Best Western Crossroads Inn

Schererville 41.48753400, -87.46915100 , 1905 Harder Court (Show on Map)
6.6
Rated


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1 room2 guests 1 room, 2 guests
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Summary of reviewsBest Western Crossroads Inn boasts a prime location that serves as an ideal base for both leisure and business travelers. Its strategic placement near key venues and events, yet comfortably secluded from the main road noise, caters to diverse guest needs. The accessibility to US 30 and proximity to Chicago State University, combined with a variety of nearby dining and shopping options, add to its appeal. Guests appreciate being close to restaurants, stores, and familiar fast-food outlets, making their stay both convenient and enjoyable.

The hotel’s breakfast offerings are generally well-received, with guests appreciating the variety, including hot and high-protein options such as waffles, biscuits and gravy, sausage, and eggs. The friendly staff enhances the dining experience, often accommodating guests with breakfast to-go bags. Despite some suggestions for increased variety, the breakfast remains a satisfactory start to the day for most visitors.

The guest rooms at Best Western Crossroads Inn are consistently praised for their cleanliness, modernity, and comfort. Spacious and well-equipped with amenities like refrigerators, microwaves, and flat-screen TVs, the rooms provide good value for money. Minor inconveniences, such as the absence of an elevator, are mitigated by the staff’s attentiveness to guests’ needs, contributing to a pleasant stay.

The hotel's cleanliness stands out in reviews, with guests frequently commending the spotless property and well-maintained facilities. Modern renovations, odor-free rooms, and clean, comfortable beds reinforce the positive experience. Despite minor issues such as dirty hallway carpets highlighted by a few, the overall impression is one of cleanliness and order.

The staff at Best Western Crossroads Inn is a major asset, consistently receiving high praise for their exceptional service and welcoming demeanor. Guests appreciate their friendliness, knowledge, and willingness to assist, from front desk personnel to other staff members. The attentiveness and genuine kindness of the staff contribute significantly to the guest experience, enhancing the overall stay with efficiency and commitment to cleanliness.

Comfortable beds are another positive aspect, with many guests enjoying a restful night’s sleep thanks to the firmness and coziness of the bedding. Although some guests experienced issues with firmness or pillow quality, the general consensus is appreciation for the comfort provided.

Overall, Best Western Crossroads Inn offers a convenient and enjoyable stay characterized by its excellent location, commendable cleanliness, well-equipped rooms, satisfactory breakfast, comfortable beds, and exceptional staff service.
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Categories
Hotel with Gym
The hotel includes a 24-hour fitness center for guest use.

Hotel for Honeymoon

Business Hotel

Accessible Hotel

3-Star Hotel

Room Types
King Room - Non-Smoking Features a sofa. Also offers a 32-inch flat-screen cable TV with HBO, a microwave and fridge.

Queen Room with Two Queen Beds - Non-Smoking Offers a 32-inch flat-screen cable TV with HBO, a microwave and fridge.

Queen Room - Disability Access This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

Queen Room with Roll-In Shower - Disability Access Providing free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. This wheelchair accessible double room features air conditioning, a seating area with a flat-screen TV and a roll-in shower. The unit offers 1 bed.

King Room with Spa Bath This double room's special feature is the spa bath. This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.

King Suite with Sofa Bed This air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 2 beds.

Guest Reviews
6.6
Rated
Location
Nestled in a prime location, Best Western Crossroads Inn offers guests an ideal base for various activities. Its strategic placement makes it a preferred choice for travelers wanting proximity to events, with venues often just a short drive away, as noted by those attending reunions or work engagements. The hotel is pleasantly secluded from the bustling noise of the main road, offering a quiet retreat for its guests. Despite its tranquil setting, it remains conveniently close to US 30 and within easy reach of Chicago State University.

One of the standout features of the hotel’s location is its accessibility to an array of dining options and shopping destinations. Surrounded by numerous restaurants, stores, and even a shopping complex, guests find everything they need within minutes. Gas stations are conveniently located nearby, and familiar fast-food restaurants such as McDonald's are within walking distance for those quick, easy meals.

