Chateraise Gateaux Kingdom Sapporo Hotel & Spa Resort
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Summary of reviewsChateraise Gateaux Kingdom Sapporo Hotel & Spa Resort offers a peaceful retreat nestled in a serene neighborhood on the outskirts of Sapporo. Despite being located approximately 15 kilometers from the city center, guests appreciate the tranquility it provides, along with the convenience of a free shuttle bus service. The resort’s spacious parking lot further enhances accessibility for those traveling by car, ensuring guests enjoy a balance of seclusion and connectivity.
The dining experience, particularly breakfast, is a highlight for many visitors. Guests frequently commend the delicious flavors and quality, with a wide array of options using local Hokkaido ingredients. The luxurious buffet setting, accentuated by an open ceiling, appeals to families, offering both savory dishes and a variety of desserts. While dinner receives mixed reviews, the buffet is praised for quality, including standout items like crab and roast beef. Alternative dining options, such as the Japanese and sushi restaurants, receive positive mentions, though some guests feel that improvements could be made in terms of value.
Rooms at the resort are spacious and comfortable, characterized by stunning views through large windows. Comfort is assured with cozy beds and well-maintained facilities, despite occasional need for refurbishment. The cleanliness of the rooms and common areas is generally well-regarded, supported by diligent cleaning staff, though some signs of aging in infrastructure are noted.
The staff at Chateraise Gateaux Kingdom are renowned for their friendliness and accommodating nature, ensuring guests feel welcomed. Their dedication, particularly at the front desk, contributes to a pleasant and smooth check-in experience. Families especially appreciate the staff's warmth towards children, enhancing the resort’s welcoming environment.
The resort’s spa experience is exceptional, featuring traditional onsen included with the stay. The spacious and well-equipped spa areas, with both indoor and outdoor options, offer families a luxurious setting for relaxation. Guests frequently enjoy the hot spa and sauna facilities, which add to the overall appeal of the resort.
The pool facilities receive positive feedback for their spaciousness and variety, including indoor and outdoor options. Families find the pool particularly appealing, with amenities like water slides and a large play area enhancing the experience. Despite occasional crowding during peak seasons, the pool remains clean and well-maintained.
Catering to families, the resort provides a wide array of kid-friendly amenities, ensuring a stress-free stay for parents. The spacious accommodations and engaging activities, including snow huts and slides during winter, create a memorable experience. Warm and attentive staff further contribute to the delightful environment for families, who frequently express a desire to return.
While the bed comfort receives mixed reviews, with some guests finding them hard or aging, others appreciate the spaciousness and restful nights provided by king-sized options. Despite minor concerns with furniture, the hotel remains a practical base for exploring Sapporo, promising ease and practicality for visitors. Overall, Chateraise Gateaux Kingdom Sapporo Hotel & Spa Resort offers a pleasant and enriching experience for families and travelers seeking tranquility away from the city bustle.
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The dining experience, particularly breakfast, is a highlight for many visitors. Guests frequently commend the delicious flavors and quality, with a wide array of options using local Hokkaido ingredients. The luxurious buffet setting, accentuated by an open ceiling, appeals to families, offering both savory dishes and a variety of desserts. While dinner receives mixed reviews, the buffet is praised for quality, including standout items like crab and roast beef. Alternative dining options, such as the Japanese and sushi restaurants, receive positive mentions, though some guests feel that improvements could be made in terms of value.
Rooms at the resort are spacious and comfortable, characterized by stunning views through large windows. Comfort is assured with cozy beds and well-maintained facilities, despite occasional need for refurbishment. The cleanliness of the rooms and common areas is generally well-regarded, supported by diligent cleaning staff, though some signs of aging in infrastructure are noted.
The staff at Chateraise Gateaux Kingdom are renowned for their friendliness and accommodating nature, ensuring guests feel welcomed. Their dedication, particularly at the front desk, contributes to a pleasant and smooth check-in experience. Families especially appreciate the staff's warmth towards children, enhancing the resort’s welcoming environment.
