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Summary of reviewsHotel Cordialle in São Roque is consistently praised for its outstanding location, which allows easy access to local attractions like the wine route, Animália Park and various downtown amenities including restaurants and bars. The hotel combines classic architectural charm with modern room decor and highlights of cleanliness and exemplary hospitality are recurrent in reviews.
Guests frequently commend the breakfast for its variety and high quality with many deeming it one of the best they've encountered. The diverse offerings, including fresh fruits, breads, cakes and made-to-order options like omelets and tapiocas, contribute significantly to the positive dining experience. Similarly, the dinner menu is noted for its fantastic flavors and presentation, despite occasional concerns about service speed and operating hours.
The rooms at Hotel Cordialle are celebrated for their comfort, spaciousness and modern amenities. Many guests appreciate the cleanliness, large bathrooms, soft and large beds and excellent shower experiences. Some minor issues are noted, such as the need for refreshed linens and towels and occasional musty smells, but these do not overshadow the general positive sentiment.
Cleanliness is a cornerstone of Hotel Cordialle’s appeal with numerous reviews highlighting the impeccable and well-maintained environment. Both the rooms and public areas, including the appealing pool area, are kept extremely clean, contributing to a cozy and well-organized atmosphere.
The staff at Hotel Cordialle are frequently noted for their exceptional hospitality with guests lauding their friendliness, politeness and efficiency. The attentive service from the employees, particularly at the front desk and breakfast area, ensures guests feel welcomed and comfortable throughout their stay.
While the complimentary Wi-Fi service is appreciated, some guests reported issues with signal strength and stability in the rooms. Enhancements in this area could improve the overall guest experience.
The pool area is highly praised for its cleanliness and pleasant ambiance, providing a delightful spot for relaxation both day and night. Families also benefit from dedicated children's pools.
Free, secure and convenient parking adds to the stress-free experience, despite the limited covered spaces and lack of valet service. Finally, while the beds receive high marks for comfort, a few guests have noted the need for mattress updates.
Overall, Hotel Cordialle in São Roque delivers a balanced and pleasant stay with its excellent location, strong focus on cleanliness, high-quality dining options and a welcoming atmosphere fostered by exceptional staff service. Show more
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Categories
Hotel with Swimming Pool
Hotel Cordialle is surrounded by nature and features an inviting pool area. It provides a relaxing atmosphere with good amenities and 24-hour front desk service.
Outdoor Pool
Business Hotel
Hotel Cordialle offers a comfortable stay with business-friendly amenities. It is situated close to the city center, providing easy access to business venues and services. The hotel also features an outdoor swimming pool.
Hotel with Parking
This hotel offers free parking. It also features an outdoor pool, a fitness center, and 24-hour front desk service.
Accessible Hotel
This hotel offers accessible rooms with specific features for guests with reduced mobility, including a leveled shower, safety bars, and wider doors. It also provides general disabled facilities, wheelchair access, and accessible parking.
Hotel with Gym
Hotel Cordialle offers a fitness center equipped for a complete exercise session. Guests also have access to an outdoor pool, providing options for both indoor and outdoor physical activity.
3-Star Hotel
This hotel is surrounded by nature, has an outdoor pool, fitness center and 24-hour front desk service. It also offers free buffet breakfast and free WiFi, making it a great value for money.
Hotel with Outdoor Pool
This hotel offers an outdoor swimming pool for its guests to enjoy.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Room Types
Comfort Triple RoomThe triple room features air conditioning and a minibar, as well as a private bathroom boasting a shower. This triple room offers parquet floors and a TV. The unit has 2 beds.
SuiteThe suite features 1 bedroom and 1 bathroom with a shower and free toiletries. This suite is air-conditioned and has a TV, a minibar and parquet floors. The unit offers 1 bed.
Guest Reviews
8.8
Excellent
Location
Hotel Cordialle boasts an excellent location, strategically situated in the heart of São Roque, making it a perfect hub for exploring the city's attractions. Guests find it particularly convenient for the wine route, allowing easy access to local wineries. The proximity to downtown means that restaurants, supermarkets, bars and other amenities are just a few blocks away, enhancing the overall accessibility.
The hotel's central position also ensures that key destinations like Animália Park are nearby. Moreover, guests appreciate the classic architectural charm of the building combined with the modern decor of the rooms. Cleanliness and hospitality are recurring themes in the reviews with many noting the well-maintained, pleasant rooms and exceptional service from the staff.
Breakfast at Hotel Cordialle frequently earns praise for its variety and quality, further complemented by the inviting dishes served at the onsite restaurant. The pool area has garnered compliments for its appeal, both during the day and night. Overall, Hotel Cordialle delivers on location, comfort and service, making it a reliable choice for travelers seeking convenience and a welcoming atmosphere in São Roque.
Breakfast
Hotel Cordialle's breakfast receives widespread praise from guests, highlighting its excellence and variety. Many guests commend the sensational assortment of options, likening it to one of the best they've ever had. The breakfast features numerous choices including fruits, breads, cakes, seeds and oats with the added delight of made-to-order omelets and tapiocas. Cream puffs filled with dulce de leche and freshly prepared items like eggs also receive special mentions.
The breakfast is not only tasty but abundant and fresh with many noting the exceptional quality and diverse offerings. This experience is enhanced by the convenience of on-site preparation and the friendly service. The breakfast is consistently described as a strong point of the hotel, complete, delicious and beyond expectations. Despite a few mentions of areas for minor improvement, the majority of the reviews emphasize the great quality and abundance provided.
Overall, Hotel Cordialle's breakfast significantly contributes to a positive guest experience, aligning perfectly with the hotel's wonderful location and good facilities.