Guests appreciate the centrality of the location, which serves as a convenient hub for both business and leisure. Many reviews highlight the reasonable pricing for such favorable accessibility. Whether guests are drawn to the area for family visits or events and gatherings, the hotel’s location caters to a variety of needs while ensuring a comfortable, hassle-free stay.

Breakfast
The breakfast experience at Best Western Crossroads Inn generally receives favorable comments from guests. Many appreciate the range of options provided, with notable highlights including waffles, biscuits and gravy, sausage, and eggs. Several reviews compliment the ample offering of hot and high-protein foods, making breakfast both filling and tasty. Additionally, the friendliness of the staff enhances the dining experience, with some going above and beyond to accommodate guests' needs, even offering breakfast to go bags.

However, there are some areas for improvement. A few guests noted a desire for more variety and freshness, suggesting that the menu can become repetitive over multiple days. While some mention the breakfast as adequate or decent, others felt that certain items, particularly the continental selections like yogurt and freshly baked goods, were lacking. Despite these occasional critiques, the general consensus remains positive about the breakfast at this hotel, with most finding it a satisfactory start to their day.

Rooms
The guest reviews of the Best Western Crossroads Inn highlight a consistently positive experience with the hotel's rooms. Many guests appreciated the clean, modern, and updated appearance of the accommodations, often noting the spaciousness and comfort of the rooms. The beds were frequently described as comfortable, contributing to a restful stay. Amenities like a refrigerator, including those with freezer compartments, and microwaves were appreciated for their convenience. The rooms were equipped with flat-screen TVs, adding to the overall thoughtful design of the space. Despite minor inconveniences like the absence of an elevator, the helpfulness of the staff and their attentiveness to special requests, such as accommodating guests with mobility issues, left a favorable impression. Overall, the rooms were praised for being well-maintained and offering good value for money, ensuring a pleasant stay for visitors.

Beds
The beds at Best Western Crossroads Inn received a mixed bag of feedback from guests but leaned more towards the positive side. Many guests highlighted the beds as comfortable and paired with pleasing room attributes, such as spaciousness and cleanliness. Some found the firmness of the mattress to be just right, contributing to a good night's sleep, with cozy pillows complementing the experience. However, a few found them too firm or noted that the pillows were overly soft, impacting their comfort level. Noise from creaking beds was another occasional point of concern. Despite these few issues, many guests appreciated the nice, comfortable bedding overall, enhancing their stay at the hotel.

Cleanliness
The reviews for Best Western Crossroads Inn show that guests frequently commend the hotel for its cleanliness. While some visitors noted issues such as dirty hallway carpets and mold in certain areas, the majority of reviews highlight a positive experience regarding the overall cleanliness and appearance of the hotel. Guests were pleased with clean rooms, well-maintained facilities, and modern renovations. The property itself is described as spotless and welcoming, with efforts made to ensure the rooms are odor-free and well-kept. The presence of clean, comfortable beds is appreciated, and many visitors mentioned they would stay here again. The friendly and helpful staff further enhances the positive experience, making it clear that cleanliness is a strong selling point for this hotel.

Staff
The staff at Best Western Crossroads Inn consistently receives high praise for their exceptional service and welcoming demeanor. Guests frequently comment on their friendliness and willingness to assist, making their stay comfortable from check-in to check-out. The front desk personnel, including standout employees like Mariam and Carmen, are highlighted for their courtesy, knowledge, and helpfulness, often going above and beyond typical expectations. Whether it's providing assistance with room amenities or accommodating special requests, the staff's attentiveness is a recurrent theme. Many reviews note their ability to make guests feel at ease, frequently addressing needs with efficiency and genuine kindness. The team’s dedication to maintaining a clean and inviting environment enhances the overall guest experience, accompanying their polite and friendly service with a commitment to cleanliness and order. Overall, the staff at this hotel are described as a major asset to the guest experience, consistently providing excellent service that leaves a lasting impression.


No, Best Western Crossroads Inn doesn't have any pool.

No, a spa isn't available at Best Western Crossroads Inn.

No, Best Western Crossroads Inn doesn't allow dogs.

No, parking facilities aren't available at Best Western Crossroads Inn.

Yes, Best Western Crossroads Inn has a gym.

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