The resort’s spa experience is exceptional, featuring traditional onsen included with the stay. The spacious and well-equipped spa areas, with both indoor and outdoor options, offer families a luxurious setting for relaxation. Guests frequently enjoy the hot spa and sauna facilities, which add to the overall appeal of the resort.
The pool facilities receive positive feedback for their spaciousness and variety, including indoor and outdoor options. Families find the pool particularly appealing, with amenities like water slides and a large play area enhancing the experience. Despite occasional crowding during peak seasons, the pool remains clean and well-maintained.
Catering to families, the resort provides a wide array of kid-friendly amenities, ensuring a stress-free stay for parents. The spacious accommodations and engaging activities, including snow huts and slides during winter, create a memorable experience. Warm and attentive staff further contribute to the delightful environment for families, who frequently express a desire to return.
While the bed comfort receives mixed reviews, with some guests finding them hard or aging, others appreciate the spaciousness and restful nights provided by king-sized options. Despite minor concerns with furniture, the hotel remains a practical base for exploring Sapporo, promising ease and practicality for visitors. Overall, Chateraise Gateaux Kingdom Sapporo Hotel & Spa Resort offers a pleasant and enriching experience for families and travelers seeking tranquility away from the city bustle.
Hotel for Honeymoon
This resort-style hotel offers a variety of amenities including a spa, pools, and dining options. It's ideal for couples looking for a fun and relaxing getaway.
Hotel with Spa
The Chateraise Gateaux Kingdom Sapporo Hotel & Spa Resort offers a spa experience that allows guests to indulge in a variety of bath options. The spa features nine baths of various sizes, including an open-air natural hot-spring bath, that can be enjoyed by guests. Salt saunas are also available for guests to relax and unwind. The spa also features the Base Rock Bath, where rare stones such as "Pink Silica" and "Wheat Stones" are used as the base rock. The base rock is said to promote health and beauty and is a popular feature among guests. The Chateraise Gateaux Kingdom Sapporo Hotel & Spa Resort provides a perfect blend of relaxation and rejuvenation, making it an ideal destination for spa lovers.
Family Friendly Hotel
This hotel is designed for families, featuring multiple swimming pools, children's pools, spas, and amusement facilities. The Patisserie Museum allows kids to make their own snacks, and the hotel offers book and baby car rentals.
Hotel with Swimming Pool
This hotel features a large indoor pool area and a spa resort, offering a comprehensive experience for relaxation and recreation. It's located a bit outside the city center, providing a quieter environment.
Indoor Pool Children's Pool Pool Water Slide Outdoor Pool
Hotel with Free Wi-Fi
Chateraise Gateaux Kingdom Sapporo Hotel & Spa Resort provides free Wi-Fi.
Hotel with Parking
This hotel offers free on-site parking for guests. In case the on-site parking is full, the property also has additional and nearby parking options available. The hotel also provides a complimentary shuttle service.
EV charging stations
Hotel with Gym
Offers a complete fitness experience with a gym and spa facilities for relaxation and wellness. The resort provides various recreational activities and dining options. Combines fitness with family-friendly amenities.
Hotel with EV Charging Stations
This hotel offers EV charging stations, making it a convenient choice for electric vehicle owners. It also provides a spa and resort experience.
Hotel with Outdoor Pool
This hotel offers a comprehensive resort experience with a prominent outdoor pool, spa facilities, and various recreational activities. The pool area is well-maintained and provides a relaxing environment for families and individuals.
Hotel with Pool Water Slide
Provides a water park with slides and spa facilities. The hotel offers a blend of relaxation and entertainment for families and individuals.
Hotel with Indoor Pool
The hotel offers an indoor pool that is part of a larger water park, featuring water slides, a lazy river, and a convenient poolside bar. This makes it a significant aquatic attraction for guests seeking diverse water-based activities.
