São Roque Park Hotel
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Summary of reviewsSão Roque Park Hotel is commended for its strategic central location, providing guests with convenient access to São Roque's downtown area, shops, restaurants, markets and tourist attractions. The beautiful and well-kept common areas contribute to a pleasant ambiance, making it an ideal base for both leisure and business travelers.
The staff at the hotel receive consistently high praise for their exceptional service and friendly demeanor, enhancing the overall guest experience. The reception and housekeeping staff, in particular, are highlighted for their attentiveness and professionalism, significantly contributing to the positive atmosphere of the hotel.
While the breakfast offerings receive mixed opinions, many guests appreciate the tasty and well-prepared items, along with the attentive service. However, some guests find the serving method disorganized and there are occasional concerns about portion control and adherence to hygiene protocols.
The rooms are described as cozy and clean by some guests, offering basic amenities and fundamental comfort. Nevertheless, consistent criticisms about small room sizes, outdated furniture and cleanliness issues indicate the need for significant improvements. Maintenance problems and a lack of facilities like elevators and hairdryers further detract from the overall room quality.
Cleanliness standards are generally praised, though some guests have encountered lapses including stained linens and poorly cleaned bathrooms, suggesting the hotel needs to address these inconsistencies.
Guests have reported challenges with the Wi-Fi, citing it as unstable and slow, making connectivity a recurring issue.
The pool area is noted as a positive feature when well-maintained, providing a clean and enjoyable space for family activities. However, problems such as the pool being dirty or under renovation without notice occasionally arise.
On-site parking is appreciated for its convenience, though the tight and cramped parking spaces present frequent difficulties for maneuvering vehicles.
The beds receive a mix of reviews with some guests finding them comfortable, while others criticize the small size, old mattresses and poor-quality bedding, noting that these factors detract from overall comfort.
In summary, São Roque Park Hotel excels in location and staff service, offering a welcoming environment. However, it faces significant areas needing improvement, particularly in room quality, breakfast service, Wi-Fi connectivity and parking.
Categories
The staff at the hotel receive consistently high praise for their exceptional service and friendly demeanor, enhancing the overall guest experience. The reception and housekeeping staff, in particular, are highlighted for their attentiveness and professionalism, significantly contributing to the positive atmosphere of the hotel.
While the breakfast offerings receive mixed opinions, many guests appreciate the tasty and well-prepared items, along with the attentive service. However, some guests find the serving method disorganized and there are occasional concerns about portion control and adherence to hygiene protocols.
The rooms are described as cozy and clean by some guests, offering basic amenities and fundamental comfort. Nevertheless, consistent criticisms about small room sizes, outdated furniture and cleanliness issues indicate the need for significant improvements. Maintenance problems and a lack of facilities like elevators and hairdryers further detract from the overall room quality.
Cleanliness standards are generally praised, though some guests have encountered lapses including stained linens and poorly cleaned bathrooms, suggesting the hotel needs to address these inconsistencies.
Guests have reported challenges with the Wi-Fi, citing it as unstable and slow, making connectivity a recurring issue.
The pool area is noted as a positive feature when well-maintained, providing a clean and enjoyable space for family activities. However, problems such as the pool being dirty or under renovation without notice occasionally arise.
On-site parking is appreciated for its convenience, though the tight and cramped parking spaces present frequent difficulties for maneuvering vehicles.
The beds receive a mix of reviews with some guests finding them comfortable, while others criticize the small size, old mattresses and poor-quality bedding, noting that these factors detract from overall comfort.
In summary, São Roque Park Hotel excels in location and staff service, offering a welcoming environment. However, it faces significant areas needing improvement, particularly in room quality, breakfast service, Wi-Fi connectivity and parking.
Family Friendly Hotel
This hotel is centrally located, providing easy access to family-friendly attractions in São Roque. While specific family amenities are not detailed, its location is convenient for exploring the area with children.
Hotel with Swimming Pool
São Roque Park Hotel offers a well-maintained pool area and is centrally located. It provides convenient access to city attractions and comfortable lodging.
Outdoor Pool
Business Hotel
This hotel provides essential amenities for business travelers, including meeting/banquet facilities and fax/photocopying services. It also offers a fitness center and a seasonal outdoor pool for relaxation after work.
