
The dining experience, particularly at the Lido and Grand Café, is highly regarded for its delicious and well-prepared meals. Guests commend the friendly service and pleasant ambiance, especially when dining on deck with a lovely view. Some guests believe certain dishes could be improved and note that restaurant reservations are advisable due to high demand.
The rooms are spacious and comfortable, maintaining the vintage charm of the ship while incorporating modern amenities like espresso machines and kettles. Cleanliness is generally praised, though minor issues such as stuffiness and occasional noise disturbances are mentioned. Guests enjoy the unique maritime atmosphere and the comfort offered with well-maintained decor contributing to a delightful stay.
The hotel's cleanliness extends throughout the ship with rooms and public areas typically well-maintained. However, some guests have noted occasional lapses in hygiene, especially in communal areas. Despite this, the ship's historical charm and overall cleanliness contribute to a pleasant stay.
The staff receives high praise for their friendliness, professionalism and multilingual abilities, enhancing the guest experience across various touchpoints from reception to housekeeping and in the restaurants. Minor issues with service efficiency during peak times do not overshadow the generally positive feedback.
The WiFi service is relatively positive but inconsistent. While some parts of the ship enjoy a good connection, others, particularly lower cabins, experience weak or sporadic signals. Continuous improvements in this area could enhance the overall guest experience.
The hotel offers substantial parking facilities, praised for convenience and availability even during busy times. However, parking fees are noted as a downside with some guests suggesting they be included in the overall pricing.
EV charging infrastructure has room for improvement with a limited number of stations often occupied by non-electric vehicles and reports of unreliable charging experiences.
In summary, ss Rotterdam by WestCord provides a unique and memorable staying experience with its historical charm, excellent breakfast and dining options, spacious and comfortable rooms and welcoming staff. Despite minor issues with WiFi connectivity, occasional lapses in cleanliness and limited EV charging stations, the overall guest experience is positive, making it a top choice for visitors exploring Rotterdam.
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