Romantic Hotel
Business Hotel
4-Star Hotel
Hotel with Children's Pool
Guest Reviews
Chateraise Gateaux Kingdom Sapporo Hotel & Spa Resort is nestled in a serene neighborhood, providing a peaceful retreat for families seeking an escape from the hustle of city life. Despite being approximately 15 kilometers away from Sapporo's city center, the property's location offers a wonderful atmosphere characterized by tranquility. Although it might seem a bit off the beaten track, accessibility is enhanced with a free shuttle bus running regularly from Sapporo Station, making the journey relatively convenient despite the distance. The resort also benefits from a spacious, flat parking lot for those who prefer to travel by car. Overall, while it is situated farther from downtown Sapporo, the availability of transport options ensures that guests can enjoy both seclusion and connectivity.
At Chateraise Gateaux Kingdom Sapporo Hotel & Spa Resort, the breakfast experience receives numerous accolades from guests, who frequently highlight its delicious flavors and high quality. A standout feature is the wide variety of options available, surpassing the scope commonly seen at other hotels in Japan, and including an impressive use of local Hokkaido ingredients. The breakfast comprises both savory items like pumpkin croquettes, simmered dishes, and pickles, as well as sweets such as baked Baumkuchen and a diverse range of desserts, including ice cream and yogurt. The buffet's luxurious setting, enhanced by a lovely open ceiling and a welcoming environment, adds to the overall dining experience, making it comforting and inviting. Guests also appreciate the family-friendly nature of the hotel, noting thoughtful touches like the availability of baby food. While one comment hints at a limited buffet menu, the overall consensus remains that the breakfast and its setting contribute to a satisfying and memorable start to the day.
The dinner experience at Chateraise Gateaux Kingdom Sapporo Hotel & Spa Resort garners mixed feedback but highlights several positive aspects. The hotel's dinner buffet is praised for its excellent quality, with guests frequently noting the deliciousness of the crab and roast beef. The overall quality of the food is described as high, with a variety of appetizing options available that satisfy many diners. The breakfast and dinner menus are generally well-received for their flavor and diversity. For those seeking a different dining experience, the Japanese restaurant within the hotel receives commendations for its quality, and the sushi restaurant in the basement is particularly lauded as fantastic. However, some guests feel the dinner buffet could offer more value, as it carries a high price tag with limited options. The teppanyaki steak and the quality of certain crab offerings receive some criticism, indicating the need for consistency in the culinary experience.
The Chateraise Gateaux Kingdom Sapporo Hotel & Spa Resort offers guests a spacious and comfortable experience in its rooms, many of which stand out for their generous size and stunning views. A highlight for many visitors is the incredible scenery visible through large, picturesque windows that add to the charm of the accommodations. Rooms boast comfortable beds and spacious bathrooms, often featuring the convenience of separate bathrooms and toilets. Cleanliness is frequently noted, with rooms and facilities generally maintained well. Upgrades to larger rooms and amenities contribute to a pleasant stay, with some enjoying unexpected enhancements such as king-sized beds.
However, some aspects of the rooms indicate the need for refurbishment, such as aging furniture and the occasional cleaning oversight, particularly concerning the bathroom and some room furnishings. Despite these minor drawbacks, the overall atmosphere of the hotel and the continued cleanliness and spaciousness of the rooms make it a pleasing choice for travelers seeking comfort and a serene view. The quiet and well-maintained environment inside the modern and resort-like building adds to the relaxing stay, leaving guests with a positive impression.
Chateraise Gateaux Kingdom Sapporo Hotel & Spa Resort offers a mixed experience when it comes to bed comfort according to guest reviews. Visitors often appreciate the spaciousness of the rooms, with some noting that the rooms feel more North American in size rather than European. This generous space includes very large beds, such as king-sized options, which provide ample room for multiple guests to sleep comfortably side by side. Some guests have had exceptionally restful nights, enjoying the opportunity to sleep very well.