Dinner
Hotel Cordialle's dinner offerings receive high praise for the quality and taste of the food with many guests noting the excellence and fantastic flavors of the dishes. Guests particularly appreciated the well-presented and varied options, highlighting the impressive dinner menu that includes soup of the day, snacks and salads. The service is generally commended for being fast when available. However, there are some areas for improvement, such as operating hours and speed of service. On occasion, guests found the restaurant to be very expensive with slower service and noted that it closes early, limiting dining options for late arrivals. Despite these minor drawbacks, the overall dining experience at Hotel Cordialle is highly rated.
Rooms
Hotel Cordialle offers an impressive experience when it comes to rooms, garnering widespread praise for their comfort, cleanliness and modern amenities. Guests frequently highlight the spacious nature of the accommodations, often noting the room's size, large bathrooms and the quality of amenities including air conditioning and modern décor. The rooms are reportedly very clean with some describing them as impeccable and well-maintained.
Many found the beds soft and large, creating a cozy and relaxing environment. The showers are also a standout feature with several reviews mentioning an excellent shower experience. Furthermore, the hotel offers additional comforts such as a large closet, desk, microwave for guests and beautiful views from some rooms.
Hotel Cordialle’s location in São Roque is advantageous, allowing guests to easily explore downtown on foot. The facilities include a restaurant, swimming pool and a highly praised breakfast service. Cleanliness seems to be a priority, as both the rooms and the hotel overall are frequently described as super clean and organized.
While the majority of reviews are positive, there are a few areas where the hotel could improve. Some guests mentioned that the bed linens and towels need to be renewed and that certain rooms had a moldy smell or an outdated bathroom in need of renovation. Despite minor issues, the overall sentiment reflects a comfortable and well-maintained stay with excellent service and superb amenities.
Beds
Hotel Cordialle earns high marks for its bedding with numerous guests highlighting the comfort and cleanliness of the beds. Many reviews praise the beds as very comfortable with descriptions such as excellent, super comfortable and very good frequently mentioned. The clean and high-quality sheets add to the overall positive experience.
However, not all feedback is glowing. A few reviews pointed out issues with the mattresses, noting that some were deformed or too hard, suggesting that certain beds may need replacement. Nevertheless, the general sentiment indicates that Hotel Cordialle provides a satisfactory sleeping experience that aligns well with the charm and quality expected from this establishment.
Cleanliness
Hotel Cordialle stands out for its impeccable cleanliness, a common highlight in numerous guest reviews. The hotel is described as super clean, modern and well-maintained, ensuring a comfortable and pleasant stay for its visitors. One can consistently observe praise for the excellent cleaning and organization throughout the property with guests noting the clean and comfortable environment, well-ventilated rooms and a general sense of order.
The bedding and towels in the rooms are recognized for their excellent quality, though there are occasional mentions of towels being worn out and rough. Despite this, the overall standard of hygiene is highly regarded with many guests commending the hotel's great hygiene practices and attentive cleaning staff.
Additional positive aspects include a cozy atmosphere, friendly and attentive staff, a well-maintained pool and good infrastructure. Guests also appreciate the amazing breakfast offered, further complemented by a clean and charming dining environment. All these elements contribute to a highly satisfying experience, making Hotel Cordialle a preferred choice for many travelers who value cleanliness and comfort in their accommodations.
Staff
Hotel Cordialle's staff receive glowing reviews for their exceptional hospitality. Guests consistently note the team as being not just attentive and friendly, but also extremely polite and well-trained. The staff quickly and efficiently handle issues, demonstrating a high level of professionalism and dedication. Guests feel welcomed and valued, often highlighting the courtesy and kindness of the employees, especially those at the front desk and in the breakfast area. Every request is met with goodwill, making for a pleasant and comfortable stay. The consistently positive feedback points to a team that is both helpful and genuinely invested in providing excellent service.
Wi-Fi
Hotel Cordialle offers guests a complimentary Wi-Fi service without any additional charges, simplifying connectivity for work or leisure. However, several reviews highlighted areas for improvement in the Wi-Fi quality. The signal, particularly in the rooms, tended to be weak, frequently disconnecting and sometimes not working at all. Guests experienced fluctuating Wi-Fi performance with some needing to switch to their own mobile data for reliable internet access. While the hotel's strong points include its excellent location, comfortable facilities, enjoyable breakfast and friendly service, enhancing the Wi-Fi speed and stability would greatly benefit future visitors. The hotel could also consider adding more sports channel options on the TV for a fuller in-room entertainment experience.
Pool
Hotel Cordialle's pool area has received plenty of praise from its guests, making it a standout feature of the hotel. Descriptions frequently highlighted the pool as both lovely and beautiful with multiple mentions of its well-kept and very clean environment. The pool area is noted to be pleasant and enjoyable, providing a fantastic spot to relax at the end of the day. Guests found it an excellent place to spend time with both daytime and nighttime offerings being described as sensational. The pool also caters to families with specific mentions of a dedicated pool for kids. Overall, the atmosphere around the pool area is cozy and organized, making it a wonderful place to sit around and soak up the sun.
Parking
Hotel Cordialle offers ample and secure parking options for its guests with most spaces being uncovered but still conveniently available without any extra charge. The parking is easy to use and access, ensuring a hassle-free experience. Guests have consistently praised the secure and quiet nature of the parking, making it a stress-free addition to their stay. While there are limited covered spaces and no valet service, the fair pricing and cleanliness of the hotel compensate for this minor shortcoming. The friendly staff further enhance the overall welcoming atmosphere of the location.
Yes, Hotel Cordialle has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Cordialle.
No, Hotel Cordialle doesn't allow dogs.
Yes, parking facilities are available at Hotel Cordialle.