Hotel with Parking
The name 'Park Hotel' strongly indicates a focus on providing extensive and convenient parking facilities for its guests.
Accessible Hotel
Accessible accommodations are available, facilitated by ramps. Bathrooms are equipped with leveled showers and support bars. The hotel also features accessible parking and wheelchair access.
Hotel with Gym
The hotel features a well-equipped fitness center and an outdoor pool. These facilities allow guests to maintain their workout routine and enjoy recreational activities during their stay.
Hotel with Outdoor Pool
This hotel features a seasonal outdoor swimming pool, available during certain times of the year.
Hotel Taking Steps Towards Sustainability
Small Hotel
Guest Reviews
São Roque Park Hotel boasts an excellent location that consistently earns praise from guests. Centrally positioned, it offers easy access to the city's downtown area, placing visitors within close proximity to shops, restaurants, markets and tourist attractions. The convenience of being located right in the heart of São Roque is a significant advantage with guests often commenting on the tranquility and accessibility it provides.
The hotel's proximity to the city center and key points of interest ensures that everything one might need is nearby, making it a practical choice for those looking to explore or conduct business in the area. Many reviews highlight the beauty and upkeep of the common areas, contributing to a pleasant overall ambiance.
Staff service and cleanliness receive commendations, further enhancing the hotel experience. While some feedback points to issues such as low-quality materials and the absence of an elevator, the prevailing sentiment is that the prime location and attentiveness of the staff outweigh these drawbacks.
In summary, São Roque Park Hotel stands out for its prime central location, making it an ideal base for visitors looking to enjoy the amenities and attractions of São Roque with convenience and ease.
Guest reviews regarding the breakfast at São Roque Park Hotel reveal mixed opinions. On the positive side, many guests appreciated the tasty and well-prepared breakfast items such as coffee, milk, tea, a variety of fruits, scrambled eggs with cheese and an assortment of breads and pastries, including a bread boat with mozzarella and oregano. The attentive and friendly service provided by the staff received high praise from several guests, as did the plentiful and hearty nature of the offerings. For some, the unique buffet and French-style rotation system were a charming departure from standard hotel breakfasts, exceeding their expectations.
However, there were frequent criticisms concerning the breakfast setup and execution. Many guests found the system of having staff serve breakfast at the tables to be disorganized and inefficient, leading to long waits and confusion. The limited variety of options and portions controlled by the staff were recurring points of dissatisfaction. There were also reports of inadequate adherence to Covid-19 protocols, such as poorly served items and spoiled fruits, which detracted from the overall experience. Additionally, the fixed breakfast hours and need for reservations were inconvenient for some.
In summary, while the quality and taste of the breakfast at São Roque Park Hotel earned positive remarks from numerous guests, the serving method and variety left others feeling disappointed and craving a more streamlined and self-service experience.
The guest reviews of São Roque Park Hotel largely highlight several recurring themes about the rooms. On the positive side, some guests appreciated that the rooms are cozy, clean and well-organized, providing fundamental comfort with features like air conditioning and a comfortable bed. Certain rooms were found sufficient for short stays and praised for their coziness and tranquility. The hotel seemed to have basic amenities in place with a semblance of coziness that some found appealing.
However, a significant number of reviews pointed out numerous drawbacks. Many guests were dissatisfied with the room conditions, citing issues such as very small room sizes, outdated and worn-out furniture and a lack of basic facilities like elevators and hairdryers. Cleanliness was a recurring concern with reports of dirty floors, stained linens and poorly cleaned bathrooms. The bed sizes were frequently mentioned as being too small and uncomfortable, contributing to a sense of cramped space. Maintenance issues were also problematic with reports of malfunctioning showers, burned-out lights and an overall need for a major renovation.
Guests also noted that the room quality did not match the price charged, expressing disappointment in the value for money. Specific complaints about maintenance, such as unstable beds and noisy rooms, were occasionally mentioned, indicating inconsistency in room conditions. Overall, while the hotel offers a certain level of comfort, there are significant areas in need of improvement, particularly in terms of room size, cleanliness and general upkeep.