However, the hotel furniture, including mattresses and sofas, shows signs of aging. A number of guests have commented on beds being hard or even too old, which could detract from the overall sleep experience. Additionally, the beds in some semi-double rooms may shake with movement, potentially disrupting sleep. Despite these concerns, the facility itself remains a convenient base for sightseeing, promising practicality and ease for visitors exploring Sapporo.
Chateraise Gateaux Kingdom Sapporo Hotel & Spa Resort receives mixed reviews regarding its cleanliness. Many guests commend the hotel for maintaining a clean environment, describing their rooms as clean and comfortable with proper-sized bathrooms. Several reviewers appreciate the diligent and courteous cleaning staff who ensure that common areas are well-maintained. Both the exterior and interior are noted to be clean, and the spa area is highlighted for being generous, clean, and well-equipped. Despite some signs of aging in the facilities and minor issues like mold and unclean bathtubs, the general consensus is that while the hotel is quite old, it is clean enough for a comfortable stay. However, there are mentions of an aging infrastructure with minimal maintenance, leading to some areas not meeting guests' cleanliness expectations.
At Chateraise Gateaux Kingdom Sapporo Hotel & Spa Resort, guests can expect to be warmly greeted by a team of staff known for their exceptional friendliness and accommodating nature. Their pleasant demeanor and ability to make guests feel welcomed stand out in numerous reviews, highlighting a consistent commitment to kindness and consideration. The front desk staff, in particular, earn praise for being extremely helpful and polite, ensuring a smooth and pleasant check-in experience. There is also mention of the fantastic customer service provided by the elderly frontman, showcasing their dedication to meeting guest needs. Although there are occasional mentions of service quality falling short in certain areas, the overall impression is one of excellent and pleasantly responsive service, particularly from those in front-facing roles. The staff's cheerful interactions, including their warmth towards children, contribute to an uplifting atmosphere within the resort. Overall, guests find themselves impressed by the welcoming environment fostered by the hotel staff's smiling faces and their consistent willingness to go above and beyond to enhance the stay at this Hokkaido retreat.
Chateraise Gateaux Kingdom Sapporo Hotel & Spa Resort offers an exceptional spa experience that consistently impresses its guests. The traditional onsen, included free with the stay, is a highlight for many visitors. This facility not only features a variety of saunas but is also both spacious and wonderful, adding a touch of luxury to the experience. The hot spring facilities are particularly appreciated by families, offering a perfect setting for relaxation and enjoyment. The resort provides both indoor and outdoor spa areas, allowing for a diverse range of experiences. Guests can enjoy unrestricted access to the hot spa and sauna throughout their stay, enhancing the overall appeal and convenience. Overall, the spa and hot spring facilities at the resort are frequently praised, providing a rich and relaxing environment for all who visit.
The Chateraise Gateaux Kingdom Sapporo Hotel & Spa Resort offers a well-received pool experience with facilities that appeal to families and children. Visitors have praised the spaciousness and variety of the pool, with both indoor and outdoor options available. The indoor pool, in particular, has been a hit among children, providing a delightful experience regardless of the season. Many guests have enjoyed the convenience of moving between the pool and the hot springs, enhancing their relaxation with the diverse offerings.
For family travelers, the resort stands out with amenities designed for children, including a well-equipped pool area featuring a water slide and a large play area nearby. Additionally, the night pool and events organized within the pool area add an extra layer of fun for all age groups. While some guests noted the pool being smaller than anticipated and occasionally crowded during peak seasons, the overall response highlights the clean and well-maintained nature of the pool facilities. Despite some references to the pool and bath showing signs of aging, the beautiful and spacious environment remains an attractive aspect of the resort.