The beds at São Roque Park Hotel receive mixed reviews from guests. On the positive side, several guests found the beds to be very comfortable and noted that they enjoyed a good night's sleep. The quality of the bedding and towels also received some praise. However, there were a significant number of complaints about the small size of the beds with many reviewers mentioning that the double beds were not suitable for couples. Many guests also found the mattresses to be old, noisy and uncomfortable with issues such as springs being felt, bumps in the fabric and even the mattresses moving out of place. Additionally, some guests noted that the pillows were hard and the bed frames were old and creaky. Overall, while some guests were satisfied with the comfort of their beds, others felt that improvements were needed in terms of size, mattress quality and bedding condition.
The cleanliness of São Roque Park Hotel elicits a mixed range of feedback from its guests. Many reviewers have praised the hotel for its great cleanliness, noting that it is impeccably clean and highlighting the cleanliness of the rooms and common areas. Guests describe the place as clean and organized with clean sheets and overall good hygiene standards.
However, several reviews also point to significant shortcomings. Some guests encountered issues such as stained bath towels, dirty bathrooms and poorly maintained rooms. Instances were reported where the cleaning was not satisfactory with some describing the cleanliness as very poor. Specific complaints include unwashed comforters, stained pillowcases and an overall lack of thorough cleaning. Additionally, a few reviews noted that the cleaning staff sometimes forgot to replace towels or even left rooms unsecured.
In summary, while many visitors find the hotel to be clean and welcoming, others have experienced notable lapses in cleanliness that detract from their stay. The feedback indicates that the hotel has the potential to provide a tidy environment but needs to address inconsistencies to ensure a consistently positive experience for all guests.
The staff at São Roque Park Hotel consistently earns high praise for their exceptional service and friendly demeanor. Guests frequently mention the team's willingness to go above and beyond to ensure a pleasant stay with many highlighting the café and breakfast staff for their kindness and efficiency. The housekeeping team also receives positive remarks for maintaining cleanliness and providing prompt room service.
Numerous reviews commend the reception staff, noting their attentiveness and professionalism, while special mentions go to specific employees like Maria, who stands out for her friendly and professional manner. Additionally, Adriano from reception is highlighted for his helpfulness.
Despite the overwhelmingly positive feedback, a few reviews point out inconsistencies with some guests encountering less friendly or unmotivated staff members. Nonetheless, the consensus remains that the hotel's most outstanding feature is the warmth and helpfulness of its staff, which significantly enhances the overall guest experience.
Many guests of São Roque Park Hotel have reported challenges with the hotel's Wi-Fi, describing the service as unstable and slow. For some, the signal was low-quality and caused difficulties in using the internet for work or leisure. Several visitors noted that the Wi-Fi did not work well in the rooms and was down for significant periods during their stay. Despite these issues, there were positive mentions highlighting that Wi-Fi works well under certain conditions. However, overall, connectivity appears to be a recurring issue.
At São Roque Park Hotel, the pool area is typically well-organized and often praised as a pleasant aspect of the establishment. Many guests appreciate its clean water and find it great for family activities. The addition of bar service by the pool enhances the experience, offering a convenient and enjoyable environment for relaxation.
However, not all experiences are flawless. Some guests encountered issues such as the pool being dirty or under renovation without prior notice. There are also comments on the pool's limited usage hours and its relatively small size. Despite these downsides, when in operation and properly maintained, the pool serves as a valuable and nice feature of the hotel, especially for those seeking leisure and family-friendly amenities.
São Roque Park Hotel offers the convenience of on-site parking, making it easy for guests to leave their vehicles and enjoy the surrounding area without heading to the city center. The location of the hotel is well-regarded by guests.
However, the parking facilities are often described as tight and cramped. Many reviews point out that the parking spaces are small and difficult to maneuver in with cars sometimes stacked on top of each other. This has led to issues with a lack of parking spots available for all vehicles. In several instances, guests mentioned that the garage lacks clear marking for parking spots, which adds to the difficulty.
Despite these challenges, the presence of parking on-site and the availability of a valet service are considered positives by some visitors. Overall, while the hotel provides parking, the limited space and layout are frequent points of concern.
Location Show Map
Location
The hotel's proximity to the city center and key points of interest ensures that everything one might need is nearby, making it a practical choice for those looking to explore or conduct business in the area. Many reviews highlight the beauty and upkeep of the common areas, contributing to a pleasant overall ambiance.
Staff service and cleanliness receive commendations, further enhancing the hotel experience. While some feedback points to issues such as low-quality materials and the absence of an elevator, the prevailing sentiment is that the prime location and attentiveness of the staff outweigh these drawbacks.
In summary, São Roque Park Hotel stands out for its prime central location, making it an ideal base for visitors looking to enjoy the amenities and attractions of São Roque with convenience and ease.
Breakfast
However, there were frequent criticisms concerning the breakfast setup and execution. Many guests found the system of having staff serve breakfast at the tables to be disorganized and inefficient, leading to long waits and confusion. The limited variety of options and portions controlled by the staff were recurring points of dissatisfaction. There were also reports of inadequate adherence to Covid-19 protocols, such as poorly served items and spoiled fruits, which detracted from the overall experience. Additionally, the fixed breakfast hours and need for reservations were inconvenient for some.
In summary, while the quality and taste of the breakfast at São Roque Park Hotel earned positive remarks from numerous guests, the serving method and variety left others feeling disappointed and craving a more streamlined and self-service experience.
Rooms
However, a significant number of reviews pointed out numerous drawbacks. Many guests were dissatisfied with the room conditions, citing issues such as very small room sizes, outdated and worn-out furniture and a lack of basic facilities like elevators and hairdryers. Cleanliness was a recurring concern with reports of dirty floors, stained linens and poorly cleaned bathrooms. The bed sizes were frequently mentioned as being too small and uncomfortable, contributing to a sense of cramped space. Maintenance issues were also problematic with reports of malfunctioning showers, burned-out lights and an overall need for a major renovation.
Guests also noted that the room quality did not match the price charged, expressing disappointment in the value for money. Specific complaints about maintenance, such as unstable beds and noisy rooms, were occasionally mentioned, indicating inconsistency in room conditions. Overall, while the hotel offers a certain level of comfort, there are significant areas in need of improvement, particularly in terms of room size, cleanliness and general upkeep.
Beds
Cleanliness
However, several reviews also point to significant shortcomings. Some guests encountered issues such as stained bath towels, dirty bathrooms and poorly maintained rooms. Instances were reported where the cleaning was not satisfactory with some describing the cleanliness as very poor. Specific complaints include unwashed comforters, stained pillowcases and an overall lack of thorough cleaning. Additionally, a few reviews noted that the cleaning staff sometimes forgot to replace towels or even left rooms unsecured.
In summary, while many visitors find the hotel to be clean and welcoming, others have experienced notable lapses in cleanliness that detract from their stay. The feedback indicates that the hotel has the potential to provide a tidy environment but needs to address inconsistencies to ensure a consistently positive experience for all guests.
Staff
Numerous reviews commend the reception staff, noting their attentiveness and professionalism, while special mentions go to specific employees like Maria, who stands out for her friendly and professional manner. Additionally, Adriano from reception is highlighted for his helpfulness.
Despite the overwhelmingly positive feedback, a few reviews point out inconsistencies with some guests encountering less friendly or unmotivated staff members. Nonetheless, the consensus remains that the hotel's most outstanding feature is the warmth and helpfulness of its staff, which significantly enhances the overall guest experience.
Wi-Fi
Pool
However, not all experiences are flawless. Some guests encountered issues such as the pool being dirty or under renovation without prior notice. There are also comments on the pool's limited usage hours and its relatively small size. Despite these downsides, when in operation and properly maintained, the pool serves as a valuable and nice feature of the hotel, especially for those seeking leisure and family-friendly amenities.
Parking
However, the parking facilities are often described as tight and cramped. Many reviews point out that the parking spaces are small and difficult to maneuver in with cars sometimes stacked on top of each other. This has led to issues with a lack of parking spots available for all vehicles. In several instances, guests mentioned that the garage lacks clear marking for parking spots, which adds to the difficulty.
Despite these challenges, the presence of parking on-site and the availability of a valet service are considered positives by some visitors. Overall, while the hotel provides parking, the limited space and layout are frequent points of concern.
Yes, São Roque Park Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at São Roque Park Hotel.
No, São Roque Park Hotel doesn't allow dogs.
Yes, parking facilities are available at São Roque Park Hotel.
Yes, São Roque Park Hotel has a gym.
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