Chateraise Gateaux Kingdom Sapporo Hotel & Spa Resort is a delightful destination for families, offering a wide array of amenities tailored to those with children. The hotel proves to be incredibly kid-friendly, providing numerous baby essentials for borrowing, including baby beds and strollers. Families can enjoy the spacious accommodations with plenty of room for children to play without boredom, thanks to the large play areas and engaging activities. The resort features a well-equipped pool with exciting waterslides, and both indoor and outdoor spa areas, making it a fantastic choice during the summer.
The hotel management ensures a memorable experience by organizing various children’s events and offering family-centric services. The resort’s amenities include a family lounge adjacent to the pool and hot springs, where children can enjoy a designated play area. During the winter months, families can also experience a playful time in the snow, building snow huts and sliding down snow slides.
Guests frequently commend the warm and friendly staff, who are particularly attentive to children's needs, making families feel welcomed and cared for. Indeed, the resort's thoughtful amenities extend to parents, especially mothers with small children, ensuring a stress-free stay. It's not just a place to sleep but a destination where families can spend an entire day, enjoying quality time together. Whether visiting local attractions like Asahikawa Zoo or simply enjoying the hotel's offerings, families often express their desire to return, highlighting the joy and quality of their experience.
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Location
Breakfast
Dinner
Rooms
However, some aspects of the rooms indicate the need for refurbishment, such as aging furniture and the occasional cleaning oversight, particularly concerning the bathroom and some room furnishings. Despite these minor drawbacks, the overall atmosphere of the hotel and the continued cleanliness and spaciousness of the rooms make it a pleasing choice for travelers seeking comfort and a serene view. The quiet and well-maintained environment inside the modern and resort-like building adds to the relaxing stay, leaving guests with a positive impression.
Beds
However, the hotel furniture, including mattresses and sofas, shows signs of aging. A number of guests have commented on beds being hard or even too old, which could detract from the overall sleep experience. Additionally, the beds in some semi-double rooms may shake with movement, potentially disrupting sleep. Despite these concerns, the facility itself remains a convenient base for sightseeing, promising practicality and ease for visitors exploring Sapporo.
Cleanliness
Staff
Spa
Pool
For family travelers, the resort stands out with amenities designed for children, including a well-equipped pool area featuring a water slide and a large play area nearby. Additionally, the night pool and events organized within the pool area add an extra layer of fun for all age groups. While some guests noted the pool being smaller than anticipated and occasionally crowded during peak seasons, the overall response highlights the clean and well-maintained nature of the pool facilities. Despite some references to the pool and bath showing signs of aging, the beautiful and spacious environment remains an attractive aspect of the resort.
Family
The hotel management ensures a memorable experience by organizing various children’s events and offering family-centric services. The resort’s amenities include a family lounge adjacent to the pool and hot springs, where children can enjoy a designated play area. During the winter months, families can also experience a playful time in the snow, building snow huts and sliding down snow slides.
Guests frequently commend the warm and friendly staff, who are particularly attentive to children's needs, making families feel welcomed and cared for. Indeed, the resort's thoughtful amenities extend to parents, especially mothers with small children, ensuring a stress-free stay. It's not just a place to sleep but a destination where families can spend an entire day, enjoying quality time together. Whether visiting local attractions like Asahikawa Zoo or simply enjoying the hotel's offerings, families often express their desire to return, highlighting the joy and quality of their experience.
Yes, Chateraise Gateaux Kingdom Sapporo Hotel & Spa Resort has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Pool Water Slide, Outdoor Pool.
Yes, a spa is available at Chateraise Gateaux Kingdom Sapporo Hotel & Spa Resort.
No, Chateraise Gateaux Kingdom Sapporo Hotel & Spa Resort doesn't allow dogs.
Yes, parking facilities are available at Chateraise Gateaux Kingdom Sapporo Hotel & Spa Resort.
Yes, Chateraise Gateaux Kingdom Sapporo Hotel & Spa Resort has a gym.
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